Wont be there ever again.My experience was intolerable and the employee was probably not even disciplined. I have been in retail for a great deal of my working life and I have never been insulted by an employee like that before.Karma...to you and no you were not RESPECTED...your position was but, NOT YOU.
Good decent deals, great quality products and helpful good employees.
Great cashiers, friendly and personable just need more cashiers. It takes longer to check out than fill up the cart.
Safeway is always clean, well stocked, well lit and the employees are always helpful and very professional.
Very nice and clean store, floral section was beautiful and fresh!
Nice big store, plenty of room in the aisles. The parking lot is a little tough to navigate. Its on a very busy corner. It is well marked though and traffic patterns are thoughtfully established.
The price is very reasonable and always fresh
The food is very good. I havent ever been disappointed, nor has anyone in our party. If the weather is good you have three choices on where to eat. You can eat in the restaurant, in the covered patio, or out with the view of the river. This is a very good restaurant.
Safeways wonderful they have the best cakes their pastry chefs are truly artists.
Pretty good store most of the time it has stock of items I shop for
Good for Safeway. They had more checkout clerks and lines moved fast. Maybe they got tired of being avoided by community.
Nice store..clean..better then the one on Admiral Callahan way
Seems like this Safeway picks and chooses which customers to be courteous to. Rude employees, I needed help and was told I had to wait til the person tht could help me was off break!!!!!??? Uhhhh...so my time isnt important??? Seems like alot of the staff here need to be re-trained on Customer Service! The Hispanic, short haired lady needs a attitude adjustment Pronto! She may wanna fix tht rude exterior of hers! Despise going there and seeing her rude, face!
Ordered online and when I went to pick up groceries, waited 30 minutes in the car after notifying staff I was there. When I called to check status, a staff member told me all staff had left for the day....I watched her bring out groceries 10 mins prior. When I mentioned I just saw her, she got an attitude and thought she hung up the phone...I heard her complain about me to another co worker. This was the worst customer service ever! Left my number for management to call ( of course the manager was on break when I went in ). Online ordering not easy or service oriented.
Good quality, but prices are definitely too high.
I have been a regular since moving here, but ever since they cranked up the volume of the beep on their service desk calls, I have to wear earplugs. I still come because of the convenient location within walking distance of home, but the need for earplugs is not convenient.
Checkers are all very friendly and helpful.
Best Safeway in area always clean people helpful plenty of room in aisle.
This is a very nice location. Ive been to quite a few Starbucks over the years and I think that the hiring practices of Starbucks should be commended. This is a very nice location. Ive been to quite a few Starbucks over the years and I think that the hiring practices of Starbucks should be commended Either its the training or just how the interview their personnel but this location is top notch.
Just went in to grab a Birthday cake. Great choices & although a bit pricey....worth it! Yummy!
Very nice people,alot of 😃
My Local safeway since I was very small, Always well stocked, friendly staff, they always do an amazing job. Never disappointed and they even have quite a few vegan options.
4 stars as always. 6 would be perfection, but no grocery store is yet at that level.
Fast service during busy hours at the checkout
Always over priced the sourdough has NO flavor has the same taste as all the other breads they make.Very 😭 because they used to make very good sourdough french bread.
I enjoy the great savings on products i use every day. The employees are very helpful. The 🎵 could be better.
A great store in American Canyon. Wish Safeway posted its store customer numbers with dates and activity to pick the best time to visit their store.
I remember I used to play in the field before they opened this Safeway in the same field that its built on so I was a little unweary about having one but its always been one of my favorite stores in this town and I love this place very much and it will always hold a place in my heart. Shout out to Frank whos been there since it opened it was my old neighbor.
I shop here on Fridays. Other days I go to FoodMaxx to maximize my shopping power.
Customer service is all in the safe crew, engagement is very helpful Ms Elizabeth, Michelle t,Jill, Afton, always rise to the top shanon,rob make awesome sandwiches!The gentleman who orders my Epson s and makes sure its stocked is cool and helpful Naveah is helpful as a courtesy clerk, Anna are awesome!
