Brad (LG Certified)came and figured out our problem quickly and made sure it worked before he left. He helped me to make sure the area was clean and helped me to understand how to better take care of my LG washer in the future. Ill definitely call him again!

I called Utah Appliance Tech with an issue we suspected was a bad compressor in our LG refrigerator. They helped us get in contact with LG, process the warranty and did it all in the same day…this is how business should be done. Very happy with them!

Excellent service and experience. Washer broke yesterday and was fixed by this afternoon. Gave me great advice and help with other washing machine issues. I am so happy I called this company.

Brad fixed a problem with my washer today. He was punctual, efficient, polite and quick to diagnose and correct the malfunction. His fee was reasonable and the service and expertise were superb. I so appreciate the repair and would recommend him wholeheartedly.

I texted them and had a tech out and a fixed washer in under 2 hours. He was super friendly and professional and knowledgeable. Thank you!!!

Prompt service, very professional. Explained how to maintain my dryer. I would recommend this company.

I love their receptionist! Right away she told me how far out they are booked.and told me how my LG warranty is extended past one year for the “no-cool” problem with my fridge, so that I may be able to get a service tech faster by calling LG directly.I will call Utah Appliance tech again when I need help!

My experience was prompt 5 star. He was prompt to arrive to schedule, providing a block of time to arrive in. He is knowledgeable of the products, even old appliances like mine. Another of important asset he has, is he is very thorough, catching some future problem without breaking the bank. His efforts are a real bargain.

If I ever need help with my appliances again, there is no question, I will have these guys handle it! Josh, the tech, was here when they said he would be and he was in and out in about 30 mins give or take. They had the heating element part that was needed for my Maytag dryer. They didnt charge a ridiculous price like some others do. Straight forward, honest, professional and efficient! I will recommend you to anyone and everyone that needs appliance repair! Thanks!

Amazing company that we can rely on. As an apartment management company we enjoy working with them.

Brad was really helpful and genuine. He was able to repair my oven door within 15-20 minutes

Ridiculously expensive. $460 for 1 hour and 4 minutes of labor from door knock to completion.We had a refrigerator compressor die, the warranty covered the compressor but not labor. I asked the tech why it was so expensive and he told me that it can sometimes take longer and they charge a flat rate, also that they have to go to a school to learn how to do compressors, and that there is gas costs (transportation). I dont think I have ever paid this much for anything. He said it is competitive in the industry.For reference the average hourly rate for surgeon in the US is $189 per hour and after some google searches it seems the average rate is about $100 to $200 per hour for fridge repair guys.This is unconscionable at its best. I am disgusted with you.

Great communication and service! From start to finish they provided a great experience and they put my mind at ease. Kind and caring employees along with a knowledgeable technician that did an amazing job. I highly recommend them!

I purchased a used fridge for cheap on KSL and it went out a few days later. The symptoms indicated the compressor may be bad, and every appliance repair store offered me the same advice: buy a new fridge.Utah Appliance Repair is the only place that offered to have a tech call me back, and then also assist me in diagnosing the issue over the phone.They have earned a customer for life with me.

Great service. Brad my technician was very knowledgeable and professional. Cleaned up his work area which I greatly appreciated! Will definitely use them again for any service needs.

I tried a couple of other service providers before stumbling upon this gem. The service we received was exceptional, from the initial call, to the appointment setup, and right through service. The tech took the time to properly diagnose and fix the issues with our French door Frigidaire that had been plaguing us for months. All for a very reasonable price. I highly recommend Utah Appliance Tech .

The service was really quick and I was actually amazed. I called around to a few other companies when my fridge went out and no one was able to come for 2-3 weeks. Utah Appliance Tech had someone out to look at my fridge the next day and replaced the part just a day or two later. My fridge works great now and I am very pleased. Everyone was very friendly and knowledgeable. I had an amazing experience with them and I highly recommend them.

