We have been customers of Document Technologies for over 7 years, and highly recommend them!! The knowledgeable staff and customer service is amazing, Our issues are usually fixed within an hour of making the service call!
As a small business owner I did not think it would be possible to have a “office style printer” when I started out. I was wrong. Doc Tech was able to provide me a professional printer and copier that greatly reduced my costs and made things far more efficient for my company. Their customer service is over the top. I have never had a problem but know if I did it would be fixed right away. I can highly recommend this company!
This company lives and breathes customer service!! You call them with an issue, and they are out within the hour. The techs are knowledgeable, very polite, and quick. The in-office staff is always receptive, kind, knowledgeable, and helpful. I cannot say enough nice things about all the people of Document Technologies in Albuquerque!!!
We cannot say enough nice things about Document Technologies. Jennifer is great to work with over the phone, and Chris really took the time to explain everything to us while he worked. Very knowledgeable and kind people!Anytime that we have any issues with our printers Cesar Saenz is always professional, helpful, and on the ball. He exceeds our expectations for customer service every time we see him.
I would like to thank the entire team!! Phil, Nathaniel, Samuel, and Ike!! You are the best. Absolutely the best service.
We have used Document Technologies to support our printers and copiers for years. They have done an excellent job for us! Their response time to requests for service is quick, their offerings are diverse, and their knowledge of the technology they provide is broad. Printing and document management can become huge burdens on both IT support as well as office staff. I would recommend any size company check into DocTech as a means of alleviating that burden!
Diagnosed problem quickly. Required a new touch board which we didnt have to wait for. Pleasant person to work with. Appreciate professionalism.
I have done business with Document Technologies for well over 15 years. They are professional, competent, and honest. Their computer and technology support is second to none and they are always pleasant and great to deal with !!!
Our office has used Document Technologies for all of our copiers and many fax machines for 20 years. The service they provide and their employees are amazing. Most of their employees have worked there for as long as we have used them, which also says something about their team!
Chris came the same day that I reported the problem, diagnosed that I needed new parts, then negotiated when I HAD to have the printer functional. He got the parts and came back and had the printer working a day before I needed it. Great service.
The people are the best. They truly do put service first, and they are always happy to help.
Great customer service. Always accommodating. They have always taken the time to help our staff and teachers on how to work the copiers . Whenever we need help they are there that day.
Great customer service! Friendly, helpful staff that always comes through when we need them.
Great as usual. they helped us quickly
Document Technologies is professional and customer focused. Cierra provided outstanding customer assistance.
Professional staff, kind and courteous support. They didnt sell us what we wanted . . . They sold us what we needed!
I learned about the document server - a great help & cool technology
Great service and prompt attention to their clients needs
They are always helpful, and if there is a problem, they always work until it is solved. Very good company
Great Company!!