Gorgeous location with amazing selection! Located in the Fairlane Shopping area and tons of nearby shops and restaurants. Newer store with huge aisles and friendly staff. Great parking and employees are very helpful. They have so much stuff Hobby Lobby did not in Taylor. Highly recommend this place!
I just want to give a special thank you to Syd. She has helped me with multiple custom frames and she is always very patient, helpful and kind. This last time I came in to have something framed Syd was actually clocked out and walking out of the door, she saw me with what she must’ve guessed was a picture I was going to frame and asked me if I was heading to the frame counter to which I replied “yes”. She actually turned around and clocked back in without any prompting just to help me. This sort of customer service should be acknowledged and commended and Michael’s is better for keeping her around.
Very aesthetic store with a decent variety of all craft needs. The Halloween selection just recently came out and there are some spooktacular items. A decent selection of fake flowers we made bouquets from, sand and crystals and succulents to make decorations. Plenty of acrylic paint, though I wasnt able to get white tempura. They have several good items for wedding decor as well, but not very extensive.
Store in Allen Park, MI is usually very orderly and neat, esp considering how many people frequently go through the items. I had looked for an item online and was happy to find amount and location so much easier than other crafting sites. I hadnt been in the store (as most of the population is just really getting about easily,) and was happily surprised to find a decent amount of fabric available. Had to search for someone to cut it, but the helpful and kind younger woman led me back to the cutting area, quickly and then I found she had went straight to registers from floor when lines got longer. She cashed my order out, and wished I had gotten her name to give her credit!
Its been a minute since I came to Michaels. It is still organized, have new products and had some good sales. I stopped coming before because they coupon policy sucks but I had a gift card.
I do not mind paying full price for an item. However, if Im giving a coupon and told I can use it on ANY REGULAR priced item, I bring you a regular priced item and you tell me I cannot use it then I have a slight problem. There should big a huge sign somewhere that states what items can never be used with a coupon. I had a $20 off coupon that I was trying to use on a $200 item. It was not on sale and it was not clearance. She told me that there are some brands in the store (Cricut being one) that you cannot use a coupon on.
Tea candles are the best buy for me, as well as many sale items you will only find at Micheals.
Waited for a package that was dropped off there. It took 15 minutes of standing there before anyone even acknowledged us. Another waiting customer had to say something before someone said theyd be right there. It still took another 15-20 before anyone came to help. A transaction that shouldnt taken 5 min or less took almost 45 min.
Friendly staff, easy to find merchandise.
Giving 5 stars for the amazing customer service given by Syd. By far one of the best experiences I have had shopping. She is so helpful, talented, and friendly!
This place seriously have all the craft supplies you will ever need to make anything, they also have a variety of flowers, plants and other items to decorate any room in your home. The store is always clean and neat. You dont find too many staff members walking around the store to assist the customers at all. The staff is always nice and friendly and never had a bad experience here. If you never been I recommend checking it out
The cashier was adamantly helpful, about using a coupon that saved $26. Thank you thank you.
Love this location ! The staff are friendly and you can actually find them on the sales floor to help assist you. I’ve been to other locations where the staff are no where to be found but at the cash registers. Good selection as well!Highly recommend
They always have what I need and the endless coupons make it easy to fill up you basket quick!!!
Clean, organized, had what I wanted! Didnt know they no longer take Joann coupons.
I started painting over 6 months ago n I love Michaels n there staff. I have found everything I needed n theyve assisted me in every area. Congrats Michael. Oh I had never visited this store before. Lol
Had everything I needed wish I had more time in the store really like this place
I came to write this review for one reason, and that is because I came across the most kind and helping employee SID!!! she was clearly busy with her work in the fabric department, but I asked her if she could possibly get me another employee to help with a gift for my father for my recently deceased mother. she went out of her way to direct me to many isles across the store to show me exactly what to use for my project and exactly how to do it. without her, I would’ve literally been lost and probably have not even had the confidence to continue my project for my father. she was so sympathetic and kind throughout our whole interaction, I am so grateful for her. she definitely deserves a round of applause and a huge hug if it weren’t for Covid!
Bought 8 nice sized candles for $21.00. Service was great. Cashier was friendly and courteous.
Big Michaels, they seem to get things others Michaels dont carry.
Efficient, quick pick up for an order placed online. Couldnt be better! 💛
It was my first time visiting the place i really liked it
Love this store. Love arts and crafts.
Friendly staff. Well stocked.
Great employees, store was clean, and fast check out but out of stock of an item that should be a basic every day item in the store (wooden landry basket).
Great place to shop. Nice and helpful employees.
Took a friend and she was able to get what she wanted.
Took a picture in to get framed, the man helping me was very helpful and really took his time with me
Love this store... went to a new location and the employees werent informed about where products was..😡...
It was a different store than the one in Joplin,MO. was larger more of sewing department.
I love this store but my wallet does not! LOL.
The service is almost. I love the curbside pickup.
Alot of good supplies.... friendly staff.... liked the store alot...
Clean and well stocked!
Not only did the male worker discriminate me he wouldnt let see markers they had in back due to a cabinet that was broken for paint markers. They are available to purchase online in store but cant see them ? Way to go michaels.
My favorite place! Great sales anf beautiful glitters
Clean, organized, helpful staff, go to place to have something placed in a custom frame, and for other purposes.
Love this place. They sent me a $60 voucher to shop. I spent 1.37. It gets no better than that. Got everything I needed and more. Dissapoited about them not selling thr beads I was looking for, but still pleased. 😁
I was greeted when i walked in and the assosiate was very helpful when i had my question and all were very polite, i will for sure visit again
Everything I need for my crafting is here.
