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Car Tunes Stereo Center
6395 Allen Rd, Allen Park, MI 48101, United States
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Car Tunes Stereo Center
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Da
Review №1

Tom is great. Very thorough. Knows his product, knows how to get a sense of what the customer wants a d needs even when the customer doesn’t know. He’s extremely professional and holds his standards high on quality, customer service and everything. The the owner cares, installer cares. If you want top notch service and guarantee, look no further.

El
Review №2

Everyone was friendly.They took their time to explain and made sure you understood. No questions were too many. Waiting for my truck. I was very impressed by everyones demeanor. Wouldnt hesitate to go back or highly recommend them. You would be happy and not regret it. Id give them more stars if I could.

Ry
Review №3

Picked up some nice 6x9 speakers loacaly cheaper than Spamazon

Ju
Review №4

Was helped by Brian and he was awesome..had an answer to every question i had and went above and beyond to make sure I was happy...they have my business and I highly recommend them

Te
Review №5

Great experience. Their staffs know their job and were knowledgeable.

Iv
Review №6

Listen, if you are looking for car window tinting you found it! Brian and Thomas are amazing! They listened, provided insight and guidance and were so nice! I will be going to then for all my vehicle accessory needs from now on.

Ra
Review №7

Great service with nice people that will help with any of your needs 👍

Al
Review №8

I’ve brought in all my vehicles in here for the past 5 years and I’ve never had a single issue with anything, only place I recommend for anything done to your vehicle, they’re very professional and do a great work & give LIFETIME WARRANTY !!! I will always keep sending people there way, never go to SoundStation on i94 and Livernois in Detroit, biggest scammers

ve
Review №9

Love these guys! they installed my car radio a couple years ago and yesterday, tgey installed my truxedo tonneau cover. wouldnt even consider going somewhere else.

Ca
Review №10

Brian was very helpful and extremely professional. Car tunes stands behind their lifetime warranty

Th
Review №11

Had an alarm system installed in a vehicle I just purchased.Tom and his team exceeded my expectations once again.I have been a Car Tunes customer for 35 years at least, I wont go anywhere else.After the install Tom went over the operation very well and said if I ever have questions,just stop by.Dont screw yourself or your car or truck and go anywhere else.The electronic systems in modern vehicles are very complex and easily destroyed by rookie installers.

jo
Review №12

Great service and knowledge. Theyve installed several sound systems and alarms in my Begich over the last several years. Great work. No disappointments.

Bo
Review №13

If you want knowledgeable people then this is your place.

Mi
Review №14

Very fast and good at what they do. The guy behind the counter could use a lesson in customer relations but I can over look that since the work is good and the wiring is clean behind the radio. And all functions including back up camera work great.

Da
Review №15

Wouldnt install my speakers however offered good advice

wa
Review №16

Did a nice neat job

Ah
Review №17

I intended to give them a 5 star after the 2 first encounters with the front office team, they were great, professional and friendly. They answered all my questions and provided me with different options.But unfortunately when I went to pick up my car, the car was ready but that was OK because I took it in late anyway. I didnt see the car out front and I was eager to see it. I went to to the shop area and asked one of the employees if can see the car, he took me to see it but he was rude and he made sure that I knew it. He could have told sorry it is against shop policy or that I had to ask the front office and I would have understood.Anyway I was glad he was not the one working on my car and at that time I decided to give it 3 stars but when I went back to the front office to pay and pick up my keys agin I noticed how friendly they were, I thought it wont be fair to these gentlemen and just took 1 star for that one bad apple.Oh yeah, the work they did on my car was great too. I would go back for more of their services and will recommend it to family and friends.I just wish the management see this and have a word the guy at the shop to improve his communication skills with customers.Thank you for looking.

Br
Review №18

Picked up a radio from there today, the salesman Brian helped me decipher through some wiring, took a phone call when I was installing it to help me out, and wanted me to call back when I finished to let him know how it went and how it worked. His advice worked perfectly, he was incredibly helpful, and an overall cool dude. If his coworkers are half as cool and smart as he is, this should be everyone’s go to radio spot downriver. Absolutely fantastic customer service and a nice clean shop, 10/10.

