Personable, reliable, and efficient. Can’t recommend enough. Was kind enough to work with my schedule when I picked up my pistol. Come see him!
Super fast, ordered my lower Sunday night picked it up Monday afternoon. Frank was happy to answer any questions I had about the lower and was an excellent guy to work with. Highly recommended for any of your AR-15 builds! I WILL be back
TSA has 5 star customer service...Ive worked with them on multiple occasions and always felt like a valued customer. Theyve also assisted me with technical questions and recommendations on several occasions...if you are looking for first class customer service you have found the right dealer.
First time gun purchaser and Frank went above and beyond to make sure I got what I needed. He took the time to fully go through the weapon so I knew everything inside and out. His passion for firearms and people are extremely clear. He loves what he does and loves helping others.
Frank went far and beyond I could have expected! I placed an order for a Trijicon RMR type 2 on a Friday night. Frank contacted me directly and said he will do the delivery himself the next day for me to have it over the weekend. This is what I call exceptional customer service. Texas Star Arsenal has a new and loyal customer. 10/10
Frank educated me on the different type of firearms. He made sure that you received the best quality of firearm. I definitely recommend everybody to check him out. Great service!!!!
EXCELLENT SERVICE! Frank is very professional and offers great prices. He goes above and beyond for his customers! Thank you!
Short answer, great customer service, great prices, very professional. But let me tell you why. I researched my latest handgun for several weeks. I did the usual and visited my favorite range to shoot my top five contenders. When it came time to make the leap, this is where I struggled. I visited the box stores and found myself waiting for what seemed like an endless amount of time to speak to a person only to find out the model was not available. So, I went online and landed at Texas Star Arsenal. It turned out they were in my area of town. But it was better than that. I called the owner, Francisco, with some questions and he went out of his way to help me. I knew for certain I landed at the right spot. I purchased the handgun on Saturday and picked it up the following Tuesday. The whole process went smooth and I could not be happier. So, you are not necessarily relegated to just the big box stores. Be sure to visit Texas Star Arsenal before your next purchase.
Super great experience! Prompt and communicative. Some of the best customer service that I have ever experienced.
The level of customer communication and service that I received from Texas Star is superior compared to vast majority of other vendors. The only other vendor that Ive experienced that level of customer support is NightForce. I consider myself a stickler regarding quick communication response times and highly recommend Texas Star Arsenal to anyone!
Super nice guy!Quick service and cheap prices!He even met me on a Saturday or Sunday (I dont recall) to do the paperwork for my AR-10 I had waited for from DPMS for 2-3 months.thanks again!
Texas Star Arsenal is always the right place to go for all your gun needs. Friendly, helpful, and stand behind their products. I will be using them again and I recommend you give the a shot!
Quick and easy transfer transaction.
Frank knows his stuff! By far the best customer service out there and damn good prices as well!
Great experience. I couldnt beat the price online or in stores even for used items. The items shipped immediately and arrived early. I recommend this site to my friends looking for additions to their collections.
I had occasion to use Texas Star Arsenal and I found the service to be excellent. The manager went out of his way accommodate my schedule and to answer all of my questions. The manager was also kind enough to give me a couple of free lessons on the item I purchased.
Great to do business with. Fast turnaround and very responsive. Ive made multiple purchases from Francisco and have not had any issues. Will continue to take my FFL business here.
I love the immeasurable customer service and the One on One experience that I receive at Texas Star Arsenal! Fantastic prices on fantastic guns and ammunition etc. I purchased a Glock that was $50 cheaper compared to Bass Pro, brand new with 3 magazines. Try to beat that! He also doesnt charge for advice which he is full of useful knowledge and recommendations.Mr. Frank does not do this to get rich but simply because he enjoys meeting people and talking to them, he is my go to Gun Guy I recommend him to anyone and everyone.
Convenient, professional, and great prices! My new favorite place.
Great selection professional service good pricing.I will use them again
Frank with Texas Star Arsenal provided me with valuable information and handled my order flawlessly. Ill certainly use him for my next order.Thank you Frank.
Awesome customer service, Francisco is very personable and truly cares about your satisfaction with your purchase!
Frank was a pleasure to work with!
I have been one of Texas Stars customers for some time and all my experiences have been very positive. Frank is really knowledgeable and its easy to do business with Texas Star. I highly recommend Texas Star for all your shooting needs.
Use Texas Star Arsenal as an FFL and purchased a hand gun from their website. The entire process was quick and easy plus they have great pricing!
Nice guy. In and out in a few minutes.
Easy to interface, responsive, good prices, local to North Dallas. Will do business again.
One of, if not, the best in the business. I have purchased many firearms from various vendors throughout the years and Francisco is fantastic.
BEWARE! I bought a Kahr PM9 fromTexas Star Arsenal when I received it the gun it didn’t have night sights as advertised when I contacted them they wanted me to pay more to get a gun with night sight. I returned the gun and bought one from a different dealer with night sights for the same money I was supposed to get the original one with night sight Texas Star Arsenal for. Texas Star Arsenal also didn’t know how to handle the return according to ATF laws and was a pain in my FFLs butt when handling the return.
Francisco is awesome and patient. Highly recommended.
What sets them apart is their willingness to find you the item that meets your needs even if they dont sell it or someone has it for a better price. I now buy all my firearms and equipment from Texas Star Arsenal.