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US Patriot Armory
13631 Pawnee Rd #1, Apple Valley, CA 92308, United States
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US Patriot Armory
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Ni
Review №1

These guys know customer service extremely well! No pressure placed on you and your arm is not twisted. Much better service than Turners. 10/10 recommend. Thank you to the team for the comfortable hospitality. Our business with go here. Huge shout out to everyone working behind the desk. Thank you for your service past present and future.

Un
Review №2

Frame got it within 20days (USPS fault)Lower parts kit, 4 magazines to be honest from ordering to receiving was about 4 days.Slide sights and threaded barrel under 7 days.With some emails in between. In general no doubt a 5* service I would give more stars.Dont let the negative reviews misguide you Im just a regular customer this was all I purchased...I believe if you remain respectful explain your issue they will solve it promptly... You wont regret spending your money here.To the person that answered my emails... Thank you very much you were great.After experiencing the whole process 3 times I couldnt be more pleased and I will for sure shop here regularly.Thank you to the whole USPA team 🙏🏻

ki
Review №3

My first .45 acp i love it.

Al
Review №4

After searching everywhere I finally found a shop that had a pretty good amount of handguns in stock. They had the revolver I wanted. If you have your paperwork In check it’s a straight forward process. Thanks guys. Will definitely come back for another handgun and ammo.

Je
Review №5

Ordered ammo from these guys.Was a little hesitant due to some of the older reviews but its scarce these days and they had as much as you may want for a reasonable price so I took a chance.Order placed over the weekend, was processed and shipped within two business days and on my door step within another five.Seems whatever issues they had have been sorted.Thanks!

_e
Review №6

Received previous order faster then expected and when I emailed them I got a response the next day great customer service thank you

th
Review №7

Came up the hill to this shop, from Fontana just to come here. This is a very cute, small shop that has just about everything. From hand guns, rifles to ammunition, magazines, etc., thats what I hoped for! I was in and out in no time. The gentleman who helped me out was nice, and very professional. My favorite part was the Donald Trump replica. 🤣🤘🔥MURICA 🇺🇲 9mm and 44 magnum in stock, thanks !!

Br
Review №8

They always have something on sale at a deal better than you can find anywhere else and the staff is helpful as well. I look forward to it going back to the prepandemic atmosphere though when waiting in line or a couple weeks for shipping was unheard of.

Gh
Review №9

Edit: They shipped my order today and responded to my review in less then a day👍🏽. But see never failed me lol.I’ve ordered tons of things from them in the past and everything shipped when it said it would but i ordered a g26 slide parts kit 2 MONTHS AGO and it still hasn’t shipped, there wait times said they we’re around 2 weeks, they been in stock 3 times since I’ve ordered, gonna give them a couple more days since they have never failed me.

Ja
Review №10

I ordered a G17 raw metal slide and forgot to specify I wanted it bead blasted to prep for coating. I emailed, received a quick reply and even though it was being readied for shipment, they got it done and shipped. Very positive experience, good communication. Will definitely order again.

Ry
Review №11

This place is pretty good when it comes to in stock and having what you need however I know it’s not the Employees fault but how in the heck is this place and the website the same store and have the same product but you don’t get it for the same price as you do from the website and they won’t match it with you so if you’re looking online and you see something you like for a good price chances are that You going to pay a different t price when you get in the store so management needs to get it together Specially because people might be driving from far distances like myself I came from orange county to get the deal that I thought I was gonna get that I seen online but I did not and that was the main reason I went to this place instead of my local shop but didn’t even get it for the price I thought major downfall was not worth my drive Not only to top it off with that but they don’t even have a number to contact them to get the in-store price power get a price that is not local Kind of sounds like false advertisement

Da
Review №12

Ordering a custom slide and cerakote online was super easy and the quality was outstanding. They even hooked me up with a free mag and sights for my gun. Thank you to everyone over at US Patriot Armory, awesome work. Give them a visit or order online.

Da
Review №13

Ordered a G19 parts kit. I was sent the wrong barrel. Had to pay for the postage to send it back. Wait for them to receive it. Then wait for them to ship correct part. Never was reimbursed for shipping. Wouldnt respond back to my emails. Cant call them. Not a business I would use again. They limit there comments on social media.

Ch
Review №14

Great prices and great Service.. I took advantage of their sale last weekend and bought a few kits!