Ri
Review №19

So far so good, ive had a touchscreen radio put it. Looks and sounds fantastic, looks like its actually meant to be in the car. Great job, thank you!

Dr
Review №20

Scored on a deal with coupon 💯

Bi
Review №21

Had an after factory rear view camera installed on my pickup. Did an excellent job. Made it look as if it were factory. And it works great. No more problems hooking up the trailer. Thank you Car Tunes.

Do
Review №22

Best place to go down river

Kr
Review №23

First time being there and they were fast. Tim was nice and was very helpful. I will go there again.

Ba
Review №24

Very helpful!

Br
Review №25

I had a remote start put on my van this morning. They rolled my windows down so not to lock the keys in. Now I cant get my passenger window up. They didnt make sure it was all the way up.

Wi
Review №26

Slow .... very slow. If you got time give them your dime because I’m agitated. Work preformed was fine which is why I gave two stars. 35 mins just to cash out is beyond ridiculous!

Ho
Review №27

Great staff very knowledgeable and helpful.

fr
Review №28

Ask about the Covid restrictions. This may help you in getting the best attention for your purchase.

ca
Review №29

Big thanks to Car Tunes Stereo Center in Allen Park great job on the installation. Special thanks to Tom the store manager who is very professional. Big thanks to Brian for his knowledge and his professionalism. Thanks to Ray the installer who did a very neat and classy JOB.The whole Staff was outstanding customer service is very important keep up the good work GUYS.

Je
Review №30

Had trouble finding speakers to fit the narrow doors of my 1991 Mustang GT & these guys helped out big time! I also took advantage of the BOGO so I ended up with some high quality speakers for the price of one! Thanks a lot Car Tunes!

Yo
Review №31

Being a former employee of Car Tunes, (many moons ago) I have a bit of a loyalty to the company, so I never shop anywhere else. Admittedly I havent needed much for may cars lately, but when a recent need arose, I was pleased to see that the level of service at the Berkley store has remained above bar. That reinforces my commitment to always point friends and family there when asked.

DB
Review №32

My family has been using Car Tunes for many years and we have had nothing but excellent service every time. I have recommended this company to many of my clients who needed products. The owner of Car Tunes is passionate about the business and making certain the experience his customers get is second to none!

Jo
Review №33

Very good experience with Car Tunes. They sell the best in the industry. Thats why they are more money than everyone else. If you want cheap your going to get cheap. They installed my stereo in my Ram 1500 Sport. Very happy with the way it sounds. Employees are nice and very knowledgeable. I had a crossover go bad on me which was 2 months past warranty and they gave me the warranty replacement anyway. I will always go to Car Tunes for my electronics in my truck. Totally recommended.

Jo
Review №34

The best service out there wwwooowww 🙌🙌🙌

ma
Review №35

Wouldnt return the amp i bought that has a small scratch on the side no damage to the rest of amp really disappointing

He
Review №36

Very Knowledgeable Im in love with Jim😍💜

Un
Review №37

Car Tunes @ Southfield & Allen is the best place to go to have Sounds & Alarms installed! Tom runs the place, and he is AWESOME! (The other guys are great, too!) ...Another Satisfied Customer! (Bob D.)

Ri
Review №38

Pontiac store Manager is very knowledgeable and did a great job installing a Pioneer 8200NEX in my Winnebago ERA Coach. He went an extra mile to make sure I was satisfied. I highly recommend him and this store.

Ja
Review №39

Brian was great. He helped me pick out a great system for my car. When I got home I realized the wiring was a bit over my head. He mounted the speakers in the box and wired it to make it plug and play. Very satisfied with the service and selection. Highly recommend.

