We had a wonderful experience this week. Look at the beauty we bought — a new Santa Cruz! We did our homework beforehand but still had lots of questions. Dan was calm, professional, and patient throughout, and everyone we interacted with was friendly and helpful, too. They were happy that we were happy! Though we drove a little distance to do business at Dean Patterson, well definitely do it again in the future. So worth it.

We were very pleased with all of the staff at Dean Patterson. Eli was our salesman and was more than helpful with getting me a new Palisade. Buying a car these days is very different, but Eli went above and beyond to ensure everything went smoothly. He was very knowledgeable on the car and took the time to go over all of the bells and whistles to it. Josh, in finance was wonderful to work with and got us an amazing rate! I highly recommend Dean Patterson!

My Overall experience was wonderful, Eli my sales person went above and beyond to meets my needs and concerns, Josh, Alex and Kelly in finance did everything to make sure I got what needed to feel comfortable with my payment, warranty, maintenance and the signing process was quick and easy. Love them all. Best experience Ive ever had in purchasing a car. I never felt pushed or like I was just a sale the entire time I like have at every other big dealership Ive been to which made me despise purchasing cars. They all really made me feel like family and were very nice and accommodating. Absolutely wonderful!

I had an amazing experience at Dean Patterson. I had totaled my car and was in need of a new vehicle. Matt Wombacher was the best person to work with. He was efficient, knowledgeable, and made it a quick and easy process. He was very honest and it was comfortable to talk with him about this important purchase for me. I highly suggest reaching out to Matt and going to Dean Patterson if you are looking for a vehicle. I love my car and appreciated such an easy experience.

Worst experience of my life. Had car serviced 9/3/21 for routine maintenance as I usually do. Car breaks down on 9/24. Car is “repaired” (which costs an entire two week check) and returned to me 9/28, drive the car home and next time I start it, check engine light comes on. Then the car breaks down again on 10/2 in the same damn fashion, along a highway out of state.The same part I just had replaced 4 days earlier, Service Manager states that’s a parts warranty issue and the only way they can make it right is to offer me 25% of the cost of the repair in store credit! Why would I bring the vehicle back to this place when after they make a repair that costs me 2 weeks pay, it lasts 4 days. What good is store credit if you can’t trust the service you’re getting? Pathetic. Pathetic. Pathetic customer service. GM and the owner of this dealership should be embarrassed.

A very good car buying experience. Everyone was most professional, dazzling technology and even a cute puppy!

Eli was very helpful finding the right vehicle that we needed. Even the financing folks were great to work with!

Joe Carper salesman was awesome took care of me all the way. Robbie sales manager will go above and beyond to get what you want. Josh in finance great guy also. What A Great Team Of Guys!!!!

I had my best ever experience of buying a car at Dean Patterson. It was relatively fast, they were honest and forthright. I received a fair value for my trade (which was my decision maker) and I really love my CX5!! Kurtis was great to work with!

Wow!! If you DREAD buying a car-this will 100% CHANGE your mind! I was treated like a family member! The selection, promptness, kindness, accommodations, explanations & excellence was outstanding. I was in & out of the dealership within an hour. I was able to have my kids there because the wait was so minimal! Homer was awesome! Marion is such a sweet man who was genuinely so grateful for our business. That meant so much. Thank you for making our experience so lovely!

I had scheduled an oil change online, added a tire rotation via email. The coupon I had had a higher price than some other special for which I was qualified. The coupon was returned & the lower price was used. I appreciated that.

The entire staff treated my Mom like she was a VIP. They walked her thru every step and insured she understood every piece of paperwork she signed and made sure she knew all the bells and whistles her new car offered. They also followed up a few days later and made contact to ensure her that if she had any further questions or concerns about her vehicle that they were just a phone call away. Thank you to the entire Dean Patterson staff for making the process a worry free experience.

We have purchased several vehicles from Dean Patterson Automotive. On Saturday July 24 we picked up our latest vehicle—a Fire Red 2019 Chevrolet Silverado 1500! We got a great deal and were pleased with all aspects of the whole experience. You can bet we will continue to buy where we are treated with respect and courtesy. Thanks to everyone who made it happen!

