Allied went above and beyond and were very determined to get my loved 2011 Chevy Silverado 1500 back on the road. My truck had a bad fuel leak and a bad rusty frame with a big crack in it, they did a amazing job. They treat you like family and I felt free to speak any mechanical concerns that were on my mind without getting attitude like I got at other Machanic shops. Unlike any other shop Iβve been to, they actually want your car to run when you get it back:) and they will do everything they can to make sure that happens. They even called me and kept me up to date the entire week my truck was being serviced and they took pictures and videos of the work before and after. They left me a cute little treat in my truck for me of candy cornπ I will be returning for all my future automotive needs! Thank You Allied!
Staff at Allied Automotive are extremely friendly and helpful. I originally took my 2000 Nissan Xterra for A/C issue two years go. Worked great since it was fixed. This year, I had to bring it back due to overheating. They found the issue and replaced my Thermostat and radiator. Now car is running great. They also gave me plans for other items that I may replace. Would highly recommend them!
Always a pleasure working with the friendly & knowledgeable team at Allied. They are always transparent about our vehicle repair needs.I love how they provide detail recommendations after every visit. It helps me to keep my car up to date, with no surprises. Driving a reliable car should be at the top of everyoneβs list. Allied provides me with that every time.
My experience with Allied Automotive was beyond exceptional. The staff went above and beyond from start to finish to ensure that my Daughters first vehicle was both safe and reliable. I was kept informed throughout the entire process. All recommendations that were made were explained throughly. They provided a detailed health report that included both pictures and explanations broken down into categoryβs. Never before did an automotive repair shop take the time to explain the reason behind recommendations and repairs. I am beyond thrilled with the mechanical quality work and customer service I received. I felt confident handing my Daughter her first set of keys. I cannot thank the staff at Allied Automotive enough!
Theyre amazing, great customer service, easy to talk to and kept me well informed and even left a cute present on my dash as youll see in the photos. I didnt feel like they were trying to rip me off or pressure me in any way which unfortunately has happened in the past. I will go to them for all my vehicles maintenance and repairs going forward.
Everyone at Allied Automotive is always willing to help! They do their very best to make quality repairs when needed and keep you safe while you are on the road. I have been taking our cars there since they opened for business and find there prices reasonable. They really do treat you like family!
Overall, I can recommend this facility for repairs. In that regard, they did not let me down. However, when I took my vehicle there in May, upon pickup, I noticed new scratches on the driver side door. I walked back to let the technician know, and he came out to inspect the scratches. Perplexed by it all, he wasnt sure where they had come from. He mentioned to bring it back so his boss (who was not there at the time) can take a look, and go from there. Three days later, I had brought it back and both Adam and Paulie inspected the scratches. Still uncertain how it happened, they both assured me it would be fixed at their expense. Paulie called in an order for the paint, and would touch base when he had it at the shop. A month went by with no contact. I reached out to Allied Automotive, inquiring about the paint. I was told they had it and were meaning to give me a call. From there, I had set up an appointment to accommodate the person who comes in to do the paint job. It was scheduled for July. July comes around, I bring my car in. I called checking on the status of the car, and was notified their contact did not show up or answer their calls, so the scratches were not repaired. I picked up my car, and Paulie said he would be in contact again so we could finally get the problem fixed. Its now September, and I have heard nothing from anyone at Allied Automotive. I called them a week ago, and went in yesterday to pick up the paint and get the job done elsewhere. Its unfortunate that the situation was full of neglect and still unresolved, but Id rather place my loyalty to a business that offers reliability rather than runarounds.
I have never had to have my car inspected as someone (father or husband) always did it. I had many questions as it is an older care with lots of mileage. Everyone was kind and explained things to me until I understood. I will be using them from now on!
Jennifer again made the need to have a fairly expensive repair done a pleasant experience. Ive had my car in the shop twice recently. The first was a blown transmission and the second was because todays vehicles are really not the place for a back yard mechanic like myself. Both times Jennifer worked diligently to get me the best price on the needed parts and kept me informed throughout the process. I feel lucky to have found the professionals at allied. Ill stick to oil changes and leave the rest to the pros. Thank you again.
