Very friendly staff here. The service was very positive and everyone had knowledge to provide for each of my needs. This was my first visit here and I felt right at home. I was able to walk the entire store and get consistent positive service from every empmi came across. Thanks for the great experience Maxim. I will be sure to visit again soon.

Wow, these guys are awesome! After running all around parts of Louisiana and East Texas this was my final stop. From here out it will definitely be my first. Buzz in sales was honest and upfront, there was never any hidden fees or any tricks. Before I ever even test road the bike I knew exactly how much it was going to cost, awesome salesperson. Barry in service was so helpful. I was making the switch from street to dirt and had so many questions, he gave great advice and lots of wonderful tips that are going to help me going forward. Every person that I came in contact with in this dealership was top-notch. A team that takes care of each other and cares about their customers. The store was very busy on the weekend and I never felt unattended to. Great job guys, Maxim is the place to go.

Top notch sales team. Go see Buzz, he will hook you up. Just bought my new ride today and I love it. Really nice shop with lots of gear. Couldn’t be happier.

The Service Dept. was superb! I had a problem with an oil plug I couldnt get loose and they fixed it and changed the oil in excellent time.Great attitudes and friendly. They empathized and communicated through the relatively short ordeal.I will be back for further service! Thank you, Guys!

Buzz is a good guy. I will probably get my Grom from him. They have cool bikes.

Always polite and very helpful From Service to Parts and Accessories to Clothing Wear.GO AND Experience your Self.

Service technicians are either negligent, malicious or both. Took my Shadow for a simple oil change. Had about 2700 miles on it. No issues with the bike at all. After the oil change I noticed a small drop of oil on the ground about every two days. Took it it back to have them look it over. They said to clean the bike and monitor it. Could just be a little spillage. After another week it was still dripping. Took it back to have them look in to it. This time they said it must be an O ring issue. They had the bike for 6 hrs. Said they replaced and because I was patient they wouldnt charge. Sounds a little fishy. Now the bike is leaking oil like a sieve. Puddling on a daily basis. Cant ride it back in because it may damage the engine. Will probably have get it towed. How does a simple oil change turn in to a major oil leak? Im sure their technicians will find the problem and make it worse.

From the moment I dropped my bike off to be serviced to the moment I came to pick it up, I received a top-notch experience. Both Billy and Johnny were exceptional in making sure that my needs were met. Very happy and impressed with the turn around time. I look forward to doing more business with Maxim whether it’s for service on my current bike or with sales in purchasing a new one. 5 stars!

We purchased a CForce 500 ATV on 5/15/21. The sales side of the experience was good but they were quite busy so it took a couple of hours to complete the transaction. I gave four stars for that. Im disappointed with the servicing of the vehicle. First, the rear A-arms had not be greased, the zerks looked like a grease gun never touched them; I put four pumps of grease in each zerk (a small amount of water came out of one bushing). I shouldnt have been able to put one pump in. The second issue was the rear gear case was low on oil; I put about 2 ounces in to top it off. Engine oil level was good. I havent checked the front case as I didnt have the tool with me to pull the plug. Ive attached pictures of the zerks (after I greased them) so youll know where to find them. As you can see in the rear case fill plug photo the oil level is low, oil should be visible at the bottom of the hole. I paid ~$300 to have the vehicle serviced and didnt get my moneys worth. Two stars for servicing.

Great experience, for my first bike! Cody had answers for all my questions. Brooke was very professional, and continued to smile during the finance process.(even though it was her Monday) Colby delivered my bike in the rain and kept me in the loop. Wow, what a stand up staff, I highly recommend Maxim Honda Yamaha!

Well I don’t normally make posts like this but I have reached my limit with these people. If you are looking to purchase Honda or Yamaha products DO NOT go to Maxim Honda Yamaha in Allen. Their service department is the most incompetent I have ever dealt with in my life. To make a long story short, I had two talons in for service because low gear was grinding (one had already had the sub trans rebuilt by them once). Essentially they told me nothing was wrong and refused to help in any way. I had to go buy and service manual and figuring out what was going on myself, while one was still under warranty and one had less than 100 miles on a rebuilt sub trans. Come to find out all they needed was a clutch calibration and a shift cable adjustment. They basically refused to even do that, and I’m pretty convinced they didn’t even know about those procedures in the first place. Long story short don’t do business with this dealer if you want good service.

