I came upon Crescent Automotive online and made the trip from Augusta, Ga to Aiken, SC (only about a 30 min drive). I was looking for a used, dependable car or truck with less than 100k on it and between $10k-20k. The selection that was available is top notch - SUV’s, trucks, and cars pretty much all within that range. As soon as I walked up to a vehicle, I was immediately greet by Russ Vernon, who was a great help and exactly the kind of car salesman I like - not pushy, didn’t complain about how many vehicles we wanted to see, and was knowledgeable about the cars he was selling. I prefer smaller, family run businesses because of the customer service you receive from before the sale, during, and after. These Guys are top notch and we’re very helpful throughout the process. I would recommend working with them if you’re in the market for a vehicle. Thanks for the help Russ! 10/10
Purchased a 2016 Chevrolet Impala The vehicle is Beautiful. My Family and I Are really Enjoying it.Russ was a Big help!They Did an oil change paid for a locksmith to program the extra key fob,Put a Brand new battery in,And the tank was Full upon receiving the vehicle. Our Overall experience was wonderful! If your looking to purchase a quality vehicle and a Friendly face, Shop with Crescent Automotive. And ask For Russ Vernon!
I reached out to them and spoke with Mark. I asked question about the Colorado Truck I was interested. Mark was very forthright and honest about the vehicle. Vehicle was offered at a fair price. I explained that I was coming from Kansas to view the vehicle so I asked him to turn some tests for me to ensure it was what I had hoped for. He done so as well as took care of my requests. He picked me up from the airport and had the vehicle detailed and waxed when I got their. Filled it up with fuel and DEF before I left. It was a great experience. Thank you to all the staff for your courtesy and assistance.
David Satcher, and the entire staff at Crescent, went above and beyond to make our recent car buying experience the best! I loved the no pressure, family oriented atmosphere. They are definitely worth the drive if you live outside the Aiken area.
Super easy to work with! They were helpful with me and getting into a vehicle! They were extremely friendly and personable. Thank you all and thank you Chelsea
AMAZING PLACE!!! They did so much to help me purchase a car. They make first time car buying an absolute breeze! Highly recommend this place
I was looking for a car for my son and dreading it. Chelsea and the staff at Crescent made finding a car so much easier. They made buying the car easy as well. It was a great experience and I look forward to working with them in the future. I recommend Crescent Automotive to anyone looking to purchase a vehicle.
Mr. Satcher Man is awesome at his job and genuinely cares for his customers! We had a couple minor issues with the truck when we first got home, so we took it back and he made sure we were more than taken care of, free of charge. No hidden fees and everything is upfront and straight forward. We will definitely buy another car from Crescent.
If you want a no B.S. experience with no added fees and prices on all the cars this is definitely the place to go. You guys are awesome, up front, and take the time to get to know everyone that walks through your doors. We will definitely be back to purchase more cars and we will send everyone we know looking for a vehicle you way. Thank you again and keep up the good work
Was an awesome dealership to work with, Chelsea was very kind and helpful. Easy going climate and would definitely recommend buying from them again. There was no push into buying something from them and they were helpful and outgoing.
Great customer service and affordable!
Drove 3 hours from North GA to buy a car here for my daughter. Had a great experience. This place is way better than Carmax. No junk fees, and they gave me the repair order showing the maintenance performed on the car. Will buy here again!
These folks are the best. Friendly family owned business. Shop Crescent.
Mr.Don who only works Saturday was very professional, down to earth and very easy to talk wirh. It was a pleasure for my husband and I.
Contacted Brian Johnson several months ago to find a car for me. He indicated that with the broad range of possible cars that I was looking for it was very doable. After I had not heard anything for a couple of months, I called and left messages for Mr. Johnson to call me. Heard nothing! Used the companies online contact page and heard nothing! Very unprofessional! I would not do business with this company nor would I recommend them to anyone. So much for trying to keep my business local. Went out of town and bought a great car with great service.