Sc
Review №40

Top hat service by Brian Harrison! Thank you so much.

ev
Review №41

Just got a basic subwoofer upgrade for a 2018 Ford Ecosport. These guys knocked it out the park! Awesome customer service and on time

Mi
Review №42

I have had the guys at Car Tunes install several upgrades over the years. Always honest, quality installs at fair and reasonable cost. Thank you for your always amazing customer service.

th
Review №43

Got a remote starter installed and it is great. I made an appointment came in and dropped my car off. Very easy process. Once I got the car back they showed me how to start it with the remote but there is a lot more it can do in the manual. You get the box it came in to take with you which is great. I also got my windows tinted at the same time. When you first get the car and see them you may see some water spots or bubbles in them which will go away after a week or two. The tint job was good but they did leave a little piece of the backing film on the glass and is now stuck under the tint. Its in the corner of the driver side door window at the bottom so its not in sight. Its not a big deal. But if it was in my area of sight or a bigger piece i would be annoyed. They do have a warranty on it so it it does happen they will fix it for you. Also to note I thought the remote starter was messing up for a week because the car wouldnt start with the remote or unlock the doors. Turns out it was just the remote battery and it was back to normal with a new battery I put in. The remote I have uses two of the flat batteries they are the thinner ones and it came in a pack as a pair. Check your remote before you buy the batteries those little batteries are expensive. Also dont tighten your key fob screw too tight it could crack the plastic just fyi. I have the Excalibur model AL1775-3DB remotes one 2-way remote and one 1-way remote with 3000ft range. They work great. It was pricey though for the tint and starter. Im happy with the service and customer service they were very helpful and friendly good service.

Ma
Review №44

Used to work here, talk to Tom store MGR, very knowledgeable and great guy to know !

Am
Review №45

Brian is so knowledgeable and doesnt try to sell you equipment you do not need.Overall a great place to get car audio 😁

YU
Review №46

Ready to work I just didnt come back

Ru
Review №47

Had a remote start put on my vehicle. Alex was a great salesperson and did an excellent job explaining its use. Great installation at a great price !! Great job guys !!

pa
Review №48

Quoted one price over thw phone after giving great detail.... In store the price was doubled before any technician even SAW my car... I had good service in the past with this store. I guess things change

Ja
Review №49

Great product selection and service

Pa
Review №50

I highly recommend this Car Tunes location. Brian is very personable, professional and knowledgeable. “Bo” installed my dash cam while I waited. I am very pleased and will definitely be a “return” customer.

De
Review №51

Great place. Have taken two previous vehicles to this location for different services. These guys are great! Good service, good prices. Will continue to give them my bysiness

Ka
Review №52

Great service and friendly staff. He asked about my vehicle and went right to the one that they had on sale at half off. After installation, he helped me sync my phone and make a call using the Bluetooth hands free option. He then went over the system to show me what it has and how it works. I would definitely recommend Car Tunes.

XM
Review №53

Nice people

k
Review №54

Very good place for all your car electronicsExcellent customer service .Brian very professional and knowledgable,I am very happy with their products and services.I highly recommend this place.

Do
Review №55

Excellent service

Wi
Review №56

This place has been around a long time. While all the others have gone by the wayside, their location, products, pricing and customer services makes this a great business for your automotive sound systems. Don’t forget the remote car starters for your winter convenience.

Bi
Review №57

They have been upgrading my sound system since 1985 always so professional and attention to detail a very high class ran business the care about the customers I would never go anywhere else for stereo or remote starter

Fr
Review №58

Great service, very helpful and knowledgeable staff, high quality selection. Would recommend to any and everyone.

Ka
Review №59

Appreciate the touch screen installed in my mustang

Pa
Review №60

They are very expensive with their radios of course they make advertisement until you go in the store and find out you have to pay for hardware along with the radio not

Da
Review №61

Many years ago I had an fm transmitter installed in my van. It worked perfectly until this year when the awful Detroit roads shook something loose in the wiring, causing my radio to short out. Even though the initial installation was close to 10 years ago, Car Tunes fixed the problem free of charge. Amazing customer service. Thanks Car Tunes!

Ga
Review №62

Very Knowledgeable and work was performed professionally as if factory direct. Well satisfied

Ms
Review №63

Wonderful service. Everything they started and more was done. Great timing accepted me as a walk in and they was busy. They made it happen.