Superb people! Knew their products, listened to what I wanted and got it all worked out flawlessly. Buzz, Brooke and dont recall the other gentleman in service who went above and beyond in the efforts to get me exactly the vehicle and accessories.

These guys are great. We picked up a 2009 YFZ6. The bike was in excellent shape, great find. Buzz is awesome. And buying from them you know you get a safe and inspected bike.

UPDATE 8/10/2021 1000 miles+ CarPlay problem resolved. No reply when asked for help from Honda. “Honda takes care of their Gold Wing owners.” To-date, Not my experience. The answer came from other Gold Wing riders on forums and YouTube. The Wing is a great ride. No follow-up from Honda or service. UPDATE 7/19/2021 Still waiting an answer. However, Gold Wing 1800 forum has been very helpful. UPDATE 7/9/2021 500 miles. Now working with service department on issue. Learning Honda is very slow with answers and, my past dealer would be kind enough to text even when no info, Honda is silent. When I walked in to Maxim Honda, I was looking for a GW1800. Coming from a Triumph Rocket III, I knew I didn’t want top bags just comfort and power (my wife is a dream, she wanted it fast enough to get out of the way …)! The salesman simply said, “You want a test ride?” So after that, SOLD was put on the bike. Both salesman were no pressure and chilled. Being not so young and much experience with finance officers, I hate this part! However, if you go to Maxim you meet Brook. She was great, put up with my “no hurry” attitude and we closed the deal. Thanks all at Maxim!

This review was most definitely unsolicited by the dealer. What can I say about these guys? It was certainly a 5-star transaction. Zero pressure and they bent over backwards to make it a smooth Honda purchase. Everyone that I worked with was knowledgeable, friendly, and helpful. Salesguy Cody was excellent and Id buy from him again in a minute. Avoid the other DFW-area dealers and just head to Maxim.

This place is nothing short of Guy Eye Candy! The store is beautifully designed and contains everything you need to start riding or up your game. Its been hard for ATV and Motorcycle dealers to get new stock in due to COVID-19 but MHY is relatively well stocked. Saturdays are busy and youll have to wait as no amount of staff is sufficient for high volume days. Staff is helpful and knowledgeable.Masks are mandatory.

Purchase went smoothly. Maxim exceeded expectations.

We drove from Austin to get our Honda 50 because they were so friendly and didn’t charge you fake fees

Buzz placed me on a waiting list for a 2021 superjet. When the ski was available he notified me. The purchase was easy Brooke did all the paperwork quickly. Very good experience

Was told to helmet shop here by a buddy in my motorcycle group. Man I was not disappointed! Josh is the man and went above and beyond to make sure my purchase was great. I will shop here first for motorcycle gear before going anywhere else! Theyve earned a lifelong customer. Thanks Josh!

I highly recommend this dealership, Jason was a very helpful sales person. They had everything I needed and helped me rig the rack and load the bike behind my motorhome. Tricky entrance to location off Hwy 75 though.

Very disappointed. Ive got a 1999 Yamaha Vstar that I have been taking to Maxim for years. Took it in the Spring of this year for some repair work. Did not have a chance to ride much this summer, and noticed that it wasnt starting easily. Eventually, it just would not turn over. I decided to get it running again so I could sell it and buy a new bike. I took an afternoon off, borrowed a vehicle, rented a trailer, and took it in to find out what the problem was. Only then was I told that a week previously, the boss had decided that they no longer will work on bikes over 15 years old.I cant say that I blame them, but a little heads-up would have been nice. An email or a call, or even a sign on the door with a future warning would have helped. Ive been going to them for years, and the only thing they would do for me was give me the name of another repair shop in West Frisco.Now I have a bike that wont start and fewer options for a replacement. Thanks Maxim....for nothing.

