Quick and helpful here. Had exactly what I needed.

Carlos Perez is an amazing store Manager! fast, friendly, and proffesional customer Service is guaranteed everytime I come here!

I broke 3 Torx bits in 1 day. My items were replaced happily. The knowledge some of those guys have is extraordinary! Hope they keep prices reasonable.

Typical dummys work here. Dont know a spark plug from a tire

Nice to find people that know the business, and will go to no limit to help you with your car parts, and will offer to help you, along with explaining the issues that you present to them...

Had the opportunity to visit two different locations and in both locations the associates were very helpful. Great pricing for the do it yourself projects. Good job AZ.!

Helpful staff, I would be lost without them!

Was thrilled they were able to help me out.My battery went dead and I needed a replacement called three different stores and no one had my battery in stock. I thought I would have to go to Land Rover. I called Autozone last resort and I should have called them first not only did they have it but they offered to install it for me at no charge I was blown away great service.Thank You so much. Picture below is the old battery that didnt last the six years Land Rover Cerritos California promised! 😡

Great customer service here! I needed a new battery and found a great selection at a fair price. Called to ask if they could install the battery for me and made an apt same day. The young guy was great. No waiting and I was in & out in less than 30 min. Why go anywhere else..skip Walmart & Sams. These guys are fast and will take care of you.

Took 22 minutes of me waiting outside the building for a curbside pickup. I gave up, went inside, and grabbed my order. Why advertise it when you cannot fulfill it? Autozone was not busy, either, as someone pulled up behind me, went in and walked out within 3 minutes with their order.

GOOD SERVICE IN GENERAL.

I have commercial account been with autozone for more then 17 years in Glendale Heights store and with addision store addision store is the worse have to wait more when I go in the store and when I call they see my number they always hang up I never had a hard time with Glendale Heights store like I do with addision until I start dealing with commercial they need new management back there am about to call corporate and complain this is going on for too Long

Very comprehensive parts store. Best auto parts store in area.

Dumber than a Box of rocks I dont think they know how to pump gas

Bought some lifetime guaranteed brake pads for my Toyota sienna XLE

Your manager Michael was very courteous and helpful in getting my battery replaced thank you keep up the good work

Its took people to put in a new battery to get my truck to start WOW

I appreciate how convenient this Auto Zone is from me. This store is also a hub. So, I guess they carry more items and deliver items to other local Auto Zones. Because they carry more items, they also should have more workers. The only reason I would give this place 4 stars is the customer service. The people working here are usually unenthusiastic and seem tired or down. The wait in line here, even before Covid, takes forever. Thats not because its busy, its because theres only like 2 people on a register at a time. Generally, this place will have what everyone needs.

Do not go here they do not help you if you only speaks Spanish

Great service and very knowledgeable of their car parts needed for your vehicle service.

Guy at the counter had a very bad attitude after I asked him to look up some parts for me like I was disturbing him and kept on saying bro every other word to me very unprofessional service will be moving my Commercial account elsewhere. The manager on duty walked by said absolutely nothing like it’s okay to be disrespectful.

Greated as I walked in, Well knowledged staff, clean and well organized store.

I feel like they dont care here. When someone comes in and doesnt know how to use the diagnostic device. They couldnt even come out and help.

This location has everything I need they are quick to help out

Great service.

Marco Z., parts / customer service manager is great. Awesome Service

I had to show the gentleman how to look it up. But good service

Autozone is usually my go to store but I drove an hour to find out they lost the part I wanted, once found it was the wrong part entirely and the staff was the least knowledgeable Ive ever met. Im sticking to my home location next time

Very good place for accessories for the cars

Carlos provided great service. Replaced battery and pulled error code quickly in freezing weather. Great customer service, extremely satisfied. Thanks Carlos!

Very poor service associates didnt want to be bothered

Really good spot. Love the rewards program. Cant go wrong. Staff is great. Always there to help. Sometimes it gets busy but its like any other store. You have to wait. People just complain too much. They cant wait that extra 5min.