Ju
Review №64

Got a remote start installed. It works until I get in my car and it shuts off. The installation was very quick though. I had no appointment. Just dropped it off and it was done 2 hours later.

Je
Review №65

I had a new stereo and backup camera installed yesterday. The front desk staff salesman were great. I would recommend anyone to do business here, and will definitely use the Allen Park Car Tunes for future installs.

Al
Review №66

Well, Ive actually never had an experience at Car Tunes. But I can say this: I was at OReillys Auto Parts in Lincoln Park and their employee could not help me with the installation of my car antenna. But one gentleman by the name of Br(y)(i)an guided me through it and told me exactly what to do on how to repair it. He even attempted to put it on for me, since I did have the antenna with me. He later said that he worked at Car Tunes in Allen Park. While I did not experience any product or service from Car Tunes directly, this guy sure gave Car Tunes a good name in my books; offering to help a total stranger, even when being off the clock so to speak, in a totally different area. If all of Car Tunes employees are of this characteristic and consideration, such as this guy, then you are in good hands by taking your car to Car Tunes.

Al
Review №67

They were very honest with me! I went in to get a remote start which is usually 250$ but they said my car already had some parts they would usually have to put in so they knocked off some money for me instead of charging me the full price!! Awesome place!!

Sc
Review №68

Gotta be doing a lot of things right. Purchased my first of three car stereos back in 1979 and theyre still there. Very helpful!

WA
Review №69

I miss the 20$ off this week 😂 However I give you guys 5 stars

Do
Review №70

My girl friend went in there to get a remote starter and just felt harassed and pressured. The sales guy wouldnt even tell her about the cheaper models, it wasnt until she saw a sign that it was brought up. He insisted that she had to put down a $20 deposit to make an appointment. When she opened up her wallet, that had our bill money in it, he looked and said to her with all that youre only giving me $20 .. how rude???On the day we got it installed they told us 2-3 hours. 2 hours later we got a call that her car needed an extra part for an extra $70. Now either a) they did a bait and switch on us or b) these guys just dont know much about cars. Either way it is cause to not go there with your car. After waiting 4.5 hours we went there and the car was ready, we didnt get a call, we just got sick of waiting.All in all the starter works, but rude and pressuring people, false promises, extra charges, and also a 4.5 hour install with no courtesy call. Go at your own risk, we never will again.

Sc
Review №71

Awesome service

My
Review №72

Always extremely helpful. Brian and Tom are they best they always go above and beyond. And John can pretty much fix anything which is rare in todays day and age.

De
Review №73

Came in spoke with the manager about tonneau covers. Got his card and told him I would check out some other prices. After an hour of shopping around. I called back up there to set the appointment and place a deposit down. Another employee took my number down and said the manager would call me back. Its been 3 weeks and still no call back..... The car tunes on telegraph road was able to help me.

Ch
Review №74

All the guys there were great to talk to and professional... My first experience there and you can bet I will be going back !!!!

Em
Review №75

A radio was purchased for me for a Christmas gift, and the process to have it installed has been unpleasant. Scheduling with their availability was nearly impossible and took more than 2 months to find a time slot!!! I was encouraged to drop the car off so they could squeeze it in between appointments, I did this 4 times, and they did not get to my car. Once I had an appointment time, the instillation took almost 2 times as long as the time frame given. They did not tell me what was taking so long, until I asked. And at check out they tried to make me pay an additional $85!! I told them it was paid in full as a gift, and sales man explained that it was not. It was not resolved until I said I would get the person who paid on the phone. The salesman called another employee for 10 minutes while I waited, then dropped the additional fee. Now, my sound is cutting in and out and I will have to schedule yet another appointment and bring it back. When I called to inquire about the sound cutting out, I asked why the sound was not check beforehand. The person I spoke t indicated they Dont do that. I am very unhappy with my entire experience!

Ra
Review №76

Had a remote starter installed...fast and friendly service. Took the time to explain the starter and made sure I knew how to use it before I left.