I found a motorcycle that I had been searching for for well over a year with most of the accessories I was wanting. Contacted Buzz and Steve to work the deal all by phone. Drove 3.5hrs one way to see the bike and complete the deal. Spoke with a service tech who had alot of knowledge on the bike. And was assisted with the loading and securing of the bike for the long drive home.Overall it was a good experience and would recommend Maxim

Supper friendly and supportive. FIrst time bike owner and they explained everything I should know in terms of maintenance and upkeep on the bike

Cody at Maxim was really good to work with. Everything was taken care of over the phone.Brooke was excellent in getting my paperwork sent to me. If I am ever in Texas I am definitely going to stop by

James was our sales guy and he did a great job educating us about the UTV and ATV, got us a deal we were happy with, and gave us great customer service. Brook, the finance person, also did a great job explaining all the options and terms. All around a really great experience, and we couldn’t be happier with our purchase!

My parts were ordered and I received them quickly. The parts department, especially Barry did a great job getting me back on the road. Thank you for your efficiency. I have purchased two bikes from these guys and will be back when Im ready for my next.

I went in there and found Buzz the salesman twiddling his thumbs. I slammed a stack of cash down on the table and said “give me that one over there and step on it!” Buzz said “what are doing Jake? Did you see that in a movie? Is that Monopoly money?” They had me dead to rights, I had no idea what I was doing. I JUST WANTED TO BE A BIG MAN 😫 Sooooo I bought a bike like a normal person and have been enjoying it immensely. Thanks for not marking it up like so many others are doing right now!

They had bikes but the staff was pretty useless. Was in there close to an hour on a slow day, not one sales rep approached.

Showed up at 9am left 3 hours later with a Grom. I am pleased with how smooth the visit to Maxim Honda Yamaha was.

This place was great! Everyone was very knowledgeable and helpful. I bought a brand new Yamaha and I am very satisfied. Will be back for my next purchase. Be sure to ask for Buzz, he will make your experience a grand one!

Had a wonderful experience here with these guys. Especially Barry Hall in parts! He really went out of his way to help me with my helmet and riding gear needs. Extremely knowledgeable and the customer service and warmth was on point. I will be back in the future for sure. Thanks Barry and the team.

Overall very good experience. I purchased two bikes recently from them and I had couple issues with one of the bikes.I took it back and they were very helpful regarding my concerns. Jason and buzz Thank you for your helpAlso I made some purchases From Their shop and Josh couldn’t be more helpful than he was.

Great place to do business. I purchased a bike through Cody, he was great. Being it was a used bike on consignment, it had some unexpected concerns when I came to check it out. Cody was great and “HONEST”, worked we me and the current owner to meet an agreement. Very satisfied with my experience overall and would certainly recommend. Thanks Maxim team and Cody!

Barry was such a please meeting you! I was looking for a helmet and he didnt want to sell me one. Sounds crazy right?! He wanted me to find a cap that fit and I felt comfortable wearing...that was his priority. We swapped a few stories as I tried on numerous helmets. Barry pointed out the pluses and more plusses of each one. 25 min later I had one that fit and felt comfortable on my big head. I will follow this guy to wherever he works in the moto-industry.....he is 100% about the customers need and wants first and foremost! Thanks again Barry!

The employees here are very friendly and accommodating, we will keep buying all of our toys from these guys.

As a marketing rep who fights to help dealerships grow, I know how hard it is to get qualified buyers in the showroom....ANDIf I was the owner of MAXIM I would be livid to find out 3 yes 3 customers looking to buy a Honda soon left the dealership UN-GREETED (not together & in separate cars). Come on Maxim you got to do better. Maybe convince Matt he needs to come back. Lets see if this review goes unnoticed as well. While you sat at the table watching walk in you miss judged the up buss that delivered you a long time motorcycle rider and jet ski owner looking to buy a Fury.

Sold me a brand new bike, went back about the loose chain and some panels for it. They didn’t order the panels which is fine, but the loose chain they basically said yeah they’re garbage chains, you need to upgrade. Would have been nice to know. Good luck getting anyone to actually take care of you professionally, parts guy sits around and complained about customers walking in the door. Service dept likes to stare at their computers without acknowledging you exist till it’s convenient for them and they are good and ready. Was looking forward to getting any more information on 2 other bikes I had my eye on but will happily make the drive elsewhere for better service. James took care of me professionally and was very nice to work with and talk to.

