Had my snake proof boots for 4 mths. Called about once a mth becuz they Do Not communicate. Sept 30, He was very crabby with me when I called to ck on them, which I got crabby back., full of excuses. Had 1 done, and knew exactly how to fix them now. 3 weeks later Oct 22 picked them up. One original Zipper and one with zipper out. VERY UNPROFESSIONAL and downright liar!!
They repair boots and make Custom handmade to order boots. Theyve been doin it over 50 yrs.
Thank you Elvin for taking such a good care of my boots!!!Short review:I am very picky ... maybe I just like things to be done professionally, and Elvin EXCEEDED my EXPECTATIONS. You wont be disappointed!!Elvin nailed it ... I LOVE HOW MY BOOTS LOOK! They look like brand new. He is a professional, he knows how to take care of boots. On top of that, Elvin and his wife, Mary, are very nice people. It has been a pleasure visiting with them, while taking or picking up my shoes.Long review:We recently moved to Ada. Moving to a new place, is hard to know where to go for things that you need. For me, it is even harder to know where to get my boots polished … when you experience a “bad polish” you learn that you really need to find a professional.Based on my research, I decided to try Southerland Boots. When I pulled into his driveway, I wasnt sure if it was the right place. Youve heard the phrase: dont judge a book by its cover! Im glad I didnt.While talking with Elvin and Mary, I learned that working out of his house is temporary. Im glad I followed my intuition. When you pull into his driveway, you may think is not the right place, but let me tell you ... if you want a professional to take care of your boots needs, YOU ARE IN THE RIGHT PLACE!!! Youll like visiting Alvyn every time you take or pick up your shoes.YOU WONT BE DISAPPOINTED!
Excellent customer service!