Ch
Review №15

I am the most annoying customer you can get. HANDS DOWN these guys were great. It clearly states the shipping times. But I still emailed and asked. I received response within the hour. They then shipped before the date they said they would. Proof that these guys are working hard to get orders out. Thanks fellas. Oh. And best prices😁. I’m a satisfied customer.

S
Review №16

Had a problem with my initial order and USPA worked very quickly to send out a replacement part. The item is a great value and very good quality. Will do business again.

St
Review №17

I placed my order on Thursday and had my parts by Saturday. I wish I lived closer so I could visit the shop and thank the owners. Thank you!

Da
Review №18

Great customer service and very helpful staff. I cant speak on online sales since I only physically go in but the staff is great and will answer any questions you have and help resolve issues if you run into any with their product. My new favorite store in the high desert.

Er
Review №19

Made a couple of orders with them. Extremely fast shipping and products appear to be good quality.

Ti
Review №20

Politically incorrect...I love it!If they had T-Shirts I would buy one.

Th
Review №21

These guys are Awesome ! Great quality products and fantastic customer service and very good prices. They have won over my business for custom barrels and parts for my Glocks.Give them a try and youll be glad you did !

Vu
Review №22

Great service, I’ve purchased parts from them a couple times over the years, and have not had any issues with the parts or their service, First time I made a purchase was in person, and they are very nice guys and helping me get exactly what I needed to make a repair! Knowledgeable and friendly, thanks guys I will continue to go out of my way to do business with you.

de
Review №23

Very professional an knowledgeable. Been purchasing my ammo there ever since my first visit and just enjoy going on there and admiring the firearms as I wait to be helped. They got me as a customer for life!

Ch
Review №24

Knowledgeable staff, impressive stock in todays environment and great service.My singular complaint is an m4 pin was missing from one of the parts kits purchaced. I will attempt to resolve the issue on Monday.

An
Review №25

Emailed them and got a response the same day . Shipped and waiting upon delivery. Would recommend and definitely coming back for more slides 🤙

Is
Review №26

Horrible reaponse period I understand covid times are hard. It is impossible ro geg a hold of anyone, I had to cancel an order for something that was not packaged or shipped and they still charged me a restock fee. I would understand the fee it if was packaged but they never got to that stage. No email or phone response, my advice is take your business elsewhere.

Dy
Review №27

(Update) They have shipped my order with 2 day shipping and Louisiana is far from cali mane i love the work 🤘🏽Definitely buying againIm currently writing a review because i cant seem to contact you guys but i would like an update on my Order #62014 i placed on june 1st and it is currently june 9th I haven’t received any updates on anything it just says paid and awaiting processing but i would expect you guys to move a little faster because this isnt my first time ordering from you guys my first order came in a week i dont know why this is taking so long but yea im writing this review so you guys can see it hope to hear from you guys

Ch
Review №28

I placed an order of over $600 on the 20th of January 2021 order #45144 and as of yet to receive any update or change to order status. I have spent many hours trying to get in contact with the company to see if I could come into their store to pick up my order in person or if my order will even be fulfilled. I am preparing to Notify the BBB but i still hope that will prove unnecessary and will update and change rating should anything change in the near future. The pandemic has made business difficult and I understanding of the hard work required to maintain a business and hope to revise this review should that prove to be the reason for the lack of communication.I have since received my order and it is exactly what I ordered my only complaint is the lack of communication to ease the anxiety of being scammed as happens so often online.

Je
Review №29

This place does awesome, I appreciate that they recognize me when I come in and they are great at making sure we get what we need when they have it. I love the way they deal with customers and have great service. Prices are good too. With everything so hard to find anywhere and the wait being a million years long all over, Im honestly surprised they always have so much to offer. Great place to shop and stock up

Bi
Review №30

They have lots of AR parts and guns prices are good and decent very good costumer service and respectful, they want your business and people show up and they keep coming because they doing things right. I bought more here then from all the other High Desert gun store combine they enjoyed sales and selling the other store don’t recommend 100%

4T
Review №31

Ordered a p80 g17 kit. Knew id half to wait based on the website saying so and the economy. Sent 2 emails that were responded to in a very timely fashion just to make sure everything was on track. It showed up when they said it would, signature to receive package. (Loved that) all contents included that were stated on the website. Assembled it after a full days work. Shot it today, its awesome! Worth every penny and every second waiting!!!! No flaws on finishes or firing. Ran like any store bought, but better because I built it! Do yourself a favor and buy from these guys! I bought somewhere else first and had no success and no package ever arrived. WISH I FOUND THESE GUYS SOONER! Will shop again soon 100% !!!!

