If I could rate this place as a 0 I would. I trusted these people to do an oil change on two of my cars but they failed to tell me that both cars needed coolant and washer fluid. Thank God I happened to check my cars. I immediately went and bought the necessary fluids for my cars.This place will TEAR your car up. I can’t believe they have a good rating. It must be them rating themselves or getting other people to do it for them.If you care about your car and value your money, go some place else or they will have you walking. They always claiming your car got a leak and you need an air filter.The main thing my car needed was fluids and they failed to tell me that.Run run run run. If you go there you taking your own risk. You have been warned.

Friendly staff, good price. Would have been done quicker but the parts place took longer than they should have. Other than that I will definitely be going back.

Quick and professional service. They let me know what additional services I might need without “hard-selling” me, like so many places tend to do.

It is a big on the pricey side for a synthetic oil change, but the employees are really professional and friendly. Its quick and worth it.

Can be a little more expensive than other places on certain aspects, but is offen at least competitive if not better priced on most services. Most the guys seem competent and get the service done quickly.

Jake was the Best!! We brought our mothers car in for a oil change. Our mother just relocated here from Michigan, come to find out she’s been using the wrong oil in her car. Jake was very knowledgeable about what would happen if she continues to use the wrong oil. He had us in and out in no time.

They are fast, knowledgeable and friendly while providing a professional service oil change etc.......

Charles was very quick and easy to deal with. He has a humor also. Diagnosed everything I would need in the future also. Great service.

This place is very honest and a great place to go for your car needs. If they cant do it they will guide you to someone that can. The managers is an awesome guy who cares about all his customers and he acknowledges my autistic child everytime.

Great service today! Definitely recommend! Charles was very helpful and very explaining of everything!

Competent employees and fast service are the pro’s.Con’s are ... my car can use synthetic or organic oil, they ask my preference ...they do not ask my wife. Also, after an oil change I have to stop by Autozone to pick up oil change reminder stickers because their recommended oil change mileage is half what my car’s owner’s manual states.

Come here every time and never have bad service. Thank you Charles for the amazing experience.

Charles was very nice and got my granddaughter in and out in a timely manner. I will be using this place again. Thank you Charles.

Charles was very helpful and had me set and ready to go in no time. Definitely recommend.

Charles and his crew did absolutely amazing and was straight to the point and had me out in no time

Very professional! Charles did my oil change last minute just as they were closing with no problem! Recommended other services I needed I’m definitely coming back next time!

I had a great job done on my car today. Charles assisted me with my oil change and even made great recommendations for my car to perform more better. Good job Charles!

I came in an got my oil changed today an Charles did a great an fast job today!! I needed windshield wipers an he got me hooked up with those an put on and I asked about something that was going on with my air an my filter was terrible so we got that changed an he ended up fixing my dash that was broke!!!😆

Im new to the area and am glad I found this place. Great guys fixed lots of things my truck needed. Very kind caring and quick. I have now found my go to place in Al for my oil changes and tire issues!Friendly reasonable priced and honest. DIDNT try to upsale me. I knew what was wrong with my truck they confirmed it fixed it. Quick too fixed while I waited.

Got a price over the phone before coming. After service had already started, I was given another price about $50 difference. I do not plan to return here.

Charles was very informative and helpful with the oil change and letting us know what needed to be taken care of without making us feel pressured.

Excellent service. I had the oil changed& they checked all lights, blinkers & brakes. Very friendly & extremely helpful.

Great experience with Charles!! Very informative about my vehicle.

Very great guys. Excellent service!! Won’t go to any other place!Charles is such a great employee!! He will keep you laughing with jokes and always talks to me. Thank you

Had a great time with Mr.Charles. :) Fast and caring.

Fast, friendly service! Charles and the crew did a great job!

Charles was very nice. I appreciated his customer service.

Charles aka Superman is very polite and the staff is very well educated on the services you’ll need! Check them out if you want your cars to stay in top shape. You won’t be disappointed!

Great guys fixed my truck fast. Ill be back

Charles was very informative and thorough with my daughter’s oil change

I enjoy using Express Oil because the service is great. Charles is very professional and friendly!

Charles did a great job. He was very pleasant and attended to all of my needs. Thank you Charles!

