Rented a transport chair for two months for a family member. That family member passed so I returned the chair 6 weeks early. They refused to refund and I was not told this otherwise I would have only rented by the week. So for rentals don’t you just pay for the time rented? Why am I penalized for prepaying. Non return of non used time should not be given to you. That is stealing. You stole from me. Your employee had a very non caring attitude. Really bad business and will never use this company again.
I rented a transport chair for a family member for two months and prepaid. That family member passed and when I returned the chair 6 weeks early they refused to refund the money for the time that the chair was not used. Since when is that okay to keep money for a rental that wasn’t used. That is theft and not ok. The employee has a very non caring attitude and was rude. I won’t do business that practices business this way so never again. I will take further action elsewhere for a refund of the chair.
I flew into Anaheim to meet my family for vacation and my CPAP machine was lost in the luggage. Urvashi assisted me to acquire the equipment I needed and was extremely helpful. I also purchased some replacement pieces my wife needed and she had everything necessary to make our trip and sleep enjoyable!!
My husband went in to buy an oxygen machine. He bought it on a Saturday and was told it was brand new. On the way home, he opened it and saw that it was used and dirty. He went back to return it but they had closed. He took it back the following Monday and was charged a $35.00 return fee that he was not made aware of when the product was purchased. We can understand this charge if we had the machine for a while and used it but that was not the case. Unfortunately, we had no choice but to pay the fee. My husband couldnt even talk to the owner as the employee said he would not take any calls. We will definitely never go back to this place to buy anything and encourage anyone who does, to check the product before walking out the door. I cant imagine how much money this place has made selling used products as new and then charging $35.00 when it was returned. Thats paying $35.00 and getting nothing.
I totally recommend this store I came to rent a hospital bed for my mom and I got great customer service at the store and during the delivery process. I would highly recommend this store. This is my to go for anything medical rental I need or even to purchase.
Excellent customer service. Staff are very professional. They had everything I needed and more. I highly recommend this business!
They have on the website N95 mask with 20 mask for $5. When I went me to the store they wanted to cell 1 N95 mask for $5.
Visiting theme park in California needed a mobility scooter for my mother in law and father in law and they got me a new scooter to use while we visited Disneyland and Studio city the electric scooter wheelchair was perfect it came apart fits in my trunk and had a cupholder and a umbrella we really enjoyed it customer services was easy I will use them again when we travel to Anaheim thank you Truman and George for making this transaction easy A+
Absolutely my go to store now. They have reasonable prices for wheelchair and scooter rentals. The store is really clean and the customer service is definitely well given to you.
Awesome store - clean and very well stocked. They changed my mobility scooter in minutes including diagnosing the problem. Owner was very informative, showed me the issue and educated me on how batteries dont last well if not used regularly. I googled price and they less than manufacturer and quickly installed and had me back on road in less than 30 minutes. Yamel at front desk was so friendly and had me fell comfy and well cared for.
One of the greatest medical supply stores that I’ve been to in Anaheim. I came in with my father to look at some hospital beds and we ended up finding the most perfect one. I left the store VERY satisfied. The service was wonderful! (:
I always rent here! Theyre the best. They are so easy to deal with, they care about their clients, they do whatever they can to help. The mobility scooters work perfectly and for a great price. We rent every time we go to Disneyland with the family thank you Marvin job well done they even deliver to hotel.
I have been waiting for 15 days for a shipping confirmation. I have emailed them twice and received no response. This morning I email them about refunding my purchase and received an immediate response confirming my cancelation of the order. Now just waiting to see if that happens. Ridiculous! If I could give less than 1 star I would.
This place is great! We were here out of town for Disneyland and my Mom broke her leg. We called the store and came down. Yamel was very helpful and patient showing me how to use the wheelchair and accessories needed. Everything was setup and ready to go when we were done! Highly recommend.
Very accommodating. Extremely helpful and courteous.
This medical supply store always has everything I need and the prices are great! Thank you
Very professional and honest staff. Best part is they stock a lot of parts that other stores have. I needed a walker for my father and had to go 3 other locations until I found this wonderful store. Thank you for having an outstanding customer service and clean organized store.
I had an excellent experience with this facility regarding helping me with choosing the correct medical supplies. Jasmine, the respiratory technician, was excellent and very skilled at answering all my qs and help me to choose the right equipment.
The gentleman who works at Anaheim medical supplies were professional and extremely helpful even help me carry the staff to my car. I am in my eighties and this kind of service meant a lot to me. I highly recommend this company they have a beautiful and clean
Best medical supply in Anaheim. Staff was very helpful and very professional. This is my go to spot for all my cpap supplies. Big thumbs up!
