The store service manager, was exquisitely helpful, a people person. Now thats what I call true Customer Service, along with years of compassion

They lied about my 5 year warranty on battery and tried to say it was a 3 year warranty after showing me the expiration date of Dec 2021, & it is currently Oct 2021, So they lie about a 5year warranty to make sells. They stated that after 3 years it’s a deduction from the warranty and that is not what I was told when purchased. The man at register was very sassy about situation and do not recommend getting a 5 year warranty waste of money .

Good service and nice people and fast atencion to the customers thanks 😊

Easy in & out. Fella behind the counter found the windshield wiper for our Altima, and installed it quickly. Very helpful!

Not enuf staff long wait short on supplies. Try Rodriguez bros auto parts if in hurry.

Very helpful nd friendly stuff Thank you!!

Standard parts store, good service

Well stocked store. Mechanically very knowledgeable. Fast in, & out service. Very customer oriented.

Service is good but sometimes its a hit or miss. Other than that very knowledgeable staff at this location.

Very helpful staff was there for a broken front head light .in and out in 5min got the exact part I need great service would give them 10 stars if I could

Great customer service who actually is knowledgeable about automotive reapir.. Pretty good for AUTOZONE.

The best place to shop for cars.. customer service is pretty good 👍 👌

Spend 20 get a point 5 points $20

This store is a bit bigger than most AutoZones. Very friendly and knowledgeable staff. Good selection of merchandise. Place is kept clean. Wait time is not bad. It only takes long when the customer knows absolutely nothing about cars. But if you know the year, make and model of your car then you should be out pretty quick.

Great service, answer all my questions with detail.

The management in this place is horrible they make everything so hard when it was something simple they do not help the customer they laugh at the customer and then they make you wait for 2 hours and then they tell you they don’t even have the part and laugh at you never going back worst auto zone ever all the staff was very difficult

I wouldn’t recommend the service here. I would encourage anyone to try another supplier for auto parts until the associates are replaced. They are not welcoming or professional.I purchased an item and the bottle cracked when I used it the first time within 24 hours of buying. I only wanted an exchange. You wouldn’t accommodate for an item defect! Btw your Huntington Beach location said that’s weird because you don’t have to go to the original location.*sorry but your response was so mediocre I had to update. Guys, save yourself trouble and don’t shop here. I won’t ever go back to This location, and probably auto zone altogether.

Wasted my time driving over here. I placed an order online, later I received an email that my order was ready for pickup. I drove over to pick up my order and I’m told that my item is out of stock and that they don’t have it in stock. How does my online order get fulfilled and marked ready for pick up just for this to happen? “I don’t know what happened, sorry...” is all I got from the associate. Thanks for nothing.

Excelente service and professional

Pretty useless Autozone. Very a unknowledgeable workers and are lazy.

I recently needed to buy a new battery for my vehicle and like a loyal Autozone customer I chose them as my auto parts store. I went inside and have them my year make and model, in which the manager sold me a smaller battery. I let the manager know that my battery was bigger, but he stated that newer batterys are smaller.. couple days after my vehicle gave me all kinds all problems in which I had to take it to the dealership, costing me over 700 dollars! The dealership said that because the battery was smaller and it moved around causing it to come loose and make my computer malfunction. To make matters worse this is not the first time they sold me the wrong items for my vehicles.. i hope the staff obtains better training with both parts and customer service. At this point Im hoping to get help from corporate and have a good outcome out of this.

The only reason for four not five stars is the entrance. It is not that easy to see, its almost after the store so it is easy to go past. I used the Sycamore entrance as it is easier to enter. It is before the store and the end of the street and being on a side street there is less traffic so you can approach the entrance at a slower speed. Moving on to the store and staff. The store is well stocked with what looks like a wide variety of products. The staff was very helpful answered all the questions we had and seemed genuinely interested in making sure we understood their instructions. Checking out was very easy the employee was fast and courteous making sure we had everything we needed. Very pleasant experience.