I was recommended to Allied by my brother about 4 years ago and Iβve been coming here ever since! They always take great care of my car and always happy to answer any questions I may have! Thank you guys!
Allied is the best repair shop in the Valley, hands down. Their staff is friendly, knowledgeable, and always look out for the customer. Nobody is going to take better care of you than Allied.
My experience with allied automotive service was 100% not loyal, untrustworthy and highly not going to recommend for anyone do your self a favor less headaches take your VEICHLE somewhere else that care!!Even the people who are being paid to fix your car can sometimes damage it accidentally. ... Some shady mechanics know that you know absolutely nothing about your car and prey on it. Some repairs are a bit complicated, but honest mechanics will try their best to walk you through it. And take advantage of you
I honestly canβt say enough good things or recommend this place enough to anyone who needs a place to take their vehicle. I found myself in an incredibly stressful situation, needing work done on my car ASAP. After calling dozens of dealerships/shops in the area, Adam was a welcome voice on the phone. He got my car in right away, made me feel less worried, and his team was ready as soon as I arrived. I received text updates and calls and the mechanic working on my car even explained in detail everything that was going on. They took care of the issues as quickly as they could. I drive my car A LOT. The fact that Allied was thorough and kept me updated on everything meant a lot. If you want your car to be in good hands, this is your place.
Communication not real good.Authorized repairs apparently not completed as authorized - spare tire problem.Wheel alignment invoiced even though worn components prevented completion of stated repair: customer was not advised of worn components until vehicle was picked up?Not very impressed with the services performed/ not performed.Also note the invoice is not an itemized invoice, just a description of the repair and total cost of the job listed.
Very professional and courteous. Fare pricing and let you know everything before doing work.4
Brought car in with brake problems. Break line was ruptured. Discovered car was not street safe. Needed to get another vehicle.
Outstanding workmanship... In a timely manner..I highly recommend them..
Experienced techs, friendly staff, and fair price. They helped me any way they could as a single mom with only one car and just moved to the area. I found my go-to place to have my car serviced. I Highly Recommend
Great service. Great team. Will recommend to friends and families.
Allied is a very good, knowledgeable repair shop that is also very professional!! THEIR THE BEST!!
Place is great, Ashlee went out of her way to make sure I was taken care of. Also there was another young lady I spoke with that was a tremendous help in keeping me updated. The whole crew is awesome, got me in and out quickly. Would definitely go again.
Too many bad feelings both times I went. older man who works upfront is rude, especially to young women.
Great place to go! They are like family
Jenn is fantastic, she and the mechanics have gone above and beyond in maintaining my older vehicle. I just started working in the area recently, and this was close to my new place of work, so I decided to find a new mechanic, and I wont be looking anywhere else.
Team kept in communication the entire time my vehicle was in the shop (Transmission changed). Their diagnostic email/website was helpful in understanding what was being done with the vehicle along with passing on recommendations. The staff went above and beyond to help me with my extended warranty service. They treat your vehicle like its part of your family, recommended to others.
Great service like alwaysβ¦.
Awesome job very thuro
As a General Contractor with a few work trucks I cant afford to have vehicles out of the rotation for very long. I needed a shop who could fix my work trucks right the first time, and do it quickly. I found those qualities at Allied Automotive. If you are a small business like me and need to get your work vehicles back on the road in a timely manner in order to make money, Allied Automotive is who you need to call.
I was very surprised to find tootsie rolls on my dash! I felt as a patron I was appreciated. I appreciate the email, text and phone updates. And the cost was way cheaper then the dealer! I will be using Allied Automotive for all my car services from now on! Thank you!
I needed a new passenger mirror and emailed them around closing time. They responded very quickly and I went in for the quote the next day and made my appointment. I had a lot of anxiety, but, after my first visit, it was relieved! Solid prices, timely repairs, and friendly+helpful staff! Thank you so much!
