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Quinn Appliance
160 S Calderwood St, Alcoa, TN 37701, United States
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Quinn Appliance

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Da
Review №1

Mr. Tillman is professional and extremely knowledgeable. He was so helpful with my 48 inch hybrid stove from Italy. This was a completely new stove for me. Hemade sure that I knew everything was safe with the gas cook top ranges. I even got a tutorial on usage and cleaning. This company should be your appliace repair company.

C
Review №2

We bought a washer and dryer from here about a week ago. From start to finish the staff was very helpful and professional. There was a slight issue when the items were delivered but the staff went above and beyond to ensure the problem was resolved. I highly recommend using Quinn and will use them again for my next purchase.

Ka
Review №3

Excellent customer service. Same price as big box stores on Bosch 800 series dishwasher. I enjoy buying from a local small business. Delivered as promised in time and professional.

Do
Review №4

My wife and I had a bad experience purchasing a washer and dryer from one of the local box stores. In short, it was a mess. A week to deliver (which we knew before purchasing), both pieces showed up for delivery damaged, and the manufacturer cancelled our reorder and never notified of us of this action. We left the box store with arrangements for our refund (apparently they can immediately give you your money back), went to Quinn and made a purchase. Two business days later, we had an installed washer and dryer. We expected buying local would be much more expensive but that was not the case.

Ke
Review №5

Very rude salesman. I visited in person and any question I asked it seemed like I was bothering them. He just kept telling me over and over how they cant get any appliances right now (I understand COVID has really backed up the supply chain, and thats why Im shopping early). Instead of saying well do our best and help you find something, it was just who knows, maybe we will, maybe we wont. I like to support local, but it wont be this place.

Pu
Review №6

Went in to price a washer and dryer. Told the salesman I wanted to buy locally before I looked online. Before showing me anything at all he told me I was wasting his time because I was going to look online. Dismissed me out the door after that. Super rude. Lost a potential customer. 0/10.

Pa
Review №7

Just disappointing. They dont do what they said plainly they would do. And never said why. Just tucked their head and hoped it would go away I guess. Except the issue with us (the customer) doesnt go away). Disappointed in the behavior most of all. Equipment was fine. The sales and delivery experience was single star, if that.

Mi
Review №8

Salesman was pleasant enough and product was delivered without issue. The issue comes from the service side. Don’t expect anything to move quickly or for them to communicate at all. I have a cooktop needing a new igniter and it has been over a month and a half and it’s still not taken care. Several voicemails and calls to the store got me nowhere. I’ve had one phone call to confirm repair date and that’s only after I called the owner and went off. This is being repaired at one of my rental homes and I gave them the renters info to call and confirm date and time and now the day for the repair is here I get a call from my tenant stating he hasn’t heard from them at all. Not sure where the issue lies but it seems to me they just don’t care after the sale. Won’t recommend

G
Review №9

Do yourself a favor a shop elsewhere. The installers are inexperienced and do a poor job. Quinn is unresponsive to customer problems & makes no attempt to resolve them.

Ja
Review №10

Daniel and everyone at Quinn goes above and beyond! I can’t thank them enough for the professionalism and care they take every time they’re needed whether it’s routine maintenance or a repair. Thank you

Mi
Review №11

Quality appliances. Nice showroom.

LJ
Review №12

Doug Barringer is great! Outstanding customer service from sales to install! Questions answered, demonstration on use, all packing completely cleaned up and taken away. I highly recommend them. Competitive pricing, too!

Ma
Review №13

Called Quinn and got a price on a Washer I was looking to purchase, went down and purchased it and had it delivered the next day. Great service, fair price! I would recommend.

