General Muffler was great. They got my car fixed the same day I bought it in, even though they had to order a part. They even gave me a ride home while they were working on my car.

Been here several times over the years. They never disappoint, always professional, fast, and my go to for emissions testing

Stopped in for my emissions and they had me in and out in 15 minutes. Great experience the only reason they didnt get 5 stars is the tester was driving the cars in and out a little fast.

Always good service. As a women who doesnt know a lot about cars they explain what my options are and never have they over charged me. I called other places to confirm. Highly recommend this place.

These guys are great. Honest, priced right and will never leave you waiting endlessly. I was in and out for my emissions test also!

These guys just aint effing around. All around good prices, would recommend them to everyone.

Great staff. Quick and efficient! Couple of goodfellas!

Terrible service. Rude customer service by Bill Jr. I was told I couldnt over see the work that was being done on my car which makes me wonder way. All the excellent mechanics that used to work there are no longer there. The quality of service is down and the comfortable family like atmosphere left after owner Margery and son Louis Sr passed away. Now that their best mechanic and son of former owner Louis Jr is no longer with the garage even a simple oil change seems like a risky investment.

Nice place to go and fix all your vehicles

I love this store! The service their is great along with the fact they took great car of my car while changing my oil. I definitely recommend this place.

Ive been servicing my car here for about 5 years. Honest trust worthy people. I wont go any place else.

I have been going to general muffler for many years they always get the job done with fair pricing

Both workers I encountered, when I went in to have my car emissions test, were very courteous and professional. One of the workers was at the cash register and the other was one of the mechanics, who said hed find my car even though I parked it in the wrong place. The test was fast, but while I waited I noted postings of the certifications and trainings that the current mechanics possessed. Its a small place, which youd almost miss if not looking for it. There are some automotive supplies and seats to wait in, with a soda machine.

Walked in at lunch time for my emissions test. 4 vehicles in front of me. Was out of there in 30 min! Fast service.

Fast service and a low price for a synthetic oil change compared to the area; great experience.

The workers there are so rude to the customers. We were there to schedule a break job and the mechanic had a temper tantrum like we were bothering him. I will never go back there. We are having the work done somewhere else. We told him he should never speak to customers the way he did and he just blew us off. So sad. I would never treat people like that if it were my business.

My car got stolen from here & they have not done nothing about it. Went here to get my alternator fixed. Never got fixed my car is still missing no one has done nothing about it I tried.

No stars, my daughter just brought her car in for an emissions test and the mechanic was not wearing gloves and her car was not cleaned before it was returned to her!!!! Ever hear of CDC Corona virus Guidelines. I guess we should have asked what they were doing to protect their customers when we made the appointment, but I didnt think we needed to. I thought any good business would be going above and beyond to protect the health of their employees and customers.

My husband took his car in for emissions today and was very happy with there service. He has been coming here on and off for over 40 years.There repair work is excellent but I feel there a little more expensive than other repair facilities.

Great service. Very friendly and helpful technicians

Great service. Very honest.

Very friendly and helpful staff highly recommend them.

Quick and easy emissions test. Great customer service.

Six stars, excellent serviceMy tire pressure light went on while I was driving on I-95, I was so scared, so I found thé nearest tire store. They checked my tire pressure, tire pressure sensor, battery and other stuff. It turned out the tires and sensors were fine. They didn’t charge me a dime, what great people they are.

Excellent service, great prices!!

Quick in and out Emissions Testing. Convenient location.

Great place, very professional, best auto shop there is in CT.

Emissions was fast and awesome.

Had emissions done..took less than 10 minutes!!! Awesome place!! Thanks Glenn for the referral!!!

I went for my emissions today. There was a bit of a wait but it went fast. Super friendly staff and got to witness some great customer service with some elderly people. Honest true service that is helpful and not trying to take advantage of anyone. Truly a great small business that looks out for their customers! This will be my first to go too, if ever in need!!!

Excellent customer service

These guys are the best! Have been a customer for many years. They are a family business in Ansonia for longer than I can remember. Repairs and parts at reasonable prices. I Highly recommend their services.

Made my emissions test a breeze

Ive been a customer there since 1994. One of the few repair shops that, I feel, have always been customer centered. They are family oriented, always fair and only do what is necessary. Ive recommended countless people to them and never has anyone been dissatisfied.

They are Honest working people! I have been using them for years. I had a minivan. Its brake kept failing every year like a clock for three years after sears worked on it. Brought to them and running for 4 years without problem. Engine light on 15 year old car. No problem fixed it. Engine light reappeared- fixed it with no charge. It reappeared and turned out another part had failed. Changed it at nominal price. I spend all my money for auto repair as they have my 100% trust. They know what they are doing.It is difficult to find trusted and skilled people in world. I hope your experience with them is good.

Guys at General Muffler are really great, I was referred by a family member and glad I was, they took care of everything I needed, got it done and made sure everything wasnt perfect running condition. Definitely would recommend them. I definitely found a good reliable trustworthy place to bring my familys vehicles.

Have used this shop for years. Called them in the morning to tell them I was having my vehical towed in. Recieved a phone call at 230pm that they diddnt have time to work on my vehicle. I said I didnt need it back right away and they told me I would have to find someone else. I had to leave my full time job early and cancel plans. When I arrived at general muffler to meet my secound tow truck of the day(tow trucks are not cheap) I asked what the problem was with working on my vehicle and they guy at the counter was very loud with me and disrespectful. I will never bring another vehical to this shop.

Brought my vehicle here for emissions they were fast and friendly.

They are a multi-generational business that makes you feel like a member of the family.