Gr
Review №32

These guys are legit! I may not have ordered from this company if I had checked their reviews before ordering and that would have been a loss. For everyone who complains about having to wait for your stuff, it is posted how long it can take, they arent McDonalds. When I had a question, I sent a friendly message and got a reply. I did have an issue with a defective finish on some product and they made it right with me, along with sending me a nice small token of their appreciation for the trouble. Anyway, I have recommended this company to friends and have no reason not to. I appreciate US Patriot Armory and will do business with them again.

Jo
Review №33

This review is regarding online orders and service.Excellent customer service and very responsive. It takes a little patience because they are very busy but they have always gotten back to me every time I have written them with concerns. And their products have always been exactly what I was expecting and worked perfectly in my builds.

Ki
Review №34

DO NOT BE SCAMMED. Been waiting for them to ship my order, instead I got an email about them refunding my order. But they didnt give me a full refund. Wish I wouldve read the reviews, I guess Im not the first one.

Ju
Review №35

Bought a g19 slide from them on sale for 119. Works great unlike the one I returned from lone wolf or the one I tossed in the garbage from rock slide USA. I purchased the non cerakoted one and colored it with perma blue paste. Looks factory blued. It came looking like it was sand blasted or tumbled. Not smooth so no preparation was required.

No
Review №36

I had emailed USPA about the full g19 kit to see if stock was indeed correct. They responded with an honest answer that the kits are coming and going very fast and that the delivery time could be between 28-45 days.Knowing this I went ahead and ordered the kit anyhow. In my order confirmation it stated the same 28-45days turnaround time. Being patient and not expecting it until late September, out of the blue on the 14th day, I get a tracking number. The next day, it was in transit.I dont know if everyone will have the same experience I did, but I had a great experience with them and they are now one of my go to sites for parts. With the pandemic and all, everyone should be a little more understanding of wait times ect.THank you USPA!

Pa
Review №37

Update, finally got a response and my order is supposed to ship tomorrow, will adjust review again on receipt, they answered my question about the barrel ramp and I am grateful for the response. You guys need to do better on communication but I will give you the benefit of the doubt that you are at least trying to make up for it.Ordered a kit nearly a month ago (Order #20323) I understand the backlog,l dont understand the total lack of any response such as is my lower ramped or not. No answer from their phone (mailbox is full), only a we have a backlog generated response if you email them, if you message through the website no response. I will change my rating for a real response.

CU
Review №38

After emailing them and requesting status update I got my first order pretty quick. Looks like I’ll be shopping here again thanks 😊.

Pi
Review №39

I drove all the way out from LA to purchase my slide from these guys they are legit I will definitely be back and recommend this place to my friends.

So
Review №40

Very, very, slow delivery and service, even though I live in the same state, plus I haven’t received any after ordering email updates. It’s been way over 15 business days and I still haven’t received my package or a refund, even after spending over $380. I think I miss ordered a hi-cap mag but they haven’t tried to get in contact me or refund me in any way. First and last time i order or spend any of my hard earned money here. I feel I just got robbed over the internet.

Al
Review №41

Didnt send me my whole order. Stoped responding to emails. I would not recommend this company. Nor will I use them again.

SK
Review №42

I was really hesitant from buying from this site at first due to some older reviews I read online. Ended up ordering a slide and am extremely happy with their product. Shipping was under a week, even with this covid/Biden thing going on. And the slide is really good quality especially for the price you pay. Unless I have an experience that some of the negatives reviewers had, I Will continue buying from them. & happy to support other veterans businesses!

J
Review №43

I rarely, if ever leave negative reviews. However, I purchased an item from US Patriot Armory and it arrived missing components. Company refused to provide the missing parts and will not accept a return. My only option was to contact the company that produced the item, who has not returned my emails. So basically I’m out of luck. Definitely don’t expect the “exceptional customer service” they advertise. Disappointing.

