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FlooringMaster Apopka
380 Semoran Commerce Pl Suite 105, Apopka, FL 32703, United States
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FlooringMaster Apopka
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Ja
Review №1

Absolutely love our new carpet and we could not be happier with it (before and after pictures)

Ta
Review №2

As a military vet, I have lived in many places and had experiences with lots of contractors. This is by far the worse company I have had to deal with. I wrote a review last year and Camilo (owner) contacted me directly and asked if I could take it down and allow them to rectify the issue. I did and here I am 1 year later still fighting the same battle. Bottom line my floors have lifting from the original date of install, Camilo tried to convince me that I had a moisture issue in my home, but several reputable contractors told me that there was no issue. I gave him countless opportunities to fix the issue since I am on a 10-year warranty, but he continues to schedule repair dates and doesnt have his team show up. NO CALL NO SHOW! I have taken several days off work for these scheduled dates”, and no one shows up or calls. The unprofessionalism is beyond anything I could have ever imagined. My stairs material lifts so much that my dog and several family members have fallen due to the material getting caught on our feet. The entire upstairs planks are lifting and so is the entire bottom floor. They never came to repair the quarter rounds that were peeling from the wall from the start of installation and the list goes on and on. I have text messages with no response from them that go on for months to include the text stating they would be at my house and never showed. Ive heard about peoples experiences with terrible contractors, but this company takes the cake. Dont let the lower price of their floors and installation reel you in... You get what you pay for, and it will be well worth the money to pay extra for quality materials and SERVICE.BTW this post will NOT be coming down.Review for the Tampa Florida Location

Ky
Review №3

Sammy at FlooringMaster Apopka is an absolute professional who genuinely cares. We had a difficult project and he was willing to work with us -- successfully replacing the flooring in our entire 2 story home. He even helped coordinate a local company to assist with a balcony / handrail install, even though it was outside of his job scope. Sammys crew was diligent and performed their work with great pride and attention to detail. Very polite and respectful, and most importantly skilled at their craft. Sammy has a designers eye, and was a huge help in choosing colors, style, etc. The project turned out perfect and we are grateful for Sammys team at FlooringMaster

To
Review №4

I purchased carpet for my 3 bedrooms and my experience was stellar from the consultation to the install. Job was well done. I would highly recommend.

Ad
Review №5

Friendly staff!Awesome work.Love my new floors.

Ju
Review №6

Fantastic experience! Very professional, responsive, and timely. My floors look amazing! I highly recommend them!

Ji
Review №7

Great quality work by the two installers that came. Had complete living room dining room and bathroom floor redone. Work was done to perfection in one day. Also best prices around they undercut Everybody by $1,000 easily

Ri
Review №8

Very happy with the work performed at my house by FlooringMaster. Floors, baseboards, backsplash and crown molding all excellent. Very good workers and most important they all pay attention to details.

Do
Review №9

Sammy and his team made my dreams come true! I originally got 3 bids for the job.. and honestly sammy and his team was reasonable, and offered the best over all finished product. Sammy was responsive and made sure all my needs were met. I could go on and on. Thank you so much flooringmaster Apopka for your hard and beautiful work!!

Pa
Review №10

Excellent work installing tile. Great selection, exceptional work. Terrific personnel, responsive and professional. I highly recommend this company.

Cy
Review №11

This family owned flooring business were personal, so helpful, answered all my questions, and did my floors within the week of placing my down payment. We got tiles installed that look just like wood. So beautiful and durable. They do have a huge selection. Thank you guys

Ru
Review №12

Thank you Sammy and team for the incredible flooring and fireplace work you completed at our home! Every guest that sees it is always impressed with the quality and design, and we are very pleased with the final outcome. I also want to thank you for exhibiting patience and always looking for customer satisfaction first when working with us. It makes a great difference to me as I am very detail oriented and particular with what Im looking for.I would recommend Flooring Master to anyone interested in quality work with customer orientation at affordable prices.

Ke
Review №13

Just had a wonderful flooring install experience with FlooringMaster. I am so glad our neighbors John and Elaine recommended them.I cant say enough good things about them. Rest assured they are the real deal! They moved our furniture, removed our old carpeting and expertly installed new beatuiful laminate flooring throughout our home.The transformation was remarkable! They delivered everything as promised. FlooringMaster are skilled, proud and very hard working. I highly recommend them!

