Wonderful allies, friendly staff with COMMON SENSE and assertive personalities that get the work done, and make sure we all stay safe and mask up. If you dont like that, then, I guess youll miss out on super friendly staff and amazing spices! Hands down trust them because of how WELL they keep to their rules and are excellent employers to my wife. She has been having a WONDERFUL time at work ever since going to penzys
Mask nazi’s. Mean about it too. Last time I go to this overpriced, virtue signaling establishment. I’ve just become a Spice House adherent - mail order.
Amazing selection of the BEST spices! Always a treat to visit.
Wonderful helpful staff, amazing array of spices and spice blends. Well organized. Ill be back
If I could give 0 stars I would. Had an order to pick up for a friend so I thought I’d check it out while I was there. I didn’t have a mask on and the moment I walked in I was met with judge mental eyes, no hello or greeting, and when I said “I’m just here for a pick up” the lady at the counter didn’t even look up, just mumbled “right next to you” with a condescending tone. I took the order. I really wanted to look around and have no problems wearing a mask if it makes someone feel more comfortable so I put one on and went back in. I was not asked if I needed help or offered any friendly conversation…just glared at from behind the counter like was was worse than gum on the bottom of her shoe. I finally felt so uncomfortable I left. I work in retail customer service and would never treat my customers this way. I would have loved to have spent quite a bit of money there as I love spices and would have done so if not for the horrendous treatment. Will never go back.
The best spices around! Very busy, staff wasn’t the nicest. Still my go to place.
So happy it is finally open.Love the spices.Love to cook with them.
Staff all wore masks. Very helpful and engaging. And of course the spices and herbs are wonderful
They demand you wear a mask. How are you going to smell the spices. Will not be going there. Shame
I gave 2 stars only because of discussed with store still being closed.Grocery stores & more can deal with a covid PLAN-PENZEYS CAN TOO.I like the spices & more. Online ordering Done very quickly & pleasant staff. OPEN STORE!!!
Customer service is outstanding! I wish they would open !
You have to order online, but they seemed to get it ready faster than indicated online.
Great spices and service!
So annoyed right now at Penzeys way of handling covid. Other retailers are finding ways to deal with the virus that dont alienate customers. Just ordered pickup and it wasnt until I completed the transaction that it told me I might not be able to pick up for 24 hrs. Im done with penzeys after this pickup. If I didt care when I got it I would have it delivered.
Love their sense of humor. Curbside pick up bag had a little badge of hug. Opened the card and said Made in China. Yes, indeed, this situation of curbside pick up was made in China! Love their ability to stay upbeat in these unprecedented times!
Very helpful clerk
Best place for a wide variety of fresh spices
I ordered by phone from the parking lot. I expected at least an hour wait for return call. I was surprised to get a call in 10 minutes. Very pleasant and efficient people.
Terrible! Online they said the Appleton, Wi store was open....went there and it was curbside. No worries we bought everything we needed on Amazon we will never go to Penzey again!!!!!
Its so comfy! Its like walking into a big pot of fresh mashed potatoes with butter & chives. The people are so friendly & actually know what they are talking about plus everyone treats you like a friend🌷. I REALLY like this store! Add to it the delicious spices, common & uncommon, in various sizes & prices.... This place has become a favorite place for me to visit.
Love the spices
As soon as you walk into the store you will notice the smell of all the various spices. Everything is so fresh. Sign up for the email list and shop the sales.
Love Penzeys! Its the only place I get my spices. So nice that you can smell them before you buy.
Penzeys is the place for your spice needs. Friendly, helpful staff. Currently curbside pickup only.
Penzeys makes the best spices around. I use them to make my hot chocolate and coffee tastier, to make my pizza extra delicious, and to bring out the best flavors in curry and other sauces. I especially like their commitment to social justice. They may lose some business from people who disagree with their politics, but I support this amazing company wholeheartedly!
I love this store. They have a large selection of spices and spice blends. Their hot cocoa is amazing. Spices here are always fresh and the company is regularly creating new blends. Staff is friendly and not too pushy. They are able to suggest different options when I know a recipe needs something.As an aside in an effort to provide an honest review of this location, the staff here is super friendly regardless of your political views. They never even ask your political views. Im an independent and Ive gone into the store with my die hard Republican roommate and neither of us were denied service. Yes the owner does air his view points publicly, however, by not shopping a business because the owner has different views than your own remember more than doing a disservice to the business that you are doing a disservice to the employees who work there and have nothing to do with what owner says or does.