One time the manager and another employee one said grab his throat punch it twist and pull to crack it. And the manager actually did it some fat manager. Because I used the bathroom as usual this is before covid. And I told him Ive been visiting this autozone since I was a kid. We didnt ever ha e to ask permission to use bathroom all of sudden you guys dont allow customer?.

Great customer service.. clean stocked

Great service and advice on the questions I asked

Its the best place for all your Automotive needs

Great service, great prices, the right parts

Busy, but staff was friendly & helpful

Came in just to buy. I had to wait a while at the register to purchase. Maybe I should have gotten into the help line for faster service

Its convenient and always has the parts I need for my car, excellent customer service,

I love working on cars.

They have the best team. They are friendly and accommodating. Very fast and reliable.

A well stocked auto store with helpful employees. They have a elect on board scanner they can plug in your car to help identify engine issues. If they are out of stock on an item they will find the closest Autozone. That has that part in stock..

Great help, not expensive, knowledgeable staff, clean shop. Keep up the excellent service.

Helpful polite and good place to shop with a great selection of inventory

Pablo M. has made me a believer in human kindness. He installed my brake light and showed me how to do this in the future. He was courteous and went Way beyond just ringing out a brake light. I offered him a humble tip and he refused it. Very impressed.

Always find most of the parts for my vehicle. Friendly staff an clean store and well organized.

Not pleasant experience at the store today, the employee who attended me was unprofessional, her attitude (Angel is the name I got ) was not cooperative when looking for the part I need. She got the nerve to gave my part and told me to left If I wasn’t happy. Fortunately I asked for help to another employee who courteous help my to get the part I was looking for. I think she needs to be in the warehouse and not in the front attending the customers or more training perhaps in the mean time.

They say they put something on hold for you but they dont they are very disorganized and the managers have no clue what they are doing made a call 2 hours in advance and had another autozone verify if its there they said it was and all of a sudden its not there what the hell is wrong with th is place nothing but brb issues every time I come here

Excellent Auto partsTo the parts You needed.

Great store and great customer service. Above and beyond employees thank you all!

While being on my honeymoon in anaheim my battery died on my car. Miguel was incredible, he went above and beyond to insure that my every need was met. He was able to solve the issue and did it with excellent customer service and professionalism. I manage over 50 employees and I would be so proud to be his boss. Would rate 10 stars if i could. Everyone go see Miguel for all your needs.

Had what I needed. Fast and friendly service.

Thank you to Christian was very helpful with what i need it for my vehicle. Took the extra step.

The management keeps things tidy and they will help install batteries if you buy the grease for the posts very helpful staff

I LIKE HOW THEY FRIENDLY AND HELPFUL, THEY QUICK IM ALWAYS IN AND OUT WHEN I NEED SOMETHING IVE BEEN GOING HERE FOR A WHILE NOW

Only one employee out front, not able to assist customers on the sales floor and man the register at the same time. But was very helpful nonetheless

A great selection of tools and join there rewards program. You could save a lot.

It was very helpful and freindly.

I like the store..not the prices

Great experience! Had a failed battery for my truck, took it back where I purchase it and was able to get a replacement with no hassle. Manager was very honest and helpful, a quality hard to find in most auto stores. Thank you again and God bless.

Nice and helpful staff. Great stock. Parking lot full of people standing around and in cars talking. Blocking entrance and parking.

Great help a lot of variety of items to choose from All AutoZone😁

Pedro took care of me and changing out my battery. Will definitely be back. Great customer service and very knowledgable.

Bad service and bad face,they do not want to work, very bad service at night

Good spot for a quick need of detail products but customer service was lacking and short staffed. Took me 45 mins to check out with only needing tire shine and some air freshners

Had what I needed and staff very helpful when you have questions

Friendly staff and good prices.