JK
Review №44

This FFL deserves 5 stars. Hands down best FFL in the area. Wide variety of parts, firearms, and accessories with professional service. My wife and I have made several purchases here after moving into the area and they are well experienced and equipped to handle ALL of your FFL needs.US Patriot Armory runs a tight ship. They can help you with all of the laws and regulations in terms of FFL related needs. They have never given me any false information and they always deliver exceptional customer service without judgement.Definitely make this FFL a first priority over other FFLs in the area as they seem to have the best prices in a relaxed and friendly atmosphere.Thanks to all the US Patriot Armory employees, I will always do my FFL related business with you guys first.

je
Review №45

This shop is awesome. Very professional, they make you feel comfortable and they are really nice. Prices are on target and they often have stuff when everyone else is out. Please check them out and give them your business, Ive gotten great customer service Everytime.👌👍

Br
Review №46

Definitely 5 Stars service. Moreover their staffs are really friendly and helpful all the time, Thank you!

Pe
Review №47

Staff can use a little more experience

Mo
Review №48

UPDATEItems took exactly 60 business days to arrive at my house. The quality is great and everything went together nicely. The barrel I ordered was not in stock so I had to upgrade which was no big deal. Only downfall was the communication and shipping. I understand the shipping because of high demand but the 0 communication and not getting contacted about my order until day 56 was the only reason I didn’t give 5 stars. Highly recommend based on quality.UPDATEOrder #16448It has been 55 business days with no contact from US Patriot Armory. I have tried calling, leaving multiple messages and emailing with no luck. I’m hoping to get contacted by day 60 or I’ll have to contact my card company. I have given 2 extra weeks past the 45 day shipping like it says on their website which is more than generous. I have no problem waiting but not contacting a customer for 55 days is absurd. Best of luck to anyone that tries to order from US Patriot Armory. I know the quality of their parts are great but not if you have to wait this long.Order #16448I ordered $500 worth of parts to build an AR15 upper 48 business days ago. I have no problem waiting considering I heard that they have great quality parts. I have left messages and emailed multiple times with no answer. The least they could do is let me know when my order will ship. If something was out of stock I have no problem picking something else or just sending me what they do have. If you order from US patriot armory expect to wait the full 45 days. I will change my review when or if my order ships. Still excited for the parts to show up one day!

Lu
Review №49

Beware. This business never sent the items I ordered, then issued a partial refund after falsely claiming a jig is illegal in my state.They fraudulently claimed a restocking fee after never sending out the order.

St
Review №50

I made a order yesterday of g43 parts kit and a 22 conversion for g19 and I received the packaged order today! That’s even faster then amazon. Great products as well, thanks guys!

Da
Review №51

I believe this company is still growing. I was afraid of getting scammed and losing my money. Nope! They had gotten back to me within an hour of emailing. And in 5 days I got my money back. Small parts and items will ship almost instantly. Full build kits and slides will take 2-3 weeks to ship during this pandemic. I have had good service and got what I wanted in the end. Keep up the work US Patriot Armory!

Du
Review №52

Professional and courteous staff, veterans helping other veterans

Ma
Review №53

Absolutely awesome.... Bought a polymer 80 build kit.. The kit was great and went together perfectly... I went to the range the next day and the gun fired great... Shipping took a little longer than I wanted but understanding due to the fact that the country was shut down - other than that everything was perfect... 1-10 Ill give them a 9. Thanks alot us patriot armory you guys rock...

Vi
Review №54

Horrible customer service! I ordered a barrel and slide for a Glock 19, which was delivered quick. The barrel was perfect, But unfortunately the slide was wrong size. I was sent a G17 slide. It took about 2 weeks to get a reply and get a return label. I Shipped the slide back! And I have not heard anything from the company in 2 weeks. They have already received my package 2 weeks ago, but have refused to respond to any emails. Even to just confirm that they got my package. They do not answer the phone at any time of the day or week. Googled the owners name and checked out the Facebook account, and found this is a frequent issue with this specific company on online orders. It’s sad because they actually have good quality products. Customer service is killing this company.

Te
Review №55

These guys give super customer service. When you go to their shop when it’s your turn to be helped they give you 100% of their attention. Their parts and part kits are top quality and they back them up. I have used mail order three times and all my orders where correct and there within 4 business days. There prices are very good and their selection is great. It’s an hour and a half from my house and I don’t mind driving their store is so cool.

Wi
Review №56

My first buy was on point. Received my package in a timely manner without having to ask for updates. But my second package has not yet arrived and it’s well past the amount of time it took my first one to arrive. Customer service lately has been responsive and has been answering back normally. Overall service was good and I would recommend and return for more.

