Just had Mr. George Pacheco at Custom Craft re-do the headliner in a 2008 Jaguar XKR. He tracked down the exact fabric needed for this car. His craftsmanship in restoring the look of the headliner to brand-new beauty is amazing. And very reasonable price. He was extremely friendly and easy to work with. He was recommended by PJs here in Albuquerque and I am glad they did so.

I have known George for years. He has always treated me with respect and delivered acceptional. Work so unless you know George he is a straight forward guy and there is always gonna be soMeone out there that will leave a negative review even when your work is phenomenal thank you George for all the times you helped me with re upholstering something I needed

George was rude and unprofessional. I had him come in and measure and asked him for a bid. The only thing he told me price wise was how much the fabric I wanted cost and said that there were cheaper kinds he could do a bid with. I said great as we are a small non-profit. But as I have no idea what something like what I was asking would cost, I was hoping for a ballpark. Like a million dollars? 5k? Literally was pretty certain my board was gonna go forward regardless, as long as it was industry standard and so waited to hear from George since he promised to get back to me with a bid. Over a week later I called him and at first he said nothing. Then he said that he decided not to do it. I said OK, do you have someone you recommend and he said not who would want to do it. So I asked, can you tell me why and he said well you told me you couldnt afford it. I said you didnt even tell me how much how could I not afford it? He referred to our conversation about the fabric. I said well we can afford it and then I realized I was begging this guy to take our money so I hung up. Kinda a jerk and most definitely lacking in customer service skills.

Be kind to them they will be kind to you. I have always had great work done there very fairly priced

This guy is a jerk, I have a commuter car my wife uses and the headliner is starting to sag . I called in and asked if I could get a quote . Can you tell me the A quote for a 2001 Honda Civic two door headliner replacement ? To he replies does it have a sunroof? I said, no. he says its $275. I said wow $275, thats what it cost for a headliner. Okay.. He cuts me off when I was getting ready to ask if he could do it today and asked me. Do you know how to do it? I say, Im sorry??? He says rudely well do you or not? I say, no he then says, well you called me, so if you dont know how to do it yourself. Then thats what it cost, and hung up.I was just trying to get it done today for my wife as surprise and was told off for no reason, crummy service and that was just the phone call. By the way I just called Venegas & sons and they are doing it for less.

George is always good to me. We run a medium sized commercial gym. Everything George has done for me had help up for two years of abuse by some of the strongest people in town. Hes the only guy I go to!