Back in my day, I had a flat tire and my homies lug wrench didnt fit the bolts on my whip, so we hit up the ole auto zone and they got me that wrench quick as the snickens!! 10 outta 9 would recommend!

Friendly and knowledgeable staff. it was easy to find what I needed. Prices arent bad, Id definitely recommend this store.

Excellent service with lots of parts. I especially love the fact that they can read car error codes for free excellent help.

Place was alright. I’m by no means a car guy. I’ve been learning a lot but have questions. My car was having some difficulty with the battery. Car wouldn’t start. If I pushed on the positive terminal, the car turned on. I wasn’t sure if I had bad cables or just bad terminal clamps. I went in and asked for help, I was directed to isle 11. I said, “ok I just don’t really know what I’m looking for.” Again, directed to isle 11. After looking for a while, I decided I didn’t know enough about what types of cable to replace so I just bought new terminal clamps. So far, no issues with my car. I would have liked to replace the cables but I got no help with it. I’ll have to read more online.

Franscisco was insanely helpful helping me with finding the right headlight to fit an aftermarket bracket. The dude was out in the cold with a t shirt on helping me figure it out and I drove away with the piece I needed 5 starts for Francisco and the whole staff here

Great customer service, they took great care of me and got me what I needed quickly so I could get back on the road.

Absolutely infuriated at the treatment a customer ahead of me received by one of the staff at this store! From the purely ignorant and rude tone of voice staggered with impatience at her, (what to him seemed to be, lax pace in finishing her shopping) to the very unprofessional and insulting comments spoken to me upon her exit from the store....to make matters worse, when commenting that the customer was actually my friend and that he was out of bounds and I wanted his managers name, another employee I hadnt seen before now, spoke up to ask which manager....I told them I wanted the g.m and she asked why so I recounted the events and included the young man all but shoving her change into her abdomen, and the insults following her transaction....I was denied the name of the manager....this is unacceptable in so many forms! My friend is NOT going to be returning for anything with that type of staff on payroll. Not good guys!!

Tried to get a battery for my motorcycle. They didn’t seem to have a way to look up which battery my motorcycle required. They sold me the only model they had that was the same size. Turns out it didn’t have enough amperage to start the bike. When I tried to return it they made me swap it out for another identical battery to make sure the battery wasn’t bad. It didn’t work either. I eventually got my money back but it required 3 10 mile trips and a lot of time and I still need a battery. The people were very nice however.

Great service! Went in to find a head light bulb for my old Mazda. Not only did they find the bulb quickly, but they helped me install it right there and then outside while it was snowing hard. Will definitely go there with any my needs from now on

Kind and generous help from Miggy today. Thank you!

They were amazing and helped us avoid several lemons from a notoriously bad dealer in the area.

Had a very pleasant experience here!

It’s amazing how much of an impact good customer service can have.I know almost nothing about cars and came here to get a new battery. Not only did the staff help me jump a few holes and find a great price, but they also went the extra mile in installation. I went outside to install the battery with tools they had lent me and there I saw the store manager, Jeff, who was on a break. Quickly noticing I had no idea what I was doing, he proceeded to walk me through the entire process, educate me on my car, and help install the battery in 5 min (fixing some things that would have taken me 3 hours). He never asked for anything in return, just said he was glad to help (and all this while he was on his own break!) I left auto zone with all my problems fixed for a great price.I have nothing to say but positive things to say about Jeff and the rest of the staff here. They are committed to helping you, not trying to cheat you in anyway, and they want to take off stress for people like me who don’t know much about cars. Thank you for a great customer experience!!

Jeff was awesome! I havent been here in a while, but the customer service has gotten a lot better since the last bad review I gave. Jeff is a superhero! He helped us a ton, he answered all of the questions we had and taught us what to do if the problem happened to our car again. He changed the battery, gave us a discount on the new one, and was super fast and extremely friendly! Good Job Auto Zone.

Great customer service. Without giving details, Ill just say that they helped me get the price I needed on an otherwise very expensive part. Good people. Thank you!!!

Aaron was awesome helping me out! I wasn’t happy with service from a different store and he made it right. I’ll avoid going to different locations next time and go straight to the AF location!

I love that I can go in here as a woman, and not be treated like I dont know what Im talking about.

We had a dead battery and William was really helpful. He got us a new battery and put it in for us real quick and easy. Come here for awesome service.

Very pleased. Jeff went above and beyond the call of duty in helping me resolve my problem. He took the time and had a great attitude. Thanks again Jeff! Ill be back to this Auto Zone location in the future for sure.

