Average hardware storemost of the employees are very helpful.
Great place to shop with great service and very knowledgeable people.
I walked in and knew of a couple things I was looking for and went to the appropriate aisles, I had previously looked online to make sure the items needed were in stock. Upon not seeing one of the items I went to the front desk to ask the staff member. When I said hey how are you today? He stared at me blankly but ok whatever, I tell him what I need and he continues to stare at me. Finally I say I looked online and it said you had multiple in stock. He goes aisle 19 on the right. This item was NOT located in that aisle I looked high and low. Finally an older lady who did not work there but was another customer came to find me and said I see they have what you needed right by the front counter. She was right, they were literally in front of the staff member who helped me. He didnt acknowledge this is any way. Then he starts to ring me out and gives me my total, so I nicely asked if I could put in my phone number to go towards my rewards. He acted like it was the end of the world and at the end of the day Im not sure that he even put in my information. So rude, Id try the half hour further out of my way just to not have to go back to this particular Ace Hardware, which is a shame because Id like to support smaller local businesses instead of going to Home Depot all the time.
Normal hardware store with helpful people.
Nice hometown place, Always have those hard to find items
After gong to 2 big box stores and 2 other places I finally found the WD40 silicone spray I need for our camping. Not sure why no one else had this stuff. Maybe its due to the hacked pipe line. I dont think so LOL!
Great all the way around.
This staff here are so knowledgeable they are amazing. I have stopped in for all kinds of things, from plumbing to electrical, cutting glass, screen door repairs, key cutting and more. This is my all time favorite hardware store and they earn my business and more on every visit.
A little cluttered, however they always have the unusual stuff.
Very friendly crew, well put together store, and Bridgette, the store manager, was wonderful.
Great store. It now will become my all-time go to. They had everything I needed and the employees were very friendly and helpful. The prices were great too. I was surprised.
Staff was helpful and friendly.
March 1, and March 2, 2021 I went there to buy small items for a household project.As I was getting in my car to leave the 1st day, I noticed 2 guys about 40 years old get out of a white van and walk in the store, No masks on.On March 2, same van there, same 2 guys walking thru the store, and stopping to laugh and tell loud stories to 3 employees near the exit doors.NOBODY WEARING A MASK!Unless you have a death wish,Avoid this store.
Nice people and very helpful
Stop by... they may have what you wouldnt expect.
Nice store has everything
It wasnt crowded and Fast check out :)
Employees are awesome! More than willing to help
They have everything I needed. Friendly too
Always a good time, even if they dont have what you are looking for
Wonderful staff great prices
Well stocked, but help is hard the find.
Good ppl and great prices for the product they sell highly recommend them for any needs u have from diy to construction
Awesome people that work there, they go out of their way to help me
We seem to have things I cant find anywhere else
I was really surprised with the amount of things here. The store has some crafting things, camping supplies and lots of other things that I wasnt expecting.
A great store with an incredible inventory and excellent staff.
Know their stuff.
Best store in the area if you are looking for hardware of all types. My five stars!!!
Great store better than most big box stores.staff that will help you find what you need.
A lot of inventory but not very friendly service
Nice little hard ware store with moderate prices and selection
Good selection and good customer service, a bit crowded though
Great customer service
Ace has just about everything and employees know exactly where everything is. Shelves are kept stocked.
Drove all the way there to get a bunch of stuff (fence posts, grill igniter, generac guardian battery) and needed to use a restroom. After years of shopping there i finally needed to go to the bathroom while being a patron of this establishment. I was told there were no public restrooms and needed to go all the way around the corner and into a mall to go to the bathroom. As if I wanted to walk all over the place just to try to find this restroom. Completely unacceptable. Ill take my money elsewhere from now on. Youve successfully lost a lifetime customer.
Very. Helpfull
They always have what i need, if they dont their always happy to order it . Hardware is cheaper than the big boxers . I like this store better than Johnstown, they dont jump on you when you walk in, like in Johnstown
Got most of your home and yard needs here.Moderate prices.
They said 5-7 min. And without an apology I waited 25 min !
I work for a HVAC company and we get a lot of stuff from Ace hardware. They have a lot of stuff other Aces dont have.
Prices at True Value are very slightly higher than Lowes and Home Depot in my experience, and the selection is a little more sparse. However, the staff at this location are extremely friendly and helpful, and the location is pretty convenient. If you live in the area, its not a bad little hardware shop.
I have frequented the Amsterdam Ace Hardware, formally True Value for the last ten years. I would have given a 4 star review if it wasnt for what happened today Sept. 4th at approx. 1:45pm. I went in to buy some pool supplies and walked in on an older (caucasian) female employee, making a joke about hispanic accents to a caucasian customer as he was cashing out. This employee and customer did see me walk in and they would have had to know I am at the least a person of color. The employee and customer continually joked about people with hispanic names getting social services. The employee even joked about a hispanic woman that handed in an application and filled it out wrong, as the customer sarcastically joked on why hispanics wonder why american named people get jobs over hispanics. As they continued to joke and laugh, another customer waiting in line laughed and joked hysterically as well as the cashier. I stayed in the front looking at pool equipment in amazement as they joked and laughed knowing that I, a man of color stood right there. It is a sad day in America when you can go to a well established business such as this and experience such hateful roderick. Although some hardware can only be found in this local establishment, I will highly reconsider going to this business. Be safe people......
Tried to return a sump pump that I recently purchased there because it wasnt strong enough to do the job and they wouldnt take it back because I used it.How else can you tell if its going to work if you dont try it?I guess the customer isnt always right.
Good Honest People
Have everything U want....
Always helpful
Very helpful
Customer service is not great
Helpful staff
Nice
They have a lot of varieties
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