We walked into DMI early Saturday afternoon and were greeted by Brian, one of the weekend managers. He was so knowledgeable and so helpful. He took us right where we needed to be, showed us things, informed us on how to build our garden bed...so much personal attention even though they were busy. We were in and out in record time! The customer service we experienced was incredible and DMI had everything we needed! We will definitely continue to support DMI!

I have always been impressed by the detail and width of the stuff that is being sold in the store-----after hearing the problem, the staff are precise and candid about the fix, the strengths and weaknesses, any risks, and even other less costly solutions----their style has always been firm, direct, and even sometimes asking you to spend a tiny bit more, but never without a sound reason or explanation. Chuck, Brian, and Sal are all the leading edge of advice and fixes!

DMI Home Supply is my go-to place for all my equipment rental needs and hardware supplies. From electrical equipment to plumbing equipment, they have it all! Their team is very knowledgeable, professional, and always helpful when it comes to understanding the products and tools that are available to rent or purchase. They take care of me every time I stop by. They also have party tents for rent which are great for graduation parties and would be great for an outdoor wedding reception party tent. Stay away from big box chains like home depot and lowes, and help support small businesses like DMI. You will be glad you did!

I needed a tiny thin thread screw with a hex-wrench top to replace one that was lost from a bathroom hardware set. It was a highly specialized piece of equipment and I was expecting not to be able to replace it. I didnt know where to look and knew I would need help, so I went straight to DMI. The owner spent 10 minutes with me trying different screws before we actually found one that did fit -- all at a cost of $1.06. (But of course the saved expense of not needing to replace the bathroom wall mount is not factored in.) I NEVER would have been able to get at Lowes or any big box store. I told him I would put DMI in my will. :-)

Great hardware/home supply store! Huge selection with kind, knowledgeable associates!

Excellent experience. I thought i knew what i needed, but wasnt sure. Team was patient, friendly and courteous. And most important, knowledgeable and helpful. I walked out with exactly what i needed and guidance on how to use it.thank you

Professional and very knowledgeable staff.

Great local place for hardware, supplies and rentals. everyone is super friendly there and may have helped me plenty of times.

Store rep stated “I don’t have time for this” and stopped providing me with service.

Well stocked, knowledgeable and helpful staff, easy access and parking

Good spot in a pinch

I am a handyman I pop in there all the time.

Great place for all your home improvement needs. Instead of wandering around home depot for 30 minutes, here you can talk to someone right away and get what you need quickly and efficiently. Great product selection and service!

Best staff entire universe. Kevin Brian Harry best anywhere. Cant say thank you enough

My experience: unfriendliest hardware store I know. Some staff seem to resent your questions. On the upside, the staff that handles and delivers rental equipment has been helpful.

Great Store Always Have What I Need.

Very nice people with a good selection and great service. They also offer delivery for those big projects which is a huge help.

Tom has a great team over there. Very knowledgeable, unbelievably helpful but above all extremely friendly. Big box stores cant compete with that.

Staff is so helpful with assistance and take you to the merchandise, not point as in Big Box stores.

I live 1/4 mile down the road so I am here pretty often for household items and rentals. When I think about moving, I hesitate because I know I wont have such a great resource right down the street. Half of the people in there know my name, and all of them ask me within a minute if they can point me in the right direction. I am not very handy, so often I have to explain my situation, and no matter who I am talking to, they know just what to recommend. This place is as good as it gets.

The staff is friendly and knowledgeable - I feel like I can ask questions and get sincere expert answers. Theyll also cut your lumber down to size for you, which wasnt expected but is a nice touch.

We really like D.M.I. The staff is very helpful. It is our go to hardware store.

These guys really know what theyre talking about I recommend he come here if you need any hardware plumbing. Ask for Harry

The team at D.M.I. is totally professional, prompt, and helpful. The employees at this store have a higher level of expertise than the competition. They have my business any time. A thank you to Tom and his crew. Robert Campbell

Though they may not compete with the prices of the big box hardware stores they can offer actual knowledge of their products that the other stores cant. Their friendly staff can find products for you and help you with what you need them for. They also have a good selection of rental tools and party rental supplies

Helpful staff, quality products, good prices

Service was good

When you need it they have it. Personal attention from knowledgeable employees....not random people in red vests or orange aprons who may or may not know anything.

DMI is my “go-to “for all my business supplies. Everyone of the guys goes beyond the call of duty to offer exceptional customer serviceAs a female, I’m beyond shocked at other posted experiences from women . I have always had a genuine and professional experience . As the owner of a Drapery workroom, I use lumber all the time. I know that I cannot get boards cut EVER at the big box stores let alone find someone to answer technical installation questions .It’s a rare thing to find a hardware store that puts customer service first . This is a very personable spot that caters to our community and we are all fortunate to have them here.Ive been a customer for over 20 years and can’t imagine ever going anywhere else .