As with all Safeways you definitely need to have one of their cards and shop the sales, otherwise its too expensive. However the other side of the coin is good friendly service, and wonderful produce, bakery and meat departments.Biggest drawback is that you have to buy liquor and personal items in their own section. So you need to check out TWICE if you want a bottle of wine with dinner. So annoying that I wont be going back.
Fine products, unfortunately I had to sell my children to afford them but hey, win win. Fewer mouths to feed .
Good place to shop, especially for gas. Really cant find gas as reasonable else where. The nice thing about that, there in many places!
The store is great, clean and organized .The staff that I encountered however was somewhat rude .
Since the store chain was bought out, it has lost its neighborhood feel. Used to know and have friends whenever we shopped..now lucky to find a familiar face day to day. Nice to have some from time to time that have been around for years,vs days or weeks Iintermittently. Pharmacy is great...they do care and remember you. Most checkers are friendly and efficient, nice to chat with, but too often some just the opposite. Prices are good, though have gone up like everywhere...using card and coupons is worthwhile. Seem to be phasing out many familiar items, but still best place in town. I did give a 4..as most employees are friendly and attentive.
Great place but it has had since tragedy happening over the years. I dont know why its become a hot spot for crime.
Safeway as Safeway always is clean, employees very helpful.
Usual great quality and the usual wait to check out.
I avoided Safeway for years, favoring the cheaper prices at walmart... HOWEVER, recently I find myself at Safeway atleast twice a week. The weekly sales make it affordable, and the store is clean and well stocked. Navigating the store is far easier and the deli section always covers me when I cant think of something to make for dinner. The discounts on gas make up for the slightly higher prices. (50¢ off per gal on my last fill-up). Its a good store that always has what I need in stock.
Better selection. Good staff that responds to questions quickly. Still needs better fish offering. Bakery could us improvement. Asian food aisle a bit low on stock. Good organic vegetable selection.
Just stopped to get gas thats all...
Dont expect to ever help you on the phone
Purchased a bouquet of White Rose & Lily spray white for a funeral $35. Floral cashier/Heidi didnt even wrap the flowers. The roses were damp at the stems, I had to request clear wrap for them. Wrapping the flowers was not an automatic procedure.
Very busy and only two lanes open. Reminded me of walmart
Great staff specially during this pandemic theyre all nice and theyre all very neat and clean. Hats off to Josh the manager always working too hard always had a friendly smile for you.
Very clean store. Its a little hard to maneuver in these times of covid, as they are still packing space with product. I think they could clear a few things out to make it easier to shop around people standing in line. I have no issues standing in line. Patience is needed in these times. It was a good 20-30 minute wait in line and we only had 5 people ahead. The employees were working extremely hard and as quickly as humanly possible. We had questions for the butcher and both gentlemen were very polite & cordial as well as informative. If you want meat cut a certain way they still continue this process, but only for meat that has not been put out yet. So if you need butcher services and they have the cut in back, they will do it! Yay! Its a nice Safeway. OH! They are having a sale on tri tip!
More of a selection at this one, nice and quick.
Nicest Safeway in the area. I have an indoor Deli counter thats good too.
Love safeway better then lucky dont ask me!
Its always good to pay for sale items,& Safeway has good sales if you shop wisely. Check stands are faster at night then the day time
They did not have any advertisement papers
As always youll find the easy and fast food products.
Nice staff. Great selections.
Store is clean, it has a decent variety of items to choose from. Employees are friendly and helpful.
Location has all $5.00 FRIDAY items advertised. Pleasure to shop here.
Staff is great and attentive. Store.is well laid out and clean especially like products having price labels iike Raleys in Napa
Great place to shop.
Great. Their meat department is excellent
Easy going clean folks and fuel island availability
I love Safeway but I cant shop there anymore. Unless youre hitting their sales flyer, theyre way too expensive.
