Honestly, one of terrible services of dealership I’ve been to. They were strict on their numbers and wanted $15,000 more than sticker price and insist on their price numbers they’re providing you and even scream at you to get out. Bad service on the General manager and Financial Manager for giving my family and I a terrible experience. 0/5 stars
Although I had a great experience and got an amazing deal, I’m 30 days past my buying date and you guys still have yet to payoff my car. When I call, no one calls me back or returns my messages. I’ve been trying to call and leave messages for the past 2 weeks and it’s disappointing that i am not receiving a response. I know this can affect credit scores, i just hope this hasn’t happened to clients before.
Good Prices and Friendly staff ... cars offered ate in good shape and their sales process is efficient and easy.
They gave me a chance when every other place said no thank you juan for my 2019 malibu
Very happy with our experience here. Our salesman Hany, was really wonderful, patient and thorough. We test drove 7 different cars and he happily got keys to each one. My daughter chose a 2018Equinox, that we got for well below KBB value. Although the paperwork took forever, as it always does, everyone involved was very pleasant. If youre in the market for a newer used car, check them out
Showed up at 3:51 and the guy left for a few minutes and came back and said theyre closed and wouldnt help us affordable customer service
Great Experience. Excellent service, CEO is a great Guy would highly recommend this dealership to anyone interested in buying a car
The Hertz Car Sales website was laid out very well, easy to understand and easy to browse cars available for purchase, complete with pictures and excellent pricing. I found a Hertz Certified car 30 minutes from me, the pictures looked good and was going to check it out that weekend. This would be the car I eventually bought and the pictures were accurate when I saw the car in person. Worried that it might be gone by that weekend, I found another Hertz Rent to Own car and reserved it for the week after at the Anaheim Hertz Car Sales closer to me in case this one was gone before I had time that weekend to check it out.The next morning I get a call from a kind lady explaining the Hertz Rent to Own process and I told her I reserved this other one worried that the Hertz Certified car 30 minutes from me would be gone by the weekend. She understood my situation and contacted Hertz Anaheim. Shortly thereafter I was texted by Hector Sanchez and he said he would personally bring the car to Hertz Anaheim and hold it for me. He was prompt, attentive, understood my needs and this was all easily done over text message, and never once did I felt pressured.I arrive that weekend and Hector Sanchez greets my family with the car front and center. The car was in great condition and we take a test drive. It drives great and we decide to buy it. Hector also showed me the Hertz Certification paperwork done by a local mechanic, and not done internally by Hertz. I liked this as they would not be biased against the car inspection, and everything checked out. I had transferred money we saved for a rainy day the night before, but with it being a holiday weekend, the money wouldnt be there until Tuesday to pay for it. While Hector couldnt hold the car, he did have a solution, I forgot what it was called, but they do a credit inquiry, and that allows you to pay for the car within a week without any interest or finance charge, otherwise it goes into monthly payments with financing. Our rainy day money would certainly be transferred by then, so we were helped by Russell Corcoran with all the paperwork.While the paperwork did take a while with any car purchase, Russell was very kind, patient and answered all questions. We were offered an extended warranty and Pep Boys oil & tire rotation service. We never felt pressured in the slightest. I declined the warranty (Hertz would still come with 1 year engine & transmission warranty), but did opt for the Pep Boys. After all the paperwork, we were handed the keys.Later in the week I dropped off the check, Russell wrote paid in full, the financing would not kick in, and I fully owned my new to me car! I did later take the car to my trusted mechanic and he said aside from some front wheel cupping which I will keep an eye on, he said it was basically a new car, even though it had 45k miles. I later did have second thoughts on the Pep Boys oil / tire rotation pre-paid service, as my mechanic can do this and more, plus I trust them. I came by Hertz again, asked Hector if I could get the Pep Boys service refunded, and he did not even bat an eye or question my decision. He had me talk to Russell again, and he as well never batted an eye or questioned my decision. We filled out some paperwork, he said I would get a refund check in 6-8 weeks, and I was done in about 5 minutes. Easy as could be.I never thought I would have such a high level of care, no haggle easy car buying experience as I did with Saturn 20 years ago, and Hertz Car Sales did it. Thank you so much! Hector Sanchez and Russell Corcoran are true professionals and deserve any and all promotions. If myself or anyone I know ever needs a car, I cannot recommend Hertz Car Sales enough, especially the team at Hertz Car Sales Anaheim! Thank you for a easy fantastic car buying experience!
