This place took my money, said I had 30 days with receipt and box to exchange or return. Well I had someone pick up the part so he trusted that they had the right part, well yes it was the right part but they gave me a USED /BROKEN part. Went back to get the a new one and they denied it. Gave me the runaround. Not to mention they are RUDE and take your money right away. Also they dont honor our Veterans! What kind of place are you? I will never recommend this place or deal with David Vallejos again. Next time I will just pay the extra cash to the dealer.

1 of the few places I go to to get my aftermarket parts from they are reasonably priced my only problem is when David answers he has his own prices vs everybody else thats there

I was offered a job here, but took a different one. They were very nice and understanding. I recommend this place for all your auto parts needs.

They had the parts I needed. I just wish the Paxton lumber was still right there some of the best hardwood you could ever find the last year no more because of chain lumber outlets

Prices are good. Easy shopping .

I love NAP theyve got great prices, helpful and knowledgeable staff. I always get my parts here

Good prices, hardworking peoples. They are work on the time.

I was pleased with the helpfulness with customer over the phone when shopping and the pick up was even easier.

If you cant get your parts elsewhere, NAP will definitely have it!!

Called a week before and got a quote for a pair of headlights and the quote was $40 apiece, Roger told me that the price was $45 when I called back within a week because Roger had told me that the price was good for 2 weeks apparantly that wasnt the case because Roger increased the price by $10 more. So because Roger did not honor the quote I will just make any orders on line from this point on. Apparently Roger has a problem with writing peoples names down with a quote possibly to allow Roger to change the price at will.

Great prices customer service was great

Very fast and friendly even got a Free pen.

When my wife called and was gave a price and then I stop by after work and the parts cost more than originally quoted. I needed the parts so I took them instead of debating the issue. I am almost certain that the grille has two parts which I only received one. Cant find the part anywhere. All is well

As a customer I feel that NAP demonstrated a safe environment due to Covid-19 situation.Impressive.

Been repairing my 99 Ford Ranger. Really good prices on fenders, radiator supports, bumpers, etc. Good quality auto body parts

The customer service is very nice here. Great auto parts store!

Still the best place in town to get your part needs fulfilled!

Bad Customer service

This has got to be one of the worst websites ever devised. Completely unhelpful, no way to navigate, why bother??

Fast and professional

Great parts

Fast quick help..very knowledgeable and following covid guidelines

Friendly and fast service

After reading the reviews I decided to give NAP a try. When I walked in I was quickly greeted. I cant say they were friendly, but they werent surly either. They had my fender, and the price was right, though I would have gladly spent more for a better quality fender. Hence, the three stars? Because the fender sucked. It didnt line up with several holes. The turn signal was held in with three screws, and only one lined up comfortably. The other two holes were so far off I expect the signal housing to crack in no time. It also didnt line up well with the door, and rubs. If this part was CAPA and NSF certified there was nothing on the packaging to say that. Unfortunately, OEM was not available, and I really didnt have any choice.

Great place to get replacement parts, very helpful too

Great service thanks

I must agree this place does have the best prices. I tried calling everywhere and no one could beat their price and customer service was amazing very helpful. Thank you again Charles for all your help

Very good customer service.

Have not been treated that rude in a long time. The man with beard and elbow protectors early 30s. Recieved better service at DMV. Totally unacceptable. Had to come home and cool off before I wrote. Needs an attitude adjustment or be reprimanded.

Always the best price and quality body parts!

Good if you want buy ship parts

Love this place. Prices are the best Ive ever gotten on car parts. Great customer service.

Had part in stock for a decent price. Polite, informative staff. Will be back

Not hand I cap to get my parts..had to crawl up the stairs.parts where great and good quilty..

Best place to get cheap new replacement parts always nice and friendly and if they dont have a particular part they always send me in the right direction

Great place 👍🏾

Alway the right price and genuinely nice people.

My car part was a unique one to find and the knowledgeable salesperson I spoke with made the whole process quick and easy! My experience with National Auto Parts was fantastic and definitely recommend Charlie for providing such a great service.

Great place to purchase aftermarket parts. Prices are reasonable. Staff has a great attitude all the time

Rude office manager, Angela wasnt very polite at all. Customers are always first!! Angela needs to be replaced with someone more professional...

No customer service at this place. The girl behind counter to busy eating sunflower seeds to care about anything else. I will shop on line and make this my last resort.

A problem arose with a part that I purchased, a salesman named David was very courteous, friendly and helped me resolve the issue quickly and in a professional manner, in fact, everyone I spoke with in the sales Dept. were friendly and treated me respectfully. Thank you National Auto Parts, you have my continuous business in all my auto part needs.B.Smith

If they would greet customers as they walk in.. a smile would help...