Matt was a blessing for my husband and I. He was professional, upfront,and cool as could be. Our experience as we both walked out with new vehicles was an awesome success!! Thank you Matt and Josh ( finance) for all your hard work. You both made our day less stressful and full of joy!! You both deserve the upmost praise. And MATT you Rock as a salesperson. PS.. Matt look out, I will be sending people your way...Tracey.

I BROUGHT ! CAR 2020 AND 1 2021 TRUCH AND DAN WAS A TOP NOCH SALESMAN

We have bought 3 vehicles from Dean Patterson and always go back for service of the vehicles. This week I took my Equinox there for oil change and tire rotation. The service department alerted me that it was due for inspection in 2 days of which I COMPLETELY forgot about. They fit me in and got it done for me and the service gentleman couldnt have been any nicer. They also washed and swept the inside of the car for me!! Thats great service!!

I had a really great experience buying a car here! I got to work with Jim who was a very down-to-earth guy who really seemed to have my best interest at heart rather than thinking first about a commission or anything like that. Throughout the whole process, I felt comfortable and like nothing was being forced or pressured onto me. Again, this was a great experience, and I would highly recommend Dean Patterson to others.

You will love coming here to look around taking your time without being pressured. The sales personnel are there to help you in any way on buying the vehicle of your choice. You can even test drive many vehicles, ‘ place them side by side to see the one that fits its you and your needs. I did a few times before I decided on the one I liked. You definitely need to go down to Dean Patterson if your looking for your ride! ( You won’t regret it. ) Buy the way I checked many dealerships for a few weeks before I made my choice and so glad I made my choice here at Dean Patterson Auto 😉

Whether you have less than perfect credit, or stellar credit, theres a deal that can be made. Purchased a vehicle here this past weekend. No pressure, no pushing cars on you. Their willing to make something work for you at your pace. Dans a good dude.

A shout out to Joe for helping me get my new Mazda CX-5!! Always professional, never pushy and very patient! Excellent dealership for someone looking for a relaxing and pleasant car buying experience without the pressure you find in most dealerships! Went out of their way to find the exact car I wanted! Highly recommend!

I love everything about this dealership. From purchasing my vehicle there to the service department. Friendly, helpful, and YOU WASHED MY CAR when I got it serviced!!!!!Thank you!

We took our vehicle in for recall work. When we called and made the appointment, they went over all the issues and we were told that everything would be fixed and it would take approximately 2 hours. We took time off work to drop off the vehicle and when we went to pick it up, we were told that it was not fixed. They apparently neglected to order one of the necessary parts. Now they want us to reschedule and make another trip to bring the vehicle in for service. I realize that it was repairs for a recall. but we really hoped to be treated just the same as a paying customer, and not have to deal with making more trips to get the issues fixed.

Excellent Very Happy Have done business with the dealership before and was very happy as well Thank-you!

Alex was a great salesman. He took the time to make sure that all our questions were answered. He made it as easy as possible. I would recommend him to anyone looking for a car.

The people and service are very friendly and honest with the customer. I did not feel rushed while making my purchases, in fact the salesman I was with provided more info and reasons and allowed me time to make my decisions. In the end, I made a good purchase with the Mazda CX-5 and I can thank the salesman who provided me very good and honest reasons to buy it.

Great experience all over. Even in this difficult time for dealerships, they were willing to work with me to make this happen. I am very pleased with the buying experience. We also told Kurtis that we were pressed for time. So the dealership worked together and had everything ready for us when we arrived. Paperwork was prepared and ready for signature. We were in and out in less than a hour. Anyone who has purchased a car in the last decade knows how time consuming this process can be. So a huge shoutout to Kurtis and team.. Thanks guys!!

IT is a 2 day story, I stopped in on Saturday and test drove a used 2500HD and it was just not our cup of tea. So my salesman Camden Hoover saw that i was serious and took my info and promised to call when he gets something. Well low and behold didnt a 2022 2500HD show up out of the blue. He could not have been at work more than a min. before he blew my phone up. after a brief conversation he hit the nail on the head it was the model we were looking for. Thanks Cam, i would buy another from you!