Jeff was super helpful and nice! Car issues are stressful and he shared his experience and took the time to answer our questions honestly which made it a reassuring and optimistic experience. He helped with every request even though they were short staffed. Definitely going back again and asking for Jeff.

Staff is very friendly and one can find anything needed.

I love my AutoZone store! They’re always super helpful. Great customer service.

The manager Aaron Murphy was amazing and patient. I came in with my Dad who had a stroke this year and struggles speaking. Aaron was patient and very kind the entire time.He was friendly and took the time to chat and make jokes with us before we left as well.

We just spoke with Jeff on the phone looking for a part because we were trying to do something on our car for an hour with no luck. After talking with him, he gave us some advice and a minute later, got the issue taken care of.Jeff is the reason we will go to this specific AutoZone in the future. Thanks so much for your help!!

Very helpful and has lots of tools to test. I had a battery that had run low and they charged and tested it. If you might need help or parts this is a good place to go.

Despite having been furloughed/unemployed and just super behind on life over these last 4 months I still needed a working car. And take it from me that Mike understood, and that he took care of me. Thank you Mike. Hope you see you again.

This is my go to store ! Jeff is the man and will take care of everything you need. Was so nice to my wife too. Went above and beyond for us !

This store is the most unhelpful store I have Ever been to, they refuse to even look up common parts and say good luck I suggest going to Napa just north of them.

Miguel was so hopeful. Didn’t try to cheat me or sell me stuff I didn’t need and was super friendly. It was a great experience because of him!

I when to AutoZone in American and Tadion AKA Tdawg was really nice to and helpful to me. Kudos to Autozone for hiring good people like Tdawg!

I go to lots of other parts stores but get the most help here. I think I will start only going here.

Great place, they always take care of us, they always make us feel like they do care about taking care of our car problems,I dont call or go anywhere else if they dont have what I need, I rather wait, Napa and Oreally Suck big time around here.

I rolled in to the store at approximately 9:50 PM in need of a new battery from my truck and realizing that a replacement 10 mins prior to closing was going to be tough. Jessica assisted me and the way she acted it may as well have been the beginning of her shift. She was pleasant, knowledgeable and very accomodating. When I finished paying it was past 9:55 PM but I took a chance and asked to borrow their tools so I could replace it and return the core all in one visit. I would have totally understood if she would have politely said no we are closing, but she didnt. I got the tools and went out just as the light were shutting down making it a bit more difficult to change the battery. Alex, another employee then came out and asked if he could help and immediately did so by getting the lights back on. He then came out and was right in the thick of the exchange with me. Because of his help, btw he acted like there was zero rush and told me at least 2x to not apologize, I got it changed out just prior to 10:10PM. Employees like Jessica and Alex are invaluable and will bring me back to this AutoZone over and over. Thank you so much for all the help!

I am so grateful to Miguel at AutoZone in American Fork. He went above and beyond to help me with some things for my Rav4. He really knows how to keep a customer! He is my car guy for sure!

Went into Autozone last night due to a dead battery. I already knew which battery I planned to buy to replace it, but the guy who helped me said that the battery was probably still under warranty since it was manufactured in 2018. He told me he’d be happy to sell me one, but that it might be worth checking with Napa to see first. I was very happy that he was looking out for me, the customer, even though it meant I might not buy the battery there. In the end, I saved about $110+ since there was still a partial warranty. Based on this experience alone, I will always go to this Autozone for any of my automotive needs!

Aaron Murphy and his team were such a great help with our car.

Great service; Jeff tested my battery and it was as bad. He replaced it in no time at a reasonable price. Thanks!

Aaron Murphy helped Me today! He did a fantastic job! He was very detailed in his exclamations and was a very clear explainer of how things work. He helped me get signed up for the rewards program and treated me with a lot of respect. I will definitely be coming back to this AutoZone exclusively because of the way I was treated today

I stopped in about two months ago to have a check engine light code read. I walked into the store and was greeted right away, which was good, but as soon as I stepped out of the door, and was asked which car was mine, it turned for the worst! The young man asks me which car and when I replied which one it was, he Laughed and said, Thats the problem, it a _______(fill in the make and model of my car). I love this car BTW, and it was not because of the Make or Model, but that being said, he has the right to have his own opinion, but should keep it to himself!! I unlock the car and as he gets into my vehicle he says how much he hates the bucket seats that come in my car. He then says, why did you get a manual transmission? He thought that they didnt come in a manual. I said, Im pretty sure that a lot of them come with a manual. FYI: They only come in a manual, but I was trying to not insult his vast 20 years of life knowledge as he was about 20 years old. I wanted to cover for him slamming the make and model of my car, and keep a little dignity, so I explained that the car itself was fine, but it had a larger turbo on it and was working on figuring out what it needed and how to fix it. He then said, Why would you do stuff to it that would cause it problems? As if I did this on purpose!! I was done at this point! When we walked to the door I stopped and said, You know, Im done! I turned around, walked to my car, and left. Another FYI: I didnt install the equipment in my car, I bought it and found out later that it had been modified so I was trying to get running properly, and the code was an important factor in doing so. I have not been back to this location, and will more than likely never go back. I get having a bad day and providing poor customer service from time to time, but being a know it all and slamming a customer belittling them is not acceptable.