David was probably the most personable, down to earth salesman Ive ever encountered. His helpful, non-pressuring approach is a breath of fresh air when vehicle shopping. Felt more like I was chatting with an old friend than a car salesman.
Absolutely love this dealership. This will be my 2nd vehicle bought from Crescent. Both times we have worked out great deals and the folks have been fantastic. Highly recommend and I will continue to do business with them in the future!
One of the best car dealerships in the area
Chelsea was very very helpful!..she had great customer service!..we appreciate everything!..If you need a vehicle Crescent Automotive is your best choice!..
Excellent customer service and great prices! Would recommend!
Crescent Automotive has not only recently sold me a vehicle, but they also gave me several life-long friends as well. My experience at Crescent was impeccable; the staff was one of the most professional I have encountered, they were not pushy or rude, the office itself was exceptionally family-friendly, the process of buying a vehicle was quick and painless, and their customer service in general was immaculate. Chelsea gave us plenty of space upon entering the lot but came to us right when we needed her. Not only was she attentive and knowledgeable, but she seemed to have a genuine desire to help my family and I get a new vehicle. Not only did we get an amazing deal on the car, but Chelsea helped me through every step of the process (which was less than an hour in total) and the entire Johnson family ensured that I got the best deal possible and that they had done everything in their power to make it work. They are well-known in the community, confident in their stock and in their sales, and it is easy to see why. Crescent Automotive made several life-long customers out of my family and I.
Best place ever!!!! Love Chelsea shes the best
Reading the negative reviews it seems like all the people with bad experiences didnt get their cars inspected before they bought them (always a terrible idea). Just to be clear, they had no problem with us taking the car to a third party mechanic to get a pre purchase inspection. The car was priced well below Kelley Blue Book value and they dont have ANY dealer fees. The staff was great too.
I was very satisfied with my experience at Crescent. I purchased a Jeep Wrangler. They gave me a more than fair offer on my trade in. Brian & Jamie, (owners)& David (salesman) are all great people. They made the car buying experience a breeze.
Had a very pleasant and positive experience with the salesman at this auto dealer, would highly recommend this to anyone else who is looking for a quality automobile to purchase.wanted to rewrite this review due to the fact that after i made my 3rd payment the motor blew in my truck.called the dealership and told them,they said sorry to hear that. Also never got the chik fila cards I was promised when I bought the truck. They will promise you the world but give you nothing. Not a dealership I would recommend, very bad liars and dishonest
They were great to to work with. Really went out of their way to help me get a good deal with my truck.
2nd vehicle that we have bought from Crescent for me. Such a welcoming and family friendly environment. My 2018 Nissan Rogue was handpicked for me by Brian after I described what I was looking for. Highly recommend Crescent Automotive!
I bought my first car here and everyone was so nice and kind. They helped me figure everything out and did it happily.
This is the place you want to go when shopping for your next vehicle! Brian, Jamie and the rest of the wonderful professionals at Crescent Automotive, will treat you the way you should be treated when youre looking to purchase your next vehicle! They treated us as if we were family from the moment we arrived. We had the pleasure of being assisted by David Satcher, who we feel, has become a friend to our family, not just a guy who sold us our AWESOME Hummer H2! Crescent Automotive has the best selection of quality used vehicles Ive ever seen on a used car dealerships lot as well. We were blown away by how clean the vehicles were, and how many there were to choose from. I cant say enough about our experience with these wonderful people, but mostly Id like everyone to know that you wont be disappointed with a decision to shop at Crescent Automotive!
We purchased our Jeep Wrangler from Chelsea at Crescent Automotive. It was a super easy process and the Jeep was in amazing condition. She even helped us get some add on’s with other vendors. They have a whole play area inside for kids, too. We would definitely recommend Chelsea and Crescent Automotive to anyone looking for a vehicle!
I just bought my 3rd vehicle from Crescent Automotive. The entire staff is amazing...so nice, friendly and knowledgeable. Chelsea was wonderful to work with. I absolutely love my new SUV and I will continue to Drive Crescent!!