THIS BUSINESS IS A SCAM! LIED TO CUSTOMER AND PROVIDED THE WORST CUSTOMER SERVICE EVER TO A CUSTOMER WHO SPENT NEARLY $3K ON PRODUCTS. SOLD BROKEN PRODUCTS AT HIGH PRICE AND REFUSE TO FIX IT FOR US OR WOKR WITH US ON EXCHANGING FOR ANOTHER ONE. What kind of thieves who rob disable customers like this???
Thank you so much Anaheim Medical Supply! Jasmine and Yamel were awesome and so knowledgeable and kind!
Great customer service had everything I needed for my cpap machine
Great customer service! All of my needs were met, I walked in to buy a cpap machine and a cpap full face mask. Jasmine was terrific she was very knowledgeable she answered all of my questions. If your ever in the area I highly recommend Anaheim Medical Supplies one of the best stores in Anaheim.
I love this place, great customer service. They truly care about you the customer. I highly recommend Anaheim Medical Supplies.
Excellent service, staff is super helpful and accommodating.
The best place for your medical supplies buying or renting. Excelente customer service, very big inventory. Highly recommend it.
Needed a knee scooter and they came in clutch! Super easy to work with and very friendly. Thanks guys
Very clean, very professional shop!...I needed a knee scooter from a basketball injury and was pleasantly surprised they had them in stock and at a very competitive price, I live close and was able to get my scooter the same day, I am very happy with yamels customer service and glad to say Ive found a medical supply store in the area to take care of my aches and pains!!!🤩🤩🤩🤩🤩
Very good customer service and highly knowledgable. Staff was really helpful and assisted with all my needs. Glad I found this place. Thanks!!!
Great staff and I got what I needed. Also very professional. The customer service was also amazing.
Great communication and good price for my new Resmed Airmini system. High recommend this store.
Visiting Disneyland with the family need to rent a knee scooter had a knee injury will traveling they had the best prices in town and the guy got me discount I bought a biofreeze menthol spray for the pain and rented a knee walker they even offered to pick up from my hotel but they are only half mile away from Disneyland amazing store and amazing customer service will recommmend try them first
I was in Disneyland and needed a wheelchair and Cpap tubing they got me what I need great customer service and lots of medical supply in stock at the store
Needed a car lift for my mothers wheelchair scooter and Truman got me a car lift that’s was all electric almost half the price of what I was quoted at Long Beach I know this is a long drive but it’s defenitly worth is got the job done in less then 2 hours works good and my mother have easier days not having to pull the scooter in and out of her cars trunk amazing service and easy process will definitely recommend everybody job well done
Visiting Orange County need a Cpap tubing for my Cpap Machine and run into medical supply that new few things about Cpap Machine they got me new tubing and I change my humidifier also it was old the lady at the front gave me free filter and check out my machine that everything was correct great customer service and Hugh knowledge on Cpap Machines
Visiting Disneyland with family and my cpap tubing was leaking found them online and visited the store amazing service they got me a new tubing plus get me free filters for my cpap machine and even found a leak in machine and saved me from not getting great sleep great job guy love the store and love the customer service Truman knows what his doing and plus store is one 0.7 miles from the park
Very professional and honest staff. Best part is they stock a lot of parts
Visiting Disneyland and Santa Monica need a mobility chair for my dad he had back surgery done got Medical supplies phone number online and go a scooter wheelchair for half the price I got quoted somewhere else went in to pick it up gentaleman help me carry into car and got me a free cup holder great customer service thank you guys I definitely will call you when I’m in the area
Looking for a portable oxygen concentrator in orange county and saw this place they had exacly what I was looking for a ResMed Mobi oxygen concentrator this unit will go up to 6 liter and it has case that looks great the staff at Anaheim medical supplies showed me how to use the machine and gave me a 10% millitary discount on top of special price she gave me they have a nice showroom with lots of medical equipment and oxygen supplies I will recommend see them for all you medical store needs
Visiting family in California my grandfather mobility scooter batteries was not charging or working good took the scooter to the shop they changed out the batteries amazing service only cost me 120 with installation it only took them 20 minutes to change the battery I also got a cpap sanitizer for his cpap machine will recommend see themFirst before any other stores
Great group of people, knowledgeable,very friendly no pushy salespeople. Thanks George !!!
Was in California and needed to get some items for my Granma best place amazing service and great prices highly recommended.
They are asking $80 for a box of 10 3M N95 mask which should cost about $20 - $30 normally.
Very professional service,great stuff
Excellent service