Kept contact after work was done and informed me of warranty info and service centres elsewhere to assist any potential future problems. Absolutely phenomenal.
I came here after many recommendations from my coworkers with my car that I believe only needed a new radiator and spark plugs. I shared my story with tears rolling down my face about this ongoing battle I had from my dealership about this piece of junk car I had recently bought and kept dumping thousands into fixing. After Adam and his crew looked at it, he told me that it needed quite a bit on engine work. He would be willing to dive into it and explore exactly what it needed, but he was very honest with me to tell me that it just wasnβt worth it. I needed to get out of this car. They wouldnβt even touch the radiator that I knew needed to be fixed before they even knew what was going on with the engine. (Saving me a good $700+). I went back to the dealership about this car and Adam called them personally to help have my back about this car. Even after I left them, Ashley called me after a few days just to check in on me just to see how I was doing, as they were thinking about me, and offered to come help me look at new cars in her off time. This shop truly cares about their customers more than their wallets. I honestly canβt thank you all enough there. Iβll be seeing you guys soon with my new car!
Great customer service jen and ashly are the best they treat you like family and they go over everything with you and scott hes great im sending my family to them thanks again allied
Great people, honest mechanics, fantastic experience. wish these guys lived near me: I wouldnt go anywhere else!
Every time I come to Allied, they staff goes above and beyond to make sure they take care of my vehicle. They are very professional and itβs awesome that the Lehigh Valley has such a great establishment within it. I highly recommend Allied Automotive. Paulie is awesome.
They are probably the best shop Ive ever been to. The owner Adam does a great job of explaining whats going on with your car and doesnt charge an arm and a leg. One look over and they were able to tell what previous shops have done, and gave several suggestions on how to improve it to extend the life of my car. Great service, professional, and affordable.
Really nice staff. Reasonably priced and didnt try to add any non existent issues to my car. Transparent and professional
I had a problem with my car after having both my cars inspected . The shop diagnosed the problem and fixed it coming under the estimate
Always great service π
Great team that works here! Love the link with details a pictures. Support local businesses!
Adam, Paulie and their team of awesomeness never EVER disappoint. I had a complicated issue with my new-to-me, over engineered vintage-ish Mercedes cabriolet that involved the seat latch and all the electrical stuff underneath. I stupidly felt it would be best to take it to our local Mercedes Benz dealer for a repair of this caliber. After a week of waiting for a quote, I was slapped with a $3,600 estimate. One call to Allied and their awesome team, we were able to get the parts I needed complete the same work for only $850! This was not the first time Allied has helped me save MASSIVE amounts of money, and Iβm sure it wonβt be the last. Thanks again team AA!
Honest, hard working shop. This shop has earned my business and respect. I will be taking all of my familys vehicles here from now on. Thank you very much Paul, and the very helpful woman that took my call. (Sorry I didnt get or remember your name!)
I have been using this shop for the last 4 yrs they have always fixed my cars right and I never had tho go back twice for the same issue! Great staff, great service!!
I originally found Allied on Google as the neighborhood certified Honda expert. I had a lemon of a car and they helped me fix it up when I could afford to. When it was time to let go, they let me know. When my girlfriend at the time needed some repairs, I suggested Allied. Fair price for great work. My parter now needed an oil change and when we went to Allied recently, I hadnt been there in a good couple of years and Adam greeted me by name and recognized me even with a mask covering half my face.We usually go to Walmart to get my partners oil change and when he was too busy to make an appointment, I told him I was going to go to Allied. When the oil change was done Adam broke down what else needed to be done in the future, when, and why. There were a couple of things we needed to look out for that didnt need immediate service but to think about by the next oil change. He let us know what needed to be prioritized. Walmart is cheaper but they dont care like Allied does. They would have changed the oil, which would have taken all day, and let us go on our merry way without letting us know about these potential future issues.5 out of 5. Amazing.