Having purchased many vehicles from Brian, the late Danny Faulkner and Mark, I can only say that my experience(s) at Crescent have been nothing but the best, always. Straight talk, no bull!
I have been thoroughly impressed with my visit and hospitality of Mr. David Satcher. He was a great help. Go by and see him.
Very good company to deal with. We drove 2 hours to look at the truck, it had issues and the owner put it in the shop while we waited. Family owned and honest operated business. I recommend them. Our salesman Mark was great.
Great experience with Crescent. Chelsea was easy to work with and the whole team there made this experience easy and hassle free. I would definitely buy agin from Crescent and recommend to others.
We had Mark Reese and he was very nice and helpful! He was very patient with us and offered excellent service. At the end of the day we ended up with a great deal!
We had a wonderful experience with Crescent! I saw a car online that I loved, and went in that same day to take it for a drive. I tested a few others, but wasn’t ready to make the commitment just yet. After spending several days thinking about how much I loved the Volvo I tested, I went back for another drive and had to have it. Chelsea at Crescent worked SO hard to make sure we could make the trade, and by the end of that week, I was in my dream car. All of the staff at Crescent are wonderful, kind, and easy to work with. I wholeheartedly recommend them!
What a wonderful experience!! Chelsea treated us like family. She even went to the bank with us. Everyone at Crescent was helpful and friendly. I’d recommend Crescent Automotive to anyone who is looking for a “new” used car.
Excellent and professional employees. Go up there and ask for David Satcher.
June 5 2020- Did a trade in for a 2016 nissan altima. Not even 24hrs later the vehicle seemed to stall when shifting gears and when stopped at a red light when light turned green the car delayed in accelerating into incoming traffic (putting mine and my two children lives in danger) -check engine light comes on.I contact the dealership where Im told to take to Goodyear ( why am I taking a car for work when Ive only had it a few hours- straight bs) and all that was done was the error code was cleared because your boy at Goodyear pretty much didnt wanna deal with me and told me if any other issues to come back. Whatever.4 weeks later. Here I am in the same boat with the same issues-if not little worse Contacted the man who sold it to me only to be told to go back to Goodyear. For what? To get the code cleared again and let the issue get worse. I didnt even respond to him. Now Im having to pay out of pocket for a transmission issue. Might as well do it myself than ask for help bc customer service after contracts were signed was a flop. I just paid $10k for a vehicle and all Im told is to take to your boy at Goodyear. I dont think so.Again, whatever.Complete waste of my time and a mistake. Yall really got me good. Thanks.
I give cresent auto the lowest rating because there Customer Service is no good. I went out and look at 2000 model f150 this past week met with Chelesa sales lady. That truck had five issues the matter with it. No turn signal that work, back doors would not open,odometer reading not working,broken glass in the floor,gear shift broken almost at the top they had duct tape on the gear shift. I went for a test drive. Got back to the lot. Met with Chelesa and she assume me she would take the truck to the shop the next morning and have it look at and call me around noon. I have not heard anything yet from her about this truck. She did not do anything she said she was going to do. Your loss my gain. I found a great used-new car dealership and yes there Customer Service was great. And I now owed me a truck. What a bad experience and a waste of my time.
First page of carfax matched our vehicle’s information. They changed the last 3 pages to another vehicle. Shady. Don’t trust.
One of the best vehicle buying experience I had. They made me feel at home and was with me every step of the way to getting what I wanted. Thanks guys
Very trustworthy honest straight forward dealer. No pressure sales tactics, Ive bought 3 from this dealer and sent countless more people. Will go out their way to make sure you are happy. The owner will do just about anything to make you are happy before during and after the sale. Their reputation is on the line each time they sell a car so they want to make sure your happy. When Im in the market again I will shop here again..