I am super happy with the service we received from Utah Appliance Tech. Brad Kitchen, our technician was amazing. I could not believe how quickly he had our dryer pulled apart and had diagnosed our problem. The repair was quick and our dryer is running like a top. The communication was great, and the price was very fair. I will be calling and recommending them for any appliance repair needs.

This was my first experience with Utah Appliance Tech and very happy with their service and prices. Techs (Jared and Brad) were punctual, friendly, and professional. Although we had to wait for about a week for the part to come in, Jared came within a couple of days to install it. Then, when we needed another part I wasnt charged for labor. I will call them again in the future. (They serviced my LG washer)

Got to my home within just a couple of hours of my call and diagnosed it within minutes. The part was supposed to take 3 days to get in, but instead of waiting he made a special trip to get the part and I was up and running in no time. Excellent service at an unbeatable price! You cant go wrong here!

Brad has been great to work with. We have been using his services for the past 4 years consistently and have experienced nothing but great service. He knows his appliances and have been fair on pricing. He always responds quickly to our needs and have become a friend to our family.

Honest company that will treat you well.

We have had a wonderful experience working with this company this week. They were chosen by our home warranty company, but I would use them again in a heartbeat! They contacted me promptly and were very understanding of our busy schedule. Our refrigerator went out Saturday night and they did everything they could to get it working for us again quickly. They made an early morning visit one day, and then worked after hours tonight after the parts we needed had arrived. I am very pleased and would definitely recommend them.We worked with a different company (also chosen by our home warranty company) a few months ago to fix our microwave and they were awful. They were hard to get in touch with and took forever to help us. It took more than 6 weeks to finish the job. This experience has been a night and day difference.

Id like to give them a good review. Their tech is a nice guy and the lady in the office seems nice enough but after dealing with them for a year (no joke) and them not fixing my fridge Im left feeling really frustrated. The first time they came my fridge had stopped cooling and was leaking. He supposedly fixed it and it worked for about a month and started leaking again. This time I requested another company through my home warranty to come out since they abviously didnt fix the leak the first time. The leak was fixed by the other company. In August my compressor went out. It was replaced. Heres where most of my frustration comes in. Around Thanksgiving my fridge stops cooling AGAIN! He comes does something to it. A week later it stops cooling again. A week later he comes to my house works on it and 5 days later it stops cooling AGAIN. It takes another week for them to come back. At this point it never cools again but he just keeps guessing and replaces parts etc. Fast forward to February. It never ran again. Im still without a fridge today waiting for the insurance company to send me a reduced check (because of all the useless parts he guessed would work but didnt). So Im still without a fridge and will be sent a check with not enough money on it to replace the fridge because they deducted the amount for the parts that didnt need to be replaced in the first place. A couple of suggestions:1.Have someone in the office answering phones so when the warranty companies (or customers) need to get ahold of you they can.2. Make some space in your schedule for recalls. If you didnt fix it right the first time people shouldnt have to wait another week for you to come out and look at it again just to wait another week for you to order the part.3. Dont replace something unless you have proof its broken. (It got to the point that it was just a guessing game and even though I have a home warranty Ill come out of my pocket in the end.) I have hundreds of dollars of brand new parts sitting on my fridge that never even got used.

Great service! Brad was able to come out the same day and fix my washing machine and tune up my dryer. He did a great job and was very efficient. No problems here!

Our technician Brad Kitchen service was extremely prompt. He detected the issue with my dishwasher very quickly and corrected it. He knows his stuff. We will be calling him again!

Our Technician, Brad, was awesome!Our compressor went out Saturday during the day sometime, we got home and discovered that 60% of our frozen food had melted (Goodbye Ice Cream). Brad made an after hours trip over at our request, fixed it in less than 20 minutes, and was extremely professional.Im very impressed with the speed in which the repair was done. Our apartment management company selected Utah Appliance Tech, but in the future if I need service done on my personal appliances. They will be the first people I call.5 Stars and every single one is deserved.

This is a WONDERFUL company if you need your appliance fixed. They came out quickly and diagnosed the problem, and then worked around my work schedule to come out and finish the job. Jared was a wonderful technician and I highly, 100% recommend this company to anyone! THANK YOU Utah Appliance Tech!

