Michelle was wonderful! She committed to finding 10 lights that were out of stock and followed through getting them all shipped to her store from several other locations. So awesome, thank you!!
Solid inventory, good department workers but high school kids handle the checkouts
I was a fairly regular customer until I walked in today to a HUGE obnoxious sign stating, “NO MASK, NO ENTRY” with yellow caution tape draped across it. Really? After a year and a half of tyranny? I’ll happily drive to Home Depot Newbury Park where the manager and employees are reasonable, friendly, and have a lot more to offer.
They did not have the plywood that I went there for.
As your basic I dont know how to do a whole lot hardware store it will suffice. The staff knew what they were talking about at least but honestly like the selection of items that I needed just wasnt up to par. If youre just looking for a couple of screws or an anchor bolt or something like that then yeah this is a place to come. If youre looking for anything and quality or volume youre better off going to one of the bigger stores.
Very organized and clean, employees were very friendly and helpful
I needed succulent potting soil in a large bag. I found the small bags so I asked an associate. She told me exactly where to find it. I found check out to be quick.
Good quality wood! Small selection of Bosch products; bi metal reciprocating saw blades, sds hammer drill bits, etc.
Amazing store, why would I ever go to the other guys. Excellent service and great selection of merchandise, a pleasant surprise.
I wish this store was closer to my home. Its close to my sisters so Ive had a few occasions where Ive gone in needing things. The store is very well organized so its easy to find stuff and everyone I had contact with was super nice. I need to give a shout-out to the Lumber department and in particular Leno and Beau. Definitely the place to go if you need almost anything.
You can find everything there for DIY home repairs and some unique plants
Bought a trailer in Agoura Hills but I needed some hardware to be able to make it road worthy, stopped at theDIY home center got what I needed and made it home. Great hardware center had everything also pleasant folks. What a beautiful city.... Thanks
Great little hardware store. Unlike some of the other stores you dont have to chase down employees to get them to help you. Today I was at the Agoura Road location and a knowledgeable employee preemptively asked me if I needed help and helped me with out me even having to ask. I really wish I would have caught his name so I could give him the credit he deserves, he was in the lighting dept.
Good general purpose hardware store, very well stocked for its size. Reasonably knowledgeable staff. Very convenient. Generally a bit more expensive than Home Depot and Lowes, but sometimes I can find items I cant find elsewhere, and sometimes DIY Home Center has better prices
Poor selection, and the customer is so bad I literally screamed helped, screamed I’m stealing and no one showed up until the very end when I had to cut my own hose and an employee magically tracked me from across the store to say I couldn’t do that after literally screaming HELP, IM STEALING, I COULD BE ON FIRE, THERES A HOLE IN THE EARTH, nothing
I went to get small poinsettias which I wasnt finding other places. Very good selection of poinsettias and a myriad of other things.
Lots of hardware,. Decent prices
Great local hardware store. Friendly, helpful staff. While their prices may not compete with the orange or blue stores, the convenience is worth the extra few pennies.
The workers are always helpful, although many times person I asked has to ask another person because they are not as cross-trained on the different departments as they could be.This is it good store for the basics, but if youre looking for very unique parts, you may not find it here. The prices are okay, theres usually a bit of a markup compared to Home Depot and especially Amazon. They do have sale items that are priced well, however. the garden center is nice and the staff is helpful there
Looking for wheels for a cart but as good a selection that they have, my cart is strange. Looked over tools and very good selection.
Great Hardware store with a variety of pretty much everything that Im looking for, for the particular project that Im working on that day.
Great service. Helpful staff.
I love the DIY Center. It is close to home. They have a really strong selection of items which save me many trips to other big box hardware stores. The prices are really reasonable as well. The people are friendly and helpful. I love that it is a local business with a lot local workers that feel like they are my neighbors.
Need to work on signage instructing customers for proper social distancing other wise fast friendly helpful staff. Items laid out well and easy to find.
GE smart bulb has low power bluetooth, asked if they carry but only wifi bulbs which are outdated. Great place for hummingbird food tho!