This small appearing hardware store is anything but small. Jam packed with, plumbing and electrical supplies, tools, lumber and most everything else you will need for DIY, repairs etc around the home or yard. Lots of attentive help from knowledgable and friendly employees. Not a lot of parking but fast in and out good service makes it worth the wait. Highly recommended.

The employees are always helpful and knowledgeable when going into DMI to purchasing a product for a project. Unlike big box stores that I have to walk a long distance to find someone who might know about a specific product. Also I like supporting family owned businesses in the community. which in turn support the local causes.

Good stock, usually helpful sales people. Somewhat intimidating for a DIYer who doesnt know all the lingo. Some staff do not seem patient. It often feels likes a mans man place. (And Im a man.)

DMI has very helpful staff.

Fantastic warehouse, whether you are a homeowner or a contractor. The folks know their stuff, and are always going out of their way to answer any questions. If you are only used to big box hardware stores, you should give them a try at DMI. It is night and day.

Very helpful staff. Good selection. Beyoncé the cat is friendly.

DMI Home Supply has a friendly, helpful, dedicated and knowledgeable staff. The management is committed to supporting community projects. The Mosaic Club at Christopher Columbus Charter School would like to thank the management at D.M.I. Home Supply & Renter Center for their generosity and thoughtfulness. We sincerely appreciate you. Thank you again.

Amazing good staff very helpful good inventory nice place

Much better compared to Lowe’s and Aloke’s. Always someone to consult with

Good service

Very helpful staff. They dont just walk you to an aisle and leave you on your own to find it -- they will actually talk to you about what youre trying to accomplish and make solid recommendations with advice on how to use the specific product.

Guy named Sal helped me out with a load of lumber. Real nice guy and gave me some tips to save money on my project.

Unfortunately, I was met with an incredibly misogynistic salesman who did not want to help me. I wanted to support a local business, but cannot do so after this experience.

Very friendly very helpful I recommend the store to anybody

One of the staff took the time on the phone to talk me through the process of drilling new door holes over the old. Was very helpful and informative.

Everyone was very kind and helpful, and I was able to complete a project as a result

Excellent staff. Very helpful.

Good place to get home improvement, nice workers, expensive, but worth it for a local hardware place.

WORST CUSTOMER SERVICE EVER! I have visited DMI Home Supply & Renter Center several times this month and Mike, the owner Toms son, has a major attitude problem especially with women. When I went to purchase garden soil he was nasty and too busy to help me load it in the car, When I got home he over charged me for the number of bags I purchased. Buyer Be Ware! They are always too busy to help you or care about you at DMI. Another fact, when I went to get dry wall bolts to hang a mirror they were not only unfriendly but Mike was rude to me again! Mike and Tom talk down to their customers. They DISCRIMINATE against women! If you are not a contractor they will not give you the time of day. I went to purchases flag supplies and asked if they could cut a steel rod down for me. Mikes response was NO they do not do that and even if they did he was too busy and refused to sell me my flag supplies. I totally lost it but then apologized. They refused to sell me my flag supplies. I felt totally mistreated and disrespected!! I will never step foot in DMI again and neither should you! NEVER SHOP AT DMI.

They are very kind and helpful, I always find what I need

I dont know about those negative reviews but when I walk in the door, there are always more than one offers to help me find something and everyone is friendly. If they dont have something, they offer to try and find it for you or tell you where you can find something. I highly recommend them. Comparing prices, sure the big box stores can be cheaper but DMI is so much closer and the money you save by going to Lowes or Home Depot isnt worth the time and fuel.

Ordered some stuff online and picked them up at this store. The staff was not very friendly but found the stuff for me. I still prefer Home Depot and Lowes.

Had a terrible experience renting a tent from DMI. I Would not recommend them. Very poor communication and awful service.

Good location, good bunch of guys. Love it there.

They always have what I need.

Would not recommend. Not helpful and poor customer service

Thank you, Brian! After making 10 phone calls to find help with cutting a single tile, I found that many people sold tiles, but nobody could help me. Brian said you should have called DMI first, and he is right! Now I have my tile cut as a base for my carved polar bears.

Always helpful to solve any problem I might have with my house, lawn mower, etc.

Great local hardware store

All the guys are very informative and very nice

Always has what I need, or knows who else might.

Always helpful and knowledgeable

Helpful. Local.

Do they deliver tables for renting?

Always a pleasure

Very helpful

Mean to me mum