Superb, very quick and good attitude. Im very pleased and will continue to refer and use this company again and again. I had a very high mileage van and so relieved that the team did a great job and put 4 new tires in less an hour. Aloha Friday the 13th was on point.
Showed up for our scheduled appointment and was quickly in and out. Very knowledgeable and friendly staff!
This was by far the best experience that Ive had with a tire shop,so far. The sales rep worked hard to get the tires that I wanted. He had to go to 4 different shops to get them. I was very specific about what I needed which was all-terrain with as much ply as I could get. The guy was knowledgeable and explained I needed to go up a rim size to get all-terrain tires. These are 8 ply, BF Goodrich all-terrain tires. I need more ply because I work in construction arou,d mesquite and screws and bolts. Punctures are a definite possibility. Anyhow, they were fast with installation and went,above and beyond. Especially Aaron and his manager.
My daughter went in to get a tire replaced which had a nail in it. The customer service guy couldnt pull up my daughters information . Phone # or vin information or even license plate #. They made my daughter go get her paperwork at home. Ive never had to show any paperwork from my company or customers from that we take there. We had to pay a fee to get the other tire covered which we already paid to warranty this tire. I spoke to Ryan the manager he was very rude and didnt want to help my daughter at all . I believe customer service is #1 and should be for this company as well. I will longer take my services to Discount tire !!!
Good attitude y helpful is like no problem replacing tires b fixing flatsN fast enoughGood place to fix tires problems.Good prices.
Discount Tire is the only place Ive ever bought tires! On purpose - the service & follow up is impeccable 👌
Discount Tire is where we shop for tires. Hands down, the absolute best place to go. They stay busy for a reason...they are beyond great. Great staff, great shop people, eager to take care of you. Cant brag enough. They have been beyond helpful in the years we have used them.
Nice service. Fast
Poor customer service. Didnt carry anything in stock for daughters car and didnt offer to order, just walked away.
Called and they said they had my tire, went there and they did not have my tire. Ryan was kind enough to give me a tire that was close to borrow and put it on FOR FREE after closing. Ordered me my new tire and got it brand new for about $80
Made an appointment and was a little early but they took me in very quickly and professional thanks team
Great location, and great customer service.
I always come here. They are always in a great mood and always very helpful.
Los low tire with nail. No hassle fix, no charge as well. Thanks discount tire.
As a construction business owner with multiple vehicle fleet, I brought one of my trailer tires to Discount Tire to be either plug or patch (keep in mind the wheel is already off the trailer), the sales rep that work with Chase that morning had the worst body attitude and face expression. Not only did they NOT fix my tire, he stated that I would need a new tire because someone previously patch the tire incorrectly, so he wanted to sell me a $95 trailer tire (keep in mind those tires cost $40), but thats not the point. Im upset because of the customer service, the return of my tire OFF THE RIM, which I did not give it to them that way, and when I asked him to put the tire back on the rim, he said he cannot do it which was never explained to me at the beginning. I ended up going to Peerless Tires which was GREAT and 5 minutes down the road that was ABLE TO PATCH THE TIRE SUCCESSFULLY WITH NO ISSUES!
I was passing through from out of town and received fantastic service. There was a nail in my tire and Discount Tire repaired the damage free of cost. I have been to this chain before for new tires but I was unaware of this service. I was quoted about 2.5 hours and the job took about 4 hours. Im glad I didnt decide to wait in store. But despite the time, I was blown away with this experience. And Ryan did an outstanding job of communicating with the customers and helping everything run smoothly. I was very impressed with his customer service skills.
They do good work and if something isnt right they will make sure its corrected. They are usually really busy so it helps to have an appointment.
Discount Tire has great customer service. They were quick, helpful, and got the job done. Thank you, Discount Tire.
Love this place theyre always kind and you make an appointment and they take care of you right away I just love Discount Tire plenty of parking plenty a house plenty of kindness
Proud to work for such a great company!! The boys here in Amarillo took great care of us while traveling through!!
TPM light was on. They checked the pressure and all was well.
Fixed my tire in a fast orderly fashion. Clean and polite.
Quick service considering the amount of customers they had. Employees are helpful. Would recommend.
This location has always gone above and beyond for me and everyone I know that goes there. they are courteous, knowledgeable and patient. Their online scheduler is great, and the texts are too! You guys ROCK!! There have been several guys that have helped me out but I can only remember the name of the most recent one. 😬sorry!! Thank you Jeremy H.!
People where great good wait but I feel all my car problems where taken care of
Not bad service. Second time I got new tires from the same place but this time around it took longer than I wouldve liked to get the tires installed and the rep helping me tried to push new rims on me one too many times but other than that they did a pretty good job. Would recommend for anyone looking for cheap tires with good enough service.
Amazing help from manager Adam help both daughter & son & questions for them
Excellent. As a traveler 1200 miles from home, I could not have found better service without being ripped off.Thanks guys for good fast work!