Ja
Review №57

Ordered some glock parts from them. The confirmation email told me shipping would take up to 45 days so I messaged them asking when my order would ship. Whoever replied to the email was extremely rude so I asked to cancel the order and was told I would be charged a 10 dollar cancelation fee. Will be doing a charge back with my bank for the difference as well as never ordering anything from these absolute clowns ever again. Ill happily pay more somewhere else.

Jo
Review №58

I went here and they didnt even look at me help 3 people that were behind me in line everything I asked for they said they didnt have i w as there 30mins befor closing time and they waited till it was time to close and said I can come bac tomarro I said iv been waiting 30mins u guys arent gonna let me buy anything and they said what ur looking for we dont have and it was a very uncomfortable discriminating felling I got from the staff at this place 1776 staff were much more helpful and friendly

Ra
Review №59

My only complaint is absolutely zero communication. My order (#14391) of $550 has been processing for 45 days. I will be contacting my credit card company Monday 5/18/2020 to begin the process of refunding my money if no human communication is attempted by then. The lowest level of customer service has not been met. I will update if anything positive comes from this.

St
Review №60

They think Illinois has a ban on magazines larger than 10 rounds. They are mistaken. Will no longer do business with them.

CP
Review №61

Small problem with an item, USPA sent out a replacement within a day. Thank you!

Ja
Review №62

They dont respond no email or calls very shhitty

Ke
Review №63

I was a little nerous because of the mixed reviews. I took a change anyways and Im glad I did. I made my order and a couple hours later I got an email saying that my order has shipped. I thought to myself no way they shipped it that fast this must be a scam. I waited a couple hours and checked the tracking and I couldnt believe it, it was moving along. I got my order within two days. WOW I would order from them again. Thanks guys and give up the good work.

Ea
Review №64

Patriot Armory...Greatest Polymer 80 distributor in America! I ordered my 4th weapon from them 6 days ago && it just got to my house today! Btw I live in MD so I can’t really get too much farther from their shop in California. Product is always in mint condition, never any problems with internals. Highly recommended!

Wi
Review №65

After reading bad reviews I was a little nervous ordering from them. Due to the price points I took a shot and figured if anything went wrong I could dispute my credit card claim.... THIS WAS NOT THE CASE, I ordered custom parts and they showed up exactly 14 day’s after the order was placed and I live on the other side of the country. The parts are good quality, beautiful finish and were a perfect fit........ I also want to address the complaints about customer service. I was having trouble putting parts together after receiving them. I emailed the owner Jim and within hours got a response, advice and my problem was fixed due to his help that same day. I would recommend this company 100 times over and will be ordering from them again.

Jo
Review №66

Love these dudes! Ben helped me pick a barrel that I was having them put a battle flag on for my build. The price was right, Ben was super helpful and it came out amazing! I’m happy to have supported a vet owned biz.

Be
Review №67

Placed my order over 15 days ago and still havent received any updates

Ch
Review №68

Great knowledgeable employees. Very friendly and willing to help guide you in the right direction. Shop local stay local.

Su
Review №69

Amazing service, knowledge and supply! My favorite place for all my needs.

A
Review №70

Beyond horrible customer service! Your company should never be “unreachable” during business hours to paying customers that have yet to receive their product. Understandable that you guys are overwhelmed but when is it ever ok to mention on your voicemail that your not returning calls and probably won’t be returning emails either to customers that have PAID for products??? If I would have called before I ordered; that voicemail greeting alone would’ve chased me off. So if your reading this take my advice and shop else where if you like a peace of mind and don’t want to have 800+ dollars ride off into the sunset. It’s a shame because I will choose a Vet owned business any day over regular retail. I love supporting our vets and I think that it’s vital to do so! I actually work for the Department of Veterans Affairs. So when I saw that the company was vet owned I jumped at the opportunity that I pray I don’t regret. Oh yea my order was placed on 03/24/20. All I got was the processing email and that’s it!!! Can’t get through on the phone or email. Really a freaking shame!!! A smart man learns from his mistakes but a wise man learns form the mistakes of others. Be a wise man; learn from others😩🤦🏾‍♂️

Mi
Review №71

Love this place and they are they best shop in town for sure! Very knowledgeable, great prices, and they stand behind their guns they build. Highly recommend if you are local.

