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Langston Motors of Alabaster
1334 1st St N, Alabaster, AL 35007, United States
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Langston Motors of Alabaster
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Ch
Review №1

Hello, I’m a 21 year old 1st time buyer, I feel as if they played me about my warranty, my car & my overall sale. when I first got the car on June 18,2020I needed a oil change badly!! The car had 0% oil life! Once I did that I needed a new water pump, Also I soon discovered my 2014 Chevy Cruze had a oil leak as well..then the thermostat went out, I had to replace the battery all out these things came of my pocket with in 2 months of having the caralso while maintaining my car note and car insurance I’ve never been late or missed any payments due to the fact I work to pay these bills. I’ve only had the car 5 months and here goes the motor just gone out..when we recall all the problems this car had and I was fixing it every time something happen the mechanic and I agreed that it’s been a problem with the motor he also told me Chevy Cruze’s had a recall on their motor!!The dealership never told me this! The mechanic did, now here iam 2 week later without a car, a rental, no communication from the dealership or warranty company just nothing I’m paying to get my car looked at I’m missing work and I have to do everything alone every time I call GENE HE TELLS ME TO CALL TROY!! Finally I called TROY just wanting to get help with my car getting fixed by this 2 year warranty i supposed to have because once I sent it to real good mechanic they told him I didn’t have a warranty!! That I was supposed to have & they don’t know anything!! I had to find the warranty number alone and when I get Troy on the phone he’s “sick with COVID-19” so I guess that means hang up in my face because he’s not feeling well BUT NEITHER AM I!! I’m a 21 year old women who pays her bills on time and have to get to work!! I really need my car due to me having two jobs and was responsible for getting myself to work. I feel like I bought a lemon!! Well proofs in the pudding my advice to upcoming buyers... TAKE A MECHANIC AND LET HIM TEST DRIVE IT !! It’s only one person at Langston motors that tried to help me during this process and that’s Troy daughters she’s a angle and I thank you so Much for trying to do what you can to help me!!! I really appreciate you the most!! Thanks for everything!Sincerely, A angry black women.

BI
Review №2

I highly recommend this company to anyone looking for superb customer service, excellent execution when assisting customers, along with being patient as well as specific when talking to a customer about parts and or replacement issues. This company is the best!!

Cy
Review №3

So far the car is still running, good sells man.

Be
Review №4

Langston Motors was a pleasant experience. Mr. Martin and his assistant were very helpful and kind. They had some great cars and I understand that he has a another lot in Jemison Alabama if anyone is interested very nice cars. And he will work with you to put you in the car of your dreams.

Ka
Review №5

Excellent dealership they work with people . ask for Gene Martin

Pa
Review №6

The salesman was great that day. The car maintenance light was on and when my mom took it back she was given the run around. We ended up having to get the oil changed at the dealership. So before you sign papers to purchase a car there, make sure everything is done because they are not doing anything once you buy and sign papers.

Pe
Review №7

Great place for purchasing vehicles! Felt we were given fair price, treated professional, friendly and the paperwork went smooth/fast.Would recommend Langston to my Friends and Family.

Ma
Review №8

If you looking for a car dealership that treats you like you are #1! This would definitely be the car dealership for you. I enjoyed my experience and will be recommending friends

Vi
Review №9

These people are great. They actually take the time to work with you and your situation. They worked and got us approved and into a 2014 Dodge Dart!!! I love it. Thank you rick and everyone!

Ju
Review №10

Absolutely the best car lot in town. The staff are so sweet and go beyond measures to make sure that your needs are met. I absolutely love my new car Thanks Langston Motors!!

De
Review №11

By the time my wife and son left they paid over $25,000 total contract for 2011 mustang v6 with very high miles .. My wife and son tried to take it back but they wouldnt take it back .. I feel they just ripped them off bad.

Sh
Review №12

I’m truly happy they were able to help me with getting my car. The staff was extremely nice and willing to do anything to make sure I was driving. Definitely recommend.