Always very helpful.

Went in to get a new bulb for my front headlight, not only did they go and find what I neede, they installed it for me! Wonderful people at Auto zone.I plan in doing all my business with them!Thank you!

Came in for wiper blades on my equinox new style clips threw for a loop but my cashier was persistent till the right adapter was found and set me up

I always get great help from the guys at the front counter, they are very patient and friendly which is a great quality to have when it comes to servicing customers that find it difficult or daunting to walk into an auto parts shop for their vehicles when they beginners trying to service they car on their own for the first time.

Go to oreillys they are way better in my opinion

The gentleman at the place on Mill Street was very Helpful 😊 Thankyou

Yesenia (sorry if I spelled your name wrong) was very helpful and made my bad situation easier to deal with. Thank you again for the great customer service.

Clean store, nice people. Been there many times without any issues.

Cesar Carbajal, gave us excellent customer service when we needed an urgent oil change.

They are nice & helpful.

Great store nice stuff

Fast courteous!

Great customer service, staff was knowledgeable on my needs. Highly recommend this store!

Great service great prices very helpful staff my go to auto parts store

Lots of parts fast service good people working there and will help you find what you need

They had what I needed but very unfriendly. Just started at me holding a battery and finally what do you need. No offer to load test or anything. One of worst experiences at an autozone and Ive been going to them for a decade +

Been sitting outside in the rain for 25 minutes waiting on them to come test my battery. Went in once to remind them I was waiting after seeing multiple customers enter and leave..... still waiting

Was very good service... I like to buy there... Nice people!

I had a truly terrible experience here. I went in to purchase 4 Duralast ignition coils for my car. They only had 3 in stock and would have to order one more, so it seemed simple enough. I paid for 4 coils and luckily before I left, I opened all the boxes and found that one of the coils wasnt a Duralast, but a Denso. So obviously I dont want something I didnt pay for, but the manager tries to tell me its okay, theyre basically the same thing and it makes no difference... exact for the fact that Duralasts come with a lifetime warranty and Densos come with one year warranties. I have no idea if the manager didnt know the difference between the two and their warranties or flat out lying to me, but I declined and returned that one and placed an order for another coil. A couple days later I come in and pick up the 2 coils I ordered, but before I even had time to put them on my car, I saw a better deal online (on Autozones website) and decided to return these. This is where it gets even better. I go to return 4 brand new, unused coils and the manager, Juana Ortega, was absolutely rude, condescending, and using an accusatory tone with me. So now Im getting bombarded with unnecessary questions and having Juana insinuate that I was trying to do something shady with my return. Funny coming from someone who works at a store which literally tried to bait and switch me a couple days earlier. Terrible customer service and I will definitely be contacting the district manager and filing a complaint with the Better Business Bureau.update: over two weeks later after receiving an email asking for my phone number Ive heard absolutely nothing from AutoZone about this matter.

Never been there sometimes but not always

There was only 1 employee for 8 costumers in line. Take a day off if you want something

Excellent help. Great staff! Make the extra travel because this manager is the best!

Of course theres a 2star rating. Just like I called it. We knew the battery was bad on my car...brought it to auto zone to be tested only to be told the batteries fine and its probably my alternator. What should have cost me maybe $100 is now costing me close to $400 because they lied and my car was brought to a dealer and had diagnostics ran on it only to have them determine it IS in fact the battery and auto zone doesnt know what theyre doing. Thanks for tripling the cost of this for me. Thats exactly what I needed!!!!!

Got my car battery replaced good service. Reasonable prices.

Called this store in Addison to check warranty on my parts before going in, was on hold for 25 minutes, asked to see if the parts were under warranty, was put on hold, he came back, said yes and hung up. Now I had to make the trip to the store to see if they had the parts. Wait in line for 15 minutes and one of the guys is telling customers, no refunds cause the registers are closed, its 2:30 on a Sunday. Turns out they dont have it, something they couldve told me had they not hung up on me. Made my way over to Glendale Heights. It was just as busy but I was in and out in 5 minutes.

