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Altus Motorsports Honda Service
2116 E Broadway St, Altus, OK 73521, United States
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Altus Motorsports Honda Service
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Ro
Review №1

Altus Motorsports is a great business, and Race was awesome to deal with. We found the bike we wanted on the website (website inventory was accurate), contacted them via the website, received a timely reply, and worked the details out in short order, including a trade. I showed up a couple of days later, the bike was ready to go, and it took less than 15 minutes to complete the transaction. We live a couple of hours from Altus, and I will not hesitate to make the drive again for future purchases. Honest, professional, and accommodating.

Al
Review №2

Wonderful team to work with. From sales to finance - I had a fantastic experience with Altus Motorsports and would recommend them to anyone!

Da
Review №3

Mechanics were good and profession, service desk attenant needs some customer service classes.

pa
Review №4

I Just bought a brand new ktm from here, let me tell you this is the place to get a bike or any off road toy staff was super friendly and knowledgeable about all the vehicles they had, especially my sales man Keaton helped me way all the cons and pros of each dirt bike to find the right one for me. I loved how he had personal experience with each brand so he able to point me in the right direction . Deborah the finance lady was awesome helped wrap the deal up with some great financing options that work out superb for my wallet.Any ways long story short this is the place to by any off-road toy I was recommended by a friend and definitely would suggest any one in the market go see Keaton and Deborah !!

Is
Review №5

People were friendly and hope they are able to take care of our Yamaha Bolt R-Spec

Br
Review №6

Purchased a Svartpilen 701 almost completely through text and email from this dealer as I could not find one closer. They delivered the bike 8 hours away without any problem. A day after delivery, there was a mechanical issue that I reached out to the dealer about. The manager, Melian Williams, called me back to check on the bike and the issue in which I enquired and is working with me to try and find a service provider closer to me to accommodate the repair under warranty. I believe Ms. Williams has gone above and beyond and would recommend her and Altus Motorsports to anyone for your future purchase!

Do
Review №7

From start to finish, everything worked out and I walked out with the motorcycle I wanted and no hiccups. Usually you go to buy a vehicle or anything and it takes forever to get through the process, but I contacted Altus Motorsports, I talked to Mel and she hooked me up. I got approved within a few hours and I got my payments where I wanted them as well. Would buy here again.

Ch
Review №8

Amazing as always. Been using these guys since 2013 for parts and sometimes work. They are the only ones I will trust to maintain both of my bikes if I cant!!

Ma
Review №9

Great experience, very friendly, and easy to work with!

R
Review №10

Krennan was a great help in ordering accessory for Cub cadet mower. Was very helpful with other items purchased. Also very friendly. Appreciate all his help

fr
Review №11

Always the best service Ive ever had. They didnt carry what I was looking for today, but they took the time to find a company that did have it.

Er
Review №12

Awesome staff. I was gonna buy two mopeds but they only had one in stock.

Ma
Review №13

Very nice folks... very helpful

Ke
Review №14

I was blown away by the customer service and selection in this store. They had all the accessories I needed, and let me be as I walked throughout the store just browsing. Prices were pretty good too. Chad at the parts desk was especially helpful and not pushy.

Am
Review №15

They bashed the place we had bought our previous bike from saying they were dishonest, and didnt tell everything upfront. Yet that is exactly what Altus Motorsports does, too. We took our bike in for its first service. We asked the price and they tell us $130 for oil change and service. Afterwards we are billed $200 because apparently prices they quote DO NOT include oil or the filter. They said they only quote the price for the labor, after the fact, after your vehicle is serviced. WHO DOES THAT!?! I have never ever had a dealership tell me the price to change the oil and not include everything. And if they dont include something in the price theyre honest upfront that it will be more because oil amount isnt known or whatever. When we traded in our bike we asked for our tag (we just moved here from out of state) and they told us we dont keep it. I go a few weeks later to get the tag on the new bike and they charge me for not keeping my original tag. The dealership did end up sending us our tag but now it is useless.Edit: The dealership did reach to us on the phone, but The thing is we cant misunderstand something not said. The service department was very misleading, which is was ironic after they spoke about their dealership being upfront unlike the others.

da
Review №16

Very poor service. I called them a half hour before bringing my motorcycle there to have a tube out in the tire. When I got there I explained again that it is on a street bike. My rear tire has a leak and still has most of the tread left on it. So I got the quote and left my bike there, and walked back to work. About 5:30 I still have not heard from them so I called them. And the person that answered told me that my bike has tubeless tires. I told him I know but my tire is to new for me to just toss it away and buy a new one. That is why I just wanted a tube out in for now. I have had it done several times in the past. He told me the tech refuses to put the tube in. So they have lost all my future business.