David is as friendly and helpful as they come. Incredibly knowledgable and professional. David really knows his stuff and their prices are great.

Got few parts there an workers just stared as we 1st walked in. Made it awkard the entire time. An they seemed rude with no smiles lol other than that parts were simple an fast.

Didnt have what I needed and their customer service was lousy!!

Great service n got phone order parts ready before I got there, thanks n appreciate it.

Hello people, my name is Rito. I just wanted to say that the times i have gone to National Auto Parts i have had a great experience. The employees there are very friendly and Curtis.

Absolutely the best got all the parts I needed for my 2002 Ford F-150 truck absolutely marvelous and cheap cheap cheap!¡!

This is a great place to pick up auto parts, considering that the Auto dealers are over charging you for parts..They had what I was looking for, except head lights..Which I dont think they carry for any make or model.

Great place to buy parts very good prices and the quality of parts was far better than expected, I recommend NAP

These guys are awesome David & Frankie always take care of us great customer service!

They got the part you need anythime

David was extremely helpful getting me the high quality body parts at a great price.

So nice to find affordable replacement parts and their sales team is so knowledgeable.

To bad you cant give negative stars. I called for price on a radiator and they told me they couldnt give me one since it wasnt on the shelf. Ok when will you have one. Dummy replies with I dont know. I asked so how the hell do you do business if you cant tell a customer price and availability. Dummy cops an attitude with me. At this point I terminated the phone call. What a bunch of jack offs.

Price is fair staff knowledgeable went out of their way to find what you needed I would certainly recommend this place.

Good

I give him five stars but they dont carry inside parts mostly outside parts

Good place to get new parts

It was a great place to get my part.

Didnt have time for me. Too many calls and they are apparently more important.

Quick service good parts great prices

Great place for auto parts at a good price

Great Friendly service hard to find parts

I would never buy parts from there very bad experience. Employees there were very rude. Took them 30 min to find my part and never said sorry for the wait. Very bad experience for me.

Found the body parts in my car at a very good price

I think this is sort of like the Walmart of aftermarket auto collision parts. If you want something cheap and fast, this is probably the place to go because there arent a lot of other immediate options. That being said, the people who work here are absolutely horrible to deal with. They are rude smart mouths who openly criticize people. I saw someone ask them a question and the staff laughed at her and then they all joined in, making belittling comments. Have you ever seen the Seinfeld episode The Soup Nazi? Think about that. That is what its like to be a customer here. And, just like Walmart, what other options do you have unless you want to order your parts online and wait?

Always great service and parts in stock

In our experience, being our first time there, employees were very helpful and you cant best the prices. Will buy from National Auto Parts in the future.

Good place for find you car parts

The last time i went to ask for some chicken mc spicy and some fries with a large coke and i got a front bumper, an rotary motor, sub frame and the fries lol . Best day ever lol

Super friendly people, great products

The guy at the counter let me get through my entire shpeel before saying we only sell exterior body parts. Then the place was strange. Huge building with a itty bitty customer entrance. Not really DIY friendly if you ask me.

Great place to get parts. Cheaper to d.i.y fixes

Needed a taillight for a Chevrolet Cruze gave them a call they were polite and professional. They had the taillight in stock. Went by and picked it up.

So slow and I hate having to wear a mask outdoors

Always great fast service got no complaints

They got what u need here cheep

Bought a grill for truck was great and fit perfect on my 1992 chevy

Very professional deficient and great service

Great service, had the body parts I needed, for cheap!

Bumper and radiator perfect fit, on dodge durango. Now ordering radiator for dodge dakota, expecting the same, thanks National parts.

I need a front valance / front spoiler bumper for an Audi TT. They dont have it and refuse to order for me. The salesmen is useless.

Lowest price in town, descent aftermarket parts, fits great, good deal for the price

THESE PEOPLE ARE THEIFS

Good place with good hard working people.

The guys are always helpful.

Great prices quick and efficient

Hadbthebpart I needed for my car

They had what I needed and people there are great

Nice guys

Have almost all parts. Dont have 2013 Ram trucks.

Fast, affordable and friendly

Worst customer service ever completely unprofessional would never ever go back to that store again for anything I recommend anybody that does be very wary of the parts you buy

I found the part I needed for about half the price of AutoZone

Great prices on genuine auto parts

Wanted to know the price for to headlights for a 2002 Toyota Tacoma ?

I did give them 5stars before because of prices but these peopl who work here are so rude and its like they dont like working ! Joe answered the phone and when I started speaking suddenly cut me off told me to wait a sec very unprofessional and continually hung up on me over and over . I take care of people for a living and I treat people with respect and compassion it sucks to be treated this way when dealing with car problems

Great deals on Parts, friendly customer service!!