Great staff, extremely helpful. Im not knowledgeable when it comes to cars, but I brought my phone in with photos and a video of my problem. I got the right parts and a demonstration from Moises that allowed me to fix my car and keep it running after a catastrophic battery problem (unrelated to Auto zone). Good stuff.

The best place to shop for Auto Parts Ive ever been nice people fast service always has everything I need for my Ford Escape please visit my website the ice Road King on YouTube and subscribe thank you

They helped me to glue the mirror of my car, they explained to me each type of glue and they told me which was the best and how to apply it as always an excellent service

I had Wonderful customer service, very fast n friendly..Mathew told me about the sale they had he helped me save a couple bucks n went out fo see how meny cylinders was my car to get what I need!!!

Part i needed not at store had to go to another location all good part was waiting

They seem to have everything in stock. Fast service.

Great service not like the one in Santa ana ca on Bristol st .

Quality customer service, they take the time to answer any question you have & give you an insight of the pricing. Been to other autozones where they just give you the name of the product but dont explain a thing. They have really knowledgeable staff!

The Manager or supervisor with the tattoos is horrible. Went in to check my battery and they didnt even have the battery charger charged! The staff walks around the shop like they hate life. They take their sweet time walking around dragging their feet. You wont hear thank you or have a good day from these employees. You would get better service if monkeys worked here.

They have great service! Ill keep shopping there.

Have the parts I needed nice place employees courteous and helpful

They got four because of the staffs attitude good store

Very helpful people will to help and always busy. Be patience and service will be done with pleasure.

They always get me the parts I need and very quickly

Always a big help for my car needs

This place was busy but they got me checked out pretty quick. Big parking lot and easy to see from the road.

3/10/2019, I wanted to light bulbs for my car which Walmart also have it for $19.75 but Autozone have it for $25. So I called the store and asked if they would price match with Walmart. The guy answered the phone and he said Yes So went to store right away which 5 minutes from where I was. In the store, They refused to price match for me. I told them I just called them 5 minutes ago and the guy told me Yes thats why Im here. Then they played dump by asking who who? they said they didnt know who that was that answered the phone. I am so disappointed not because they didnt price match for me, but they should not lie any customer. I ended up to buy it at Walmart instead for $19.75. The reason I wanted to buy it at Autozone because I wanted to use a gift card that I got it from previous purchased plus I am a Autozone member. I will use the gift card next time and never shop at Autozone again.

Off My Beaten Path But An Awesome Store With Great People. Well Worth The Drive.

Good experience. Bought air filter they range it up quickly.

Auto zone always gives me great service

Loud employees, small manager chick was cursing and rapping the song coming out of the speakers very loud autozone in general is overpriced but they do have a lot of loc. So i guess it falls under supply and demand they have it, you need it just avoid this store if you do not like loud young adults lol

Great help and professional service

Very helpful staff. Clean place with good selection of parts for Toyota cars.

Very helpful service and great quality products.

Over and over there employees seem like they have no automotive training. Is asked where the JB Weld was and the girls reply we dont carry welding supplies.

Typical AZ usually busy.

Great prices, Great Deals, Great Employees, & Great Customer Service... Autozone ... Get Er Done!

Wonderful customer service!!! Jose G helped me with a light that I had out.

Very expensive...

Great service ! Jose the manager was very profesional and helpful when I was so upset my battery died . Thank you for swift service

Battery charger did not work there have to come back another day🥺

When am always have a question theres the place that i go to they tell you whats the right way tod fix your car,#awesome

Good store to buy things for my blue.

Fast & friendly, accurate service. Came in for power steering fluid & a gas cap.

Good attention enought stock for my car needs

A good place for auto parts.

Very nice workers

Its my favorite AutoZone to shop at. Had a rough start at first, but the manager ended up being very helpful not to mention sexy as hell!

I was looking for a back light to replaced on the car they dont havent but they tell me to go getting in another store on Brookhurst thanks.

Never had a bad experience here employees are very helpful

Curteous, helpful, and professional staff.

No warranty for their parts,, most of them