I loveeeeeee this store
Grocery store. Clean. Nice deli staff
Honestly I hate going to Safeway so much. Especially since one of the new employees, Princess Mckey helped me. First she almost killed my life, then my mom’s life, then my sisters life. Worst sandwich maker ever. Honestly a low notch employee worthy of suspension and let go.
Is that those who used to believe one of the cleanest Safeways Ive ever been in not crowded at all
Clean store. Great service in the deli. Clerk prepared our 🥪 and alerted us to free rotisserie chicken with coupon on receipt. I think her name was Moira. She definitely made our Fourth of July better.
Great store with great location. Gas station with low prices too.🙂
Nearest Safeway around me and they are all helpful . Gracias
Nice customer service, helpful, and discounts if you sign up and use a phone number so items are cheaper.
Safeway is a household grocery store with everything you need,but compared to a few other grocery stores, theyre a little pricey. This particular one in American Canyon is closest to home,and it has a mellower vibe compared to the one in admiral Callaghan Lane.
Clean employees either stuck up or rude? Havent figured it out yet!
Great store, clean, well stocked, friendly staff. Thank you
I was obviously discriminated against at the deli just a week ago bad enough for others to notice. I wont hold the company responsible for every bad actor so Ill return.
Clean with very friendly staff
Good selections friendly staff & fantastic hot deli.
There was some guy in the front begging and pestering people about voting but other then that my shopping experience was nice. Got in and out thanks to the lovely cashier who also bagged my items in order from refrigerated things to other. Appreciate it!
They almost always have what i need, but since they reorganized the place its hard to find stuff again, specially since they have the drinks selection in like 3 diferent spots, where the bakery is they have the water and sport drinks and in the middle of the store they got the energy drinks, soft drinks, they should have kept them all close to each other, i spent like 30 minutes looking for the body armor drinks that my wife likes till they told me they were at the end of the store about 8 ailes away. Other than that i always like going to safe way because its a faster trip and you dont have to stand in line to get in
🛒Decent lines for a popular place.
Well managed store. Tasty delicious sandwiches.
Safeways always been a popular shopping location in my life they have everything you need mostly for kitchen and cooking and cleaning. Lots of good prices on food and their produce.
I love Safeway in American Canyon you have to go and see it. They are so nice. Helpful and the presentation Oh, theyre items. Food vegetables looks so fresh. Even fresh cut they look so fresh the fruit. Thank you. American Canyon. Safeway
Friendly staff and people but 2 crowded on the weekends for me. Otherwise pretty nice place.♥️✝️✝️✝️♥️
Produce department not stocked well......missing many sale items, no one around to ask! I guess Tumms are a dangerous item could not add to my grocery order, I would have to make separate transaction in the Tumms department ..... Very user unfriendly ! Will not show there again!
Lots of cute guys
This is my favorite location to shop at. The employees are amazing, patient and friendly. Their management on the floor is awesome always checking to see if they can help out. There are some employees not so great but thats anywhere.I also enjoy getting my gas here and thats saying alot since Costco has always been my to go gas station. I usually save about 20 cents a gallon which makes a big difference. I earn points for shopping which turn into rewards for saving on gas.
Good for groceries
Great deli!! Yummy
Nice store I liked the fact that they have a key machine and a cell phone kiosk. My wife and I went in late so it was peaceful
Dairy section not in great shape. No Safeway sour creme. No Foster Farms chicken. Courtesy clerk doesnt know how to bag.
Great place. Awesome prices.
One checkout with 30 people in line. Will not be back
Because its one of the Neighborhoods stores its a very safe place l guess?
Clean, stocked and nice associates to help find items
Love the deli
Not a very welcoming establishment, Its almost like a member only exclusive place to shop.
Great store decent service
FOREVER out of stock alot of items and dont get me started on the delivery service. I live about 2 miles away and I still rather pass it on the way to another one.
Love this safeway, great customer service by all employees. Clean and well organized store.