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Discount Tire
1547 E I-40, Amarillo, TX 79102, United States
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Discount Tire
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Ka
Review №1

Kade greeted us and helped us with our tires. He was outstanding and answered all our questions and concerns... excellent customer service and we will definitely be back

TH
Review №2

Staff is very friendly and knowledgeable. They will have almost every tire you can imagine in stock, only downside is the wait time. So many people go there, it takes like an hour for a tire replacement :/Otherwise, I would give 5 stars. Sorry, guys.

da
Review №3

Good place for tires.. but was quoted $90 but tried to charge me more when I got there

Ga
Review №4

Just left Discount Tire on I-40 East in Amarillo, TX. Bought 4 Goodyear Endurance tires for my travel trailer. Made an appointment with Brian. He was great offering 3 different pricing options and explaining the difference. Also discussed valve stems. I was concerned about how the trailer would be lifted. Mike understood my concern and came out to show me how and where they lift. In and out in under an hour. Great team and very pleasant to deal with. Great service! ThanksGary Graham

Je
Review №5

They were very helpful in finding the tires i needed and putting them on very quickly

Sh
Review №6

Great costumer service! Super professional. They are always willing to work with you and your budget. They will make sure 100% that you are taken care and are safe to drive on the road when you leave. Peyton, the one working on my car, was super helpful and had great costumer service skills. All the staff in the front is always helpful and very friendly. Best Discount Tire store in Amarillo.

Pa
Review №7

I have been going to Discount tires for years, and always receive the best service!!Mike the manager is the best!!! And extremely helpful to everyone!!! But to day when i came, in the parking lot a very very rude man was cussing him out in extremely fale language, and Mike was doing his best to talk to and help the man, its totally uncalled for, rude people should stay home!!!!!!!!

El
Review №8

I had the pleasure to meet Mike at Discount Tire. He went above and beyond to help me find the tires I needed. He wasnt pushy in the sale. He let me choose the best option for me and my budget. Not only was he knowledgeable in the products he sells but he also helped with my grandson who spilled his chocolate frosty on the floor. I cleaned up the mess but he made sure the floor would not be sticky. Thank you for being patient, kind, and helpful. The store was clean, the people were nice, and the experience was a good one.

Lo
Review №9

They have really good customer service the moment you get there they greet you at the door and are very knowledgeable. Definitely coming back. Thank you!

Jo
Review №10

Had some tire issues on my trailer while driving through the area. They handled our situation very quickly so we could get on our way. I had one valve stem fixed in California for $15, the fixed three for me for $9. Thanks for the job well done.

Rv
Review №11

Worst store I have ever been to. lazy employees that dont care about the customer. I was told that it would take them about 3 hours to have all new tires put on. I came back 3 hours later and was told they have got to it yet. It will be a hour or more they have seven more cars in front of mine. All the employees walk slow and work slow at this location. Every where else Ive been they run/jog to and from. I would recommend going to the next shop couple of miles west on interstate 40. They are at least friendlier and dont bullshish you. Very Unhappy with this store. Would not recommend this store to my worst enemy. Please Discount tire fix this store or your going down hill in service.

Ju
Review №12

Came in with a flat and they ordered new tire and had it replaced the next day, excellent service and great group of people there.

Lu
Review №13

Great service took care of my spare tire in preparation for a long trip.

Sh
Review №14

First the tire we needed was in stock (that is a plus). We given an estimate of wait time and we were out of there 20 minutes earlier. A good experience and the young man that waited on us was very professional and knowledgeable.

S
Review №15

Brought new tires fair price good customer relations

Re
Review №16

Waited in line finally got to the register they they said I was 10th in waiting line told me to come back at 1240 pm came back at 1230pm told me I have to wait in back of line again then got to the register told me I have a 45 min. Waiting period very upset with this crew.

al
Review №17

Very good service nice people and they advise you

Da
Review №18

We absolutely love discount tire and they will be getting business from us whenever we can give them business so far theyve just been doing free stuff for us all the time Thats how awesome they are.

Ro
Review №19

Awesome service al around. Fast and friendly

Jo
Review №20

Gasper was quick & professional in helping us get everything setup. They were fast in getting our truck in & out.

Ef
Review №21

Good. Customer service. Great music!