I love how they support military veterans by giving us a discount they also give discounts to seniors. Definitely a really good store barge variety of selection for a home improvement store. Competitive pricing and great customer service
An incredible selection of items for the home. Every bulb type I can imagine. Electronic fixtures of all different types. Lots of plumbing fixtures and garden fixtures. Very helpful staff who will help you find what you need.Nice bathrooms as well which is great as none of the local businesses have them.
Loved this place Customer service is excellent
This is not a large box hardware retailer but better than most independent hardware and small garden stores. Excellent variety of hardware and lawn furniture and accessories. It is easy to find items and checkout is typically very quick. I highly recommend.
Helpful, Friendly staffers, convient for hardware and gardening projects
Very rude and disrespect staff and manager. I just went to exchange something, there was no customer around only a few workers and the manager were around by the entrance, behind the cashier stand and at the customer service desk. I walked to the customer service where one worker and the manger were. Non of them acknowledged my existence. The manager continued doing what he was doing and the worker answered the phone that was ringing while I was standing in front of them. He answered one call after another and I was still standing without being acknowledged. I went and got what I wanted and went back and asked the manager, Nick, a question about the product. He was very reluctant to answer let alone expecting any greeting before and after the conversation! Extremely rude, disrespectful and not helpful at all.I will never go there again and don’t recommend anyone to go there! I rather drive farther and pay more for a better service.
Iam from anasala family❤
Great paint center
Best selection of specialty screws SAE and Metric
The employees/workers at this H.W.Store are fairly helpful and somewhat knowledgeable. But the selection of Mdse is pretty limited and a sad/sizable portion of the store is dedicated to kitchen-cooking utensils and rustic kitchie gift-wares. This cutesie junk does displace the true HARDWARE in this Store ;-(BTW, the pricing here is not as competitive as one may expect.
Well stocked and the employees were helpful.
Great hardware store. Staff very helpful
Great for when you dont wanna go to home depot not so great on youre wallet.
Great place to get home project iteams. Great customer service by Jessica at the front counter.
Always has what I need at good prices. During the spring and summer they have a large selection of barbeques and outdoor furniture. Now they have product to protect properties from heavy rain. I enjoy this store.
Found what I couldnt at the big box stores (both of them).
Great local business. Ive been shopping here for years. Has pretty much everything the homeowner might need
Close to work, good hardware store.
I was shocked to learn that Conejo Valley doesnt have an old hardware store thats been around for 50 years. I guess TO hasnt been around long enough to have one. Anyway, this is my local hardware store and although the lumber isnt the greatest and Home Depot has a deeper selection, I still usually shop here. Employees are always nice, even when they keep asking me if there are any applicable discounts, hint hint (must be the gray hair).
Great selection and service.
Easy to find itemsHas what most people need for general work at home
If you are a female be ready to be talked to like youre an idiot. Ive had this happen 3 separate times. I am by no means a feminist, but I do like to be treated like a person and not be made to feel like less of one. Today I was not on the receiving end, but watched the man in the paint department talking to a lady who obviously wasnt stupid, and had asked a valid question. So condescending....... You should really have a training class on how not to treat your customers. Will no longer shop here.
I love this place and they have cats!
Just what y would expect from a neighborhood hardware store, a little bit of everything. Their staff, especially the more senior staff are quite knowledgeable. Of note they have a lot of seasonal especially holiday merchandise
Love it, much nicer than Home Depot or any of the other large chain hardware stores they have everything you need! They cater to older 🏠s and Home Depot does NOT!!!
Love the di it center.wide variety of inventory. They stock hard to fi d items that homedepo doesnt carry. Always friendly always helpful staff.
Extremely helpful and friendly. Moved here 2 years ago and I like the place. Their prices seems to be in line with the big box stores. However, no doubt some items might be more (they are a small chain). I like the fact that I get in and out and dont have to wait 20 minutes for help.
Unfriendly. Sent me on a wild goose chase for something they said they had but didnt.
