Connect Systems provides great customer service and great support for their products. Jerry is always willing to help. I have purchased many products over the years. Its easy to recommend this vendor.
I bought an AnyTone 878 from the company. After a couple of months of very light usage the speaker output went to less than half the normal audio with distortion. I contacted Jerry and he was very receptive. He suggested I try a couple of things and if the problem did not resolve, to send it back to him. The problem did not resolve, so I sent it back. He must have checked it immediately on receipt, ascertained that the audio had basically died, and sent me out a new radio immediately. No pain...no strain. I could not have asked for better service. Everyone in the office are very personable and relate well to the customer..in this case...me. HIGHLY RECOMMENDED.
Tremendous service at Connect Systems. Im based in Canada, and bought from these folks. My radio was faulty, and Jerry replaced it. He even personally tested the new radio and verified everything was functional. Connect Systems is great!
Great radios for the money. Not sure whats up with the 1 star review about the MD380. Connect Systems doesnt make them. That being said, I know several people with the MD380 here in Indiana that use them on the Hoosier DMR network that are very happy with them. But the Connect Systems radios are much better. I have a CS700 and am thinking about buying another one if their radios.
Great products and amazing first class customer support.
Awesome radios for the money. Incredible customer service.
MD380 sucks wont receive