Sk
Review №17

I have been around the motorcycles my entire life and never have had such a smooth easy transaction. I will be coming back for sure. Don’t let the drive keep you from working with this team.

Le
Review №18

Best people ever!!!! They help out the Lincoln Headstart kids like ROCK STARS!!!! GREAT PEOPLE!!!!!

Da
Review №19

When I purchased the Polaris 900 I had some problems with it. I called and they said to bring it back I did. There was no charge too fix it was just a belt and they brought it back to me in Texas. If I ever purchase a new one it will be at AltusMotoSports. Great People There.

ma
Review №20

They are a great team, that really go the extra mile to earn your business.

Lu
Review №21

Very helpful staff and clean store

Br
Review №22

We have had a great experience every time we have bought a dirt bike and we have bought 3 so far from them. Tim was super friendly and helped us find the perfect bikes. We will continue to buy from them in the future!

Hu
Review №23

Best place to get ATVs

Ju
Review №24

Very Customer friendly & attentive!!! Very knowledge staff in service and parts department. Technicians extremely knowledgeable and interactive with the customers. They offer Military Discount (Parts) and new/used Bike Purchase.

Ri
Review №25

Great service got what I wanted and they are very knowledgeable, they explain everything for you and will help you on anything you are looking for

Le
Review №26

If youre buying from this place they got great bikes. Ive had bike in the shop there for 2 months. I rode it there to get my carbs rebuilt. Went to pick it up it didnt run since then its costed almost 1800$ and every time its time to go pick it up they add another 200$ for service because they wait till last minute to complete the task and say theres another problem. They have ordered a wrong gasket twice.

vi
Review №27

You cannot go wrong by choosing this dealership. Top notch customer service, Highest level of integrity, Persistence and patience. I live in Dallas and i drove all the way to Altus to buy a Yamaha V Star. These folks quoted my trade price by looking at pictures and hold on to the number.Everyone from Sales girl, Manager, Finance and technician were very helpful. Great work guys, you earned a customer from TX for life..

Go
Review №28

Very friendly and hassle free staff. Enjoyable buying experience with both my salesperson and finance manager. I will definitely be back when ready to purchase my next toy.

Gr
Review №29

Best Kawi dealer in Altus!

Av
Review №30

Good place to shop for what your needs as are and very friendly people.

Ta
Review №31

Service Department is snowed under. Youll wait at least two weeks to get a diagnosis. We had a machine that had a wiring problem. They recommended a complete wiring harness replacement at a cost of $1100 plus $400 labor. We opted to take it home and spent 10 minutes locating the problem and 5 minutes fixing it. We paid $89 for the diagnosis.

J
Review №32

The staff is very helpful and very friendly. Customer oriented, if you want a metric bike this is the place if you live here. The store in Lawton is a sister store to this one.

Jo
Review №33

Always very helpful and courteous

Ro
Review №34

Tim and Jordan were more than helpful in our purchase! Great staff all round. I will be back

A
Review №35

Jordon was great. He kept in touch made sure i was happy. he was persistent on calling and thats what I like about my salesman. Thank you to the whole staff for being very nice . Altus sure has a great staff. Lauren was great and very friendly too. Thank you.

A
Review №36

Great service, great price. Sales, parts and service worked very hard to get me everything I needed and installed at a great place. I will be back for my next purchase.

Ve
Review №37

Love these people. Great place, good deals, and excellent service for both sales and maintenance. Even the financiers are awesome!

Go
Review №38

The service was great and the staff was friendly. They were able to ship my bike to a closer location for me to pick up.

Li
Review №39

Customer service is exceptional and they are so friendly and helpful!!!

te
Review №40

Workers are very helpful without even asking for help, they are 2 steps ahead of you when you buy from them

Ri
Review №41

Great service, Great people

Au
Review №42

Really nice people, place a order and it was in quicker than they thought, I be back when ever I need something weather forHonda, or Yamaha.

