The process of my comprehensive eye exam, as well as picking out my frames and lenses was extremely quick, in and out within an hour, and the doctor was very professional and educational. The woman that assisted me with the frames and lenses was also very professional and had excellent customer service skills. I left the office completely satisfied and very happy with every aspect of the appointment.
My husband had an eye injury that required immediate attention. I was so impressed with A-Z in their quick decision making process and for seeing my husband at 10:30 in the evening. Dr. Johnson provided excellent care and made my husband feel at ease under a stressful situation. After the emergency visit, Dr. Johnson saw my husband for a follow up appointment. My family is very thankful for the caring staff and great care of Dr. Johnson. I will continue to recommend A-Z to all of my family and friends.
My previous experience with the staff was not pleasant and I only returned because I had trouble finding an alternative provider. But Dr. Johnson restored my faith. He showed genuine interest in my vision health, was very personable and attentive. I’m very glad that I came back. To be fair, the providers have always been great but the staff, not so much. I hope the current owners are more intentional in monitoring staff and how they interact with their patients. And again to be fair most of the staff are fine but the few that have not been were enough to send me looking for other providers.
Amazing service overall. From the call for an expedited appointment which was done very quickly, the helpful and very hospitable reception, the lady who ran my tests, the doctor who analyzed the tests and the lady who helped me pick my amazing glasses 👓. I am very thankful for your service. I just moved to the country and to the area and havent felt that genuine welcome from anywhere else. You gave me hope that there is unscripted hospitality here. You were real. Thank you!
Kind and understanding staff and great medical care provided makes this place a topnotch optometrist office.
Trans friendly!! As a trans person, it can be scary going to any doctor especially with your name not legally changed yet. They respected my preferred name and they seem to have a lot of updated equipment. All the staff was very nice and honestly, one of the best eye doctors I have been too. Dr. Johnson was great.
A2Z has been very helpful me. Appointment was available quickly. Staff was kind and patient. I’m excited to get my 3 new new pairs of glasses.
Ana went above and beyond. Was so kind and efficient. She gets 10 stars from me!
This place is awesome! Staff is super friendly and the Doctors are knowledgeable and helpful!
I had gotten a small piece of metal in my eye, and Dr. Johnson was able to remove it very quickly. He was very professional explained everything calmly and throughly, really appreciated it.
The whole staff was friendly and efficient. Dr. Appy saw me when they were closed as a new patient, and are taking great care of my eye issue. So happy and grateful to have found this practice! They are the best!
I appreciate the folks at A to Z Eye Care for getting me in so quickly and helping me with fixing my glasses. The doctor verified that I didn’t need a new prescription too. It was nice not feeling pressured to buy new glasses! Thanks so much!
The employees are very nice and do a great job.
Highly recommend! State of the art tech, super friendly staff and doctors! Very helpful as well, and always answer all my questions patiently. Felt very safe there for my last appointment during COVID era.I wouldn’t think about going anywhere else!
Short wait time, efficient visit, nice and competent personnel. I like A 2 Z eye care and plan to use them in the future as well as reccomend to friends and family
Very professional and a wide array of glasses. Pricey services but worth it!
Great staff of friendly and professional people from the front office to the care providers!!
Great service. Friendly and informative staff. Very professional.
Excellent service. Clean office. Its my favorite opthamologist office. They offer full service care & accept Medicare. This is wonderful for those of us on a fixed income.♥️ thank you a to z!
Great place had to get in real fast the had an opening appointment while I was at work an traded out my warrantied in less then 20 minutes .. savage.. good job ladies!!
Always a kind, professional and caring atmosphere and demeanor from all involved. Thank you!
Dr. Johnson and The Team from Welcoming to Exam through Watchful and COVID-19 Infection Control, I am UTERLY Impressed! The Five Star Given is an Understatement to This Team! High Technology, Communication, Service, Inclusion, and Professionalism is Everything I expect, received, and More. Although my Insurance did Nothing to assist in my Eye Care, This Team was Worth Every Hundred spent on Quality, Assurance, Comfort, and Product! We Desire The Best in Humboldt County and They Performed. I Highly Recommend this Business-Optometry for Your Care. And dont forget to Be Present, Look Around, and Up...I Loved The Train.😎🤗😷
Very friendly, caring, efficient staff. Really made me feel at home and well taken care of. I was surprised at the number of patients and staff in the office - it looked so small from the outside walking past it many days. Dr. Appy was also very friendly, courteous, and patient with explanations and answering questions. While there they also adjusted my progressive lens glasses so they fit much better and improved my vision. In all, Im very happy that I went to them and will consider them my number one eye care provider from now into the future.