Da
Review №72

Very friendly and helpful staff. Helped me out with what I needed . Thank you!

An
Review №73

I had US patriot armory customize my A.R. 15 Green Bay Packers and it is everything I wanted to be and so much more I will definitely be having more fire arms customized by them

Al
Review №74

Very bad service and crazy long shipping times, Ordered my items on the 29th of April and I have still yet to see them shipped ! Ridiculous will not be shopping here again…

Wi
Review №75

Order number 14529. A Glock19 slide, barrel and, parts kit. Order was placed for in stock items March 31st. May 1st received an email saying the in stock items had been received at their store and would ship the following week. Two weeks later no one is answering the phone or returning emails. Ive sent several. The last two were asking for a full refund. Still no response other than a form email.

Le
Review №76

Great prices, friendly knowledgeable and quick service. Cant go wrong with USPA!Will buy again!

St
Review №77

Woah cant get a hold of them. my order was placed 39 days ago and still have not heard a thing from them. I will never do business with them again. Oh they were real quick to take my money. 51 days now and still nothing...

St
Review №78

My order could not be completed, I have sent numerous emails with no reply. Waiting on a 500 dollar refund.***Edit***Jim reached out to me and explained the situation, he has helped me understand all aspects of my complicated situation. He has been very helpful and I appreciate their business. For anyone having hard time communicating, please be patient. I was not. They seem to be a much better company. They have very many orders and not enough time to get to everything. Thank you again us patriot armory for everything.

Ri
Review №79

Ok its been 51 days since I placed my order with the company. Have not received a single thing from them. Not a reply, update, or my order, which was $705.34 you guys took my money the same day I made that order 51 days ago. Can I plz get my products I bought or my money back if you guys cant execute what you guys say you sell. Ill be going for a 4 hour drive out there if I have to to get to the bottom of the situation. Thanks hope you hear from you guys. Order #24162

Pe
Review №80

These guys are solid! I put my order in on Sunday night and received it Thursday. Jim responded to my emails promptly and sent me tracking for my order. Thank you US Patriot Armory for the great customer service! I’ll definitely be doing more business with you guys in the future!

Br
Review №81

Always impressed with this store! They are always helpful and knowledgable and willing to help customers. They dont rush you, so you have plenty of time to ask questions and inquire. Definitely a 5-Star small business.

Da
Review №82

SLOW BUT WORTH IT. For online purchases order processing is very slow, but they warn you on their website. THIS IS NOT BROWNELLS OR MIDWAY USA. Despite a slick website, I suspect that their primary focus is on their local customers. If you are patient you will get a unique and quality item for a competitive price. Recommend by marine gun builder. Love the titanium blue. Will use again if not in a rush.

Ra
Review №83

My slide and barrel are beautiful. Ordered on 9-3 and received 10-5. They are slammed and working through their backirders. Be latient. Im pleased.

Du
Review №84

Took a month to receive 80 kit. No big deal if they would let you know.Called 30-40 times, someone picked up once and let me know the status. After the other bad reviews I saw I was pretty scared.Turned out great. Love the product. This was during the virus outbreak so its understandable it took a bit longer to build.

D_
Review №85

March 18 my order was placed for two complete 80% a total of $1,500 to this date they have not answer my calls they have not returned any emails except that automated emails it tells you to wait 30 days after on their website it says 10 to 14 days. Im really disappointed of this place I will highly recommend you not to do business with them I just lost $1,500 and no way to claim them back

ro
Review №86

Went to us patriot armory because I was referred to them by a friends, once I got there they were really helpful with all of my questions and concerns, the guy Butch went above and beyond with helping me out.. I highly recommend this place for any firearm needs. Honestly this is the best gun shop in the inland empire!

Ja
Review №87

Ordered a slide on January 24, and got an email not but 10 minutes later that my order was received, and awaiting processing. I was pretty happy to advance my build, but not in any real hurry. The 10-14 day shipping time didnt bother me, that is if it actually shipped. It is now 3 weeks later and havent heard anything. Ive emailed, called, and given them more than enough time to respond. I was really looking forward to having a good experience with this company, but so far, I aint having fun.

Je
Review №88

I have bought both Glock and 1911 build kits from these guys and couldn’t be happier. Sometimes it takes a little bit for them to get the parts you need out in the mail but the service is great and you won’t be disappointed. Be patient. I called to check on an order with a couple of questions and they were very good to talk to and they even upgraded my parts and shipping for free. Thank you US patriot Armory for being on top of it and for providing quality service and exceptional parts.