I love the fact that I am on a first-name basis with half the staff. I spend a lot of time at the parts counter and my favorite is Barry.Over the last few years Barry and I have built a relationship and in my book that is the best customer service you can receive! He is always there to help me get the best quality product for the price.I wish all my retail experiences were like the ones I receive at Maxim!Here is a good example. Barry will look up specs for me like fluid levels on front forks and air fuel screw adjustments when rebuilding carburetors.I own a Suzuki as well and I enjoy working on my own bikes so when I went to Plano Suzuki Kawasaki they would not give me any information unless I brought my motorcycle in and paid them to do the service for me.I will actually go to Maxim Honda Yamaha to buy aftermarket parts before I go to Plano Suzuki.Thank you Barry for all you do.

I bought a new motorcycle from 650 miles away in Santa Fe. The details were all worked out by email ahead of time. When I arrived to pick up the motorcycle, the loading, final signing, and driving away only took about an hour. Thank you Maxim staff for a flawless transaction.B

These people have no integrity. It only cost me $1000 to find it out.I dont recommend them for anyone.

The folks at maxim honda gave me their full attention and service during my buying experience. At 62 yrs old and a licensed rider for 48 yrs it was refreshing to not be questioned about my choice of motorcycle to ride, yes an fz1 is going to be a challenge, but, motorcycling is and always be an adventure! Thanks guys and girls!

Buzz and the finance guys are awesome, super quick and painless. Nice shop with great help. Parts guys are extremely knowledgeable and helped me with a separate issue.

First time buyer. Called Cody, talked me through a few options, went to the shop, showed me around, and a day later, back to the shop, and Cody had the bike set up, paperwork going, and even had the team put a rack on the SUV! Great experience, no pressure and good options. Thanks Cody and Maxim!

Best moto shop in DFW I hope they never close

Offered me a good deal on a new 2020 Yamaha Tracer 900 GT and delivered it the following afternoon. Love the bike. Came showroom clean and full of gas. Thanks Maxim!

Very unsatisfied. Had an aftermarket kickstand placed on the bike (a brand new 2020 VMAX- not a cheap bike 18k). Very difficult to lower the kickstand (a safety issue), even individual who delivered the bike had an issue with it. I was simply told that is how it is. I was told my pipes off the bike would be returned when the bike was delivered and it was not. I paid for the pipes and kickstand, and later was told I owed an additional 350 dollars for labor, and that my pipes would be returned at my expense for shipping. I have asked for documentation showing how I owe additional money and have asked for a call from the manager. I spoke with Cody, the salesperson, and Austin in service, and I never received a call from the manager to rectify the problem. The pipes also backfire and I presume that will be my responsibility to get that fixed too. Will never do business with them again!

I got my Honda Rebel 300 from this place, they have the best deal in town compared to other dealers. Great customer service as well!

Review of the parts department: The staff was great in helping me out with a few small parts for an oil change. The parts guys actually went pack and pulled the item to confirm they had the part in stock.

100% LOVE, LOVE, LOVE THIS PLACE!! You get what you pay for here at Maxim Honda Yamaha! Service you wouldnt believe and everyone knows exactly what theyre doing from servicing to parts to gear, they have what it takes and I love then for it! Would recommend to anyone!

Buzz was great. The whole dealership made buying my first Bike an amazing experience!!

Heard great things about this dealership. I went in trying to decide between a Rebel and a Shadow. The salesman was great and I was getting ready for a test ride. I got all my gear one before one of the sales managers came up to us to stop me from riding. He told me they dont allow test drivers unless you are committed to purchasing from them.I was treated so poorly by the sales manager, I just left.

Been bringing my motorcycle here for years now to get its yearly state inspection. Its always a quick in an out. Friendly staff too :)

Cody and Brooke took really good care of me in assisting with the purchase of a 2021 honda pcx ADV an a 2019 honda pcx. Very great response time if I sent any messages. An was able to even get the bikes delivered to my house at a great rate. Couldnt have asked for any better customer service an will definitely be buying every motorcycle from here on out with them. A+ job

One of the best buying experiences I have ever had! I would highly recommend Maxim to anyone looking for the next recreational vehicle.I will definitely use them on the purchase of my next side by side.

Our salesman Cody was great! And Brooke in financing is awesome!! Really good experience!!

