I purchased a three year membership and they started billing me before two years had gone by. I wrote them and told them I had another year on my membership but heard nothing from them. I have now been cancelled for non payment and my card still shows that i have another year of coverage. I will not do business with them again. I have requested a refund for the year of service that I paid for and didnt get.

I cant stand AAA Roadside service. I needed them for both summer of 2020 and 2021. Bad service very very long wait. Summer 2021 stranded on the highway.. they nvr showed up after an hour or so wait. A family member finally found us thank God. Summer 2021 stranded on highway they finally came after 2 plus hour wait. Im with On Star now hopefully they have much better service than AAA roadside. And I have a newer vehicle. But AAA discounts for dining or car rentals etc are pretty good

Too bad there is nothing lower than 0. Worst ever. Will never say anything good about aaa again. Will spread the word how awful it is

Love them great prices and benefits would recommend them to anybody

The help I receive is very good. They make sure I have everything completed before I leave.

Great response time! Friendly drivers

Left me sitting on the side of the road for four and a half hours

My mom got the paper maps she wanted to follow our driving root. I use Google maps myself.

Kept on phone way to long two in a half hours trying to renew membership . Terrible and bounce around from agent to agent. Terrible customer service.

Very nice people nice people to deal with

Very helpful and sent me lots of travel books snd maps.

They dictate to you. They dont care about customer service.

Always the best

Didnt even get to talk to anyone.

Very kind,and fun people assisted me,and it made my day!😊

They were quick to get back to me

Fast service

If youre in Amarillo, TX make sure to stop by this office for some friendly help on booking your next vacation or even getting an insurance quote. AAA Texas has some of the best insurance rates you can find in the state of Texas! Just make sure you look around back of the shopping center it can be hard to find.

Super friendly staff!

We had a girls trip planned to Punta Cana with 5 traveling, from 3 different locations. The lack of timely communication was an issue. The travel agent, Sherry did not send travel documents to the out of towners. Those in town had to request it, and told oh its here.The resort we stayed at was just average, and we did not get a very good deal, as we discovered when we arrived. There were many things we were not offered, or arranged for. Very basic communication and service.I will not use this travel agency again.

Needed guidance on an international trip. Helpful.

Customer service is awesome!!

They didnt answer their emergency roadside assistance line.

Helpful customer service.

I am thoroughly disgusted with insurance companies placing me on hold for long periods of time when I am buying. God, I would hat to see what happens if I have a claim.

Very friendly