Be
Review №77

I went in looking for a good value for an old car. They have exactly what I want for a price cheaper than Ive seen online. Pleasure to deal with sales.

ch
Review №78

These guys are the best around. Great prices and even better service. Tom and Brian really know how to take care of thier customers. I would highly recommend these guys if looking to ugrade your stereo, alarm or get your windows tinted .

De
Review №79

Always willing to go the extra mile to make sure you are satisfied

An
Review №80

Great place and people. Thanks Tom

Lu
Review №81

Over priced but overall friendly

Mi
Review №82

Very happy with the remote start I got installed here.

Th
Review №83

Brian is a great person to work with and he always goes out of his to make sure you’re being taken care of the right way!

Ma
Review №84

Quality products.....Professional installation. Have always had good experiences with Car Tunes over the years...

Do
Review №85

I purchased a Groupon to have a remote started installed. I couldnt be happier with the product and the service I received at Car Tunes. They were very friendly and helpful and I would recommend them.

Al
Review №86

I love Car Tunes, I have been a customer for years, they even fixed someone elses work and didnt charge me up the wazoo to fix it!

Br
Review №87

Had a radio and remote start installed. So far so good after a few months.Update:Had the remote start for about 5 months now and went to get something out of the vehicle early Sunday evening to find that even though the vehicle was fine Friday evening when I parked it, now the remote wont unlock the doors, alarm goes off and cant be shut off w/o undoing the battery or listening to it go off for 5 minutes and it starys but shuts off after a few seconds. So, because my employer expects written notice when acquiring time off I now face getting written up for time off without notice, a days pay loss and the expense of paying for a tow truck. I wouldnt recommend purchasing these items and regret I did. Anyone want to bet Im not going to be a happy customer when this is done? Its a real disappointment when you want to take the boat out and dont know if your gonna be able to depend on your very expensive remote start failing you at the worst time.UpdateTo my surprise they actually went beyond expectations to solve the problem. May be a problem with the ignition so waiting to see what the mechanic says.

Br
Review №88

Always very helpful. They can get busy, so you may have to wait, but they know their stuff and will get to you so you may have what you want for your car in the best manner possible.

Pe
Review №89

Excellent service. Very informative employees. Quick response time.

J
Review №90

Great place! I had a problem and they promptly fixed it with no hassle.

Ch
Review №91

Arthur Penhallow (for Poobah Be Thy Name ).. back when 101 fm was real rock.. said that Car Tunes was the best place around for car audio... He was correct.

Jo
Review №92

Big rip off !!I told them to install an auxillary cord into my GM sedan radio so I can play music from my phone - they said no problem.Then when I go to pick up the car I find out they installed an FM Transmitter and charged we $130 for it !I could of went to walmart and did the same thing for $15. RetardsAlso I got their top of the line alarm and key FOBThe $1100 system stopped working after 3 months.Had to return my vehicle and have them fix it.Come to Car Tunes for low quality and high prices - along with salty employees !

ky
Review №93

Brian is an awesome guy to work with! Hooked me up can’t wait to shop there again

G
Review №94

To expensive should not cost no 500$ to install

Ro
Review №95

Fast knowledgeable staff. Great job.

Cr
Review №96

I was self installing my new radio and i had gotten stuck cause i couldnt get my radio to turn on so i took it to car tunes and tom was so helpful he helped me figure it out which the wiring was lil off as well as a blown fuse now it work perfect thanks tom

Je
Review №97

Loved that they have a Lifetime warranty

Li
Review №98

The only place i go to get my windows tinted. The customer service is always professional and they do a fantastic job

Sy
Review №99

No other place you can go and get great service

Ma
Review №100

Ive had this location tint the windows on 2 of my cars and install alarms on 3 others. Great staff who are always willing to go the extra mile to make sure you know what youre buying.

Information
27 Photos
100 Comments
4.4 Rating
  • Address:6395 Allen Rd, Allen Park, MI 48101, United States
  • Site:http://cartunesstereo.com/
  • Phone:+1 313-381-1053
Categories
  • Car battery store
  • Car alarm supplier
  • Car stereo store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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