I cant say enough about Jim Sherry, Chris Simpson, and Marion Patterson. They were extremely helpful and generous on the recent purchase of my new truck. We have purchased a lot of vehicles from those guys and every time it was the same outcome, a very pleasant buying experience. My wife and I would just like to tell them, thank you. I would recommend this dealership to everyone who is looking to buy a new car or truck.

The service department at Dean Patterson Hyundai is wonderful. They explain everything up front including cost, etc. I highly recommend service there.

The Team got my car scheduled into the garage quickly and kept me apprised of the diagnosis and cost. The repair was fast (same day service), and all seems fine. Great job!

Buying our car at Dean Patterson was awesome. From the time we walked in, until we drove off with our vehicle, their sales team was there for us all the way. I can’t say enough about our salesman Pat. He was awesome, (except for all the Eagles posters, I’m a Steelers fan! Lol). He made our experience wonderful. There was no pressure put on us at all. I couldn’t recommend them enough. I will be back when it’s time for another vehicle.

Made a great purchase, glad I chose to stick with my 2nd purchase from dean patterson. Thank you for all your help Matt Wombacher and thank you for your service in the armed forces

I would like to say that the perfessional quality of the dean patterson team that helped me in my journey on buying my first car it was an amazing experince to have dan and josh there to help me with any questions i had .....if anyone is looking to buy a car go check out dean patterson in altoona and talk to dan twigg and let him know that james english sent you there he is very kind and always happy to answer any questions you may have or if you have any concerns with anything please take the time and go check them out.......Dan and Josh thanks for all the wonderful help and it was my pleasure to chose you guys for my first car buying experince you guys rock...

Kurt and Camden were super super nice!!! The finance guy was great too!! I love my new car and I think they gave me a super fair deal on my trade in. 10/10 would highly recommend.

Awesome experience! They were the best and treated me with respect on my trade so bought brand new from them! Recommend Camden to anyone.

They didnt have a vehicle that i wanted and could afford on the lot, but they did keep trying to get me into one that was over my budget. They kept good contact, there was just never any deal we could make. Ill still go here (along with a handful of other local dealers )when I need my next car.

Everyone was so friendly helpful and knowledgeable. This was easily the best experience Ive had with a service shop of any kind. We will definitely be back. Thanks so much

We had a wonderful experience at Dean Pattersons buying our first brand new car! We highly recommend Joe Carper, he made the whole experience enjoyable. We will definitely use Dean Patterson again!

They didnt have the vehicle we wanted on the lot, but got the car of our choice within 5 days. No Hassel salesmanship. They were very reasonable with our needs. We put a fair offer down per month and they actually went a couple dollars a month less than what we asked. Very respectful and they wanted our business. We had a bad experience in 2010 and were told this wasnt the same Management team from a friend. So we gave them a try and will do so again with our future vehicle needs. Thank you for making this a great experience from beginning to Finance. Really Great experience and would recommend to family and friends!

The sales and garage /services are amazing people. They go above and beyond for their customers. The detailing shop isnt good for interior cleaning. Theyve done my car 3x. And never fully vacuumed the car nor treated or cleaned any of the leather. Their detail services are a disappointment.

Matt made my car buying experience absolutely amazing and effortless. He went above and beyond to get me into the vehicle I wanted without one but of pressuring or pushy sales techniques.

Very professional treated very well Will definitely deal there in the future

Unfortunately, my old car suffered a somewhat catastrophic failure and I needed a new car. I have been partial to Hyundais for the last 10 years, so i went looking for a replacement. I went on-line and said I was interested in a car and I received an email that night. I contacted the salesman (Joe Carper) and we setup a test drive for the next day.Due to my situation, I had a rental car until I could buy a new car. Well, I liked the car I test drove and the paperwork was done within an hour. Not only did they give me a ride to return my rental car, but they also towed my old car (which I traded in) at no charge. My old car may have not made it to the dealership. The staff really went out of there way to make a difficult situation as easy as possible. I would highly recommend Joe carper and Dean Patterson if you are in the market for a new car.