LOOK ELSEWHERE!! I visited their website and found what we were looking for. On their website it ask my employer and offered me a 5% discount for mine. At that point I contacted the dealership and told them what I wanted and about the discount. I paid a deposit on the bike so they would hold it until we could drive in. We live 4 hours away. That weekend we drove in and stayed the night so we could be there at open the next day only to be told they would not honor the price I was given on THEIR website. I did buy one that day from another dealership who gave me a better price than they quoted to start with. They missed out bigtime because I also bought $1000 in gear.

Great service. Best price. Talk to Buzz. He will get you taken care of.

Excellent experience. Buzz Hanna did a great job helping me pick the right vehicle for the right price and purpose. Finance was easy and done mostly online and they even delivered to my home the next day!

Professional, reasonable price, great staff!

Excellent service. Took my buddy thats new to the motorcycle world. We spoke with Doug who helped us, showes us all different bikes and styles, he went above and beyond his service and my buddy came out with a lot of knowledge and knowing what style he would like to buy to ride when he is ready. He is definitely coming back to get his first motorcycle here.

Had a really great purchasing experience at Maxim Honda Yamaha. The customer service was great and the whole transaction was fast and problem free. I would highly recommend Maxim Honda Yamaha.

NO, NO, and NO. We were looking to buy a YZ 85 for our 12 year old. They lured us in with a posted online price, took a deposit for the bike, then refused to honor the price once we drove in from out of state. Cold hearted. Didnt tell us until after our kid saw and sat on the bike. We left and went to see Adam at Broadway Powersports in Tyler and got an even better deal than Maxims advertised price PLUS all the gear to go with it. Dont waste your time with this place.

These guys are great. They are so helpful and get you in the right bike. They have a great service department as well.

Awesome time dealing with this dealer ship it’s always quick and easy

The folks here really know their stuff. Very informative and helpful for all the questions I had.

I called about a 2021 WR450F, we came to an agreeable OTD price over the phone, and picked up the motorcycle the next day. Everything was ready at the agreed upon time and whole transaction took maybe 15-20 minutes.For reference I bought my son a 2020 CRF250F from Maxim for Christmas 2020 and it was exactly the same. Gave us a really good price and went extremely smoothly except for that one I was deployed overseas and we did everything over the phone. When my wife and father went to pick it up for him everything was already completed, hard to say much more about them. When it is time to move up to the next motorcycle for my son and daughter we will be going back again.

Great group of people. Very nice store and good customer service.

Terrible place, I bought my atv here one year ago, it broke twice, the first time they took about three weeks and said it is normal what it is doing, the second time I brought it in the 3rd of November because it doesnt start and still there, they never answer the phone so you have to go personally to ask whats going on, last time I went was three weeks ago and still waiting for a phone call

Buzz was our salesman.. All I need to say is the entire crew at Maxim is outstanding from sales to finance. We will be return customers and will send out friends and family there from now on. We drove an hour and wasnt disappointed what so ever. 10 stars ... Deal done over the phone in minutes and literally back on the road in 20 minutes with a new bike 👍

No doubt we at Gatesracing886 love Maxim. If you need Honda or Yamaha parts, service or sales they are the place! Thanks Barry and Baron for all you do!!

Great customer engagement . James my sales guy was great on providing information from the start to the finish of the process. Answered all my concerns and always available.

No real complaints. No drink. No compassion. Just a cold hard experience.what I expected from a dealership. Its why people hate the experience of buying a vehicle. Next time I feel the need for abuse I will come and buy a bike from you. Al lamb honda could give a lesson or two on how to treat customers. If he had the bike I wanted thats where I would have gone.

Great customer service and knowledgeable staff. Greeted and acknowledged when you walk in. Barry is awesome in parts, very knowledgeable and knows his bikes. Thanks again for serving the community.

Awesome shop with lots of selection for gear. You must talk to BJ in sales and Josh for gear. These guys will get you set up for the best prices and experience possible. They are both extremely knowledgeable and friendly.

Great service and prices, all the staff are very friendly and willing to help in any way you can! They have a huge selection of parts, Motorcycle’s and accessories! Highly recommended

I can’t say enough good things about Maxim Honda Yamaha. This was my first bike and I was buying it on my own, but Cody and Josh were absolutely amazing and treated this newbie very well and I couldn’t be more grateful. Josh gifted me my road bell and put it on the bike for me, and Cody was very patient with me and made sure I got home safely after riding my bike home from the dealership. Those two have gained a return customer in the future.