Very good people and very helpful
The best service for your car and the customer service is outstanding
I donβt think you can actually find a better mechanic. Adam and his team are great.With every service they give you a health report on your car which outlines everything you could or should do to keep your car in the best shape possible, but thereβs never any pressure to up sell you or get you to do more. They simply give you the info and explain it in plain English.Allied Automotive is the only shop Iβll take my familyβs vehicles to and the only one I have ever recommended. You canβt find a better shop thatβs a promise.
As a long standing customer I can say that the staff is incredibly helpful and kind. Theyre extremely professional and honest with their prices. Theres no other place that I will consider going to for my car needs. π
Thank you for the quick service!!! Went out for work Saturday morning and had a flat tire AAAggg. After arriving at work, I called Allied to see if they could fit me in Monday to fix my tire. Adam checked the warehouse for my tire size if needed, (I was pretty sure they would be) and told me they would be at the shop Monday and I could come then. With this pandemic, Ashley and I talked Monday morning about the best time for me to arrive so I wouldnt spend too much time waiting. I was in and out within the hour with new tires. Always great service!! Always reliable, honest and fair. I would recommend to anyone.
We recommend Allied Automotive in Allentown to all of our clients. One client needed a second opinion, and in the end, chose to work with Adam and his team as his rates were more transparent and the owner took the time to share information on the car in easy to understand language. Our other client, who resides in the Poconos, appreciated the constant communication the manager spent with her. He would provide updates throughout the day and she knew what was going on at all times. We know that whenever we sent someone to Adam at Allied Automotive they will receive top notch service!
The staff at Allied are super knowledgeable. They take the time to explain what needs to be done and sends pictures before any work is confirmed. Great communication and great service!
This was my first experience with Allied Automotive and during the Covid-19 crisis they have taken great steps to avoid contact and sanitize your vehicle for your safety. My inspections, oil change and tire rotation were all done in a timely manner and at a reasonable cost. I received an in depth and detailed report about my car with pictures and explanations of work that is needed in the future. Since the office was closed, due to the virus concerns all my interaction was done by phone and both Alex who called to review the findings on my vehicle and Ashlee who took the appointment, explained the process and let me know my car was ready were extremely pleasant and helpful. My only regret is that I wasnβt able to meet them in person. Maybe next time!
Trustworthy, and exceptional customer care/service for the price. I am extremely grateful i decided to go with this company to swap my motor. Couldnt be more happy with the finished product!!
Love Allied Automotive!! Simply the best!!!
They do great work here and unlike any other automotive service place Ive been to in the pass. Although the turn around isnt the fastest, the quality work definitely makes up for it. A full and accurate diagnosis have been made everytime I have dropped of one of my cars for service. Also, theyre not pushy at all and fully understand that youre on a budget. Highly recommend this shop.
They handle all five of are vehicles
Allied went above and beyond to help me. I cant fully describe how grateful I am to their entire team for reassuring me that things were going to be OK. Sal and I cant thank them enough. π
Honest and trustworthy with very friendly front office staff!I had an issue with my truck and they took a look at it. They did not try to up sell me a new part. They fixed the small problem quickly and was very respectable on price. I will be using them in the future for all my car needs!
Great service, fair prices and friendly staff
Best place to take your car! Great prices, work, and staff! Great to see the before work on line of the car and what exactly will be done! Awesome crew to have working there! Thanks a bunch!
Very friendly, fast service. Very good with explaining problems . The best part is the digital inspection. Highly recommend this place.
Great customer service with a professional and caring staff!! The only place I take my truck for inspection and repair.
Allied was great. They got my car in the shop immediately. Their prices were very fair, and beyond that they helped me work within my budget to fix my car. They were very friendly and understanding. They identified and fixed exactly what needed to be fixed and got me driving again in the same day. They gave me a ride to my house while they had my car, and even picked me up to take me back to my car. The waiting area was clean and comfortable. Before taking my car they they responded to both my emails and my phone calls and questions quickly and informatively. They went above and beyond and I will definitely come here again for all of my mechanical needs.
