Best customer service hands down! Thank you for all you do NSM!

Absolute horrible customer service and help. I have been trying since 2020 ( it is now June of 2021) to get much need tires and front caster wheels for my wheelchair, with no parts or help yet. My tires are strings with no rubber left and I have to fill the casters with oil to get them to turn and I can not get my parts or help from this company. My shoulders are developing tendenitis from fighting my chair to roll. I have begged for help from them with no response. Do not use this company. It is the biggest joke I have ever seen in my 54 years. Run from these people, RUN.