Just have to say Thank you to staff of Ansonia muffler any time I need work done that I can’t handle myself you guys are # 1. You can’t find a more honest down to earth place to bring your car to get worked on. I will recommend them to everyone. Thanks again. And God bless

The ppl here are the best, staff are nice and friendly professionals. they would think from your perspectives and not charge anything more then you should pay like most other “stealerships”. Highly recommend!!!

Always friendly and very helpful. Best prices. Amazing family history and connections. Great business!

I have only been here for emission testing. Every time I have been there, the staff has always been very courteous. An employee was putting a quart of oil in the car of an aged lady. Where can elderly or ill get help nowadays? Here. I believe the owners and staff of this business are good, decent people.

Best mechanics in the Valley for my money. They will never sell you more than what is necessary and the pricing is more than fair.A good mechanic is worth more than a good doctor (OK, not really), so if youre lucky enough to find one, you better not ever let them go.Plus, the place is stuck in an early 70s time-warp. You have to see it to believe it...

Ive been going here for yrs. Lou and Bill the owners r phenomienalpeople.HOWEVER LOU PASSED AWAY 😭BUT BILL THE OWNER AND BILLY JR AND LOU JR +ALL MY OTHER FAMILY FRIENDS ARE 5 🌟 THEY ARE FAIR PRICED AND DONT GIVE U THE RUN AROUND....🎲💨👍

Fantastic service. Fair prices. Wont do work you dont need. Have been going there for over 20years.

I brought my car in cuz the heat didnt work on the driver side. They put in the wrong part and I had to spend lots of money to get it fixed somewhere else.

Its like going into an old hardware store back in the day. Customer service excellent and fast. Good people

These guys, own their work. Had done break job at Sears and i would have to go back every year to get the brakes fixed. A friend recommended their place and I got it done through General muffler and auto. Its been 3 years, no issues. I give them all my business. Good workshops are hard to find.

Emissions is a necessary part of keeping your car registered. General Muffler makes it fast and easy as well as being in a convenient location. They also can perform emissions repairs as well if needed plus a variety of other automotive services from tune ups to tires.

Fast got me in and out

Ive been using General Muffler and Supply for parts and service for 30+ years now. They continue to be the only auto service company that I would rate as fair and honest. There not necessarily the cheapest guys around, but they never take advantage of their customers or attempt up-selling like most all their competitors. I recently brought in my 2009 Hyundai for an A/C recharge and since they believed the compressor had a leak (which they do not service), they referred me to the dealer and waived the diagnostic charges. Real stand-up guys that I would recommend to anyone looking for an honest mechanic.

Crowded Monday morning but I got my emissions done in 20 minutes! Great job and nice atmosphere. Couldnt have wished for a better experience.

Friendly knowledgeable staff. Great service. Explains diagnostics well. Has person available to bring you home so you can leave your vehicle for repair.

They treat you like family, and they serviced my car quickly.

Awesome work. Awesome peaople.

Great service. Went above and beyond. Thanks again guys 😁😁

Excellent place to have your automotive needs taken care of. A family owned business and that has been in the valley for decades that goes the extra mile to take care of your vehicles and has the best mechanics.

Bill the owner Makes every effort to make sure you are happy with the service they offer. Great place to find everything you need for Your car, and they also have a car repair services thats out of this world

Other auto shoppes might have a large stock and many of the same services as General Muffler, but they dont have their Staff. Ive been going there for over 9yrs & from day one they all were the friendliest and accommodating.

Reasonably priced. You can always count on them to find a the most cost efficient solution (though not always the right one, which may lead to paying more in the long term)

1st time i used them! Great experience professional staff. Thank you.

The best local place for your automotive maintenance and the best customer service.

I had only gone there to have my car emissions done. Very courteous and didnt have to wait long at all.

The best place to get your emissions done there fast professional and courteous.

Friendly people they remember costumes very helpful and fair what they can do what they not I like it

They did a great job fixing the muffler on my older jeep wrangler. Quick, honest and local and fair price. Would much rather support them over the shady monroe or meineke down the road.

Great work. Fair price. Great people to deal with

Fast and honest place to go. Not the cheapest, however still Fair prices. “You ALWAYS get what you pay for”

Excellent service. Honest and great prices.

Excellent. Always great service and a reasonable price.

Great service and very knowledgeable. Got calls every time for questions on my personal preferences with how I wanted things done.

I had to order a hard to get tire for an old tiller and they were able to find it for me and the staff is always friendly.

The employees are very friendly here and willing to work with you on prices.

Good Service great work and prices

Honest and reliable as it gets. I recommend them to everyone i know!

Fast, reasonable, honest. 3 rare traits! General Mufflers will be getting returning service and referrals to use them.

I went there to have my emissions done was very speedy service

Nice and friendly

General Muffler is the best place to have your car fixed. Customer service is excellent. 😄

Honest mechanic

Great crew pleasent smart on time

Bunch of scammers stay far away from them made 2 attempts to repaira antifreeze leak was charged both times Had a bring it to a real mechanic and have it fixed.

I get my car fixed here all the time. Great staff all the way around.

Family own and operated and love all the employees are friendly!❤❤❤

Excellant work done. Knowledgeable professional

Great family-owned business by local people honest and trustworthy

Very prompt, great customer service!

One of the most honest and reliable repair shops in the Naugatuck Valley

Very friendly staff. Quick service.

Alway has been a pleasant experience.My car is about to see 300000 thank to the crew at GMA.

Best place in town for an emissions check.

Never used their emissions facility, but I get parts here sometimes. Frick & Frack behind the counter are fun to deal with.

Family run business. Staff is outstanding.

Reliable and honest fanily-owned car service.

Went for Oil Change,, asked for brakes to be checked ( explained problem I was having,,,,. Only answer I got was brake fluid level was full ..Duh... Thxs!

Friendly. They do good work.

Very dependable and trust worthy.

Good work.

Very helpful and polite