Aa
Review №14

Hello Sammy, they are all finished and it looks Great. They did an Excellent job and the BEST THING they have a great PERSONALITY and VERY RESPECTFUL. Hard workers, Professional, focused and get the job done. I was very impressed with them. Thanks for sending us a Great Crew. We are pleased. I know who to call for my flooring needs “FlooringMasters of Apopka” Thanks

Er
Review №15

We live in Emerson Park Subdivision in Apopka, Florida and had Flooring Master to install our carpet and they were professional and quick. They moved our furniture, beds and nightstands and put them back in place. Their were no playing or talking; ALL BUSINESS. They worked and took care of business. The carpet looks FANTASTIC. Working with the manager Sammy, easy going, great communicator and a man of his word. I recommend Flooring Master to take care of your flooring needs. JOB WELL DONE FLOORING MASTER. - Eric & Linda M.

de
Review №16

Customer service from Mr. Samuel was very professional. Installation of the flooring was took a little longer than a day but the floors look beautiful!!

Li
Review №17

Excellent work, they are professionals. They made the floors of my house and the result was beautiful. I recommend them 100%.

Te
Review №18

We where very pleased we decided to use Flooring Master. From the beginning working with Jeff to the installers everything went very smooth. The floors look wonderful. Highly recommend Flooring master.

Kr
Review №19

Fantastic experience with this locally owned company. The team went above and beyond! I was working on a home remodel from out of state - Sammy sent me samples in the mail as well as photos of the entire process to make me feel comfortable. Everything was delivered and installed on time and the communication was great. I would use them again for future needs!

MI
Review №20

Great selection!!

Si
Review №21

A true testament for any company is the amount of repeat business it can generate from its customers. We were so impressed, not only by the work that Sammy and his team did but also with the professionalism and service that we received, that we hired them to do 3 separate jobs for us. Our business relationship started with remodeling the floor tile in our bathroom showers, which was a relatively small job. Sammy’s advice, pricing, and ability to complete the job on schedule were the keys to our satisfaction. This smaller job led to 2 larger jobs (porcelain wood tile in our study and billiard room and porcelain wood tile in our family room and kitchen) where we were extremely satisfied as well. We really appreciated his willingness to work within our budget guidelines and timeframes as well as his candor with the materials that we should be using. Here are my takeaways from working with Sammy and his company: No Pressure - Fair Pricing - Excellent Work - Superior Service - Professional People. Thanks Sammy and team!

Jo
Review №22

We looked for a long time to replace our tile floors. All of the estimates wanted to take up the old tile and that would mean packíng everything up and moving out during the process. I told my wife if she could find someone to lay it over the tile we could do it. She said we are going to the Home and Garden Show. We met FlooringMaster there and also talked to the Shaw rep. They said they could do it. Sammy came out and gave us an estimate and we contracted with them. They arrived on time everyday. Worked very hard everyday. Cleaned up everyday. They were one of the most professional installers we have ever worked with. We are very pleased with the floor and the installation. We would highly recommend them.

Jo
Review №23

Moving to a new area, buying a home. Is a stressful time. Then add in that you need flooring done. You dont know anyone no one to give you a referral.My wife and I went looking for dmv.got lost and ended up in front of Flooring Master. We went in looked around asked a bunch of questions then set an appointment for a salesperson to come out to our house measure. Show us samples and give us a quote.A man named Sammy came out spent a good amount of time putting together our estimate. He was through and professional. I had a good gut feeling about him and his company. (he was the General Manager) and decided to go with him and his company We purchased vinyl for a Bedroom and tile for kitchen, dining room, and den.The. Workmen came out English is not their first language but there was no problem in communicating with them.This crew was professional, respectful of my property and so so talented at there job. They were fantastic and the best buying decision Ive ever made. The end result is great everything was done on time with no surprises.If you need flooring go with this group, youll be happy you did

An
Review №24

Best flooring store in the area. They did an excellent job in our house, they have a lot of variety so you have a lot of options to choose from and different price ranges too. I highly recommend them

Ma
Review №25

The team at Flooring Master of Apopka are a group of honest, hard working, polite and talented individuals who will work as hard as they can to get the job done to your satisfaction. The quality of their work is good and their prices are very reasonable. They took longer than expected for the full job to be complete, but they were fair with addressing issues and concerns we may have had. Overall it was a good experience and I would recommend them for your flooring needs.

Ca
Review №26

I would recommend Flooring Master hands down, eyes closed with out a doubt as not only a professional flooring service provider but honest with one of the best quality services I have ever used. Pricing by far was the best I found in town. Sammy will personally take care of you!

Be
Review №27

We are so thrilled with our tile job that Flooring Master did. They took the time to make sure everything came out just the way we wanted it. We would highly recommend them because they do excellent work!!

Lu
Review №28

We had the back splash done in our kitchen about a month ago and Flooring Masters did an excellent job. We love our kitchen now even more, and we are very pleased with the work. Price is very reasonable. We are planning on using them to do our floors. Thank you Flooring Masters

Ja
Review №29

Excellent customer service and quality at fair price. Very professional. Good job.