My husband took my 6y old daughter yesterday to eye vision check and they both were extremely pleased with level of professionalism and kindness of the people at the clinic. I am now thinking about making an appt for myself within the next months.
Fast and easy, staff is friendly and attractive.
Friendly...excellent service...knowledgeable...fast..but not cheap
This is such an awesome place. They really care and took the time with us until we were satisfied. Very, very happy with the way we were treated by the Doctor and Staff. I Highly recommend this place, young and old.~Terri
Eye exams are always thoroughly done, my husband and I are patient here for over 10 years. We trust Dr Appy, he is great and straight to the point. Clinic environment is always clean, well organized and very well run. Most importantly, we like coming here because they are honest. They don’t try to push you for eye glass sales like other clinics.
They were very professional, prompt and courteous and a large selection of frames to choose from.
We have been going to A to Z for four years now. The doctors and staff are professional, friendly, and caring. We highly recommend them!
When making an appointment for an eye exam, I was told that the exam shouldnt take more than 15-20 minutes (the soonest available appointment was right before one of my classes so I wanted to be sure I made to class in time.) The eye exam went fine but it took over an hour, which caused me to almost miss my class which was stressful but that was my bad for scheduling it right before a class. After picking out glasses and paying for them, I was told they should be ready to pick up within the next 2 weeks. Long story short, my glasses were not ready to be picked up until yesterday (almost 6 weeks after my eye exam.) Over these 6 weeks I have been the one to reach out to the office to see what the delay was. I hadnt received any call, text or email from the office to let me know that there was a delay or why there was a delay. The only reason I found out was because I called to ask. To me this is not very professional and is frustrating for me as a client and customer. Id also like to mention that throughout this entire delay of my glasses, not a single staff member apologized for the inconveniently long wait for my glasses. The staff otherwise was pleasant and polite in person and on the phone, but I didnt feel as though they made an effort to ensure that I was satisfied with my experience. Coming from a background of customer experience I acknowledge that in most settings, it is expected for the business to take ownership to take ownership of any mistakes or inconveniences, even if it may be out of their control. With all of this said, my overall experience at A to Z was not very pleasant and I probably will not return or refer anyone to this location. I hope that this feedback will be taken into consideration by the staff at A to Z Eye Care.
Great job. Staff very professional. Dr Espey did a great job with the exam. I feel very confident with their service. Thank you!
We have been going to A to Z Eye Care for years and have had excellent service there. Everyone is so friendly and knowledgeable! We highly recommend the optometrists and staff there. A great place to go for your eye care. Barbara
Ive gone to the Costco eye exam place it was okay. A to Z is like a fine dining experience after fast food. Really professional staff and high tech equipment. Prices on glasses are a bit high but not bad.
I love that I have found A to Z Eye Care in Arcata California!I love the attention and care they have given me and my husband. And every experience we have with them we are just more and more impressed.Nothing like feeling well taken care of and confident in your eye care providers.And I love my new glasses!!!!
Cannot handle sending notifications to customers when appointments are scheduled hopefully Im the first one theyve done this too.
I have been a patient of A to Z Eye Care for over 20 years and always saw Dr. Loren Azevedo and received excellent care. Since he and his wife, Linda, have retired I am now seeing Dr. Johnson. I am very pleased with my new doctor. He is very thorough, takes plenty of time to answer questions and provide information during my exam. The entire staff is professional, friendly and caring. I love that they have in-house opticians who are so knowledgeable to help in frame selection (which is huge) and follow-up to make sure my lenses are correct and that I am pleased with my choice.Thank you A to Z for being the best!!
I have been a long time patient of A to Z Eye Care. They have always been so kind and personable. They are genuine and they always try to find the best for my economic situation. I’m always treated with upmost importance.
The service was outstanding, fast and pleasant. My baby had a clean and friendly area to hang out while waiting with me! My vision with the new prescription is better than 20/20.
