Wonderful young man who took care of our car battery problem. He seemed very knowledgeable about how to change our model car battery. So grateful to him. Pleasant experience!

Valerie helped me find a part with zero information on my part and she still found the part I needed. The employees at this store have Great customer service. The woman that changed my truck battery did an Amazing Job also.

The best attention.. Ian is the guy who help me to get the belt serpentine for my truck. 9pm on Sunday, there is anybody at that moment, in that place but Ian. He install it and works perfect. Than you mate! I appreciate it This is the place and thats the guy, Ian..

I was looking for spark plugs for an old tractor. They didnt have them in stock but was able to order them after searching through a catalog. They had them the next day. Very helpful and courteous.

It was good they will try to up sell you on most stuff but they are good people

Had to walk my old car battery 2 miles to the store. Got a new one, and I started to walk back until Kodi, the manager, offered a ride. Excellent customer service.

Always a great experience there. Staff is always friendly every time I walk in there. Very knowledgeable as well. Thanks guys.

Fast and friendly service, the cashier grabbed my part off the shelf for me and cashed me out quick.

Broke down on highway, coasted in to autozone in amherst ohio-- an employee (Ian F.) analyzed the problem located the part at another location. picked up part and Ian then went way above and beyond the call of duty. He went home after closing hours and came back with tools, crawled underneath my car and changed the knock sensor. cleared the code and away i went.. Ian deserves a promotion, to say the least. If i owned a business i would want Ian working for me.. lasting impressions that are good are rare these days--thanks again Ian

Great Help from Bella. I highly Recommend stopping by for Your Vehicle Needs.

Valerie and Lexi S are both rockstars and went out of their way to make sure that every need that I had to as met, from selecting the right mount for my phone, to finding an organizer and filling it with products to keep my whip clean. Big Thanks!

Never had I been so staisfied in my dealings with Auto Zone in Amherst Ohio...they have always been helpful to me..I would highly recommend this place to anyone...they are 5 star plus. Kudos to Valerie who works there

I love Auto Zone. They are always extremely helpful.

Friendly and knowledgeable staff. Had exactly what I needed. Clean establishment.

Quick service, Usually very helpful staff!

Purchased headlamps from them.they helped me put them in..great service.thank you!

Very helpful and very attentive. I felt as if the employees could have done an orientation / tutorial video they were really that helpful. Five star :-) two thumbs up and all that other good stuff

Dale was incredibly helpful and fair.

Employees are helpful. Shelves are stocked. Had exactly what I wanted and what I needed.

Fast friendly service.

Knowledgeable sales representatives who are more than willing to help you find the right parts at the right place

Always helpful

Ian was a GREAT help! He came right away when I mustve looked confused trying to figure out what wiper I needed.

Good auto store.

Very helpful

Had to drive to 5 different stores to get all of the parts I needed for a large project. All employees were very helpful trying to get the parts required for my active duty soldiers vehicle so that he can get to his duty station after being home on leave. The Oberlin store even applied a military discount on the parts without being asked. I appreciate everyones effort but come on, 5 stores for a $6.99 part.

Great deal

Great Autozone, I was having problems with a leaky radiator hose on my motorhome. They let me go through their hoses, until I found what I needed. Even helped carry the antifreeze out the parking lot.

Usually have what I need and if not they can have it the next day, prices are fair, employees are helpful and honest.

People are real friendly and get what you need good customer service

Gave me the wrong part and had to return it!

Very helpful staff in finding what you need

Great service.

These people told me mu car is fine just drive it more.... Its in the shop now because it wont start. These people are not mechanics or anything close. Do not trust their advice

My 1st stop for parts

Very helpful tested car battery... and yes it bad ugh....but better then just buying one and that not be the issue

They had the part I needed!

Very very helpful staff. If they dont have the part, they get one for you fast. Enjoy doing business there.

Very helpful.

Counter help doesnt know anything and their parts are expensive

Great place, never any problems

Helpful

Great service! I cant complain.

The employees there knee there s - -t. On car parts. Very helpful. If they dont have it in stock. It will be there with an hour are two.

Better prices than a dealership this is my go-to Auto part store

Walk-in but what I needed checked out right away it was all good

I needed a new battery, got one, and they installed it, no worries.

My battery was bad they tested it and said I need a new one.i had my receipt since it was just one year old and they tReplaced it no questions asked good people

Good experience, took a while to find something made in the USA, it was about twice to price - hopefully itll work twice as Good

Helpful staff. Theyll ask you how you and what your working on soon as you walk in the door and direct you to exactly what you need.

Knowledgeable interaction w cashier. She was friendly and zmI happen to LOVE GOOD CUSTOMER SERVICE BECAUSE ITS RARE THESE DAYS! Good job woman! I dont know her name...but She was awesome!

The sales rep was extremely helpful. He tested my battery, then installed a new one for me. And it was very cold and blustery out!

Quick n helpful staff! Parts, not impressed.

Prices on par with most of the other parts stores. They often have parts in sock that Id have to wait for at some of the other places.

Very helpful and always go out there way to help me with what I need with out selling me extra

Very nice and helpful, even put on my new windshield wipersVery nice and helpful, even put on my windshield wipers. Great service.

Great staff.Good selection and prices

The staff was friendly and supportive... They were able to supply all of my needs

Promised a call for parts but didnt make it.

Loan a tool program sucks...either they dont have what you want or it is modified or broken. Going to OReillys from now on.

You guys are great 👍

Helpful staff and store is setup well

First and foremost I work for AutoZone and this is my personal opinion..but the Avon store has the best standard for customer service in the business.. Theyre Managers always go the extra mile.

They got me out of a jam when the other guys sold me the wrong part. Great service here!

Similar to most parts stores but they have some really amazing staff.

Great service for battery install

Kody is the man ! Honest and friendly !

The crew that was working when I was in the store was knowledgeable, friendly, and very helpful, THANKX much.

Frances and Justin are an awesome team with great customer service!!

Great, friendly, knowledgeable staff!

Garbage. The HEAD manager had no clue what a throttle was. I was completely baffled by this. How can you work at a part store and not know what a part or name is. Very incompetent and a waste of my time

The people here had no clue what they were doing came out the store with nothing it was water of time very unhappy

Great staff, great prices!

Great service knowledgable people.

Trying to figure out how the cashier lady misunderstood me when I got ujoints for My 2001 Chevy Silverado. She gave me ujoints for a 2007 Ford ranger... 🤔 will never visit this store again

Came in to pick up and order and although they couldnt put the battery in themselves because of rules they have to follow they allowed me to use some tools so i could get on my way.

Fantastic service

Sad...showed up this AM.@ 07:45 only 1 employee working. She said EVERYONE else called off & she was left holding down the fort. Working the floor, phones & cash register, looking up info on computer and doing what I needed, checking my battery which meant leaving the store unattended. ..SAD

Always have what I need or can tell me what store does.

This sight has knowledgeable and helpful staff.

Best parts store hands down

Easy in - easy out

Great staff very helpful.

Employees helpful and friendly.

Great people great service

Great service n helpful

Its a great place

Very informative!

A little allow on the service side, but they had everything I needed.

Over priced, slow wait on time . Not well stocked .

Great Customer service

Awesome, Best customer service

Had to go up there multiple times and it still wasnt right....go to OReilleys instead.

Helpful guys there

A box auto part store

Had the parts we needed right close to home

Always helpful

Cody

Very friendly staff.. Ill be back

Horrible customer service from 2 women that work there!!!