There was an employee who was very helpful, but another woman with short dark hair told him he wasnt supposed to help me understand what was in the spice blend I was looking for. She prevented me from purchasing more spices to create the blend. Not good customer service.
Always a great selection of spices you cant find at a standard grocery store. Friendly people who will help if you need but will give you space to browse. Wide range of spicy peppers to make your own pepper blends.
This is a great company. The spices and combinations are endless. The staff are fun and vibrant. I love the coloring section they have for kids. Make sure you sign up for emails. Youll love the savings, and youll love the messages in the emails even more.
Great people great spices so glad you offered curbside pick up.
This is an excellent store with a great selection. They are almost always busy but the employees were quickly to check people out. There are frequently coupons and specials that get discounts or free products. They have a wide variety of sizes that range from a small jar to larger bags. The prices are fair for what they are. The majority of the products are filled with clean ingredients, typically just spices in the majority of cases.
Love their spices! I was a customer for many years. Cant stand all the politics in their emails. Had to unsubscribe. They will be hard to replace.
Love this store. Whether buying for yourself or as a gift you will find the spice you are looking for. Helpful staff.
Penzeys is a great company with high quality spices. Great staff in this location, too.
Always quality spices. Now its ordering online and set a time for pickup and its waiting for you.
I love this place. The staff are always helpful and friendly and give me good advice.
They are so gracious, was there during a tornado warning, felt very safe. The products are fantastic.
The store was very nice and the staff very helpful. Will definitely come back again.
Only place to but your spices. Freshest and best selection.
Great spices at affordable prices. Love your deal and sales specials. I support their political stand as well.
Thank you for you display of love and unity! That is what this country so desperately needs. I loved this store before and love it even more now. Because of this I will be giving you my business tomorrow and for years to come.
I love these spices and I love the company. Theres so many good sales and the mixes they offer have really upped my cooking game.
Love love love this store... best spices and herbs and they have amazing email deals where you get free products all the time!
I get these emaills from penzeys every week, they reduce their prices on the spices . They give you free spices if you spend a certain amount there. I think the good deals and free spices. The awesome ladies that work there are so knowledgeable about the spices, they answer every question with a smile. I will continue to go there because of this....
Any spice or herb you want and they are very good! We come here to get really good Ceylon cinnamon!
Its a nice store. Its clean and everything is organized in an easy to find manner. Prices are going to be a higher than in the supermarket - but thats really to be expected. I like to use the Arizona Dreaming blend on burgers.
Good spices in glass bottles. Yummy variety and excellent quality. Gift sets available too!
Penzeys has a wide variety of excellent quality, fresh spices and herbs at reasonable prices. They have a very friendly and helpful staff. The store is very attractive with items sorted and well displayed for ease in locating. The ONLY place I purchase my spices.
Overpriced compared to similar stores. Just happened to be in the neighborhood when the need for a certain spice arose. The boss might consider keeping his ill-advised and uninformed political opinions to himself. Unless of course he is actually a socialist.
The staff are super friendly and are vary informative and helped me Tremendously
I’m fairly certain that the same person has been working every time I stop in. She is always kind and halos me find the thing I’m looking for (which I’ve probably already walked by).
Best variety of spices in the area. Great specials if you like them on Facebook or sign up for their email.
The spice selection is fantastic and the staff is too notch. The problem lies with the owner and his spouting off about his politics. If you dont agree with him (HARD left) then he considers you to be human debris.
Went into the Appleton WI location. Ive made purchases from this particular store in the past and have had good experiences. But I recently paid a visit and unfortunately I cannot not say the same this time. No greeting or acknowledgement from any employee upon entering the store (there were at least two employees standing at the checkout counter). I was not asked if I needed any help or assistance the entire time I was in the store. I buy certain spice blends I cant find anywhere else and they do have quality products, but they are more expensive than I really care to pay. Not a good experience and Im not sure I will buy from them in the future. Penzeys please step up your game when it comes to customer service.
Absolutely the best, freshest spices from around the world! Your meals will be remarkably better!
Thank you so much for taking a stand. Your spices are very much a holiday tradition and staple in our family.