We had excellent service! We picked out a car we liked and the salesman Brian also showed us other cars of the same make and model so we could compare mileage, wear and tear, and how much tread left on tires and brakes, etc. (remember you are buying previous rentals here).We didnt buy same day and Brian gave us his cell phone number which he did answer next day when we had questions. But then the car we did finally buy has turned out to be excellent!
WORST!!!!!! Car shopping experience i have ever had. I would not recommend buying a car from this dealership to my enemies. If you ever run into a salesman named Maz ask for someone else. He is not good at all. He likes to play games and acts like hes doing whats in your best interest. Hes also doesnt tell you the truth. I will continue to say I wouldnt recommend this dealership to anyone. Go to enterprise. Theyll be straight forward and give you honest answers.
Our car buy was excellent!! Everyone at hertz was very helpful!! Very accommodating!!I love my new Edge SLE!! I received another .25% off my loan for having a great auto valuation😊Thank you Hertz!!
Had a very terrible experience. Saw an add on car guru with an unbelievable price. But so was the experience had so much trouble with communication since I lived 3 hours away and all the paper work was getting fedex over. After my sale was done they brushed me off their shoulder and I wouldn’t get answers about my shipment 3 weeks passed insurance was almost due there was no point of owning the truck if it wasn’t in my possession so I drove out to pick it up. Made me sign a paper to “release the truck” was assured by my salesmen mozz I was gonna be reimbursed for the transportation. But corporate said it was the transportation form that was given to me. Wouldn’t not recommend at all. All the company cares about is making money and not satisfying there customers. . The truck came with a few problems that should be checked by the company before selling since they do charge you for inspection.
DANNY is DEFINITELY the man to talk to if you want a great deal! He is the most HONEST person you will ever meet in the industry. Danny will provide you with his personal cell phone number and answer every single call you make. He will go out of his way 100% to make any deal happen for you. The staff is VERY friendly and welcoming. Danny is more than an honest and excellent sales rep, he is also your friend and will help you in ANY WAY he can. If you are considering purchasing a vehicle, Beverly Hills Unique Sports Cars is where you will find the best deal and most importantly, INTEGRITY is their NUMBER 1 PRIORITY!
I can’t emphasize how awesome our experience was me and my wife to get our second new car, these cars at hertz are very nice and run perfect, Neil was so helpful from the beginning of answering the phone from us coming in I’m so thankful we went here the price of our equinox was unbelievable and the financing was an easy process, I’m so happy the hertz Family.
Ended up not buying here, but the service we got by our salesman was great. They let us test drive the car and answered all our questions.
BE WARNED. the workers are nice and lovely people however the management is another story. I purchased my car in May and purchased the PEP BOYS booklet - they told me I should receive the booklet in the mail before my registration. I received my registration at the end of July. I have yet to receive my booklet. I have called management 6 times and NO ONE has called me back. One of the workers apologized to me for the horrible actions of the management. One of the workers asked if I could come down and talk to them - I live an hour away. Avoid dealing with this place if you can. By the way, I kid you not, Kelly the only man who doesn’t know how to use a computer is the ONLY person who is allowed to fill out financial paperwork on what you may ask? Computer. It took him 2 hours to get me and my father out of there
We purchased our Mustang there and it couldnt have been a more pleasant experience. Juan was the best salesman ever and Russell arranged for the best deal to make this car affordable and within our budget. It was worth the trip from Apple Valley. We highly recommend Hertz car sales of Anaheim and the best two people in the business. Thank you guys.
I dont know where to begin!! Good people, family oriented, hospitable, and overall AMAZING. This is my second purchase from BHUSC, and I will be a lifelong customer. These guys do not stop after the sell, they go above and beyond the call of duty to their customers and I can say, Ive made a lifelong friend. Danny, Armin, and Frank deserve blessings over their business beyond anything I can imagine. Paperwork doesnt take all day, your in and out in less than a hour, you wont be pressured into buying anything not in your best interest. They will analyze, go through maintenance cost and make sure your knowledge of what you are buying is practical. These gentleman will also help you, and make suggestions to suit your needs so you are not putting yourself in a bad situation (long term). It is always a great experience which is hard to say when buying a car. I will always send people their way!!
Had an awesome experience yesterday at this establishment. No pressure and everyone was nice. Our sales rep Roy was so friendly and patient and we finalized our loan with Russell who made us feel comfortable and was patient as well. We will definitely return!!