Pa
Review №13

Absolutely the best car buying experience Ive ever had. Thank you so much to Ryan, Jason, Troy and Dennis for making this so easy and comfortable for us. Would recommend these guys and Langston motors to anyone interested in buying a car!!!!

my
Review №14

This place is awesome ! The people are awesome ! And we absolutely love our new car ! Thank you Dennis, troy, and Jessica! Yall are amazing. ! I recommend this place to every I know !

Me
Review №15

Not supposed to close until 6 got here at 5:20 wanting to buy a car. Seeing as how I get off at 5 and they were closed.

Tr
Review №16

The service was outstanding, i got an excellent deal and i would definitely recomend getting your next vehicle from langston motors. they have such a wide variety of options to choose from and they make you feel comfortable about your purchase. no pressure no rushing decisions. they actually let you flow and find the right choice for you.

Ju
Review №17

Excellent customer service. Easy approval process. Great selection of late model used cars. Definitely recommended.

Ma
Review №18

Told them what I wanted and they put me in a great vehicle, love them

Sy
Review №19

Enjoyed my new car from Langston motor I really enjoyed the owner and the car lot the people was really respectful and was answer all my questions I had for them 💯 I had a nice experience with them .And will continue to do business with them.-Pattie Tabb

Jo
Review №20

I had been all over the place trying to get in a new car. The people here actually wanted to help. Now Im in a car i can afford and extremely happy with what I have. I would send anyone I knew looking for a car here

Mi
Review №21

I Am Very Thankful For The Great Customer Service And I Love My Car 2014 Corolla I would recommend my friends and family

ha
Review №22

Amazing people! Ive had so many issues with trying to get a car. Most dealeeships i went to would pretty much laugh in my face but the people at langston motors are amazing. They bent over backwards for me and looked at me as a person and not a potential dollar sign. They do not shop you around the banks making your credit drop from being pulled so much. They actually sit down, look at all the details and come up with a plan before they even send your credit to a bank. Amazing people and great cars!

Be
Review №23

We went to look at a vehicle we saw on the website and we werent attacked by salespeople. The cars seemed to be in excellent shape, although, we didnt have a chance at the time to do any test driving.

Br
Review №24

Excellent customer service. They made the car buying experience so much easier.

La
Review №25

Dennis, Jessica and Troy all made the car buying experience as painless as possible. In and out under 30 mins.

De
Review №26

I love the car I purchased and he worked with me

Je
Review №27

They had me test drive cars they had not even check out trying to sell me something and they hadnt even check the car. Also charging to much for a down payment on used cars

No
Review №28

Not a hugh selection, and not a great deal for a first time car buyer. My salesperson was great!

Je
Review №29

Buying a vehicle from Langston Motors was the easiest car buying experience Ive ever had . The staff was friendly and didnt make me feel pressured or jerked around at all . Definitely recommend this place !

Ry
Review №30

Very pushy sales person who didnt follow through with his word of calling back with price of a car. We stopped in several weeks ago and still havent heard back from him

Pa
Review №31

Very good place to buy a vehicle

Sa
Review №32

I had a 2 hour lunch break and drove off in my new used car! I def recommend for anyone looking for a vehicle!

Sh
Review №33

Good people. Nice cars.

Je
Review №34

Mr gene will put you in dream cars only person ill ever do bissuness with !

Fr
Review №35

Awesome people

Fa
Review №36

Worst car buying experience ever ...Car. Was clicking after I signed papers they fixed it then hoses busted and then b4 30 days was car was broke down and no one would help at all

Je
Review №37

The best!

La
Review №38

Best people in Town!!!!

Information
5 Photos
38 Comments
4.3 Rating
  • Address:1334 1st St N, Alabaster, AL 35007, United States
  • Site:https://langstonmotorsalabaster.com/
  • Phone:+1 205-406-5886
Categories
  • Auto broker
  • Used car dealer
  • Auto market
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Offerings
  • Buys used goods:Yes
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