Responsive customer service, delivered project on time, and with a reasonable price. Will absolutely use you guys again for more custom metal work when the need arrises. And when I was in the office I overheard the owner donating work for a local school. Just reinforces my opinion of your business practices. It was a great experience for me from order through delivery.
Ive place 3 or 4 orders now in the last few months and been really happy each time with the service and prices. Im just working on smaller projects and Ive never felt like I was bothering anyone with my smaller orders.
They were a little off with the steel pins I ordered and redid the job no hassles. Staff is friendly and cool.
I have been doing business with Diane and her company for nearly 15 years, doing various projects for the USS Slater. The staff are very knowledgeable and helpful. They provide advice and alternative suggestions, sometimes resulting in less sale for them - but a more satisfied customer. They have earned my repeat business loyalty. The store fills a niche for the casual metal worker who needs a wide variety of materials in various shapes and sizes but in low quantity. Thanks, guys!
The custom made pieces I ordered were exactly what I requested. The ordering time to pick up was a quick turn around. The professionalism of the staff was example setting. I would highly recommend their service and product to all. To sum up this review, Professional service, competitive prices, and quality products. Theres a reason why customers keep going back to the Metal Supermarkets Albany. They appear to have many satisfied returning customers, myself included. Strongly recommended.
They made a perfectly fitting stainless steel top for an antique dresser. The staff were very responsive, turnaround was speedy, and The end product exactly what I wanted. Will certainly use them ago for future projects.
Absolute best customer service, reliable delivery dates and quick turnaround time for quotes. Our rep Frank is aces and he has a great personality!!
This business truly understands customer service. My business requires a certain amount of fussiness. They have always displayed patience and thoroughness, achieving what was needed.I have used Metal Supermarket in Albany, NY for over ten years, always satisfied with the results. I do recommend them on a regular basis.
Good quality. Good cuts and specifications. Done fast and done right.
Easy and convenient to use no matter the type or amount of material needed
I needed some aluminum to prototype a project. Metal Supermarkets spent time with me on the phone, got it in stock for me the next day, and loaded it in my truck. Very fast, personal, and cheap.
Great customer service and good prices. I dont need metal very often but Diane and Frank are always willing to walk me through what I need.
Excellent customer service on the phone, at the counter, and in the warehouse its not a huge warehouse so call ahead and see if you need to order what your after. I imagine it fluctuates but there is a fairly well organized assortment of cutoff peices on a per pound scale
Very friendly and quickly gets what you need done
Bought a 12ft piece of aluminum tubing to use as an antenna mast, the staff was knowledgeable and friendly and they had exactly what I was looking for. I was in and out in about 5 minutes. Good stuff.
Always nice people to deal with. I come in for small orders for projects and they always have me in and out within a few minutes even though they have to cut the metal to size. I highly recommend them.
Quick, easy and reasonably priced quality metal. People are friendly and wonderful to work with.
Quick turn around. Good prices. Helpful staff. Dianne went the extra mile to make my order right.
Marshall sI needed a small inflatable boat trailer so I could take it apart the store it in the back of my pickup truck when we are camping I needed it made out of aluminum. I came up with some drawings and plans and they work with me all the way did what I asked and came up with some suggestions done deal very very satisfied the boat trailer is is now together and works great thank you metal superstorePS did not give me any bull about maybe Ill get it in a month or two .
Ordering was easy, staff were courteous and pick up went smoothly. Excited to have found this resource, and Ill be back.
Great place to buy metal. The metal I want, in the size I want...
They had what I needed and they are close to my house. After cutting to size the stainless steel sheet that I ordered, they were also able to bend the edges, so I could use it to replace the bottom of the burner area of my gas grill. Saved buying a new grill! I will definitely go back next time I have project that needs a piece of metal.
Got quote at their site, easy pickup
Great customer service, very helpful with all our metal needs in our fabrication of all types of signs. FASTSIGNS recommends these guys.
Excellent, fast service. Good price.
Love this place, Diane is wonderful and helped me out last minute on her way out the door to get an order in. She was patient and fantastic. If you buy steel this is the place to get it. Everything I needed, great prices, quick service. Thank You Metal Supermarkets.
Have used Metal Supermarkets Albany numerous times to supply and cut metal for the custom built equipment in our gym and every time have received excellent service and great pricing from Diane and her team!
Almost ALWAYS have what I need for our robotics team. I feel that they take good care of us and are great people to deal with.
I have worked with Ms. D., and Frank multiple times they are good people to do business with!!
Im a homegamer and these folks have always treated me with kindness and respect, even on small orders close to close. Will continue to do business here.
I havent pick up the material YET but Diane and Ben were very helpful on the phone and appear to be professionals!
They dont accept cash... Sounds like they REALLY want your credit card info.
After getting the wrong metal cut for me, I called the Owner Diane and she said to come back the next day and she would swap it out. I went back and her husband was there helping her at the front desk. He asked me what he was supposed to do with the metal from the day before? He mentioned they would have to eat it. He told me it wasnt his problem and that I ordered the metal wrong. After some back and forth, I went out back and took the metal out of my truck and told them they could keep it, I couldnt use it. Her husband came out and threw a piece back in my truck, scratching the side up. Then he picked a piece up and motioned like he was going to hit me with it.
Love this place. Very helpful.
Very good/helpful.
Friendly sales department and all staff for that matter. Quick production of bent metals and deliveries.