Employees were respectful, and helpful.
The people are so friendly and helpful I really love my discount tire
Super friendly, kind, honest, and caring! Didnt oversell or just get the job done... The whole crew that worked on my car was AMAZING!!!
Amazing service... the manager was on point and even knew instantly that my daughter needed new tires just by looking he was very nice to us and he makes me want to come back
Love this place. They have always taken great care of my tire needs.
Love it....always pleasent employees and great customer service..
Great job and great service dont go on a Saturday you will have to wait a while.
Had me right in and out and did great work! I love Discount Tire!
Always respectful and quick to help you. Went in to get a flat fixed tire was no good told him i had no money because i just lost my job so he went to look for a used tire to put on for free til i can get a new tire.
Went there they put in a water pump at a cost of $317.91 this is the 3rd time for same problem this time the tech said fix one problem something else shows up well Im not made of money 2nd the first time it cost me almost $500 didnt fix the problem the first time and they replaced the thermostat housings and the thermostat so i if it needed replaced then they also said the cap needed replace still leaked before i had the watet pump replaced so i wonder if the other stuff wad ok and the first needed replaced or not now at anyrate i will never go and trust there servic again and they didnt offer me a discount of any kind fir comeing in a 3rd time.So i cant recommend them and wont be back
Service was quick and professional. With.the appointment I was back on the road in 30 minutes.
Always a good experience
They were very helpful efficient and friendly
They only had 2 people helping anyone and one was on the phone for an extended period of time dealing with a customer. The other was taking care of another customer. They were understaffed and unable to take care of customers in a timely fashion. I left without being waited on. Dont recommend.
You cant beat this place. Came in and was waited on by a courteous employee who took care of me. My last attendant let me know the last person who balanced the tires hadnt done it correctly. I like that. Ive taken several vehicles here for a number of years and will continue. Thank you discount tire.
My favorite place them guys is grand will use discount tire going keep going back to discount tire
Good and courteous service.
This is where I buy all my tires. Sometimes I have to wait 2 hours, but I go their because they warranty there tires.
Called and made appointment. Didnt have to wait for them to get my car in and they got it out quick. Very friendly folks.
Always get my tires here and love the free air check!!!
Got my tires rotated, was a speedy appt .... Nikki was great help and got the ball rolling quickly. Thanks
Ripped off my 19 year old daughter.About six months ago my daughter had brought in her car because one of her tires kept going flat. This was a brand new car she had for only four to five months. It was 2018 Chevy Cruz we had just brought new off the lot from Plains Chevrolet.Please tell me why they sold her four brand new tires and the car only had around 16,000 miles on it. Obviously she didnt have the money for four brand new tires so they had her sign up for a credit card. I didnt find out until later and I was livid.Honestly I take personal responsibility because I should have went with her, but I was out of town for my job. We will never go back to this place because of the unethical decision to take advantage of a 19 year old college student who did not know about tires. Please avoid this place at all costs.
Always Helpful
Took care of our flat tire quickly.
Fast and friendly service.
Great customer service, people are friendly. The guy who checked my tire conditions knew what he was doing and had the service order ready pretty quick. Everyone in the shop was working their tails off and still took time to be courteous. Definitely going back next time I need my tires rotated/ replaced.
Replaced my when locks even though they broke from another shop over torquing them. Full recommend any Discount Tire.
Very friendly customer service!! They really helped me out when I was in a bind!! Had a screw in my tire that they couldnt plug/patch, but I didnt have the money for a new tire and they still gave me one!! Thank you so much!!
Great service, polite, and quick. Good prices.
Friendly and they stayed open later because of other customers and myself
They always treat you right there.
I went to discount tire because our local shop who I have trusted for years in Pampa closed down and didnt know where to go. My overall experience at this store was good. The work was done in a reasonable amount of time, and was done with good quality. The salesman/rep was very helpful but came off as being sort of pushy/salesman-like. Maybe Ill be back, but Id prefer a smaller shop that is more laid back about making a sale.
Great service...best place to go for tpms sensor
Always great service here.
Got me right in and fixed up in less than an 30 minutes
This Discount Tire Center is AWESOME! I had VERY low tire pressure in my rear tires. I hadnt expected to have to stop there, was in my pajama pants, embarrassing, lol. They were busy, but had my pressure up to par within 15-20 minutes. The service guy was very friendly, he made it a convenient and fast experience. Yay! I will be going here forevermore!
Discount Tire always takes care of me as a customer they are quick efficient and have great customer service
I love Discount Tire in general...
Excellent service!! They never fail to take care of their customers!!
Was done before expected time allotted and very friendly service
Have been getting tires for my many vehicles here for over three decades and at many locations. These guys are perfect on price, product knowledge, service, and after sales service at every location.There is no other place that can beat Discount Tire!!!