Had them come fix my ice maker, and then it started leaking. I was told it sounded like that would be a whole other issue, and they would charge me 75$ for checking it out if it was.If you dont want to keep paying for a job that should be done, I would recommend going elsewhere.

Its not ever convenient to have a refrigerator stop working! These guys exceeded our expectations in the repair they performed. They were able to diagnose our problem sooner than anyone else could. The diagnosis was also accurate and the scheduling to the completion of the repair was efficient, economical and clean. Thank you!

Best experience I have ever had with an appliance repair business.

I don’t like leaving negative reviews, but when an appliance company fails twice to fix my washing machine, and then tells my wife to essentially go away, it kind of ticks me off.Poor marks for this business on both technical skill and customer service. I will not seek their services again.

Exceeded ALL expectations...Refrigerator was not cooling. Compressor was the diagnosed culprit. Brad came out to install and concluded that it was NOT the compressor but a possible leak in the tubing. He was unable to locate the leak after taking 2-3 hours to thoroughly check everything possible. He refused to charge us anything even though there had been two service visits and several hours of work. Beyond honest and empathetic to our dilemma. They have a satisfied and loyal customer for life!!!

Exceptionally honest and fair. I cannot say enough good things about Brad and his company. I recommend him to anyone who asks me about appliance repair.

Utah Appliance Tech did a great job with our dishwasher repair. They were very responsive whenever I contacted them, they were always here at their appointed time, and even went out of their way to get the job done early for me. I will definitely use them in the future for any needs.

Fist time they came out their was a misunderstanding. However Brad took care of the situation and came out earlier then Wednesday and had the part in within minutes. He looked the washer over after installing the part, test ran it and BAM it was done. Would recommend Utah Appliance Tech. to others. They went out of the way to make things right and I got my washer back Monday instead of Wednesday. Thanks so much for being quick and getting my machine running again!!!!👍🏼👍🏼👍🏼

I had a range that was not working had another company, Quality Appliance, come to diagnose the problem, but wanted to buy the part and fix it myself. The technician with Quality was really annoyed with me not having him fix it and wouldnt give me the part number, and it turned out he didnt diagnose it correctly and refused to come back out since I didnt pay him. Utah Appliance Tech was super friendly, showed me how to do the fix myself and happily gave me the part number so I could make sure I got the right one. He also told me if the part didnt fix he would come back out. I couldnt be happier with the service I got, and am just frustrated that I wasted my money on another company first.

Wasnt so pleased with my service. Not really one to complain. But when I pay for a complete diag and pay for the complete install and part. Still left with a broken Microwave. Never argued with the prices. Paid 187 to find out that the whole microwave was broken. Wish it was further diagnosed at the start and just paid the 75 diagnosis and bought a new one. Doesnt seem like this company would stand behind their word when we agreed to 187 would leave me with a fixed microwave. Pay one diag fee and get the part number from them. Good hook and sinker.

Excellent company to work with. Brad replaced an LG compressor for us under warranty. Very fast and did excellent work. Thanks!

We had a problem with our fridge. Jared came out and fixed the main problem by putting new gaskets on the doors. We kept having a few issues and they came back until everything was working perfectly. As a bonus, Jared fixed our washer! Great people to work with!

Great experience! Brad was able to come out the same day to fix my dryer. He was patient with the mess I made of it, trying to fix it myself, as well as the sticker for my model number being missing. There was a part that was needed that I was worried wouldnt be found and would have to replace the whole motor, but Brad was able to find it, pick it up the same day and finish the repair! Thank you, thank you, thank you! Couldnt have done it without you! Believe me, I tried!

I just wanted to give a shout out to Brad Kitchen, appliance tech. He was so knowledgeable, polite, fair and clean ( which all women appreciate). He explained things to me in laymens terms without making me feel dumb 👍 He helped me save my refrigerator! Thank you Utah Appliance Tech and thank you Brad Kitchen.

