What an amazing group! Each and every employee was respectful, responsive, professional and friendly. They surpassed my expectations!! Half our house had water damage. They responded within hours of the emergency call. They immediately began the process of water removal. We were always in the loop of what was going on. The Service Master crew worked with our insurance. They removed the water, used dehumidifiers, replaced insulation, installed drywall, painted removed our damaged floor and installed a new floor. The workers completed all work promised and cleaned up each day. Our house looks awesome! I highly recommend anyone that needs their services. Top notch!
The team that can out was beyond great. Mundo was awesome all the way around he communicated what was going on, he went above and beyond for my family and that meant alot. The business was great to work with and would recommend them to anyone.
Good workers! It was a big job, replacing all the flooring in moms home! Good rapport with this contractor!! Thank Cesar, Brenda and Ricardo for your great attention to our flooring issue!!
I came back from vacation to find my upstairs bathroom had been leaking the entire time I was gone (about a week). I called and they were here the same day! Very professional. Not only did they dry everything and clean the place up, but they also dealt directly with the insurance company. Would definitely do business with them again!
Would recommend this company to family and friends at any time. Good service!
I was experiencing the usual issues with my flat roof, leaking canales, and water damage. I had extensive work done to repair and mitigate problems with the old roof. The project was completed quickly, professionally, and at a very fair cost. Workmanship was superb and post job clean up was excellent. There was follow up and inspection of my roof problem areas. In addition a small leak emerged again (due to very heavy snow) and it was fixed right away. Great folks there at SM ABQ!!!
Horrible company to hire for any of your work. one of the techs sent out to my house didnt know English. well little did they know I know Spanish. I heard the techs talk about how they are illegal immigrants and get paid less then minimum wage. they spoke about how they are not even legally allowed to work in the U.S I was in shock hearing this.
Great service and the team treated our property like it was their own. Highly recommend them for any Fire and Water damage needs!
I guess in the end, they did the job they were called to do (remove and dry my basement after a water leak). But the process was not ideal and I wouldn’t recommend this company. They showed up unannounced at random times of the day (I asked them to call first), they never provided me with an estimate or invoice for the work until I was writing out the check, and honestly, I believe I was way overcharged for their services. Hard lesson learned.
We called Service Master, for water damage from a roof leak. They responded within the hour. All repairs were completed as discussed. Employees were very professional.
Outstanding