We were replacing our alternator ourselves because were broke, and Bob was super helpful and kind to us. After four hours and a lot of nice people, we were able to finish right at closing in able to return their tools. Bob offered to lend us his if we needed them longer but thankfully that wasnt necessary. Wonderful person! This is my store now

I cant say enough good about this place. Wifes alternator died and we managed to give the battery enough of a charge to get it to AutoZone. We got a new alternator from them, and they lent us some tools to fix it. What should have been a 30 min job or less according to YouTube, ended up taking a newbie like me hours.Bob was extremely nice and occasionally brought us drinks and asked how we were doing and if we needed anything. Other people stopped by to help as well, and even though it was really hot outside, it ended up being a great experience. This location will always have my business.

Great service! Store manager Aaron was very helpful in meeting my customer service needs, he definitely left an impression. Im looking forward to getting all my auto parts and accessories from my local AutoZone.

Last week I needed to get my battery changed and was helped by an AutoZone employee named Miguel. Not only did he help me install the battery I purchased on-site, but he also took the time to help me solve an issue with my cars hood not closing properly. Thanks, Miguel!

Super helpful and kind. Appreciated the upbeat vibe.

Thanks Migel. Super fast 👍

These guys, ANDgals are awesome. Well trained, know what they are talking about, and have quality parts at a fair price. 2 thumbs up with 5 star serviceALWAYS!

ABOVE AND BEYOND!I cannot believe how helpful Mike was when I called Auto Zone in American Fork with a question. He went above and beyond to not only answer every question I had, but also help me understand the workings of my vehicle. SOOO GRATEFUL!

Helpful staff. My windshield wipers did not match the info for my car. They helped me find the correct wipers and where very helpful

Convenient location near highway. I received the help and parts I needed. Great service

New guy James is incredible!

Best service ever!! Thank you Jeff!! I love you guys!!

Great staff!! Jeff, and everyone else on the team helped me to find everything that I needed.

Not too impressed. Just came in about a warranty on an Alternator. The main guy that helped me was good to work with. But when another employee, I think it was one of the manager’s ( real short guy) came over and informed me that the warranty does not transfer ownership. The problem was the delivery. I am fine with the fact that the warranty doesn’t transfer over, but his demeanor and delivery was completely unprofessional. ( I am in customer service myself there are definitely better ways to communicate) As I stood there looking at the other alternator’s available, that is where I decided to not buy the part there and too never step foot in that autozone again. ( my son had a very poor experience there as well, basically the same kind of thing not too long ago) you have officially lost 2 customer’s today.We will stick to O -Riley’s in Lehi. I have always enjoyed the guys there, and they are happy to help!

Jessica V. And Tanner M are awesome

I went in to Autozone in American Fork, my check engine light was on. There were some issues trying to figure out exactly what the code meant and several options that could possibly fix the issue. Alan was a gem and explained what and why I needed to replace a sensor and answered all my question. That kid deserves a raise!!!

Super fast in and out. Battery was under warranty and no hassle.

I usually have pretty good service at auto zone but not this one. I asked for some help changing my battery that I just bought and got a half a set of tools so I spent half an hour in the rain in business casual changing it myself trying not to get my clothes all dirty. I know I could have gone when I had work clothes on but my battery died and I couldn’t keep relying on jump starts

Loved it, fast checkout. Great brake warranty

These guys are great! Nobody around here, especially OReillys, would have made this kind of effort.

Fast and effective. Professional

Kind, courteous, and offering to help even when youre not buying anything. I called about the strips oil drain plug that I couldnt get out of the oil pan. The employee offer just a slight tip in how to change my approach and it came right out. These guys are the best! Thank you

Helpful employees.