Barry is a SUPER KOOL DUDE!! He’s very friendly and still professional, which is important to me. I’m proud to have him as an acquaintance, my salesman, and a friend!!

Baron Horton always takes great care of me! When you need parts or accessories, call Baron!

Everyone is very nice and cool stock

Amazing. From the owner to the employees could not have had a better buying experience.

Barry was very helpful and patient with me as I decided on a helmet. All the staff I worked with at Maxim Honda were great. I highly recommend them.

There are no Zero dealerships in Oklahoma City, so made the purchase completely online and it couldn’t have been easier. Maxim delivered the bike - and paperwork - to my house the following evening. Great customer service and follow-up. Would definitely recommend Maxim to anyone in the market for a bike.

Super awesome people. Got my 1st bike and Baron Horton was super helpful with helmet and gear. Thank you so much yall!

Great experience! James was very honest, upfront, kind, patient, & helpful through the entire process. He answered all of my questions & did everything he said he would do. The accountant was also kind, helpful, knowledgeable, & funny. Definitely recommend these guys!

My experiences at Maxim honda have been wonderful. I had purchased bike parts for my Yamaha here before, and chose Maxim honda to purchase a new pit bike. Buzz was amazing! He took my info over phone to order a very in demand bike, and called me less then three weeks later to say it was ready for pickup! I was in and out of the store with my new bike in under 20 minutes. Maxim honda is the best place in north DFW for yamaha/honda parts and bikes.

Awesome dealership, friendly staff, well stocked. I started using Maxim several years ago and haven’t found a reason to shop anywhere else. Highly recommend.

Got a great deal on a little 4-wheeler, I worked with Cody and he called me when they arrived and let me know that he was holding one for me. I was in and out in less than an hour (paid cash). Great and efficient transaction.

Very positive.

Walked into the dealer looking to get prices on a new mt-09. Not going to lie felt a little off put by the team but honestly been to a lot of dealers like that. Once we started talking everything was great. Wasn’t planning on purchasing a bike but everything fell into place the right way and got exactly what I wanted for a price I wanted. They stored the bike for me till I could pick it up 4 days later. Overall very easy experience and pretty seamless process. Would give 5 starts but I going to wait till I have service done.

Bought my sons ttr 110 from there around Christmas and the experience was great called about purchasing a Kayo 70cc four wheeler for my daughter and they said they didn’t have any currently and that the salesman was gonna ask the sales manager if and when they were gonna get more but never heard back so I called again and asked to talk directly to sale manager but was not available so left another message. I even went on their website and left an inquiry about the Kayo 70 and still no one has contacted me. Unfortunately I had to contact progressive power sports in Arlington and they were much more helpful. Just thought this second time around was very unprofessional.

I wanted to say a special thank you to Matt and the service department for servicing my BMW K1600GTL. Great Job! I enjoy the hospitality I receive each and every time I visit the dealer and they always make me feel at home. Thanks for the miles and the memories.

Cody was golden. He did everything he said he was going to do in order to get my bike ready. Everyone there was super friendly and helpful.

Good help from part department

Parts department and service department top notch! Will not go anywhere else for service or parts!. Sales department will not deal with again two bad experiences with sales.

Absolutely LOVE this place. Patched my back tired and did good work on my oil change. Happy repeat VMAX customer.

Friendly people and excellent service God bless you all

Great group of fun guys and gals. I’ve been shopping with this crew for 15 plus years and they have never let me down. It’s the only place I’ll go for new bikes, parts and service. I’ve shopped elsewhere in a pinch and i always regretted it.

Went there to just look with a buddy of mine. I had already got approved for a bike at another dealer but decided to see what they could do for me. Jim was very helpful and attentive. Everyone there is extremely friendly and willing to shoot the sh#t with you. Awesome place with awesome people. Couldnt ask for more at a dealer. Thank you for my new 2019 rebel

Bought 2 bikes from these guys this week and they were awesome. Cody was our sales person and he was really phenomenal. He didnt pressure us at all and worked so hard to find me the perfect bike and make sure I was comfortable. They gave us a very fair deal and had all the paperwork was ready when we got there. Process couldnt have been more streamlined or easier. We will use them for all our future bike purchases and parts needs. These guys are great!