Charles was very helpful in all my needs today. Excellent service

Charles was very friendly and so was everyone else at Express Oil Change. Highly recommend!

Charles was very friendly. The staff is helpful and the service was very quick.

Awesome place to have your vehicle to have it serviced and very friendly

Charles is awesome! So friendly and helpful. I will definitely be back for any service that I need.

The service was great! They throughly checked everything and were extremely nice! Charles was the guy that serviced my vehicle. Would definitely recommend to anyone!

Charles was very knowledgeable and walked me through the whole process as well as made sure my vehicle was well taken care of. Roll tide!!!

Like too try too push services on women .alot of women will go ahead and let them do the services that they dont need.

Went for oil change had amazing service from Charles, and he also gave me prices on tires and showed me why i needed new tires!

Fast friendly service. Charles was awesome and polite 👍 will come back!

Awesome service, awesome staff, great price and quick service.

Charles was very helpful today, he made sure I was very well taken care of.

Had an AWESOME experience at Express Oil Change in Alex City! Charles was very friendly, knowledgeable, and professional. I highly recommend!

Associates were very nice. Fast work highly satisfied.

Charles did a great job. Fast and friendly.

Charles did a great job and great customer service .

Great place and great service. My guy Charles was the best!

Good service! Charles did a great job!

Charles was an excellent technician who made me feel happy and confident about the services I received today!

Nice people, but didnt do what I came for thoroughly. Alignment was not complete with all points in green. Still charged full amount.

Great service but Charles almost got bit by my dog.

Today’s service was excellent and Charles was knowledgeable and extremely helpful, attentive and wonderful!! Thank you so much!!

Very good Charles. Nice man

Great experience and Charles took care of us speedily!

Today’s service with Charles was fast and he was very informative about my car. Will definitely come back!

Charles has been very helpful today. I will be coming back to Alec City.

Charles made a great experience here today

Charles did a great job today informing me of my tire needing replacing. Great service.

Great service and Charles was very helpful!

Charles has a great attitude and more than willing to help in anyway.

Service was awesome! Charles did a fantastic job explaining everything. He needs a raise!

Excellent and professional service from CharlesHad both trucks done excellent services on both vehicles from Charles come by and let them service your vehicle

Went in for a oil change Charles was excellent. I recommend him everytime i come!!

Charles was very friendly and a great help and kept us laughing

Charles was friendly and informative of possible work needed. I’ll be back!

Great service! Thanks Charles!

Always professional and efficient. Appreciate this location. Charles is always friendly and helpful.

Team was knowledgable, price was within reason and service was quick and correct. We will most definitely be return customers.

I use them for both my cars and they always do a great job. Very much recommend these guys great team at the Alexander City Express Oil Change.

It was awesome! Friendly services!! Charles was GREAT!

Always pleasant, helpful and very efficient.

Charles was great and professional! Highly recommend!

Charles was fast, friendly, and very helpful!

Charles is fast and very helpful!

Charles was very professional and my service was done quickly !

Todays service was great! Charles was really helpful!

My service was very great charles was very nice polite and so sweet i will be back for more services

Charles did a wonderful job making sure everything was correct thank u Charles.

Charles was very helpful and professional! I will be back for my next oil change! Thank you!

Charles did an outstanding job in a very friendly and professional manner.

Charles was great, in and out in no time!

Great quality, Charles was very friendly & quick.

Charles did an excellent job and everyone that worked on my vehicle was fast and friendly!

Great service from charles.....thank you

Great service always ! Totally recommend Charles!

It was an easy oil change but I thought expensive at almost $80. I had a nice young man meet me, I didnt have to get out of my car, drove into the bay, it was over in less than ten minutes. Paid and was gone.

Nice service...

Great service from Charles !

Ok

Was great and helpful and very friendlyCharles

Great customer service and very fast. Thank you Charles !!!

It was a quick lube job. Fantastic!

Excellent service great employees Charles

Charles was very helpful and service was quick.

Charles gave me excellent customer service. I was in and out in no time. I will be visiting Express again. Thanks Charles

Thank you Charles! Youre the best!

Very pleasant attitudes

Great job, Charles!