Da
Review №30

Over all the experience working with them was not good. I read a lot of great reviews which is why I decided to give them a shot.Good :Install team I give 5 out of 5 stars. Now granted they dont speak English so dont bother to ask questions. The flooring turned out great and they did a great job installing them.Bad :Their office staff is nothing less the clueless. 1) brought the wrong flooring on day one. 2) Did not add on the backboards we picked out. They told me it was on backorder. Then started installing the small wood trim on our existing backboards? I called again and they told me the backboards I picked out was never added to the order. Not sure how we went from out of stock to we never added it to your order? Had to go up their again to remind them of the backboards I picked out at the time of order. 3) Had to call multiple times to find out whats going on, timeframes and next steps. Seamed every time I called I got a different answer. 4) When making final payment she wanted to take my card numbers over the phone and told me she was going to write down my CC #. Had to explain to them [ business 101 ] you NEVER write down anyones credit card info on paper. Credit cards taken over the phone should be directly put into the POS so customer information cant be compromised.Over all the install guys I give 5 out of 5. Office staff gets a 0. Average 2.5 stars.I would HIGHLY recommend you double check everything on your estimates and if you dont speak Spanish find someone to help you.

Mi
Review №31

I had a really great experience with Flooring Master, they are very professional, best price in town, and very responsable company, my house looks ten times better. they used high quality materials on my floor, they did an amazing job. Highlight recommended.

Ki
Review №32

I recently had Floormasters redo all the flooring in my home after seeing what a beautiful job they had at my sons home..WOW!! WHAT a BEAUTIFUL JOB they have done I feel like Im living in a new home could not be happier.Great price and EXCELLENT CUSTOMER SERVICE.I recommend Floormasters to anyone looking for new flooring.👌

Mo
Review №33

Flooring master came out to my home give a very reasonable estimate to replace laminated flooring on a room,did a fantastic job,very friendly and work was done as per schedule. I highly recommend this company for any flooring job.

St
Review №34

FlooringMasters replaced 2000 sqft of HW flooring a previous installer had completely messed up and glued down. The previous job was such a disaster (we are talking lawsuit) and we were worried how it could be fixed without replacing the subfloor and larger construction. But, they pulled it off - the new floors look beautiful, perfectly installed. They showed up on time, worked hard, cleaned up their mess, were courteous and professional. Outstanding work and I. can highly recommend Flooring Master.

Ha
Review №35

Overall this company did a great job! Very patient and polite to customers. Carpet was Stretched perfectly. No creases. Happy customer.

lo
Review №36

More than happy with selection and installOffered the best prices also.The installers were right on time and cleaned up completely after themselves.Thanks

Ru
Review №37

Excellent service! They were completely thorough in the job they completed for us. They dedicated time when we were deciding what flooring we wanted to use in our new home. We would highly recommend Flooring Masters of Apopka.

Sh
Review №38

Flooring Master of Apopka was a joy to work with. They were professional, timely, and displayed strong work ethic. The installers were very meticulous in their work and took great pride in the end result. We had the team, demo hardwood flooring and install all new floating floors throughout house and carpet in 1 room. Work took a week for ~1700sqft. All in all we are very pleased and have issues with recommending Sammy and team to others!!!!!

Da
Review №39

Fantastic team & service. They accomplished the project within the time frame given with the finished product looking great. Highly recommend!

Lo
Review №40

The staff at Flooring Master were very professional and kind. They did a wonderful job and I would use them again. Thank you so much!!!

Mi
Review №41

Sammy with Flooring Master of Apopka went above and beyond our expectations. His crews were on time and were very professional. We are very pleased with how our flooring turned out. Thank you Flooring Master of Apopka for providing excellent service and an even better experience.If you are looking for great customer service this is the place!!!Milton Flores

Eu
Review №42

Extremely professional, friendly, and competent. Results better than expected. Highly recommended for purchase and installation.

Ro
Review №43

We recently bought a townhome and FlooringMaster played a big role in the remodeling process!Beautiful materials, great service! Very good prices!Fully recommended!!

Kr
Review №44

Our floors are stunning! Thank you Sammy for finding and installing the perfect wood and tile floors for our home.

Dm
Review №45

Nice service. No pressure!

Wi
Review №46

Excellent job. Highly recommend them.

Information
100 Photos
46 Comments
4.8 Rating
  • Address:380 Semoran Commerce Pl Suite 105, Apopka, FL 32703, United States
  • Site:http://flooringmasterapopka.com/
  • Phone:+1 407-814-3696
Categories
  • Carpet store
  • Carpet installer
  • Flooring contractor
  • Flooring store
  • Wood floor installation service
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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