Bi
Review №14

From getting quotes to getting installation they made the process so easy. While I was not in the market for Kitchen appliances, but a new Clothes washer which they do carry those as well. I started off looking around, and Soon Steve Hartwell who showed me their different models of Washer that fell within my criteria. He gave me a full quote taxes, and all for it rather than a guesstimate. Their price beat out the other major appliance sellers in the area such as sears, Home depot, or Lowes by a long shot. Their install price even being more expensive included all the hardware for the washer Braided stainless steel hoses, and removal disposal of the old one. They worked with my schedule for the install rather than me having to request a day off at work for it to get installed, and The Installer Charlie Kemp was Great. He showed up on time, Was pleasent to me, and was very detail oriented on the install ensuring the washer was perfectly level. Even when it was close enough he still made minor adjustments to get it perfect. He explained the features on my washer, and explained the basic maintenance cycle that was a feature on the washer. I was treated great, and with respect even for such a meager purchase of one of their cheaper Washing machines. Me, and the wife decided if we were to ever move to a new house we know where we are going for our appliances. Thanks everyone at Quinns for such a great Job.

Sy
Review №15

Jessie was great, matched a sale price from another store and we worked out a deal. I recommend Quinn Appliance.

Ci
Review №16

Poor service. Salesman would not give us spec sheets on products. Was told that the customers use the salesmans experience and there was no need for spec sheets. Then he handed us off to another salesman who promised an email quote that we never received. Normally I dont review places that I visit but the arrogance of the salesman I could not ignore. They lost a whole kitchen worth of sales since we are building a new home. If I could give them 0 stars I would

M
Review №17

Very patient and knowledgeable. I needed help with all new kitchen appliances for a remodel. Great quality products from which to choose.

Ja
Review №18

The people are very nice and professional the only reason I gave it 4 stars is I had to pull all the info out of my sales person instead of him offering it to me, like the added insurance protection plan.

Da
Review №19

Great customer service. Very knowledgeable

ja
Review №20

They didnt have whati wanr

Mi
Review №21

We were in the market for a new refrigerator and was trying the lowes and home depot route. It was the columbus day sale and both places had good prices comparing them to each other. After walking around for around 30 mins, we finally hit the we need help button at lowes. We found out they didnt have the one we wanted and it would be 4-5 weeks. We were referred to Quinn Appliance in Midland Plaza. We showed up at 5:50pm and they closed at 6. My wife handed John a list of refrigerators we were looking at. He honestly answered the prices lowes and home depot had were better than he could get. I then asked him what he could do for the brands they carried. He smiled and said i can probably beat thwm all, AND HE DID!! We got a unit that was priced at 1400 at lowes and home depot for 1300 which included the service plan, installation, and hauling away our old one! We were exstatic!!! Upon delivery, the guys came in and were friendly, EARLY, and absolutely amazing about setting up. They even purged the water system, gave me some tips on how to use, and who to call if we had an issue. With service like this, I will be a long time customer!

Ke
Review №22

Very impressed with sales and service at Quinns. Ask for Doug, honest and willing to patiently answer any questions

tr
Review №23

Ive been there only looked the man there was very nice to meet and very helpful

Tr
Review №24

Just priced their stock really nice people there

Te
Review №25

Nice folks and great customer service

le
Review №26

Ask for John Burcham AWESOME

L
Review №27

Fantastic customer service from Jesse!

la
Review №28

Hard to get help everyone doing something else

Ca
Review №29

So clean

Ji
Review №30

Just checked the place out

Av
Review №31

Ok

sm
Review №32

Awesome service!!

Bo
Review №33

Nice...

Ji
Review №34

Never been there

Ha
Review №35

Helpful

Fr
Review №36

Great service

L
Review №37

Great Group to deal with, especially Andrew Rhodes. Responsive, excellent product knowledge, inventive and creative.

Je
Review №38

Exselente

Information
15 Photos
38 Comments
4 Rating
  • Address:160 S Calderwood St, Alcoa, TN 37701, United States
  • Site:http://quinnappliance.com/home
  • Phone:+1 865-981-4030
Categories
  • Appliance store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Service guarantee:Yes
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