Wonderful staff, honest, always flexible and accommodating, the best staff and best garage have been to. I have always been able to count on them! 10 stars!
Our previous auto repair shop closed down and we were in the need of a new mechanic and car repair shop. We called Allied Automotive Service to schedule an inspection on our vehicle. Allied scheduled us immediately and completed the inspection and oil change the same day. Their price is extremely competitive and we were very impressed with their welcoming and efficient service. They keep you posted throughout the day by sending you text messages and updates. We are very happy to have found a great auto mechanic shop that provides excellent service with great prices!
Iβve been going to this business a while a go and im very satisfied with them and the work they do on my car!!!Thanks ππΌ
We used Allied Automotive Services to replace tires on our car trailer. Adam was the only (out of 10 different shops called) that questioned why we only need 3 tires replaced. He asked specific tires about the one tire that was recently replaced and even asked for pictures. He gave us a very fair price and a time estimate of completion. Quick service, professional staff, great pricing. We appreciate the honest feedback and recommendation. Not only did we get great tires but we also learned a thing or two! Thank you!
Great service, great ownership and a great staff. Adam takes the time to talk with his customers so that they understand their vehicles issue and offers many alternatives. Fully transparent and highly trustworthy!
Allied Automotive is a business that I trust and appreciate.This team always makes sure my car and myself are treated with the utmost respect and kindness. Adam always takes the time to make sure I fully understand what is going on with my vehicle and how much it will cost and Im so incredibly grateful.
I was going to another mechanic for YEARS, and unfortunately I lost trust in him. Trust is huge to me. Adam was recommended to me by someone in my car club, and since I started going there, hes provided quality, honest service. I like the text message that lists all the things theyve checked, with pictures of things theyve replaced.
Ya know what?! THE WHOLE STAFF IS AMAZING ANNNDDDD ADAM (the owner) GOES ABOVE AND BEYOND! βοΈ WOW!
Always honest, prompt, and kind. They really seem to go out of their way to be transparent. Fair prices, I would recommend Allied Automotive to anyone. P
Excellent service. Very knowledgeable mechanics. Front desk is always friendly. They work with you and recommend what can be done and what can wait. Unlike other places that force you to fix everything at once. Definitely recommend this place.
Outstanding service and a very friendly atmosphere. Adam and his crew our fantastic. I highly recommend Allied for all of your vehicle service needs.
Friendly and speedy service. Good recommendations on what my car does need and does not need. Will be back!
First time here. Friendly customer service. Will work with you to get your vehicle in. Adam, the owner is very easy to talk to, if you have any issues. I highly recommend Allied.
Brought my car to Adam and his team at allied after some friends have heard the problems iv had with my car. I was very pleased with the service and reassurance I got from Adam that things would be looked at throughly and taken care of! I am very happy and satisfied so far with the work They have done! Iβll be coming back! Oh, I forgot to mention, Ashley at the front desk... sheβs a doll π
A job well done. On time and priced right. Inspection
Service was excellent. Professional employees. Explained everything with no hidden fees..service was done in a timely manner as well
Highly recommend this garage- they treat you like family- take good care of you car and anticipate whats ahead so youre ready for what you may need in the future. Prices are reasonable, service is great!
So my husband and I take our cars to Allied and have always been happy. Adam is fair and does a great job. Recently, he was out of town and I had my car in which turns out, needed a tuneup. I got the bill and needless to say, was NOT happy. When Adam returned, he reviewed it, and informed us of the mistake that was made in billing, and refunded us the difference. He could have ignored the issue entirely, since he obviously has other satisfied customers, but he did not. Adam took the time to make it right and for that he deserves credit and praise. Thank you, Adam, we will be seeing you again in the future.
Ive never experienced better automotive service! The guys at Allied Automotive are honest, reliable, and trustworthy. The shop offers high quality work for reasonable prices. Adam did a great job at explaining all the technicalities, and made recommendations as a friend, and not as a businessman. Much appreciated!