Buying a used car cant get better than this! First contacted this dealership on Tuesday 12/19 to inquire about the 2008 Mitsubishi Eclipse GT and talked with Danny. He was a pleasure talking to! Very easy to talk to, courteous and sincere. My wife and I went there today to look at the car and he had it at Goodyear to replace a faulty tire pressure sensor. We test drove the car from Goodyear back to the lot - love the car! For a 2008 this car is in EXCELLENT condition (it looked newer than the 2010 we traded in)! When doing the paperwork, very easy process - other places weve been to in the past has been a hassle and they werent as up front. Danny provided the Carfax report so we could review - he was very transparent about the entire process. Car is for my wife and its now her favorite car. If youre looking to buy a used car, definitely check these guys out! We drove a hour to this place and it was worth it. Danny and company - we appreciate yall for making everything so simple. Thank you, and hope you all have a happy and safe holidays!
I drove almost 4 hours from Alabama to purchase an Avalanche from Chelsea & the awesome folks at Crescent Automotive and it was worth every mile. They gave me a great deal on trading my older Avalanche in and Im loving my newer one. Couldnt have asked for a better trip! Make the drive - you wont be disappointed.
Loved my salesman David!!!!
Nothing but good things to say about the staff at this dealership. Chelsea went above and beyond to ensure we had a fair deal. After taking my family on a long drive the weekend prior for another Jeep which was misrepresented at a different dealership, it was great they were willing to drive halfway to meet us. Very pleased with my Jeep
The employees here are just simply amazing! Very family friendly!! (:
Amazing salespersons. Extremely helpful and friendly.
Great experience, friendly service and a good price on a really nice vehicle. I would recommend!
This is the most friendly dealership I have every been to. Son and where the nicest and most trusting salesmen(and woman) I have ever had the pleasure to work with. They helped me take the right path to get approved at a great rate, and took care of me the whole way, I recommend them to everyone!!!
Love my Mercedes E350 Crescent got me! Great service, price, and again the Johnson family delivered for my family. Theyve gotten our family at least 4-5 cars, all gems! Totally recommend.
Didnt really talk to anyone
When negiotating price, the salesperson took off $1000 for issues that the truck had. He did not mention that the 30 day warranty was taken off due to the $1000 being taken off. If we had knew that we would have paid list price and gotten the warranty. My husband was told the truck would still have the 30day warranty! They talked price and everything with my husband and I was just coming up to sign papers. When I signed papers, I was going off the fact that they had covered everything with my husband and that nothing had changed. We have had the truck 4 days and it has been sitting for those days. We go to drive it today and it starts shaking and cuts off. Also, the tire has a knot in it! When we took the truck to the tire shop, we realized we werent given the key to the locking lugnuts. We called and asked about the key and said they didnt have it. They werent even interested in helping or even calling who they got it from to see if they had the key. We brought the truck back up due to the shaking and cutting off, and were told they could do nothing but for us to go to Goodyear. They said the $1000 they took off should cover it! They took $1000 off for the other issues with the truck not for this newly discovered issue! They also stated they dont have a mechanic at the shop. This is ridiculous! We have had the truck 4 days!! This is the last thing we expected from Crescent! Disappointed in their lack of customer service!!!
Crescent offered wonderful customer service, competitive prices, excellent vehicles, and matched Kelly Blue Book value for my trade-in. I left feeling that this was one of the best experiences I had purchasing a car.
Awesome experience... Had a flat right near their location. They loaned me a spare (my 05 Honda hybrid didnt come with one)! Very genuine salesmen and quality cars, trucks, and Jeeps!
Definitely NOT your typical used car dealership! We purchased a PT cruiser from Brian at Crescent Auto a few months ago and he really does go above and beyond to ensure customer satisfaction & stands by the vehicles he sells. Weve had a great experience and I HIGHLY recommend them to anyone who needs to buy a car and who wants to deal with good honest sales people! Hands down the BEST buying experience and customer service/ customer satisfaction Ive ever had while purchasing a vehicle!
Stopped in and viewed a vehicle. Salesman was very helpful, not pushy. Based upon my visit I would stop by again.Yes, I recommend this business.