Great selection. Great customer service. I will by ALL my spices here from now on.
Their spices are worth every penny! Friendly staff and theres always a discount or deal going on. I absolutely recommend Penzeys!
I love this store the clerks are wounderful so helpful !! Got a great deal today too !!
Fantastic spices, fantastic employees, and great coupons if you sign up for emails! Love love love everything about this store!
It was amazing to walk around the store and smell every spice and read what its good for. Whenever youre lacking inspiration in the kitchen, you should visit Penzeys.
Spices for everything you can imagine. Awesome assortment.
What can you say great spices and great staff.
Loved the store but the newsletter!! Wowzers. How psychotic these people are is bewildering. Bunch of crazies. I can’t trust them to not poison me if I don’t subscribe to their ideals
Clean. Organized. Helpful staff. Prices are mid to high, but thats to be expected from a specialty store.
Love this place, staff is amazing and super helpful
Wonderful selection, quality, and especially people!!
We live in Appleton and have enjoyed a multitude of their products in the past. But to label anyone without knowing them as RACIST for voting for a presidential candidate is sad. Were taking our deplorable business elsewhere.
Thanks for the hatred toward people who have different values then you! Isnt penzeys supposed to be about love! You sure are not showing any towards a certain group, especially some of which have shown you love over the years. To me that is racism at its finest. We used to buy a lot of products from penzeys, now I wont buy anything from there again.
Would be 5 stars if it wasnt so pricey
Excellent, fresh, unusual spices!Spice for a cause!
Politically motivate companies dont deserve my business anymore
Amazing selection of fresh, high quality spices,!
Great selection. A couple notches above what you can find in a grocery store.
The spices here are quality, the price is about average but the owner of Penzeys company treats the people who support his company with contempt. I will never be supporting this company again. I can find comparable spices and prices online.
If youre a great cook or even a mediocre cook, your culinary creations will benefit from the wonderful spices and herbs and other items at Penzeys!
Great spices and good service.
Great for product, owners policy rhetoric is off turning.
One of my favorite places. Helpful, friendly service.
I have shopped at Penzeys for 20 years. Always fresh and makes a huge difference in flavor for your foods!
Great quality spices for the home cooks. Recipe ideas, and gift boxes as well.
Great spices, sign up for coupons for some great deals, wish there was one in Green Bay.
Best spice store in the world I never walk out with money left in my pocket and a little bit of spices from here goes a long way
Bad flavor in spices, just plain gross. I researched the company leadership, theyre not good people.
Great spices!! Very helpful and friendly staff.
Fantastic selection, quality, and service. Also a company with great morals!
Bill Penzey is nothing but an Elitist. I hope people are smart enough to quit giving you their money. You are the problem.
I am in the Lifestyles program through Thedacare and have told many about Penzys and your wonderful spices. Many are now on your mailing list and getting their spices from you! I love Penzys but difficult to get out of work and make it to the store by 5:30. I live in Green Bay so dont want to make another 75 mile round trip on the weekend. PLEASE consider keeping the store open late one night a week!
The freshest spices around and at an affordable price! Nicest staff!
Staff is always helpful and I love their spices!!!
Always find something good at Penzys@😊
Love the smells when I go into the shop.
Good people, tasty spices. Whats not to love?
I have had nothing but excellent experiences at Penzeys and the employees are happy and praise their employer. Bill Penzey needs to be recognized as a person who supports the Milwaukee community and Wisconsin ideals. He treasures our teachers, nurses, and others who help make our state great. The products Penzeys Spices offers are enough reason to frequent the business, but his positions that support equality, opportunity, and dignity for all deserve commendation.
Great place to get hard to find Japanese Green Tea High Grade Matcha Powder! Decent Price, Too!!
Im a deplorable and told as much from the owner. Ill spend elsewhere.Just spent $47.00 at The Spice Store on line.Peace!
It is fine to have political views; however, your place of business should not be your forum for sharing them. You have lost my business. I dont enjoy having to read political statements on your sites, when all I want to do is buy some double strength vanilla. Btw, Beanilla DS madascagar vanilla extract has a nice smooth finish and is less spendy. Their website offers free shipping too....And they dont make you feel bad for being a Republican...Or a Democrat.
Friendly staff. Quality products
Best place to get spices!