ID
Review №43

Friendly staff

Pe
Review №44

I went in twice and asked for a cash price for a motorcycle but add a couple items and never got a call with a total price.my husband did the same on a side by side. No call with price

Go
Review №45

The service was great and the staff was friendly. They were able to ship my bike to a closed location for me to pick up.

A
Review №46

You guys are awesome. Best price and service. Ill be back again.

A
Review №47

Great, friendly service. They were very willing to work with us. I would recommend to everyone.

Ta
Review №48

I purchased my first motorcycle from Altus Motorsport and I couldnt be happier with how I was treated. The store is clean and organized very well. The staff was knowledgeable and friendly.

Di
Review №49

Sorry but this place SUCKS!! Let them know that we wanted to trade in 4 motorcycles, give us a number see what will work out. Promised to call never did so we bought them in WICHITA FALLS, TX

Ja
Review №50

I am happy with my purchased. 33% off on a brand new 15 CBR1000. I drove 4 hours one way to get it. Call me up when there is deal like that again in the future - Jordan is my sales person. He did me good, got 95% of everything done over the phone. 30 mins or so at the dealership and I was outta there!!!

Ra
Review №51

Class ACT I really like their service dept both for lawn mowers and motor cycles. The only reason I drive a long ways to purchase from them is service dept.

Da
Review №52

Being stationed overseas, it was extremely difficult searching for a killer deal on the bike that I wanted, as most dealers avoided my emails or instructed me to call them (even after explaining I was stationed overseas). But Altus really had my back, understood my situation, and worked patiently w/ me in getting the bike/deal that I wanted. I was offered the best deal from Altus comparing to other dealerships in Lawton, El Reno, OKC, and even Dallas! In addition, Altus was willing to ship the motorcycle to the address I was planning on settling in, roughly an hour drive. Make sure to ask for JORDAN, the most helpful salesman willing to go above and beyond to earn your business. Thanks Altus Motorsports! And a friendly tip- not all bike models are listed on their website, so make sure to ask if they have the specific model you are looking for.-Daniel

Go
Review №53

I was dealing with Jordan over the phone and through facebook, he made it very easy to handle and we came to a great deal. Melian handled the paperwork and made things super easy and we were in and out in no time.

Ke
Review №54

The parts guys here are awsome! This store works well in conjunction with the Lawton store to get their customers what they need.

Go
Review №55

It was great. Second bike. Drove up form Huston to buy from Altus.

Go
Review №56

Altus ! Thank you so much ! Great service !

Jo
Review №57

Great service department, helpful staff and above all else and what i find rare, HONESTY! Would highly recommend this shop.

A
Review №58

Altus Motorsports staff Dakota, Chad, & Melian in particular are professional and experienced in their field. We will definately refer you all to friends & family. Thank you

Cl
Review №59

Joe was my salesman and I couldnt be happier with the service I received and the respect I was shown, Joe was very knowledgeable about the products and very easy to make a deal with!

Go
Review №60

Awesome experience! Altus was wonderful to work with. I would highly recommend.

Ho
Review №61

Nice employees and very helpful

Go
Review №62

Everything was easy as advertised and the people were very helpful.I would definitely recommend friends and family.

13
Review №63

Horrible customer service. The kid at the counter was nice, but a service guy came out and it took everything to not tell him off. I came to get some atv tires mounted. They were brand new wheels and tires. When the kid at the front desk asked the service guy if he had time to mount tires he said yes. Then he looked at the tires and wheels and said Im not going to mount those, theyre not worth my time. When he walked off the kid at the desk asked again, because I believe it caught him off guard too. So the service guy said it alot louder to make sure he knew that mounting these tires were a complete waist of his time. It is nice to know the owner allows their service guys enough say to turn away business, but it is inconvenient when you live in Altus with not many options. Well luckily my money WAS worth the time of Smiths Firestone. I will absolutely never give Altus Motorsports my business again based on this 1 transaction.

A
Review №64

Great service . Great price!! All employees were well mannered and professional!!

Ja
Review №65

Nice friendly people, great service. Much better than using the dealerships Amarillo, TX.