Excellent customer service !!!! Thank you so much 😊
Got a couple new tires put on and got me rollin within an hour. Good job guys
Went in to get a flat tire fixed. They took off my tire and saw that it had previously been patched. They informed me that since it wasn’t fixed with a plug that it wasn’t safe and I would have to buy a new tire because they would not fix my previous tire with someone else’s patch on it. They did not know the difference between an awd vehicle and a 4wd vehicle.
Had an appt for 4 tires...in and out 35 mins...Shout out to Jeremy! Thanks guys! Word of advice make an appt!
Cant beat free tire rotation and balancing!
This is my go to place all the time I’ve never had a bad experience I am beyond patient when it’s busy and even now in this time of uncertainty. Nothing upsets me more when a employee turns away a customer who has been waiting more than 5 min with a child to choose to let his significant other (employee-Kaden) go ahead and attend them and giggle about it with her about it. All I needed was a tire pressure check, unlike most customers I read the wait here sign for assistance. Her on the hand needed a tire check And more, he did the tire Check and let use his car they exchanged a hug and he drove the car to write the details down and never came back. A supervisor saw I was in the tire pressure check lane because that was what kaden told me when I asked him to do it on my vehicle. “I will I’m gonna get her first.” Some one else was able to help me after almost 20 min of waiting. All the other staff are always so sweet and helpful and do their best on a busy day my wait time is not my issue it’s the employee.
I went in before my appointment and they got me in and quickly. And explain about the service they performed.
Got right in and rhey promptly repaired my vehicle
We had a blowout on one of our fifth wheel tires as we were headed out to Utah. Showed up at Discount Tire first thing in the morning and they got us right in and installed 6 new trailer tires within half an hour. Super friendly staff, excellent service, got us back on the road quickly. Five star service for sure.
Great service but they take a long time to get it all done
I got an Awesome rep that was kind and friendly and he helped get the tires I needed for my vehicle. Rep Explained warranty in great detail and now I have four new reliable tires! I am never going anywhere else!
Always have had good service the several times I have been in over the years.
Great service. They had 4 tires replaced and balanced in less than 30 mins. Devon was working in the back and was eager and very helpful. Austin was very patient with me and helpful in picking out the right tire for my use and budget. Would recommend to anyone.
I specifically asked for the lowest priced tires that would fit my car, agent showed me 2 options. After the transaction was finalized, I kept thinking $300 was a lot for 2 tires for a 2008 Hyundai Elantra. I pulled up the company website on my phone and saw that there were plenty of more affordable options, and they were all listed as in stock at this location. I didnt want to make a scene, so I just let that be a lesson learned, please do your research before you walk in. I made the mistake of trusting their employees to not engage in deceptive sales tactics.The agent did exhibit excellent customer service skills and my car was ready within 30 minutes...but I was also swindled into paying twice what I should have.
Great service they always go above and beyond
Anthony went above and beyond to help us!!! He was so cheerful and he absolutely made my day!!!! Thank you Anthony for all your help!!!!
Amazing staff! Adam ( the manager) was great to deal with and got us on back on the road as quick as he could after we had a blowout on our 5th wheel.
Fast and great job. Polite and knowledgeable. Long wait 1 hour
Fantastic service! Very polite and helpful!
Just needed to get one wheel switched out and it was due to their mistake after me buying four brand new tires they put different lug nuts on and my tire came off while driving down the road damaging the wheel so I was told they would replace it but waited for an hour and a half and then asked them how much longer it would be and they told me another hour so I just asked for my keys and left
Friendly staff and great service.
Quick and courteous service.
We were traveling and needed To find out why the TPMS light keep coming on and one of the sensors was going bad, but this was an 11 year old car with the original sensors. The tires were over 10 years old so they all needed to be replaced. Ive dealt with discount tire and I will go no other place to get tires and service and these guys were great! I highly recommend this location in this company overall! They have my business on all three vehicles of mine!
Thanks to Nikki I was able to get my new set of tires and had a mistake fixed on my discount tire credit card he is a good sales man and Ill always do business at that store because of him
These guys are the BEST. All our vehicles tires come from one of these stores, I have been to all the Amarillo locations and several out of town. I’m always treated well and served quickly and cleanly. THE PLACE TO GO, when you have tire or wheel issues.
Great customer service, fast and simple, highly recommended.
I needed a patch or a new tire. They were able to patch my tire in a timely matter and save me money. Ive been driving around with no problems at all. Really great service. I will definitely be going back when I need new tires.
Im traveling, and stopped into this location to get a tire rotation done. I was concerned about the time, as it was Friday and close to their closing time. I spoke with Aaron, who was very polite and professional, and he was able to get me in very quickly. Not only did they rotate my tires, but they also checked the balancing all the way around, and made sure my tire pressures were good. Everyone that I spoke with was very courteous and professional, theyre quick and efficient, and I would recommend this store to anyone needing any kind of tire service, you wont be disappointed. Many thanks to Aaron, and the staff for a job well done.
Friendly service! They got to our car pretty fast. Keep up the good job guys! Thanks!