Great selection and good service

I’ve been going to this store for about 4 years now and always had a bad experience 80% of the time and 20% a good experience. Most recently we went in to buy a radiator, guy helping us was super nice the first time. However once we got the old radiator out they were different. We went back to the store just looking to do an exchange for the new one, the older man then continued to go off about how “we didn’t do our homework” and that we must not know what car we have. We looked up the vin right there and showed him that it pulled the exact model we gave him. At the end of the day he just didn’t want to acknowledge that we got the wrong one. We left ending up just getting a return because I couldn’t deal with him anymore. A couple days later I got a call from the GM Chad and he apologized for the experience and helped us find the right part. After years of going here I never really had a good experience, but after this I am hopeful. Thanks for turning a bad experience around chad!

Bryan was very helpful and friendly. Quick battery install.

Needed a rear turn signal bulb. Very helpful man with beard installed the bulb. He was efficient and friendly. Definitely referring and returning!

Store wasclean and organized. Employee was quick to ask if I needed help...I found a good stiff bristle brush to clean my tires. Price wasnt bad at all

Better than the Provo AutoZone, It all depends on who is working there for your experience, I recently bought a part for my car and they gave me a gasket that went with the part free. I had to re-buy the part as I lost it.. this time at the Provo AutoZone they charged me $3 for the gasket, so its hard to rate as so much of your experience there will depend on the auto parts seller.

Great customer service. Aaron was very helpful. I went to AutoZone because I was told I needed a new car battery when I had a recent oil change. Aaron wanted to make sure I actually needed a new battery and he tested my old one. Then he installed the new battery.

Great service, close to home. Loaner tools, free code check to know what the car needs, inexpensive parts. Just what I need in an auto parts store.

Im honestly shocked at how cold and unfriendly the staff member who helped me at the counter was. [Chad] helped me on the phone and was very helpful but the employee in store was rude, not patient, and seemed really irritated that the part I bought was incorrect and had to be returned. I ended up going to OReily Auto Parts and had a night and day difference in my experience.

Stopped by because I had a screw and plastic part stuck in my tire and at 8 on a Saturday night nothing else was open. Ben was amazing-- prying out the stubborn screw and plastic piece and patching the hole. I was so grateful I bought an air filter and he installed that too and then when he realizex I was missing some bolts for the filter holder he went in an installed those.All of this was free of charge (except buying the filter). I was blown away!

I really appreciate how helpful they are.

Great service and help diagnosing a bad battery.

Ive been here a bunch of times over the years. I picked up a radiator hose this time, well, I had to order it but they got the right one in and the installation went smoothly.

I’ve recently had them test a battery and starter that were working well (just to rule them out as the problem) they just wanted to make a few extra hundred dollars both times. Don’t do the free testing here, they’ll tell you that it’s bad whether or not it really is. GO GET A SECOND OPINION. The employees are dishonest.

Bought oil, fast, friendly service.Of course I also had a skirt on. So they were very helpful in buying and putting it in my car lol.Thanks guys

Very nice people my truck needs work 👍 great help

AutoZone has great customer service. Their caring staff do all they can to make sure your car is in great shape.

Chad the store manager has been unbelievable every time I’ve needed help. I never go to The other place. Autozone for life!

Very helpful, even in the middle of a snow storm, willingly went to my car to make sure the part requested, worked before I purchased it.

They found the part I was looking quick, love this store! 💜💜💜

Had the part I needed with great reviews

Great manager. Knowledgeable staff.

Friendly staff. Decent selection, kind of a small store. But no one goes out of their way to help you for the most part.

So kind and helpful!

This Store is excellent especially the people who work there. I regularly buy items for DIY and also use their Free Rent a tool service. Keep it up.

I always feel confident going to Autozone because I know they’re honest and they can always provide a great service

Good selection of inexpensive parts. Staff needs a little bit more knowledge

Worst costumer service, I been in other AutoZone stores with friendly service but this one is the exception, I been there twice and I had the same bad experience of lacy people working in there especially the heavy guy and the woman. I do not recommend this place.

Great location. Good prices and fast friendly service.

The people here are so helpful, they went out of their ways to help me fix my car

Didnt have what I needed but they were very helpful. I am generally an Oreilly guy but this location is pretty good.

Great Customer service. Quick and straight forward pricing!

Need a new battery? They test your old one and help install your new one. So professional and pleasant to do business with!

Went in to find a trailer lights relay switch. They had it but the guy had no clue what we we were talking about and was pretty rude the entire time. Id probably avoid this place is service means anything to you. Also after we helped him find the part for us, he miraculously remembers selling 2 the previous week.

The employees were very knowledgeable in helping me find the best parts to fix my car.

These guys helped me find a used battery to save some money on a car I was preparing to sell. Nice people, nice place.

Out of stock on some basic things. Customer service excellent

This AutoZone saved me late at night one time when I was changing the brake pads on my Mustang. They are open late and lend out tools. Great selection of products.