This office has some of the kindest people I have ever met. Every single one of of them was genuinely wonderful and beyond helpful. My frames broke and I was panicking and they fixed them at no charge and went out of their way to make sure my glasses were perfect. I will absolutely be going there from now on
Very knowledgeable, friendly staff and newer technology. I don’t give them a full 5 stars because they are crazy expensive.
Thrilled to have ended up at this practice! My old optometrist had retired and I was looking for a new doctor closer to home. My friend recommended A to Z Eye Care and I am grateful he did. Dr. Azevedo and the staff were all super friendly and their equipment is very up to date. I needed new glasses and they were very helpful in working with my two vision insurance plans to get me the lowest possible price. The staff helped me choose a new pair of frames and they led me to the pair I bought the very first time! That literally never happened before and I have been wearing glasses for 60 yrs. The staff is very professional, knowledgeable and friendly. Nice office and good parking. What more could you want?
A to Z eye Care is a excellent office. All the staff is extremely friendly and helpful. They are great with children too!
A to Z Eye Care certainly deserves a 5 star rating. I have been a patient of theirs for a long time and have had the best of care. Using a wide range of tests, A To Z Eye Care has helped me with glasses, dry eyes, age-related eye changes. I appreciate the way test results are explained to me.Easy to understand. I feel Im well cared for and would definitely recommend their services to anyone in the community.I recently saw Dr Sam Johnson for new prescriptions. His work was right on. Seeing better than ever.
A to Z Eye Care provides the best, most thorough eye care Ive ever had (and Ive been wearing glasses or contacts for over 50 years! The staff is friendly and knowledgeable, and Dr. Loren is fantastic. They have the latest equipment and testing for eye health, if you want it, but they never pressure you. I love the fact that they are environmentally sensitive, including a re-usable sign-in form. Theyve replaced my scractched lenses (my fault) with no questions or objections. A to Z makes eye care enjoyable!
Eye highly recommend. This is the only place eye would send meye friends and family. Great staff, friendly, and knowledgeable.
When we arrived we found a beautiful well designed building filled with very modern equipment & friendly helpful employees. The experience gave me 100% faith in A to Z Eye Care taking care of all my vision needs.
I was thoroughly impressed with the professionalism displayed by the staff yet their friendliness was overwhelming. It made it a pleasure to go into that office. Everybody was pleasant and cheerful. Their equipment is beyond reproach as everything is state of the art. It felt like I was in the 23rd century!!!
Great experience and friendly staff. Clean, professional, and comfortable. I would definitely recommend this business for all your eye care needs!
I followed Dr. Cole to his new practice and continue to be totally please with his care and the efficiency and kindness of his office staff. If you like a doctor who is willing to answer all your questions clearly and fully, this is the eye service for you.
Modern equipment skill doctor. Great visit.
A TO Z EYE CARE WAS THE MOST WARM AND WELCOMING APPOINTMENT I HAVE EVER EXPERIENCED.. FROM THE MOMENT I ARRIVED TILL I WALKED OUT THE DOOR ... I FELT IMPORTANT CARED FOR AND UNDERSTOOD ALL OF EACH PART OF MY EYE EXAMS AND ALL THE INFORMATION TALKED ABOUT AND A WIDE SLECTION OF FRAMS THAT ARE AFFORDABLE TO THE NOT RICH. SO I HIGHLY SAY IF YOU LIKE TO FEEL AMAZZING WHILE AT A EYE DOCTORS THEN THIS IS THE PLACE TO GO ...... THANK YOU ALL AT A TO Z EYE CARE IN SUNNYBRE. ARCATA. CA AMAZZING. .... THE WORLD NEEDS MORE OF PEOPLE LIKE YOU
I have been going to AZ for years now. They continue to perform quality eye exams. My wife has gotten her glasses there for quite some time. This last time she told them she didnt need upgrade her prescription or buy new frames so they cleaned her old one and sent her on her way. They continue to let me buy my reading glasses at the dollar store. What a savings.
Been going here for years. Tried Site for Sore Eyes, and costco before but now I just go to A to Z. Theyre so friendly and their selction of frames is the best & varies (which I love). Things tend to get a bit pricey sometimes, especially with my lens taste, but I feel its so worth it.