Great network

This is one of the warehouses for AutoZone, so they carry lots of parts that other stores dont have in stock. I think that this place a little understaffed in the retail section. Overall people are helpful and for the most part friendly here.

Dude helped me out and he was cool but the dude with glasses and tattoo on his forearm was being rude because I opened up some lights that I thought were the right ones but they ended up being wrong so I returned it twice and he was saying now he can’t make a profit and blah blah blah cry me a river sell them at a discount priceWent to a different place called Johns Hids in Hillside for some lights and paid $80 instead of $150 very nice there and better service

Great places to buy detailing g stuff for your car. Staff was very helpful

I would not suggest going to this particular store in this area for any parts bec ever time I went to this store They give me the wrong part. Every time.

Decent again a manager with a chip on his shoulder I was not to pleased it is your job to deal with the public and be sharp and smart again he answered my question wrong and I had told him and there came his attitude and he knows he was wrong so this had lowered the overall score besides this store has more as this store is the hub store for the surrounding area so go in and get what you need but a bit of knowledge goes a great also take a look online for prices as you may get lucky and they have what you want for cheaper.

I always feel like Im being treated with respect there nice people Pleasant to deal with I highly recommend

Great customer service, staff was very helpful.

Very helpful staff

Rude customer service and cant understand them.

Had OUR PART!! :)

They are a lot of help and have what you need. 🖒

Everytime I come here I say its the last time Ill be here.. terrible employees, slow service, zero eye contact, walk away several times while ringing you out, and not a care in the world with these guys. I rented something last week and their printer couldnt give me a receipt and they wouldnt write down something to prove I rented it.. thats going to be another issue.. avoid this place at all costs.

Great autozone, staff is really nice and they always have what i need for my car except for when they dont. when they dont, the other autozone north of here does and they call up and hold the part for me. thanks team, you all are great.

Need better communication between the commercial side and the store front

They were able to help me better than other auto zones

Friendly staff, however, their free diagnostics are unreliable. They tested ny battery and said my alternator was bad. I had to pay out of pocket for diagnostics from the dealer only to find out thre alternator was good and the battery was bad. I was attempting to get it replaced using my extended warranty. Diagnostics was not covered since there was no failed component.

Great service

The manager that is working right now when i visited about 20 mins really has a bad attitude barely even helps there workers out. Screams bad words in english and spanish worst expierence ever

5 customers, like 6 guys on the back no body tried to help. Just one guy in front. Sucks this place.

Usually very friendly but last time in the woman literally ignored me in line and took others. It seemed okay with her teammates until the supervisor stepped in...then she very boredly waited on me...only after I said something and the supervisor told me to step up.

Great place. Great help.

Helpful staff. Usually have what you need

Good service and the guy show knowledge on parts and cars

I loved the place and its workers are very friendly

Great customer service nd the employees always ready to help nd with a smile

Has almost everything I need and good customer service

Ive almost always depended on Autozone for auto parts since they started expanding with more locations.

Great knowledgeable employees

Good place to get auto parts . . .

Pretty new location, but has everything you need.

Went in to change my headlight, great staff very friendly, great prices too!

Great service good people working there

Great service friendly knowledgeable staff.

Good service. Friendly and knowledgeable

They had what I needed and were in a nearby location. What more could I ask from a supplier?

Helpful. Right parts in stock.

Quick In and out, friendly staff.

Im a fan of Fram air and oil filters and have used them for years. Auto Zone no longer carries these fine products. Very disappointing!

Employees went above and beyond job expectations. Helped me out tremendously by putting a battery in my car during the bitter freezing Chi-town weather tempatures were in full effect. Thanks auto zone

Good place to find auto parts

Helpful staff

Typical autozone