I reached out to Allied Automotive regarding repair of my car based on the great review and I was not disappointed. Adam was knowledgeable in answering my questions and only recommended repairs that were necessary. He and his repair technician actually dissuaded me from having a repair done that I thought I needed. The dealers service department told me that a certain repair needed to be performed, but Adam and his team informed me that it was something that was expensive and was not necessary at that time. I will trust them with my car again and I have already recommended them to a friend, as they are friendly, knowledgeable, and reputable!
If youβre looking for a shop for all of your automotive needs? Stop looking and head toAdam and his team at Allied..... a shop that has Honesty and Integrity at the forefront.......They are simply the best.... so happy to have found them....
Adam and his team are the best. I trust them to be able to diagnose any issues and fix them at a very reasonable price. Save your time and money - skip the dealership service stations and go right to Allied. Youll find them to be your mechanics for life.
Great service!!! Repaired coil for spark plug on BMW in less than 3 hrs. WITHOUT an app. Also told I could hold off on another repair that I was told needed done now. This is how you build a business!!! I highly recommend these guys!!! THANKS!!!!
Outstanding customer service, expert techs and excellent management.
Ive been taking my cars here for the last 6 months and I get excellent service each time. Allied is very thorough and I trust them with my vehicles.
I brought my car in on a whim as it is close to my house but I will keep returning for sure. Extremely honest work and reasonable prices.I brought my car in with what I was told from another shop was a bad compressor so I was ready to replace it. Instead of just replacing the compressor they decided to dig in and told me they didnt think that the compressor was bad and they wanted to give a MUCH cheaper solution a try.I of course agreed and that ended up being the correct fix. They could have easily replaced the compressor and charged me 10x as much as the fix ended up being but they were honest and saved me a bunch of cash. I can definitely recommend Allied Automotive as a 5 star, do not hesitate to bring them your car.
Extremely fast and friendly service. Very knowledgable staff that explain things well.
Looking for a new repair service for my vehicles and I finally found a place. Initially dealt with a chain for 17 years, mismanagement and other shenanigans. I decided to find a new automotive service. I find that they keep you informed and very courteous and professional.
2004 Box truck. Great customer service. I brokedown and did not have a appointment. They were happy to help me and fit me in. Very friendly and i felt like they cared about customers. Work done at a resonable price. Highly recommend Allied Automotive!
Got a flat and pulled in here to get it fixed. They had a tire delivered in ten minutes and I was out the door in 25 minutes. Great service, great manager. Nice waiting room with couches and cell phone charge station. Free WiFi. I think Ill come here again when I need some work done.
Allied Automotive can be counted on to give honest assessments of work that needs to be done on your car. They do the job right and on time.
Have been there a few times. The staff us awesome. Very helpful and respectful. Love coming here!
Five stars is not enough!!! This is the ONLY repair shop I trust with my cars! Very friendly & accomodating employees, a cheery & clean waiting area with leather couches, and complimentary coffee/tea as well as coloring books for the kids! I can always rely on getting honest & dependable service, as well as the best prices around (a rare find)! They have also NEVER tried to sell me unecessary services or repairs!
They were very polite. After servicing the vehicle the explained in detail what they did. I like that.
MY 2005 Honda CRVThese guys work tirelessly on my car, to help keep it running right.. My go to mechanic gets to hear about any issue I have, and I always ask what do we do to keep this car running great..Trust all these guys, with my safety, and that of my son and grandson when they are in my car...They are, by far, the best...
Adam and everyone at Allied have been consistently helpful and friendly. This shop has been my go to since my wife discovered them a few years back. Adam and his crew are not just concerned with getting your car done and getting your cash, they foster a personable environment and always keep your best interests in mind. These guys are real stars and they will treat you with respect, curtesy, and an honesty thats frankly rare these days.
I have a a number of repairs over the past few months. After my first visit, and their impeccable work, I knew I finally found a mechanic I could trust!