The service dept. was very good. Good Job, Keep up the good work. Thanks, Bob Nagle

Overall, I had a really good experience at Dean Patterson. I thought my trade(s) were worth closer to KBB, but left with a great vehicle regardless. I would recommend them to family/friends.

My hubby and I just bought our third vehicle from Dean Patterson. Jim Sherry is our salesman and the best there in our opinion! They always give us the best customer service. They truly go above and beyond! The deals are always amazing! I also love that I don’t have to spend a ton of time “wheeling and dealing”!! We will continue to be a loyal Patterson family!!

Great customer service. Joe Carper treated us great. Got us the best deal. Will definitely go back in the future.

Joe was an awesome sales person to work with! Everyone there was so nice! I saw the car I wanted, and knew I had to have it and they made it happen!

I was looking for a new Jeep and trading my Jeep Compass. I saw so many dealerships offerings the year and model wanted..as far away as Harrisburg, as near as Bedford. I stopped by Dean Patterson and was told that the appointment I had made with a salesperson was not available and the vehicle that was to be reserved was out for a day long test drive. I was ready to blow the dealership off...until Patrick was tabbed as my salesman. He and the manager Robby as well as the financial manager talked me into the sweetest Cherokee Trail Hawk. I love everything about the vehicle..from the exterior color to the really cool interior to all the gadgets, bells and whispers. My Cadillac is my summer car and if I get to trade in time with it, Ill be going to Dean Patterson.

Alex Koeck is absolutely wonderful. We went in not really knowing what we wanted. We had three of our young children with us. Him and the entire staff were extremely patient with them and us. He even informed us he could bring cars to us if we could not find one we liked that day. But we did and we love our 2020 Suburban. Im so glad Alex was our salesman or we may still be looking.

It was always a pleasure to deal with everyone at this dealership. I purchased a vehicle a few years ago and was satisfied. Would recommend their services!

Kind, and quick. Best kind of service! They make you feel like family :)

My husband and I got stuck on the way to Ohio. luckily we found this place that was able to take us right away. They took care of our car in the best possible way.We are very grateful that we were able to bring the car right away and continue to our destination as soon as possible.Thank you guys for your help.

It took more time than what my husband and I expected for a oil change and a tire change. But, I was very pleased that my car had been cleaned inside and out. This was the first time that Dean Patterson Service Center ever washed my car. Also, I was glad that I had a voucher from GM points to pay for my oil change and tire rotation - I am still disappointed that GM took the benefit away that this would be free during the warranty phase of the new vehicle!

Camden Hoover was a great salesman and took the time to find me exactly what I was looking for. Highly recommended

I had an amazing experience here! Brent Shook was awesome to work with!

Our salesman, Robert was the best! He went above and beyond to get my daughter in her first brand new vehicle purchase. Everyone was so nice and informative. Thanks Dean Patterson!

Excellent experience. Alex Koeck answered all my questions and helped me prior to going to the dealership. He was very professional when I got there and I drove my new Tucson home in about 2 hours. No pressure at all. I highly recommend both Alex and Dean Patterson.

Kurtis was amazing! I have already recommended him to a few of my co workers today! I would give him a 100/100 if it was a option. Thank you so much!!

Thank you Joe Carper for the excellent service and helping us get the exact car we wanted. Would highly recommend Dean Patterson and staff.

Great buying experience at Dean Patterson Hyundai! Salesman Jim Sherry always treats you well and the sales manager did his very best to give you the best deal possible with a transaction you could feel comfortable with. Highly recommended!

My initial appointment was July 9th but told my parts would not be in until July 12th and my car would be fixed by July 15th. I called on the 15th since I never heard from the dealership and told my car was not even touched and that the Tech was on vacation now. I picked up my vehicle and on the 16th. I received a call on the 20th and told my car will be able to be fixed on the 28th. I dropped my car off at 8am and received a call at 9am that my car will not be seen today and the Tech is backed up so I would have to push the appoint back another 2 weeks despite my car still needing an inspection done by the end of the month. I picked up my car again and will not be returning to this dealership. They are unprofessional and continually changing their stories when spoken to. I’ve never had such a poor experience with a dealership before. I would not recommend trusting this dealership with your car.