Dr. Samuel Johnson (after Dr. Linda Azevedo left) and all of those working there are very friendly and great. Two thumbs up! Very nice, clean and professional facility & first-rate care! The glasses they made for me were so well done, I felt like having new sets of eyes. When that specially made glasses had a small bit of scratch at the corner one year later, they replaced it under warranty right away. I cannot thank all enough. THANK YOU!
Just the most intelligent, kind, happy, sweet folks you would ever hope to meet. Dr. Appy is extremely thorough, caring, knowledgeable, and their equipment is, as someone else mentioned, cutting edge! I have glaucoma and have been seen by many doctors. This group is very careful with my eyes. I consider myself lucky to have found them.
Loren Azevedo has been my eye doctor since I arrived here in 1990 and I wouldnt consider changing. I really appreciate the personal care and service offered by him and the entire staff. They ensure that I am up-to-date on my appointments, and even send me birthday wishes each year! Its really a first-class operation.
My family have been a patients for four years. Ive referred several friends and coworkers. Wonderful staff and great selection of eyeglasses. They would get 4 starts except I was told they dont take my new insurance, United Healthcare. Im beyond disappointed! Now I have to go find someone else. I doubt the service will match the excellent service I got from AtoZ, but I have no choice.
Always a pleasure. Great staff and Dr. Appy is awesome.
The office has up-to-date equipment and my eyes were tested in ways Id never known about before. Dr. Cole listened to my concerns about my vision and gave me information and suggestions which were helpful. The woman who fitted my glasses took into consideration my request to have my glasses sit higher on my nose so that my tri-focal lenses were located where they should be. The whole staff was very friendly.
Very professional, great new equipment and kind, sweet staff and doctors!I love the glasses that I have picked out from them, and they always give you a great little gift bag when you leave with your new frames, which is really fun. I am super happy to be a patient at A to Z!
Always get top notch care here. They have been following my eye health for some time now as I am diabetic. Very pleased with the practice.
Excellent all round. Very professional and caring.
Courteous. Professional. Punctual. Knowledgeable. A to Zs staff did a great job from reception to departure!
Our family has been customers of A-Z for over 20 years. We would never go anywhere else. They excel in customer service, cutting edge exam equipment, selection of frames and we love that they will text/email you when your glasses or contacts are in!
From the moment you walk thru the door, their staff treats you like family. This was my first time to an optometrist in several years, tho Ive had glasses since early childhood and my visit to A-Z was literally my most pleasant optometry experience in my lifetime. Each step of the way every member of the staff assures your comfort and that you understand whats going on with your vision testing, prescription, Eyewear, pricing, and payment options. (after re-reading my review, to me it almost sounds like an advertisement, tho Im going to leave it how it is because I cannot speak highly enough about this business! Your vision is extremely important, dont trust it to just anyone, these people know whats up, are experienced, and just as importantly...THEY CARE!
Great place! Everyones super nice and super knowledgeable! Treat your eyes right and take them to A to Z Eye Care!
I had the most pleasant experience with this eye doctor office that I have never experienced before from any other place I have been to. They are so considerate, thoughtful and very nice to be around. I have now found the eye doctor I would want to have my eyes taken care of. No others compare to these people.
This is a long established practice with a well deserved excellent reputation. Everyone we dealt with from the Doctor on down was pleasant, professional and competent. We found the level of service and commitment to the patient to be unparalleled.
I have been going to A to Z Eye Care for awhile and every time I go their the employee and doctor are wonderful. They are considerate and knowledgeable. I recommend them for your eye care.
Everything about my experience was top notch -- from the friendly greeters at the front desk, to the techs who got me started, to Dr. Linda, and the very helpful woman who helped me choose the specifics of frames, lenses, etc.I expect to get my new glasses this week.I highly recommend this place.
We have one lifetime and two eyes. I think A to Z offers the best oversight of our eyes and take intense personal interest in their patients.Of course I am Marcuss Dad and so am perhaps prejudiced, but the facts remain, seek the best care for your eyes.
Dr. Linda has been my doc for many years. Last year I had a major eye emergency, she took me right in, checked me thoroughly and sent me immediately to an opthomologist. She is a caring, intelligent, knowledgeable professional.