They are quick, accurate, and very reasonably priced. I really appreciated their work. I would highly recommend them.

When my LG fridge had an error code, I called another appliance company that had really good reviews - but he said he didnt even need to come out and look at the fridge when I told him the error code, and what I found online about it. But then he said they dont really do LGs, but to text him the model number and my name and number, and hed look into parts. I never heard back from him.I looked on LGs website for a suggestion on who to call. Two companies had average reviews and this one had no reviews, so I chanced it. I told him the same things I told the other appliance company, and he said he should still come out to look at the error code because it could be one of three things. So he was able to come out later that same day. He diagnosed the problem, then got me a total on the part that he needed to order. I didnt pay anything that day, but when he came back two days later with the part (and was very understanding when I was running late) and installed it, I paid easily for the part and the previous days visit. He was really good at answering all of my questions.I had a really good experience with him. He is friendly and did a very good job. I would recommend him and his services. Thank you!!

I cant say enough about this honest, family-run company. I self-cleaned my oven 5 days days before Christmas and it burned out the thermostat. I was in a panic with company coming and no working stove, nor burners. Brad, our technician, bent over backwards to help me and with an over-nighted part, I had a working stove before Christmas. I called several other companies and Utah Appliance Tech was extremely reasonable by comparison. This will be my go-to company in the future. Thanks so much!

They fixed my microwave quickly and were great to work with. I especially loved that I could text them to set up my appointment.

I was pleased with the honest and fair service provided. The problem was quickly identified and repaired and the technician took time to inspect the rest of the appliance and answer all of my questions.

The service I received was great. They were very friendly and got the job done quickly.

Excellent appliance repair company! We have used them several and they are on time, thorough and friendly.

Brad was friendly, knowledgeable and resolved my problem with my oven quickly. Great service and quality repair! Thank you!

Great work, great price, and excellence customer service!

So helpful and didnt keep me waiting all day. I would highly recommend Utah Appliance Tech!

He called ahead to let us know he was on his way, arrived on time. He quickly found the problem and had my dryer working again.

Our LG washer of 7 years stopped working, I called LG to troubleshoot and we realized we would need service. LG gave me 3 companies to call. We called all 3 and the others seemed to stack all these fees but Brad Kitchen gave us a flat fee over the phone before even looking at our washer based on what LG suspected was wrong. Brad was to our house and fixing our washer within an hour of calling him, he even had the part needed on his truck, no waiting around for a tech or waiting for parts to be ordered! This means the world for a busy family who needs clean clothes, lol! Brad knew exactly what was wrong and even did extra things just out of pride for what he does. You can tell he cares and is super knowledgeable. He was done fast, leaving us in great shape, washing clothes 24 hours after our washer broke. I would highly recommend him based on efficency, knowledge, and price. We are excited to know we have someone reliable and honest to call for our future aplliance needs. Thanks Brad!

The only company that new what they were doing to fix my fridge.

Worst customer service I have ever seen!!!! Landmark Home Warrenty sent this company out and it has been nothing but a joke. Their tech Brandon came to my home and made my microwave and dishwasher worse than before he came. He left my microwave off completely and it didnt heat at all after he got done with it and then my dishwasher started leaking after he worked on it, then told the Warrenty company the problems it was having are pre-existing conditions!!!!! I just moved in how can it be pre-existing? He also told my husband that he gets in a lot of trouble when claims are not completed within 5 days, well then if thats the case then why has my claim been unresolved for now 2 months!!!!!! Also my husband rearranged his schedule for 2 days waiting for him and he ended up having to call him to find out where the heck he was at since apparently he didnt have the respect to contact him when he purposely got my husband contact Information to let him know what was going on. We have also tried contacting their main office and still to this day have never heard back from anyone. Thanks so much Utah Appliance Tech for your speedy fast and great customer service skills you have given us!!!

Friendly, fast and not overpriced!!

Fantastic service from a professional tech!

For the past two years I have always called Utah Appliance Tech. They are always dependable and fix the issue right away.

Great service!