They sold me a dud. I traded in my nice 4-runner for a BMW at their lot and after I got it home I immediately started getting a driver train malfunction. I took it to Kendall Toyota and they said I would need to take it to a BMW for repairs. BMW has worked on it three separate times and hasn’t been able to fix it. Most expensive mistake I’ve ever made.
My husband and I had a great time working with Austin Betts from the Kendall Used Superstore in Anchorage! Hes super funny, friendly, and very easy to work with. We wanted the 2020 Dodge Ram 2500, and he made it possible for us to leave with the truck the same day we came in to look at it and test drive it.Another person to note would he Shawn Jarvis from the Kendall Toyota financing department. He worked quick and got us the best financing offer.Overall, were very satisfied with the overall car buying experience!
Great guys who go behind and above to make sure you get into the vehicle you are looking for.
I really liked the vehicles here. They were all still like new and the price is unbeatable. If youre looking for a used vehicle I highly recommend checking this place out!! Youll never know what they have until you stop by to see for yourself 😁👍
Super easy experience selling my 2016 STI! Got me in and out in roughly an hour, no issues! Tim Pehle made it all painless, major props to him!
Got an instant appraisal online for my car. Was texted by a salesman, told him I was not interested in the offer. He said to come in anyways and hed see if they could work something out.Drove to Anchorage from Big Lake to receive the same damn offer. Waste of my time.
He Austin is the best took care of me like fam
Quick Service by salesman answered all questions Honestly and Knowledge of what on hand what I was looking for in SUV or 4x4 Pick Up
Great experience, worked with Austin Betts and let me tell you he was very kind, helpful and gave off good vibes. when looking for a vehicle I definitely recommend working him. Made our experience a 100x better. Especially with the little ones we had, it didn’t feel like a hassle with him so we really do appreciate that. Hopefully we’ll work with him again soon.
Austin Betts was very professional and great to work with! He was super helpful for my husband and I and allowed us to test drive even though we were just looking around. Highly recommend!
If you ever Think about Getting a car with a good price,then Kendall is the best place for you to go to.Thank You So much Ali Johnson for being there with me every step,and for choosing the right vehicle.My Kids really loves it,all thanks to you.God Bless you bro.
Austin Betts gave excellent service when purchasing. He even took time on his day off to come in and finish the deal. Thanks again!
Super friendly and helpful employees, Ali helped me find the right vehicle for a great price and was with me every step of the way, everyone was super nice and I’m excited to be driving my new to us used truck. Thank y’all for everything
Small selection of used cars at inflated prices. Employees were friendly.
We love our new-to-us used car. I didnt realize Kendall had Subarus, and I was happy to get a used one in great condition. Austin was super friendly and helpful. No pressure. Thank you!
Very pleased with the whole process of buying a vehicle here, Garrett and Hayden did an awesome job finding us the right car. Looking forward to working with them again in the near future
I had been shopping around for a used car, I had a pretty severe “negative equity” situation and a high payment I wanted to get lower. I finally sat down with Shelby and she went above the ordinary level of service to find me something that worked for me! I am so thankful and I will definitely send friends and family to her and used her as a sales rep again.
Thank you Craig Simmons and Jim! I love my vehicle!! You gave me the best vehicle buying experience. Super helpful in every way. 💜🚗
I didnt visit today but have reached out to them for support in getting mobile so I can provide for others in need. They seemed interested in my cause! I even talked to corporate and submitted a proposal to corporate and the salesmen there seemed clueless about what I was telling them. Ilk figure it out
Wesley helped us and was great throughout
Just bought a used Toyota this Saturday. Our salesman was very nice. We negotiated on the price and I felt we got a fair deal. They were not too pushy and did not try to sell us on extra items or an extended warranty. The extended warranty was offered but it wasnt pushed on us if we didnt want it. We did our homework on used car prices so we had a pretty good idea of what we were going to pay. Our salesman called us 2 days after the sale to see if we were satisfied and had any questions. Overall, a very positive experience,..
We received excellent service from Eric Garcia, Josh and Robbie. We arrived from South Africa and they treated us as if we were their only customers. We spent several hours there trying to get payment sorted out as our debit cards were a problem but they drove us to the bank and we got all the money drawn and paid. We will definitely be making use of their service again in the near future.Thanks to each of them
I would highly recommend The Kendall Dealership and it’s team in Anchorage for superb service and customer care. Especially Arlind Hasipi, who personally helped me from start to finish when purchasing a vehicle. When I arrived I was not sure where to begin or what I might find. Arlind was very intuitive and thoughtful when it came to understanding my needs. He helped line up a knowledgeable and creative selection of vehicles that not only met my needs but exceeded them. At the time I was also trading in my vehicle and Arlind was able to help me achieve a great value. With the money I earned from my trade in, I was able to get a used vehicle that was beyond amazing as far as quality, condition, and overall brimming with many cool features my old vehicle didn’t have. I went in not sure what I would get and came out with more than an upgrade, but a vehicle I am truly happy with and excited to drive. I am very grateful to the Kendall team and Arlind for helping me every step of the way to make this transition smooth and simple. This is something I had been working towards for a long time. I am incredibly happy with what I got for my trade in and was very pleased with the incredible personable care that I was shown when Arlind helped me figure out what to get that would best meet all of my needs. I would highly recommend Arlind for his knowledgeable and personable care with help buying a vehicle whether it be new or used. I would highly recommend Kendall for finding a great value vehicle as I couldn’t be happier with what I have now thanks to the amazing selection they had.
I want to thank Charles Greiner for helping me get in to my new vehicle bought a used Honda Accord and he was an excellent salesperson, no pressure at all very kind and helpful, any questions i had about the vehicle he was able to answer very knowledgeable salesperson!! If i could i would rate them with 10 stars!! I highly recommend!!!!! =)
Two exceptionally good emoyes, Tayfun and Arlind assissted me with not only finding my dream car, but making it a reality. The entire staff is really friendly, and they will go the extra mile to ensure youre getting a good deal. Best car buying experience i could ever imagine.
Want to buy a car or truck go to Kendall value lot. Over the top service and support. Awesome job guys could not be happier with the service I received.
Many nice car for choose
I have had terrible sales and service and not just one kendall dealership but two of them. Both kendall ford budget lot was terrible from sales and service. The manager of kendall ford store main lot called me about the bad service. He was awesome gave me faith again in kendall. Ive bought from Kendall for years even bought from there oregon and idaho stores. After the manager calling me i had faith the bad service i got was an isolated case . I went to Kendall ford store of Wasilla. Bad bad service they just dont care about customer service i guess. Seems to be company wide bad service these days. Sad they were so good at one point. We will not be buying from them again.
Very friendly. No hard sell and understanding when we did not buy
Not buying, returning lease