La
Review №89

Helped deliver some freedom to my home! Order took only a few days to ship, which is great considering the pandemic around us.

Jo
Review №90

Placed an order on March 21st so it has been 30 days today. Have emailed them multiple times all emails in return have been automated response. Have called them a couple of times a week and only get a voice mail recording, have left messages with no call back. Order was over $600 and have not even been informed of anything about the order changes, just the initial order confirmation. They took my money and have not sent me anything. Ouch, sold stock they had didnt have, sold lies. I am very disappointed in my decision to order from this company, never been treated so poorly. I really should have read the reviews before using this place, but was going of recommendation from a good friend, apparently he was one of the 10% that got their orders timely.Edit:day 41 last email was that they only had one paint booth this was 10 days ago and that they were doing their best to make sure that they had it shipped that week. Todays email response was that glock confirmed that they shipped parts that will arrive Monday and they will do their best to ship out hundreds of kits next week. So if you ordered there is hope? Will update when I get info.Edit: got an email this morning at 5:48 am that my order shipped and will arrive on Monday. So all in all 44 days is what it took from order date of 3/21/20 I have had email responses but its definitely difficult to get them. Am I satisfied? Well, I am just happy that I didnt get scammed but that was way too long of a wait 44 days! Will I order with them again? Absolutely not Ill go to 80%arms for sure. Hopefully I do actually get what I ordered or itll be another 2 months most likely.

AN
Review №91

Clean inside .nice small shop .

Da
Review №92

Order number 16573. I have been trying to reach this company, just to get a shipping date or status update and I have sent several emails with no test response!.. paying over 600.00 bucks you would think they would atleast email me back and keep me posted. As of late Im disappointed! They should give me the option of getting my money back or even a update I had ever intention of buying double keys of the original purchase but now I just want out of the purchase completely

jo
Review №93

I LOVE THESE PEOPLE. LEGIT, AND FAST WITH THE SHIPPING. THEY GOT A CUSTOMER FOR LIFE. From San Diego with love...

Ja
Review №94

In my experience was a VERY GOOD company to buy from. I bought a complete kit in the Covid madness and after about 2 wks I wondered how long shipping would take so I emailed them. The same day I received a email saying that they shipped it out that day and I got it about 3 days later.

ju
Review №95

I got a great deal on a product that I had been shopping for. Top grade product, best price I could find, unbelievably fast shipping! Friendly folks on the telephone. I will definitely shop here again.

Lu
Review №96

3 months later I get my 80% kit just happy I got it!!!! one star off for customer service. I will admit I was kinda nervous there for a minute after 2 months and no package. will be buying again if not in a rush just be prepared to wait 3 months!!! Thanks US Patriot I knew you wouldnt leave me in the dust!!!! With this corona virus going on its understandable I didnt want to rush myself and give you guys a bad review like alot of people did. Once again thanks!!!

Jo
Review №97

I ordered a Glock 19 upper internationals kit quite a while ago twelve days ago and still haven’t received it yet. No communication from them I have to contact them through email and I got one email back saying they will get it out but that was twelve days ago. I will not buy from these guy ever again and I see there reviews are the same as mine. All I can say is read the reviews and make your decision and hope for the best. ( order # 13088)

Li
Review №98

These thieves will rip you off and leave you with no other option but to contact your credit card company.They have 7 open fraud cases with the BBB.

Ma
Review №99

Great people helped me with my build !

Yu
Review №100

I placed my order before I had a chance to read their google reviews. Many reviews mentioned about slow shipping and bad customer services. That worried me quite a bit after I placed my order. HOWEVER, the experience ended up awesome for me. It took them three days to fulfill the order and ship the order out via 2-day shipping. The total wait time for me was only 5 business days. I couldnt be happier. I did call the store to ask about my estimated shipping time and the lady was polite and on point. Overall I am impressed.

Information
63 Photos
100 Comments
3.7 Rating
  • Address:13631 Pawnee Rd #1, Apple Valley, CA 92308, United States
  • Site:http://uspatriotarmory.com/
  • Phone:+1 760-946-9978
Categories
  • Gun shop
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–5PM
  • Friday:9:30AM–4PM
  • Saturday:Closed
  • Sunday:9:30AM–5PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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