I just love this place, I have most all my life! Its a clean store with very nice employees, so many crafts and supplies for just about any craft you want to do, I make afghans🤗
It was nice but didnt have what I want this about the third time Ive been in there and they didnt have what I needed but other than that its a pretty good store
The staff was very friendly and loved their Pride selection!
Good service, knowledgeable employees, cared everything I needed
If I could give zero stars for the way I was treated here, I would.
Clean store with plenty of stock of items in all craft areas. They have added a by the yard fabric section in the back right of the store.
Everything is very organized I love the color palettes used, anyone who loves to create can appreciate
There is a punch of art supplies and I like art so it is so cool and awesome.
They treated me well, I asked about things, they helped me very quickly the service
Pros: easy to find. Swift curbside service and merchandise availability is exceptional.Cons: curbside delivery signs should be more visible.
Its has good regular crafts . low prices and sales are the time. trust me. i have 3 kids. i tried to save on crafts by buying from the dollar store but its not worth it. go to micheals, buy the good stuff and make your self or kid happy. they are practicing covid safety protocols
Diamond dots selection was small and higher prices than its green labeled competitor, but other than that its good
Love this place for craft ideas and decorations for the house and events.Please know that youre not kidding anyone when its early September and all fall decor is 40% off.At that point, youre just marking items up so you can discount them.Ill still buy your stuff even if I dont respect you. LOL
Not busy and clean. Some people here think Trump is a good guy???
Good shopping trip.They had what I went for.
Always clean & helpful staff.
Lots of things to choose from but prices are high.
One of my favorite places!
I went to purchase some items that were on a discount table. The sign clearly said $1 or less. So I scanned the product the regular price appeared which was $9.97. Cashier said I can let you get for $5.97. I request to see a mgr. 20 mins later no manager, so I left. I was very upset at the cashier.
Fine. Bought what I needed.
Great deals, make sure to check the website for coupons, and sign up in their email list.
Nice atmosphere, friendly service and polite cashiers!
Great! Got what I needed and no long lines! Cashier was excellent!
Best Michaels around. Friendly and helpful.
Made a stop of crafts for me kids. Selection is always great!
I love Michaels. If you enjoy crafting, cooking, designing, home decorating then choose Michaels they carry it all and a good price and great quality.
They had one I was shopping for. The cashier was friendly and helpful. The shopping trend now is no one is working the floor to assist or answer questions. I wanted to know the price of acrylic paint. I asked an associate to scan it for me. He wasnt that friendly. I think he was a manager..but anyway I got what I wanted.
I love this store. Has all my craft needs
Huge bead selection. Was looking for a pink cancer ribbon pendant though. Still.....its better than JoAnns
Nice place
Great store. Large selection of products. Xmas stuff is 50% off currently...
I found just what I was looking for. The staff here is very helpful too
Today I had the best customer experience I have ever had at a Michaels store. Sid helped my girlfriend and I find the supplies we needed, helped us check out and even call another store to get information for us. I will be going to the Dearborn Michaels from now on.
A fun place to make any creation come to life. Go inside look around, guarantee theyll suprise you with all the products they have!
Super clean store.
Looking for something but didnt get help so I left
Horrible experience never go there!!
I was looking for lanyards and they were out saying they were restocking. Michaels is a teacher hot spot and most shelves were empty.They still have quite a bit of Halloween decorations at 40% off.
Poor customer service. I dont know how people put they have good helpful cashier. I went to pick up an online order, went to curbside and called. The person who answered the phone asked me to come inside for get helped. Then I went inside and pressed the help button, waited. nobody showed up for more than 15 mins, cashiers saw me standing there for help. Once they did checkout other customers they moved away. After 20 mins standing at help tower, I went to cashier and asked whether that help button works. She replied it should while carrying her minor work. Didnt bother to ask do I need help. And then I told her I came to online pickup. And took another good 5 minutes to find it, and with other cashiers help. They didnt bother to say sorry for the long wait. And this is not the first time. This is the 3rd time. Last time they not only didnt appear to help. I couldnt wait and waste my time so I left and came another day and called to pick my order up. I would not recommend, specially if your skin color is not white. I wish not to come this place ever. !!!
The store was very tidy, everything in its place and the cashier who checked me out was super pleasant.
They had exactly what I was looking for. Fast check out
Loved it. Expensive but will go back.
Clean storeExcellent selectionsHelpful staff
Customer service was great
Great shopping experience - found what I was seeking, saved 20% and friendly cashier.
This Michaela has alot of merchandise..Lots of Christmas ....Very clean and organized...Did not stand in line long.
Great selection. Good prices. Great staff
Im very new to this whole crafts thing so I was a little overwhelmed with craft ideas. Youll be seeing me again very soon
Not so much stock
Clean, helpful & respectful employees and had what I needed
I love this location. Kinda busy, heavily trafficked but always neat and stocked and the employees are always ready to help.
Love Michaels! Always have!
I love shopping at this place because everything thats I need to work on a project is right there. And there is no need for me to look at other stores.
Its October and they had MAYBE 20 items for Halloween and a whole 4 isles dedicated to Christmas already. How is it that smaller stores carry more options? If youre looking buy seasonal decor, other than Christmas, I suggest NOT going to this location.
I was on hold for FIFTY minutes waiting to get help to see if they had an item in stock. I called off a different number and said hey making sure you didn’t forget about me and was told oh we just closed you’ll have to call back tomorrow. Upon which she hung up the phone immediately then picked up the line on which I was on hold for fifty minutes and hung up. Absolutely HORRIBLE service!! Clearly poorly managed with workers that don’t care.