Cannot believe that i stumbled onto this outfit. Got care here that i havent had since my mom passed. They tested and figured things out that i did not know existed. I wound up with new glasses because they figured out that i had the wrong pair all the way (and i had gone to another eye doctor not that long ago).They showed class when they urged me to cut the other eye care place slack. If you employ them, i actually cannot imagine them failing you.(No. I am NOT related to them, and know absolutely no one working there, now, or in the past.)
Doctor Appy is top notch and always willing to lend a helping hand. Best selection of eye wear and you can not find a more helpfull cheerful staff of professionals. Thank you A to Z for always being there.
Best place for eye care. Alw get warm welcome and great care. Thank you A to Z Eye Care.
I love everyone at A to Z Eye Care.....well ok...love might be too strong a word. But I certainly feel well looked after and safe. I trust all of the staff to be doing their very best for me. It feels comforting to be treated with respect...and I love the humor....Give them a try. You wont be sorry. Namaste
Both my wife an I have been under the care of A 2 Z since we moved to this area some 40 years ago. I have always had faith in their commitment to our eye care.Sincerely,Bob and Judy Hodgson
Seemingly polished and professional, this place appears to do things right. After working with them on an eye exam and contact lens refitting, Im completely unimpressed. They refuse to work with me to try different contact lens brands after spending more than $500 with them. Even though I was given the choice of contact lens at the time out of 3 brands they let me try, they have revoked that choice and now refuse to alter my prescription in order to try different brands that they do not offer. I recommend going with a more trustworthy, less expensive option in Eureka. This place has been a pain since day 1 and I wont be working with them any more.
Clean, professional, and they have all the top notch equipment. The doctors are really friendly as well!
I have been going to AtoZ Eye care for many years and have always appreciated their friendly, professional care. They use the most up to date diagnostics and provide excellent care from a wonderful and helpful staff.
The entire staff is friendly and wonderful.
Always so friendly and very professional, and they give the best care all the way. Thanks Loren and staff for the excellent care that we always receive.
I used to love A to Z, so much so that when I moved away I traveled back to go there. I have recommended them to many of my friends as well as getting my parents and in laws established there. In the past couple years I have noticed a significant decline in customer service. I believe that the decline is partially because of how big they have become and how modular they make everything; contacts, glasses, insurance... I recently got Lasik and asked for my records from there because I will be looking for another doc closer to me. Theyre certainly not worth traveling for anymore. Very sad, because I really liked them before.
As usual, Dr. Appy was thorough, easy to understand, a great listener, very pleasant. Just completed my annual exam. Short wait time.A2ZEyeCare is a wonderful service to the community. Been a patient for over 25 years.Linda Gaffin
I love this practice! Everyone is very friendly and cordial, and the doctors explain everything very clearly and professionally. A+
Except for a time when I worked out of state I have come to AtoZ since I began needing glasses. They are always courteous, patient and professional. I have always been very satisfied.I recently referred a friend who works out of the US who was here with a short turnaround time before she left again. She had experienced difficulty finding appropriately fitting frames. AtoZ had the right frames and she received her glasses on time. She asked me to express her gratitude.
Everyone is very friendly and helpful. I always have an appointment that goes smooth and efficient. A to Z makes sure I have what I need.
Top-notch service, as always. Terrific, professional staff.
Dr. Appy is very professional and knowledgeable. He takes whatever time is necessary to answer questions or concerns you may have about your eye problems.He patiently discusses results of tests that are often necessary.The entire staff at A to Z Eye Care are friendly and helpful.I heartily recommend A to Z E for the best care.
They take care of all your eye need and Great service.
A to Z Eye Care has great staff and offers top notch care. I recommend them without reservation!
This was my first experience with A to Z Eyecare and I felt well taken care of. The staff is kind and friendly. ll my questions and concerns were adresses in a profssional and caring manner. I highly recommend them!
Outstanding care and great glasses.
Ive been going to A to Z Eye Care since the mid1980s and wouldnt think of going elsewhere. Dr. Appy and other staff members are the greatest!
In 30 years of going to get eye exams and glasses, this was the most thorough experience I have had. Tests were done that I have never seen before in a simple eye exam.
I have gone to A to Z Eye Care for 20 years. They always provide great service and I am always very satisfied.
A to Z always has a friendly, yet professional atmosphere. I appreciate the excellent care.
I love A to Z! Fantastic care and service!
Visited for the first time not long ago and they were extremely friendly and insightful!