Excellent experience! I would reccomend any body looking for a quality used vehicles this is the place to go! Bill was awesome the process was quick and smooth! Better results than I could have imagined! Thanks Guys!
Great customer service!!
First time buying a vehicle from here and they were awesome all friendly and super helpful for the entire process definitely will recommend to other people. 😊 Fair prices and great deals.
Beautiful cars. Prices looked pretty good too.
Best car buying experience ever
I BOUGHT MY CAR JULY 2014. I HAD A MINOR ISSUE WITH THE BATTERY, I CALLED.....SOMEONE CAME OUT AND ADDRESSED THE MATTER. THEY ARE GOOD AND FAIR. ALWAYS ASSISTING ONES NEEDS. I LOOK FORWARD TO PURCHASING A TRUCK NEXT TIME WITH THEM.
Awesome great people to do business with wont go anywhere else. Love them
Purchased three cars over the last two years. Great experience each time. All three cars have been trouble free, including my latest purchase, a Suburban with 229,00 miles!
Very nice people!
Great place to purchase a used car. Good, clean inventory. Knowledgeable people and fair prices.
Very nice when i was looking at the cars and while i was doing my paperwork. I aked for aCar manual and like i said very nice. Well after signing paperwork it took me 3times asking, a week which turned into 2months, and the wrong manual.
Best place in town to buy a pre-owned vehicle. Check them out!
The owners and their daughter are so sweet. They take care of their vehicles, very reasonably priced, and huge selection.
My Dad bought a Dodge Ram 1500 from these people about a year and a half ago. Needless to say the issues started about a week after purchase. It started with a horrible squeaking noise coming from the wheels . We found out it was bad ball joints . The best this dealership could do was offer the name of a mechanic. Since then its been a bad fuel pump, thermostat, radiator, and water pump amongst other things . Do not !!! I repeat DO NOT TRUST CRESCENT MOTORS !!!! They will sell you a straight piece of garbage ! My parents are on a fixed income and had to dip into there retirement just to make all of these ungodly repairs! Save your money and buy from someone reputable . You have BEEN WARNED !!!!!
Great business definitely would recommend. Apologies for the late response.
I have purchased two cars from these folks. Car are typically priced at or below blue book. Staff are courteous.
Got a car from here, it was nice and friendly at first but needless to say put it this way I have brought this car 3 times, out of pocket credit shot due to this car. Dont believe the car fax they give you .
Sold the truck out from under us. While our finance was getting approved. Terible service no follow up left us hanging. Dont by from this place
We had a great experience....they were patient even when we got lost coming from 3 hours away...I love love love my beetle....thank so much
Very good and very helpful ask for Chelsea Dempsey
Absolutely horrible dealership. The man in charge was a complete jerk. The van we bought started having problems not long after we got it and he wouldnt even return my husbands phone calls. Weve had the van less than a year and we have had it in the shop and/or broke down almost half that time. We got completely ripped off. We are finally trying to trade the van in as it is a piece of junk. Dont let this dealership push you around.
Loved this place! Amazing Costomer service, very friendly and they knew exactly what they were talking about! Love me car! Everyone should Drive Cresent!
Great dealership! Family owned and friendly people!
Excellent customer service and professional care
Great dealership! Friendly sales staff. Very accomodating. A+++++++
Great place,friendly service,and great vehicles !!
Any car you need,great prices too.
Bill mosley is a worthless piece of lieing dog s $$t do not fool with that Coward .. Are his check engine light pos Automobiles ...
Bought wifey a f150.she loves her truck.
Fair prices. They dont try and pressure you in to buying anything.
Great people, great prices, great selection!
Looked over inventory. Not sure what I really want.
Fantastic cars & fantastic deals !!
Closed when I stopped by. Kinda high
Great place to do business.
Great experience very nice people
Horrible in every way. Dont give them your business.
Instead front me a new car
I got a call from them paid $8,200 for it still putting money into it and they will not give me a loaner car to fix my vehicle do not go there
Over priced vehicles
Its ok