I get that in COVID-19, the work force isnt as fast as usual since there isnt as much people working and i get that a person is positioned with a specific person with the appointment.However, I dont think I could excuse the fact that if the person we wanted to set an appointment to isnt anywhere in the office. My family and I just kept on waiting and trying to find this employee but we cant find this person. We waited for about an half-and-hour there and then we left since none of the employees can really help us since people are assigned with a specific person. One employee did try to find the person were looking for, but it is at that point that we left.Im not saying that this is a terrible customer service since the reviews seem generally good, but Im saying that this isnt a very good experience for our first visit.
Wide selection of cars from various makes. Staff was helpful. All employees seemed respected social distancing guidelines. No haggle pricing for those who hate negotiations.
Juan made the whole process super easy with zero pressure to do anything. I would recommend doing the rent to buy process to anyone looking to purchase a relatively new car! Personally just picked up a 2019 Nissan Versa and love the car!
We went with the intention. to purchase a Vehicle got all the Paper work done and my brother in law was going to put down a good amount for down payment and the this dealer wouldnt take the correct amount out of the debit card and loss the sale
Our sales rep was Hector. Absolutely no pressure looking at cars or pressure to buy. Warranty and one other item were offered but no pressure to buy them. Paid well under blue book value. Will definitely look at their inventory first for my next purchase.
Went in to buy after finding the car I wanted using CapitalOne Auto Navigator app. The experience was painless. When I got to the lot, they were not pushy, at all. They were very friendly but seemed slightly understaffed. I didnt want to test drive the car, but did agree to so do after a little encouragement.I got one key that day and was asked to return a few weeks later for another key to be made, at no cost to me, if I needed one.I took off a star because my vehicle in particular was missing a VERY important component- the car jack and tire iron. I called multiple times, Covid happened, and it was nearly impossible to get help. I finally got ahold of someone after two months of calling and he was able to set up for me to pick up the items I needed.They take care of their customers, it just may take a while and not very personal experience.
Everything was great. Wait was not extremely long, like the dealership. No hidden contracts. Everything was straight forward
Nice spot to get a good deal on a used car. You still have to do your due diligence on inspecting the car since these were previously rental cars. The staff is great and the salesman Maz was very professional & courteous. I would definitely recommend Hertz car sales.
I had a horrible first experience at this hertz location. The salesperson that I wasted my time with is named “Maz Tousi” (I got his sales card from his desk), he spoke in an unmotivated and rushing tone. I started by letting him know that I had a budget, therefore throughout our entire finance process he repeated phrases like “you’re barely going to get approve, you shouldn’t even try to get this car,” “maybe if you had a higher budget.” Also, once we finalized the car that I saw online in which I was approved for I asked to go see it on the lot and he then left me for a while, came back and said that “it’s actually already been sold” (after almost two hours of doing paperwork for that car!). Then I browsed around the lot to see if I liked anything else and the cars that I did like Maz told me that u2028“there’s no way your’e going to be able to get this car” and I asked even though HE thinks that way if we can still run the numbers and try to see if this car would work out for me, he then tried to tell me no because he didn’t want to restart the process on a new car because it “would take long.” In the end I asked Maz if he would give me a call once the other sales associate was done (because he said we had to wait for him) he said he would but never did. This was terrible customer service and I would not recommend this location to anyone if this is the way they train their employees. (Hertz Sales in Anaheim)
I was helped by Mr. Maz. Very genuine man. I told him i was looking for a specific car and he helped me without trying to sell other products or bargain with me. Very easy experience and very good guy. I RECOMMEND THIS PLACE! (Due to the great service by Mr. Maz and good cars)
Awesome experience. Juan was great! Great car and great prices. No pressure and received amazing customer service. Great buying experience! I will buy from here again and highly recommend Juan and Hertz car sales. Thank you!!
I was really disappointed with how Richie helped me through the financial paperwork. Despite me telling him multiple times I was not interested in the warranties, he was blatantly persistent on insisting it would be in my best interest to the point of making the whole situation feel really awkward and uncomfortable - I even had to raise my voice a bit and speak more sternly (which is not really in me nature) to get him to stop insisting. Its almost as if he went into the situation 100% confident he could convince me to buy them and, as a result, persisted more so to protect his ego rather than consider my best interest. I would have appreciated if he just respected my decision and moved on. Overall, it made the whole car buying experience with Hertz in Anaheim a really disappointing one.
Great experience, didnt feel pressured and they have a large pot full of clean used cars. We got to test drive around the block and the whole process was pretty smooth. Much better than a dealership.