Au
Review №22

This used to be a great and friendly place. We have gotten our tires done here with all of our vehicles and never had any problems... until today. The guy who helped us is usually the one we actually have help us. Today however, he had an attitude and a great lack of friendly customer service. When we had to change our phone number, the guy was like “why do you change your phone number so much?” While also acting like it was an inconvenience to walk us inside and change our number. We changed the number so that they would leave a message when our car was done, but they never let us know it was done. When we came back, our car was clearly carelessly parked, (half way in a handicap spot and halfway in another spot, while pulled up and the bumper was in the bushes.) When we went to go get our keys, we had someone else bring them and my husband asked if the account info we gave them had the tires for this car on them and the guy who helped us earlier yelled over his customers to make sure we knew it wasn’t under that name. This made sense to us that we got horrible customer service because, since the new number we gave him did not pull up our car, they treated us like we getting a free service so why care about how good of a job they do I guess. This was definitely not a great experience for us and we won’t go back to this place again, because it sure seems like they do not want us back here.

Da
Review №23

Awesome job by TJ! We stopped mid trip to see why our van was pulling left. Going the extra mile and of his own initiative, he crawled under our van to check it out. He spotted a missing bolt on a shock we had just had replaced some other place. Recognizing the importance of this repair, he referred us to another shop who quickly made the repairs. Thanks so much TJ!!!

Wi
Review №24

Great service and fast, made an appointment with In-N-Out within a hour.

Ma
Review №25

Traveling from AR to CA. Blowout on travel trailer. Bought 2 tires. Warranty good at all stores in all states. Very busy but got us in and back on the road. Very nice.

ju
Review №26

Very Profesional and willing to help,Tony,Felix,tTJ and their crew,help me find rims for my trailer cause they didnt had em,and got me a set of new michelins for my dodge ram gracias amigos muy bien

Ty
Review №27

A highway patrol officer took me to this Discount Tire after I had a blowout on the interstate. The folks at Discount Tire were kind and courteous. They got me in and out in no time at all.

Be
Review №28

Very good customer service I did not look up the name of the gentleman that I dealt with but I appreciate the service thank you

Ro
Review №29

Always great service. One of the locations in the city should stay open 24 hours

A
Review №30

Micheal and Joe were excellent. Fast and efficient service. We couldnt be happier, especially since we are on vacation and traveling through. Thank you so much!

Go
Review №31

Got after it, in and out in a hurry. Knowledgeable.

Va
Review №32

Gave me tires that hit my bumper, did not even put my spare back like I asked. They should had test drove it, seen that they didnt... I felt that I waisted my money

jo
Review №33

Good price good service.

Ro
Review №34

They saved our bacon! Such great guys especially Tony!!

Do
Review №35

Great service. Driving through from Oregon to Austin. Pulled in with low tire warning. Fixed the tire that had a nail in it. On our way in 45 minutes. No charge

Sa
Review №36

They were friendly and quick once they got our vehicle in the shop...unfortunately had to remind them of their promised time of completion...

Sp
Review №37

A very good visit. 👍

Ma
Review №38

Just stopped to get air in my tires and the two guys that were doing it were arguing with each other…unprofessional.

Do
Review №39

I get most of my tires here. Decent prices and usually fast service.

No
Review №40

Very slow customer service, allowed certain people to cut the line of customers waiting. Coulter Store is much faster and efficient. “Scotty” was very poor at managing the counter and lacked professionalism.

Je
Review №41

Walked in at 5:48 expecting a rejection to fix a flat since it’s so close to closing time. Got nothing but a flat tire fixed in record time. No bad attitude. No huffing and puffing. Thanks guys!

Bi
Review №42

Discount is great if you schedule an appointment. If not, plan on it taking a few hours. Fair prices courteous staff and good work.

J
Review №43

Had the tires i wanted for a good price. Service was good. Could be a little better for the people they already paid for tires and are just picking up there vehicle. Had to stand there for 15 min waiting to get my keys. They broke a center cap on my wheel and when i informed them i was told it was already broke and if they would have put it on it would’ve just fallen off. Well if it was broke before i took the truck there it would have done it in the 50 miles i had to travel there.

To
Review №44

Would highly recommend calling early and scheduling an appointment. They are experiencing heavy traffic so it might take a while. Scheduled an appointment and was in and out in less than half an hour. Very professional and helpful personnel.

ch
Review №45

Extremely friendly staff from start to finish. Had the tires I wanted in stock, And they were on sale. Great day.