Had an amazing car buying experience this week with Dean Patterson Chevrolet. The nicest and most professional people there of any dealership I’ve been to. From first contact with Chris, the finance transaction with Josh and the awesome orientation with Jim, the support and customer service were the best.Thanks for the pics Jean. Danny Sauro, you’ve got a great team there at Dean Patterson.

My experience purchasing a vehicle was extremely pleasant. Joe was a great salesman to work with.the entire team was very professional and very helpful. Thank.yiu f

Just a few days prior to having my oil changed on my 2020 Hyundai ellantra I went to Dean Patterson to purchase a new oil filter because I was unsure of cost of having it done at dealers and I normally do my own upkeep.Concerned about future warranty issues, I decided to go to dealer to have documentation. My wife made appointment and was very specific that we already had oil filter on dash and it was stated on work order. When she picked up the car after service the filter was still in place and she had to pay 50 dollars until she was notified that its a warranty service and is free for 3 years.Thank you Dean Patterson for keeping customers in the loop and paying attention to work orders even though the customer very adamantly stated the customer had the oil filter.

Stopped by just to show my wife the line of Cadillacs. Brent assisted by showing us the different styles. After asking the right questions and listening to what we were looking for, Brent led us to what would be our new car. We were struggling between two vehicles and he and the team worked deals on both that made the choice difficult! Both were great cars and awesome deals. I have been looking at Cadillacs for months and knew that the deal was solid. I have heard from several people that Patterson was a good dealership and I have to agree. I have purchased a lot of vehicles in my life and must say none of my experiences were better than this.

I had an amazing experience at dean Patterson with buying my first ever car! My salesman Alex Koeck was amazing. Helping me through the process and answering any “stupid” questions I had hahah. Originally the price of the car wasn’t something me and my father thought it was so after discussing (with a little drama) the owner approved the price we wanted! The entire team there is awesome! I definitely appreciate everything they did. Will be telling people to go to Dean Patterson for a new car

Joe is the best fast an efficient easy to deal with sales guy very pleased with him and the dealership no pressure easy to work with people thank you Dean Patterson Jene and Joe

Dan Twigg was extremely helpful. He text me pictures right after I called right before closing. The next morning he had the car pulled up and ready for a test drive. Absolute great car buying experience.

Great service. Highly recommend. Ask for Eli.

Great experience just getting a small bit of service work and an oil change. Came back and my Tahoe was washed! Nice touch. Keep up the great service.

Very relaxed environment and friendly salespeople. Thank You for the great experience. Dan Twigg was very helpful!

Great service...the staff was very attentive to my needs and so helpful. Thanks for your help guys !!!

I have been taking my car to Dean Patterson for service for a while, mainly oil changes, and they always are very friendly and courteous and get the work done in a timely manner. They also did a great job cleaning my car after the oil changes.

I made a service appointment that they confirmed by email 4 separate times. They then lost my appointment, which was on a Wednesday. I got a notification that the part my car needed arrived Thursday at noon, but I called on Monday because I STILL hadn’t heard anything and they had clearly forgotten all about me as they only pulled my car in after I called to see if it was done. (Brandi made sure to tell me that they had been working on a line of vehicles that were scheduled after mine so I’m assuming they just forgot about me). It doesn’t seem like they did everything they charged me for, as the original issue of a leak is still very present. Additionally, they BROKE OFF and didn’t replace my windshield washer fluid cap. They also damaged my radiator shroud as it is pulled away from the vehicle. I’ll be going elsewhere next month to purchase a new vehicle because this was ridiculous

Matt was amazing to work with from the second we stepped foot on the lot! He had my husband and I talking and laughing the whole time. And everyone else we came in contact with was amazing as well. We will definitely be returning customers!

My husband and I have purchased 2 vehicles from Brent Shook! Buying a new vehicle can be very stressful, but Brent is always so patient and knowledgeable. He really walks you through the entire process and makes sure you find the vehicle that fits your needs! Would definitely recommend seeing him for your next purchase at Dean Patterson!

