Extremely pleased with the work Smith Collision did. The car is like new after a fender bender, and they kept me updated frequently on the progress. Would highly recommend this shop.

They did an awesome job on my truck. It was a very professional job.

Very, very happy with the work they’ve done. Our car is looking great, thank you Smiths Collision!!!!! Highly recommend! Very kind and awesome customer service. Chelsea at the front desk is a dream to work with in such a stressful time, and that makes a WORLD of difference.

Quick repair completion with great fit and fantastic match.

Job well done. Very good customer service

Quality work, timely manner.Courteous people.

If you notice, there are not any reviews stating why they gave good service and that is more than likely because the owner has done it across multiple of his own devices. Let me explain why I think that is the case. Jerry, if youre reading this, Im sorry.*on the 23rd of April I hit an armadillo causing substantial damage to my front end, undercarrige, radiator and something with my A/C as well.On April 24th of 2020 my car was taken into my insurances paired body shop of Smith Collision. I spoke to the former owner of Ragland Bailey, Jerry, who was very knowledgable and, more importantly, kind. Based off of the reputation Raglands had had it saddens me he paired with Brandon at Smiths. I was informed I had an aftermarket front bumper cover. This is important as they normally only do stock parts but would make an acception. Three weeks later and I was able to drive my car from them supposedly fixing the radiator and any other mechinal problems. This is where my insurance initially messed up as they went ahead and paid them the 4.5K estimate to get it fixed. My car was returned 3 days later after a check engine light popped up. This wasnt a big deal as I was going to be gone on vacation until the 31st of May with June 1 being the pickup date for my car. Perfect! I arrive back and show up on Monday afternoon (after dodged calls) to hear it has not made it in yet but should be this week or the next. Im not sure how they know without a tracking number as they are unable to give me one.(car is still there)Fast forward to around June 15th when I head up there with full intent on taking my car somewhere else.I go into Jerrys office and he has just written down tracking info. Talk about timing! I ask Jerry about the hold up and Brandon, the main owner, comes into his office. Jerry told him I was thinking about it to which Brandon dramatically grabs my keys out of their spot and gives them to me saying Go right ahead! if you think you can find that bumper and get it here any sooner than be my guest but I can tell you right now that it wont happen. I told him to relax and that I feel like anyone else in my postion would also kinda like to know why it has taken 7 weeks to get my car fixed. With the state of the world from COVID and Jerrys calm tone I chose to be patient and wait. I tell Brandon that I just wanted to be updated and I also go ahead and take down the tracking info only to find out that the bumper itself was not even ordered until June 11th! Mind you the car was said to be done June 1st.(Car is still there) In rolls the beginning of July as well as the news that my front bumper cover has made it in except its broken? Supposedly the companay wouldnt send a new one without getting the broken one back first. We set up to order another but I need something to drive. I take my car back around the third week of July because not having a car has been absolutely terrible. They tell me its fine to drive still so I take it away and wait for this second new bumper. More time passes into early August and I come to angreement with my insurance that I will settle for a different bumper just to have my car fixed. He calls Brandon and Brandon said to have me come up and show him what I chose and well get it all taken care of. I go up to the shop to talk to Brandon so we can finally resolve this three month repair. I let the receptionist know that I am there to talk to him only to be met by her once more with a card to a towing service. She told me he said he didnt have time to come out and talk to me while I was there SETTLING for less just so he could get the job completed. I was informed to send a message to the towing number with the new bumper I wanted. I left the store and sent my lesser replacement bumper to the number. After a week of no reply and no update I go up to the shop and demand my keys. Finally, I am back into my still in need of many repairs car. I end up at Manuel Collision! Check out my review for Manuel Collision to finish the story!

Best Collision Service in Town

Well, they charged my Stepfather $93.00, after they refunded it back to me when I took my window. So he was charged $93.00 for nothing, and Myrl wouldnt go back and settle it. I just think thats awful, really. Everyone has a opinion, and thats mine. That should be illegal to take that off your credit card. I told him Id report it. Case closed.

Went to get a window put in my Ford f150. Paid $93.00 for the installation, and they said to be there in the morning. They were short handed. Well, got there at 9:30 am, One guy said, be with you in a minute. A hour and a half later, a man asked me if I needed help. I told him about the window. He said he didnt know what time it would be, or even if they could. Install it at all. No, they didnt know what time to check back, and no I didnt want to leave my truck all day. So, I asked for my window back. Twenty mins late,r they brought the window to me. I carried to my truck, with Amy waiting. It still hasnt been put in. They did say, they were short handed, and didnt seem enthused about putting it in at all. Shouldve gone somewhere else. A window place maybe. Lol. Life goes on.

Absolutely great service. They above and beyond for their customers

I love Smith Collision...The lady was so informative and helpful too my Nephew Lloyd Currier recommendedThem ...A Clean office and building staff were so nice and helpful

I had hit a deer, totaled out my front end of my 2015 Rogue. Smith Collison in Ada.did an awesome.job.looks.and.drives like a brand new.one. Detailed out as if it was...it even has that new car smell..Thank You Brandon

DO NOT TRUST THIS PLACE!!!! Bought a vehicle through this place from Brandon (owner) that was completely misrepresented. Needed $1500 worth of repairs within the first two weeks of owning it. When he finally got the title to me (two weeks late) it had REBUILT stamped across the top. Not one word about that when I bought it. Now he wont speak with me. Shady business practices. My mistake was trusting a business to do right by the customer. Just another scammer. Stay away.

Fast and quick service and very respectful. Will continue to do business with Brandon and his team.

They replaced a windshield for me. The price was reasonable, the work was professional and it was done in a timely manner.