Went in for a recall and had maintenence taken care of as well, but for some reason when I got down the road I realized my oil change reminder had been removed from my windshield. That puzzled me because they didnt do anything with the oil except check for leaks. Other than that I am pleased with the work but paid plenty.

I had a transmission rebuild performed a couple weeks back that was covered under warranty. I ended up having to wait over two weeks to get the vehicle into the shop for the repairs, which was unfortunate. That was compounded by the fact that they had zero loaner vehicles to offer. We therefore had to drive the vehicle almost daily while it waited to be fixed, which was rather unsafe.Once the vehicle was in, the work took two days and was done. No complaints there. The service staff was pleasant.

Comfortable lounge with good wifi. Convenient to be able to work while waiting for a 3-hour recall fix. It was done sooner than expected, no issues. In and out simply and smoothly. Will go back to this dealer for service.

The waiting room furniture was disgustingly stained.I saw them pull my car around. Waited approx 15 minutes and no one came for me. Went to service area and car was there behind 2 others. Waited a few minutes for someone to show up to check me out. Didnt go over the inspection sheet like every other oil change I have had in the last 9 years of leasing a Nissan vehicle. Just off handley said everything looked ok.Got in my car and had to wipe off the greasy hand print on my cashmere interior door arm rest.I turn my car in the end of December and IF I buy/lease another Nissan, I will not have it serviced at Ames Lithia Dealership!Candy Stensland

Lithia Nissan and Honda of Ames you can rest at ease knowing that you are getting the best service you can get in the city of ames

Josh and his service team always do a great job working on my cars. He breaks down the price and goes over everything. I could not be happier with the service.

Once again, the service department at Lithia Nissan of Ames did not disappoint! Josh & his team dd a GREAT job working on my Murano!! The entire staff in general are all so friendly & accommodating. Thanks to all who helped make my visit worthwhile!

My service visit went very smooth and was a great job by all involved. The only improvement of note would be to replace the waiting room chairs and sofa. These are not comfortable to use while waiting.

I always have a nice garage Bay to pull into and the service Associates always has a smile and are always helpful with my questions. I have to say Lithia Nissan of Ames has to be the best repair and maintenance for my vehicle.

Im very happy with the service department. They always do a great job.

I was satisfied with the service except I thought the labor costs of 75% were quite high. The part they replaced was a bracket related to the warning system. It was a small fabricated metal part.

Came in for a quick oil change and check-up, and I was out within an hour with everything done.

I have been driving from Ankeny to Ames Nissan for the past 5 years! They always provide the best customer service!!

I take my Nissan Rogue to the Nissan of Ames service department because they know their brand and their cars ... Im always pleased with prompt service and mechanics are willing to look at other issues that I may have (in this case, I wanted to make sure my air conditioning was fully functional).

I was very impressed with Lithia Ames. I had the 60,000 mile service plus oil change. I was kept posted on progress, and job completed before estimated time.

Bought my first car from Nissan of Ames and it was not an enjoyable experience from the beginning. The salesman was too aggressive from the minute I showed interested calling my personal phone number at all hours and when I said I could not talk he pushed me even more to the point I had to get family members involved because he would not take me seriously and pushed back when I said I was not available. When I finally bought the car my registration paperwork was not filled correctly so I paid over $300 for the plates to expire the month they arrived and no help was offered from the dealership to correct the mistake they made. Was a horrible experience and felt taken advantage of as a young college aged woman since the salesman gave my boyfriend more respect than me as the buyer.

Called for a recall and they got me in the next day. It was convenient for me because I was coming to town. thanks!!!

I appreciated they were able to get me in when I was able to get to Ames. I also appreciate they were able to quickly detect the problem and make the correction without a cost.

Had a recall on my Altima. Service department did an excellent job.

They also took care of a recall issue during my scheduled oil change.

My daughters starter on her 02 Exterra needed to be replaced. They got it fixed and she was back in business.

Everyone was wearing a mask and I felt safe. The service was quick and efficient.

Always a great experience.

Excellent service and completed in a timely manner.

I expected them to do the complimentary inspection, but didnt.

Very good work

Exceptional work and was finished in a timely manner.

Always good

I stopped by on my way home from Kansas today for the air bag light blinking. A service tech noticed right away it was just a wire that was unplugged and promptly fixed the issue. Great service!

Did not have to pay

Excellent job!