Eli was great he definitely got it done for us and got us in a vehicle we love I would recommend taking your business to him if you are looking for a new vehicle

I was very dissatified with my experience with the manager and the service team at Dean Patterson. When I bought my car there was an issue with the tire and after 2 trips from state college to altoona they found the issue and then I had an issue with my car smelling with antifreeze and needed 2 hoses and they were claiming my warranty didnt cover it and tried charging me 654.00 to fix my car. I had made 2 payments on my car and I ask to sell it back to them and the manager tried telling me I needed to come up with 3000.00 to sell it back to them. I will never recommend anyone coming there for a car . The only person that I would recommend is Camden Hoover he is very professional but as far as everybody else DEFINITELY NOT. I will be reporting my experience with the better business bureau.

Fast,friendly, neat service. washed and cleaned inside of car too. Nice surprise from a large dealership.

Alex Koeck helped me get into a great vehicle. Highly recommend him and the crew at Dean Patterson to get you into a great deal.

Sale team was very professional and not pushy let me look at what I wanted to

After having negotiated the purchase price and making a down payment, I asked them to sweeten the deal by asking for an accessory and a spare but they said no can’t do. However, when I showed up I was given the 150.00 car accessory I had asked for plus a box a chocolate to sweeten the deal. Great first experience with Dean Patterson.

I had a good experience with the staff other than I was told that my business would not be excepted in the future because of the vehicle I was having serviced. It is a 2020 chevy express 3500. I dont understand this. It is a chevy/gmc product why would the dealership not service it? But they serviced it this time. Any answers?

Extremely pleased with the service, process and car buying experience.

Pleasant and trustful staff made it all very easy!

Was very happy I found my new car after looking at other dealerships.Very happy with how they didnt hassle me into buying a car.they were very friendly with me and my son.thanks

I came in and told them what car I wanted and what color and they made it happen. Matt was the BEST! Super down to earth and not fake like a lot of salesmen tend to be. And Dean Alexander IV helped make it happen, and quickly! Best customer service I have ever had at a car dealership! Thanks guys!

Dan Twigg was an awesome salesman! He answered all of my questions and made sure I was getting exactly what I wanted.

This was an emergency service since I was visiting family in the area (and I am not from the area). They listened to my problem and evaluated the issue within an excellent amount of time. Even though they couldnt complete the repair, they did a great job with the car so that I could get home and to my normal service dealership.

This was the 4th vehicle that Ive bought at Dean Patterson. Its always been a great experience. I highly recommend

Very friendly. Willing help you out anything need.

The quote I was given didnt match the final bill. When I questioned it, I was told the diagnostic part of the bill wasnt included in the quote so my bill was $200 higher. Be careful when taking your vehicle there for service, make sure you ask for the entire amount when they quote the repairs.

Ive bought several cars there and always had excellent service.

Oil change & emissions. 2 1/2 hours later.. $224. If youre looking for a place to get milked for labor, heres the place.

My service at Dean Patterson is always done professionally and in quality time. Jimmy that works on my car always knows exactly whats wrong and fixes it right the first time. I have been buy Chevrolets for the last 40 years I wont take my vehicles anywhere else.

I brought my truck in for a complimentary oil change and tire rotation which was nice. Apon picking up my vehicle after hours of the service department i noticed several grease smudges and two hand prints on the side and hood of the truck. I usually keep my truck washed and waxed, so having this mess on my vehicle didnt make me too happy. It did however wipe off easy with a good t- shirt.I was offered to get my rear brakes replaced due to being very warn. When I got the quote of 500 some dollars I was blown out of the water. I thought that was awful pricey for rear brakes so I declined.

My salesman, Dan was excellent. He worked with me to find a perfect truck match. He never pressured but was persistent. Great experience

I called service dept. 4 times on 3 separate days due to factory recall. Service dept. never answered or returned my calls when I left a message. Gave up after that. Took my business to Ziegler’s in Claysburg after that. They answered my call that day and scheduled me ASAP.Gave Patterson 2 stars only because I used them before for a minor repair without an issue. But I won’t waste my time there again.

Brittany was extremely nice and she got me in quickly to have my issue taken care of! 10 out of 10 customer service