The guy in the paint department really knows his stuff
Easy parking, plenty of products for do it yourselfers like me to find and their home improvement specialists are usually close by to assist unlike the big box centers.
A little more pricy than the big home improvement mega-store, but very convenient buying from a local hardware store
Better off going to Roadside lumber for all tool and material needs.
Love the garden area Denise helps choose plants good in my yard
Handy store for quick needs of all your DY projects.
If you like counter staff that let people butt in line, this is your place to shop. I think the kid on the register was stoned to be fair.
Always has what we need, helpful people
Another good DIY Center with nice, friendly, helpful staff and a wide variety of the usual items
Convenient hardware store with friendly staff and all of the basics. Can be pretty difficult to get someones attention, but when you do they are friendly and knowledgable.
Good employees. Fewer selections. Prices are higher than other stores. Din Edwards paint is available here.
They are helpful and well supplied.
Id so much rather shop here than at Lowes or Home Depot. Theres something about a local hardware store that just makes a neighborhood feel right.
Great alternative hardware/home improvement store to HD or Lowes if you live in the Agoura Hills / Oak Park area, Those stores are more than 10 miles away in any direction so if you arent in need of buying bulk construction materials this store offers a broad selection of hardware, home & garden products as well as basic lumber & construction materials. There is a really goodt selection of hardware items and a decent selection of basic plumbing & electrical stuff. They have just about anything you would need for a quick DIY fix. Lastly they also offer a small discount if youre military or over 50 years of age :-)
Plenty of inventory and very helpful people to guide you to the right place to get what you want.
Great store. They have beyond the usual things that you would normally find at a hardware store.
Have everything!
This store has the little things that the big box hardware stores dont have. This may seem a small issue but I can be sure that the small bolt Im looking for is there. At Home Depot near me the small parts drawers are usually empty. A waste of time to look there.
They have most things in looking for, and its a lot easier and faster than home depot.
Staff are always very kind and helpful. Although prices are a little high w/o any discounts.
A real cool place very cool products surprisingly they survived with Lowes and Home Depot prices are a little bit higher then their competitor but I believe theyre worth it excellent staff cool store
Super helpful. Good range of products.
Very good selection,pricing and help is great.
Great place for the majority of your hardware and home repair needs.
Plenty of parking and they have most of what you need.
Its bigger on the inside than it looks on the outside.
Place is a bit over priced but saves the drive to competitors. Alot of the employees should probably spend 10 additional minutes getting ready in the morning but that aside clean and organized store.
Went here due to not having any other home improvement store nearby, I had gotten a price for the item needed at a home depot but didnt want to go out of the area. I found the item and it was being sold for almost double the cost that HD had it for. This store is raping the locals!
I have been here several times. I am from Orange County and I come to Agoura Hills for work every 90 days for a maintenance. This place has all of the supplies I need every time I come.
Only they dont sell real candles.
Great place with anything you might need,I was so impressed with the selection and price of products, but I wish they had mor types of lights, as that is the number one thing that I go there for.
Very helpful staff. Found what we needed
Amazing customer service from John! Went above and beyond what he had to do!
Convenience and everything you need
Smaller than Home Depit with lots of employees to help. Makes shopping less frustrating.
Great selections, easy parking, never a long wait to check out
Little pricy compared to harbor freight but the convienience is worth it
Good place for the occasional supplies needed around the house
More and more, there is only one checker working on a Sunday afternoon. There is always a long line
Great hardware store and household items
Easy to navigate and nice people.
Most convenient hardware store in California
If you know specifically what you want and dont mind paying 5-10 dollars more for it then this is the place for you.
Small items like screws, nuts, bolts...were about 10x the cost of Home Depot! The only reason I go there now is if I plan to eat at nearby BurgerKing.
Poor service from young employees no one ask me if I need any help but they rush to help others my color maybe
Nice place..i wish they stop bugging with asking for id for a 1.67 purchase,no one is doing that anymore....2018 is around the block....