Jo
Review №66

Bought a used RAZR for basically full book retail. Unit appeared clean and the sale was easy. Would have been 5 stars if the bushings and spacers on the lower rear A arms would not have been seized and worn out. It was supposed to have been serviced and I guess it got the version that Altus does. I would expect that from a Craigslist deal but not an established dealer who says they have great customer service. I called and voiced my concerns to the Sales Manager and got a heartfelt (ha) sorry. No big deal to fix--an hour repair at the most, which I did myself, but I think I am reasonable in expecting that even a used vehicle advertised as extremely clean at a major dealer would have been serviced properly before a full retail sale.

A
Review №67

Everyone was great. They were great in setting up the deal over the phone and internet.

A
Review №68

Everyone has been super nice. Would recommend Altus Motorsports to anyone.

A
Review №69

Great sale! The staff went over the bike really well before we left.

A
Review №70

Everything was great! Great customer service..worth the drive from Amarillo.

R.
Review №71

Awesome service and support! I loved it and will tell everyone I know.

Go
Review №72

Awesome! We always enjoy everything you guys do for us and the sports.

A
Review №73

Joe, our salesman was very friendly and helpful.. Melian is also very nice..

Go
Review №74

Good service, friendly people. Highly recommend.

Br
Review №75

Nice place, seemed pretty average for a motorsports store.

fi
Review №76

I was out on road trip when back tire got bad. I call when they right opened. Explained to Mr.Krennen Stanley that I was 700 miles from home and 30 miles from him with a very bad back tire on a goldwing. He advised he had tire in stock, and put a trailer on stand by in case I wouldnt make it. Luckily at 30 mph I made it. The tire and techician was waiting for me and start working on bike right away. I would like to thank all involved that show the is still people that take pride in their workRitired Fire Chief Brian Hebert

Do
Review №77

A great deal and a very friendly knowledgeable staff.

Ly
Review №78

Courteous and professional staff, good selection of ATVs.

Cj
Review №79

They did not have a sling shot which is my interest that took me there.

je
Review №80

Good service

Ka
Review №81

Expensive, slow. Some staff knowledgeable not willing to share some have no clue

ri
Review №82

VERY AWESOME STAFF !! I had been to elk city to the motorcycle shop and was going to buy a brand new 2015 polaris 900 ranger and they did not give me the time of the day SO I called altas and told them what I was looking for and Bobby Payne had what i wanted worked out a deal over the phone and went to altas and all of the staff were friendly and most importantly weeks later went down there I went to get a few accessories and they remembered me and helped me out I just called and ordered $2k worth of stuff for my ranger today Thanks Altas Motorsports!

A
Review №83

Mason and the staff here are owesome. Very knowledgeable!

Sn
Review №84

Staff was polite but, despite my painstaking effort to describe exactly what I wanted them to do and not do, they got it all wrong. I asked for nothing except the inspection to occur without a call to me. Two days after I dropped off the bike, I got a call politely explaining $250 worth of work that had been done beyond the inspection and a list of additional recommended work. I asked for no oil change as I had just accomplished one two days prior. In the phone call, they apologized for doing the oil change anyway and said that they would still have to charge me for the oil and filter, though they would comp the labor! No effort on my part would change their minds and I was stuck with a bill paying for work I never asked for. The main problem I brought the bike in for was not even addressed! Does anyone know a place in Altus that works on motorcycles?!

Go
Review №85

Customer service was excellent. The salesmen worked well with my wife, everything was handled over the phone well.

Ra
Review №86

I drove from Amarillo, Texas and the service was great.

Rh
Review №87

Great service, great people. Go there for all my motorcycle needs

Ti
Review №88

Worst experience Ive ever had at a dealership. I highly recommend you go elsewhere

Ca
Review №89

Bad Business. They are using their customer phone numbers to sent unsolicited Robo-Calls.

Go
Review №90

Everyone was very courteous and knowledgeable.

Go
Review №91

I was really pleased with the sales department .Friendly people.

sy
Review №92

Great service and Great Selection

A
Review №93

The sales & service was great

Go
Review №94

Friendly Helpful Lots of Stock

K
Review №95

Very helpful staff.

To
Review №96

Took a long time.

Mi
Review №97

Fun place to shop!

A
Review №98

Overall great service.

A
Review №99

Excellent service and people!!

Jo
Review №100

Awesome service.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2116 E Broadway St, Altus, OK 73521, United States
  • Site:http://altusmotorsports.com/
  • Phone:+1 580-477-1500
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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