We
Review №46

Very helpful and knowledgeable, hyped me get the right tires at a good price.

Ja
Review №47

We were driving cross country with 2 young kids and needed new tires on our trailer. They were extremely helpful, very quick, and made the experience very easy. Weve been Discount Tire customers for years and this location was amazing.

Ju
Review №48

Very accomateing..friendly and professional! They get the job done and reasonably priced!

Ch
Review №49

Id give ZERO stars if possible. They kept me waiting forever, then told me go for it, do it yourself....GREAT customer service.

Ja
Review №50

They always have good prices and excellent service.

Wa
Review №51

Very happy with the service

An
Review №52

Great place, professional customer service, friendly, courteous. I will definately be a repeat customer. Thank you.

De
Review №53

Always the best service and friendly workers! This location is always easy to get into and out of.

BB
Review №54

Discount tire has always been known for the excellent service. Never trys to sell me anything i dont need.. they are good people

Ti
Review №55

No discount here. Walmart tire service is just as good and much better on your wallet

Le
Review №56

Awesome group of people. Always on point, even if its just fixing a flat.

We
Review №57

You guys were on point today! Thank you for your assistance. I know not all days can be perfect, but today was for this customer! Keep up the good work!

Jo
Review №58

Well I feel a lot safer now with these tires on there

De
Review №59

Fast and very friendly

Re
Review №60

They always take great care of us and our tires!!

Jo
Review №61

Took a friend to get new tires

Ji
Review №62

Great place to do business. Always quick service and good price.

Vi
Review №63

Fast, friendly service, I would recommend going online to make a appointment just to get in and out a little quicker!

Ch
Review №64

What can I say they are and have been for me always professional. So I was about fly out of town but needed tire checked before I do long term parking. To my surprise I found that they have an Express lane for tire checks. So the team h explained that the outside temp can make tire pressure fluctuate. He check all tires filled to proper levels, said thank you for coming to us. I was off and running. I learn something new about their services all the time. WOW. So I go out of my way and spotlight my number one store next. Two thumbs up.

Za
Review №65

Love this place to get tires. Theyre affordable and the people are very helpful

Re
Review №66

Anthony was awesome and helped me out with what I needed. I will definitely be back.

da
Review №67

Kaden was very professional and got my truck in and out quickly. I love discount tire always has great prices.

Sh
Review №68

Very friendly staff!!! They always do their best job! Never had any issues!

K
Review №69

Outstanding Customer ServiceHands down the best place to buy tires!

Ja
Review №70

Mike did an amazing job explain the issue with my vehicle and guided me on what needed to be done. Excellent character and service

za
Review №71

I went to get a nail hole repaired, but i was told it cannot be fixed. I could not pay for a new tire so the staff put a new tire on and told me to pay for it when I could. Told me we cant let you drive away on that, its unsafe. A++ for customer care.

St
Review №72

In and out in a timely matter! Found many nails in my tire and repaired it without hassle.

Di
Review №73

I just bought my trucks tires from here and Im satisfied.

Su
Review №74

I like the fact they get you in and out within 15min and I am very happy with the service they give you

br
Review №75

We blew a tire on our 5th wheel and needed some replacements. From the time I walked in to leaving was just over an hour. They jacked our whole trailer up and teamed up to get us all fixed up with all new tires and back on the road. They did a great job. Will definitely keep going back to discount tires whenever we have tire needs.

Ca
Review №76

Always very friendly and helpful. Even so close to closing time.

ti
Review №77

Cannot say enough good things about this store. Enroute to Memphis we had an issue with our back tire and had to be towed to the facility. The Manager, Mike Breech and his staff could not have been more professional and accommodating.

Kr
Review №78

They answered all my questions and got my tire fixed very quickly.

Bo
Review №79

Great service, cheerful and friendly. Easy to get to. Right off freeway. Good parking. No shuttle to go anywhere while waiting. But several eating places within walking distance. Everything was explained. They gave us the old air valves, warranty, receipts & rebate info. Suggestion was made to change tire size and why. Glad we did. Free water bottle/s while waiting. Clean store. Seating seemed adequate. I noticed a place to charge devices.

Ja
Review №80

Waited three hours to get my tires balanced and rotated.Looking for a new tire place honestly.Update: Still waiting !!!!I doubt I will buy tires here again.

gr
Review №81

Did me a favor and identifying the problem and confirming it

Jo
Review №82

Nice people really helpful

La
Review №83

Knowledgable and always friendly and helpful employees. Got just what we needed and were in and out quickly.

