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Advance Auto Parts
636 W, IL-173, Antioch, IL 60002, United States
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Advance Auto Parts
Comments
Ti
Review №1

I asked for help to find a fuse and the associate at the desk said you’ll have as good as luck as me so look yourself. I told him couldn’t find it and his response was “well neither can I” without going to help look. I went to Auto Zone up the road and got help to find the correct fuse.

A.
Review №2

Please dont buy a remote bateries here. Just bought one and unfortunately once the package is open we cant exchange it. So how do i suppose to test it in the package?

St
Review №3

Great service! Very nice people. They were short staffed and still able to help me out.

Jo
Review №4

Great customer service but I bought items with eligible rebates but online keeps denying my rebate request

Pa
Review №5

Disappointed in the response time and getting rebate promised 2 months ago!Your interested in more response but no link/number to call. Simple bought brake pads & routers in Sept-filled out rebate info- they contacted and said should be coming well nothing yet and its Dec. Wont be back-they cant handle this simple thing....

Ti
Review №6

Great location with helpful employees. Gary is a wealth of information.

za
Review №7

GREAT STORE! Mike and Zach are awesome!, Jimmy is alright, and gary is okay too i guess...

De
Review №8

Fast friendly service

Ki
Review №9

My significant other patronized your store to get rotars for my truck he called before coming in they said they had them in stock they also price matched another stores price I thought awesome he can still get my truck put back together so I have it to drive on Wednesday...well he got home they were totally wrong he had to drive back and get the correct ones and Not 1 single person apologized so Rude.Not Happy 😡

Br
Review №10

Just love this place you had everything you want all the parts that you need very cordial very clean

Ar
Review №11

Joanna was amazing and there was a very kind man too. Really went out of their way to help.

fr
Review №12

Great people. Great service

Da
Review №13

Store which carries pretty much all your parts. Much better than AutoZone

Al
Review №14

Last time I am going in Jimmy has no respect for covid very sad

Ja
Review №15

Ordered battery there for my car.Rush from work to get there before closing hour. At the place I found out that the they have different work hours than on their website/google maps.Wouldnt recomend this store to anyone.

Ge
Review №16

Gary is a great commercial parts pro and dave was great thanks for the help brothers

da
Review №17

Good parts, employees are quick to tell you no and send you on your way.

Pa
Review №18

Cashiers leave me hanging alot. Autozone is much better. And much better return policy.

Jo
Review №19

Great place great parts good prices

To
Review №20

Gary, Mike, Zack, and Super Dave are great counter guys and the drivers are awesome. They are always taking great care of the customers. Thank you

Ra
Review №21

Every time I go there they have what I need 😃

Am
Review №22

The guys at this location are super friendly fast and efficient and very knowledgeable and helpful.

la
Review №23

Website double billed me for a belt and when I brought it to the attention of the male sales person helping me, a girl behind the counter gave me a bunch of attitude. As she walks away she says Youll have to call customer support. I tell you this every time your in here.. Advance has the worst sales people of any of the auto parts stores. Last week I had to repair the second set of brand new calipers my friend bought. Junk people. Junk parts. Junk website. Shop elsewhere!!

Na
Review №24

Stood at the register waiting for help for a good five mins & they just ignored me, Great service

Ga
Review №25

Prefer them over AutoZone, I was told by an employee at AutoZone that there was only one oil filter for my vehicle that they sell there. I looked it up when I got home, I found out that there were actually 8 oil filters that fit my vehicle that they stock there.

Ja
Review №26

Cant remember the guys name but holy cow this guy was informative and hes exactly what they needed only place I care to go to anymore solely because of him

Pa
Review №27

Amazing customer service! Theyre always attentive and their stuff#

Al
Review №28

Poor service. Horrible customer service. Non-qualified associates. Save tourself from a bad experience go to Napa or AutoZone!

Jo
Review №29

Staff was friendly and helped me find the correct part for my truck.

Ja
Review №30

Good staff

Ra
Review №31

Awesome people, reasonable prices

CJ
Review №32

Good friendly staff. I like buying/reserving online and picking up in store.

Br
Review №33

Staff was rude immediately upon entering. Refused to refund me because I didn’t have the paper receipt, even though it was in their system. Impolite and straight rude attitudes. Would give 0 stars if possible

Ga
Review №34

Auto parts, good stock on many items.

Jo
Review №35

Great help from Zach & got what I needed.

Ri
Review №36

Parts you need and people working there know the business

Ro
Review №37

In and out fast and friendly

R
Review №38

Pretty standard. Nice employees.

Ja
Review №39

Close by, price is right, always have time to take my needs personal.

Sh
Review №40

Zacks the shizzzzznips

Co
Review №41

This is my go to auto parts store in the area. Tell them about your project/problem... Theyll help you out if they can. Theyre not just there to sling parts.

Li
Review №42

Polite

Id
Review №43

My mechanic gets his parts from advance. So far since October 16 Ive had 2 defective starters and 2 cracked caps and rotors. The last one lasted a week.Advance auto parts...where parts are broken in advance

Ca
Review №44

Gave me honest information.

Je
Review №45

Helping people awesome

Mi
Review №46

They dont what the costumer is talking about

Ch
Review №47

Always good service

ma
Review №48

Knowledgeable staff.

by
Review №49

Convenience

Br
Review №50

Good stuff

Jo
Review №51

Friendly and helpful staff

Mi
Review №52

Good service

Br
Review №53

Typical auto parts store

Ha
Review №54

Nice people

Da
Review №55

Very helpful

T
Review №56

Got what I needed!

Te
Review №57

Clean store

Information
11 Photos
57 Comments
4.1 Rating
  • Address:636 W, IL-173, Antioch, IL 60002, United States
  • Site:https://stores.advanceautoparts.com/il/antioch/636-w-il-route-173?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 847-838-9918
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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