Hector Sanchez did an outstanding job making sure my daughters first car purchase was fair and that she was not taken advantage of. He really made sure safety and customer service was a priority. She had heavy scratches on one of the headlamp assemblies which he replaced for her promptly.
Great salesman. Extremely helpful and honest.
They turned me down after I was approved online and confirmed by phone. They asked for double the amount for down payment.Julio was not professional and basically lied to us to go back the next day. Then called me and told me they couldnt do anything for me. I decided to still try another Hertz and it was the best choice I ever made.HERTZ in Torrance was very helpful and worked with my bad credit.
Very nice people. Juan was great with my daughter and I. They have a large selection of cars and prices. Thanks again Juan.
Awesome car buying experience! Maz, Russell, and Kelly provided excellent service, helped us select the best option for us, and made the purchase process completely stress free. We’ll definitely be back for our next car!
Sales people were knowledgeable, helpful, and not pushy. John helped us and made us feel comfortable. Definitely worth a visit if youre in the market for a used car.
Cars were filthy and seemed to have more scratches and dings. Would not recommend. So so service.
The guy who showed us the vehicle was nice but the cars here arent great and arent inspected efficiently from what Ive seen, one of the cars showed it had no accidents but on one of the side frames it looked like it had been replaced and it was missing some bolts, if you have bad credit come here but someone with good credit the cars here arent worth it because inspection of the cars isnt very efficient, you are better off with CarMax .
Hertz used cars sales, one problem theyre trying to have a no-haggle policy..
Guys there are efficient and straight forward. No waste of time going there and they will help you all the way to get the car that you want.
Best place to buy a used car for a great price friendly and experienced staff...
Very good service..answered all my questions!
Hector Sanchez was very helpful. I didnt buy today, but definitely plan to in the near future
Had a great rental car experience with Herts due to a accident. The service was excellent.
It was a outstanding experience buying car from Hertz.
Absolutely great car buying experience. No pressure answered all my questions professionally.
Very nice people, super helpful and answer all your questions
Very helpful staff Jerry was my sales associate and he went above the call of duty to make sure I had a good experience of purchasing a car.
I bought a 2016 Nissan Versa today with $3,000 down. I was assisted greatly by Michel. Car is beautiful & wonderful to be driving again.
Hassle free and easy. Pick your car, get approved, and leave feeling good about your purchase.
Ive been to this Anaheim location to try to make a deal twice in the same year, and twice! they tried to jack me. I let them know I worked in car sales and then see what they do. Two different sales guys, two different finance managers, same typical waste your day car sales garbage AND! They ran my credit 5 TIMES. The first time I ended up going to Hertz in Torrance and got the same vehicle with a better deal, was in and out within an hour. The second time I also went to the guys at Torrance, 15 mins before closing time.. again was in and out with my new car in less than an hour, same car better deal and each time with a different sales guy and different finance manager. Spouse had a great experience buying a car with the folks at Hertz Norwalk. Only this location seems to have mega sheisters. If youve had a bad experience with Hertz Car Sales in Anaheim, try a different location.
If you looking for prior rental car with low mileage this is your best Choise
The staff was super nice and not pushy at all. The prices were all good too.
Great place to buy a car! They are very nice and the prices are incredible!
Bad attitude by one of the employees I had to deal with
Nice deal and nice people i love my camry 2016
Large selection. Very slow doing paperwork it takes us 4 hours to buy a car without financing
Great experience and got a really good deal! 👍
Great service! thank you Carlos! youre the best!
Got to test drive And had answers to my questions. Havent bought though
Good price overall good experience honest
Initially me and my wife spoke with Juan he was not even interested in selling us a car he was very unprofessional so we left then we come back next day and Hector was a excellent and thoughtful so we bought the car we initially wanted
I have been there twice not the best service.
Very nice curdious sales rep
Dont stand behind what they sell, blame me for damage that had to have been done to car before I bought it 😡
Brian is great!
Friendly with reasonably priced cars.
Good or bad need to be careful!
They tried to sell us a car that had overheated without mentioning it.
As tourist I couldnt be met.
Great Sales Program and guarantee.
Great deals
I clean it
Good fellas
Bait and switch at its finest
Awesome place
Great service
Lemons
Everything for every taste. Very good.
The used car cost here is relatively high and worth recommending.
Very little staff and they leave you standing and waiting a long time
The dealership is big enough and there are enough cars. Car hire is a good choice.
Good prices and cars in good condition.