Ja
Review №84

Fast, polite, and great work to boot

Je
Review №85

Free rotation, even though we got tires at walmart. Good company.. Thanks

Er
Review №86

Discount Tire Co. has always been good to me. They are the absolute best in tires. Get the certificates, they are absolutely without a doubt worth it!!! Bruce Halle was a genius.

J
Review №87

These guys are great. Definitely the best location in town. Staff is top notch and they dont waste time getting you back on the road.

Wa
Review №88

I always get my tires from discount tires. I had a flat tire and took it into them and they gave me a free replacement because I said my old tire was still under warranty. I really appreciated that! The staff at this particular discount tires is always very helpful.

Ji
Review №89

Professional and super friendly staff!! During my road trip, I visited this location. Surprisingly my tire pressure was way too high. One staff helped me lower the pressure of my tires and even gave me handy tire pressure check tool. I was totally blown up by their kindness to total stranger like me.

JP
Review №90

Great service by this branch of Discount Tire, East Amarillo, TX. The desk technician, Scott was professional and greeted his customers quickly and to the point. My work truck had its tires rebalanced and rotated with no issues, (something the RAM dealership was unable to do by miss balancing the tires by over an ounce) The tire technicians here were competent in their tasks while keeping safety on their minds-they actually had smiles on their faces and seemed to all work together quite well. I would highly recommend this shop for tire work without a doubt. Testament of good management.

Th
Review №91

Overcrowding was the only issue.With many customers not concerned with ppe. And social distancing.The employees all were very safe.

Ja
Review №92

Great service, very professional staff

Ti
Review №93

I have always been pleased with the awesome service I get at any of the stores here in Amarillo. GREAT JOB GUYS.

Ch
Review №94

I have been going to discount for years now and have only had good experiences. Today I woke up to a flat tire.We put the donut on and went to discount on I-40 by IHOP on Ross. They fixed the tire 20 minutes sooner than the estimated wait time. We were helped by Anthony and he was professional and nice. We ate at IHOP while they fixed it and I received a text when it was finished. They also replaced the valve stem on the tire, and put the tire back on for us without us asking them to!All this was done at no cost! Discount is the place to go. They will do free air check and make sure your tires are aired up correctly. They also do free tire patches whether you have discount tires or not. First time or long time customer they are there to help!

De
Review №95

Quick, friendly service. I came in at the end of the day to get my tires rebalanced. They fit me in without an appointment and did a great job.

An
Review №96

The employees are wonderful & quick to serve their customers. And if theyre busy for the moment, theyre not afraid to speak to you & let you know that they will be with you in Just a moment. This is the location @ I40 & Ross. Love their service there!!! Xoxos

St
Review №97

Got here and was greeted fairly quickly which was good. After all information was exchanged, the salesman was trying to talk me into lug nuts which I know are going bad, but he added them on, and didn’t ask me if I wanted them to begin with first. Took them off after I said something, and after getting me to pay before services which I didn’t necessarily mind. He BARELY tells me it’ll be an 1 hour and 15 minutes. Seriously? I’ve gone to places twice as busy and get you out and done much faster. Poor speed service. Had I known that beforehand I wouldn’t have paid and took my business elsewhere.

St
Review №98

Staff isnt very knowledgeable about tires! All they try to do is upsell you on tires that you dont want! Even after you spend $1100 on 4 tires that you want, they only put 3 on! Whoops we didnt know we were one short I guess they need to get better at checking their computer inventory before they try to sell the tires! Then they dont call back for a week and you have to contact them for an update just to get an appointment for a tire they still dont have! Its amateur hour. Try the other discounts in town before you go here!

Cr
Review №99

They had tires in stock for 1 car but had order tires for the other. They said the tires would arrive friday (2 day wait) but they actually got there Thursday. So we only had to wait over night for the 2nd car. The staff was very kind and helpful!

Ma
Review №100

Great job guys!!!

Information
33 Photos
100 Comments
4.6 Rating
  • Address:1547 E I-40, Amarillo, TX 79102, United States
  • Site:https://discounttire.com/store/tx/amarillo/s/1936?y_source=1_MTE2NDQ3Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 806-318-7660
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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