Every aspect of Arlington Collision Company, from my first phone call to inquire regarding services to the drop off of my rental car/pick up my repaired car, was handled in a professional, prompt, and courteous manner!Each person I spoke with with knowledgeable and friendly. Tom managed the entire process in a manner that demonstrated his proficiency with auto repair, his passion for his job, and his dedication to customer service!I give my highest recommendation to Arlington Collision Company for anyone looking for fair, friendly, and stellar service!Dr. Cynthia Armendáriz-Maxwell
I had some bad luck and hit a pot hole. State Farm sent me here. They were super professional. My car as it turned out needed a new strut. My car was completed sooner than they estimated. It came back clean and in better shape than I left it. Great job!
A few years ago, Arlington Collision did some bodywork on my car (I backed up - twice! - into stationary objects, resulting in a dented back quarter panel). They did an amazing job of fixing my car and making it look like brand new - couldnt believe it was my car when I picked it up. They worked well with my insurance company and made it a great experience overall. Because of that great experience, I recently stopped in to have a loose bumper fixed. The repair only took a few minutes and they didnt even charge me! My car is 10 yrs old & turns out theres a bigger problem underneath the bumper, but as long as I dont back into anything - or no one hits me - its good for now. :-) I was extremely impressed with their level of customer service and highly recommend them.
Arlington Collision is a wonderful repair shop. They do excellent work and are extremely caring and professional.
I had a 2016 Nissan Sentra with bad front end damage from an accident, they towed the car, gave a quick, accurate estimate, and when we asked for aftermarket parts to bring the cost down they did just that. The car looks and drives brand new, great paint job, service was excellent, price was more than fair. Highly recommended in the AH area.
Great staff! Great quality of work!!
They have a very courteous and professional staff. The body work, painting, and thoroughness was an excellent example of the work they do. If I ever needed future work done I would definitely have them do it.
Great service. Modern, quite clean front office AND shop and excellent work. Recommended and will continue to go.
Arlington Collision has the best service. They have the very best customer service, and most importantly the work they did on my Jeep was excellent.
Are you looking for the BEST car body shop in Illinois, Arlington Collision Company is the answer. My Lexus got an accident the bumper, headlight & passenger side front corner was damaged. When they returned my car, it was Amazing Job it looks brand new again they cleaned inside & outside of my car. The customer service TOM was wonderful, honest & cool soft spoken. If i can rate more than five (5) star i will give him TEN (10). Thanks Tom for your service i really appreciate it.
Very professional and facilities were clean and well-maintained which are good initial indicators of quality and care.
Had a great experience here when I had to get my car repaired after an accident. Tom was friendly, attentive, and very patient as he outlined their process. I also got a rental car from the Enterprise they work with, which was very convenient. My car looks as good as new now---even a bit better thanks to the new paint blends! Would definitely recommend them and use them again if needed.
I took my car to Arlington Collision Company after getting in a car accident. Tom took care of everything including setting up my car rental. He was great throughout the entire process, communicating regularly to me while my car was being fixed. There was also some issues with the other persons insurance and Tom went out of his way to help me resolve the issues even though it really had nothing to do with the Arlington Collision Company. Now that is fantastic customer service!
Had my car taken to Arlington Collision for hood replacing, both my passengers doors needed replacing and for a new windshield and passenger window. They were awesome! They were able to get it done in less than two weeks. Tom was very pleasant he answered all my questions and kept an open line of communication with me. When I picked my car up it looked brand new they even touched up a few areas that were not on my claim (very appreciative for that). If I ever need any work done on my car I will be back and I would definitely recommend them to anyone. Very satisfied customer!!!
Very professional place. Tom was very helpful in my experience at Arlington Collision. I truly felt like I mattered as a customer.
I popped in for a free estimate early on a Saturday and had a fabulous experience. Mark immediately gave me a free estimate and after deciding I wasnt going to move forward on the repair that day, he offered to buff the area and touch up the paint that very morning... at no cost! Talk about going above and beyond customer service! Thank you AC! Please consider getting any work done there; I know I will!
Very accommodating with the small details
This is my review at Arlington Collision Center. I was referred by a good friend. Then I found out, in the end, I actually went to the wrong place. I was blind about their background and work. I found this all out when I got the car finished.This is my review of their shop.There was about 10k worth of damage on the passer side, had a driver t-bone at a four-way stop sign. I had them do work, they worked very hard on getting EVERYTHING for the car OEM. I had a special edition vehicle and they were aware of it and told me I was good hands.Tom and Mark were very helpful with me about the process,. Sharing and advising what stages of the repair that was going on. I’m little nuts about my car, so I did email them a lot about status and parts and stuff. They were very cool about it.At the same time, I had some small dents on the roof and driver side, so I opened my own claim and they were able to get those fixed as well. Its been a couple of weeks now since I got the car back. I had HUGE concerns, the car wasn’t going to be the same…..They did an amazing job, the advised 3-4 weeks for it to be complete. It took a little longer for parts being stuck in Customs, not their fault. I couldn’t be happier with the turnout, I highly recommend this shop anyone that has major damage on the body or needs paintwork. Five stars from me. I’m also local and live down the street from this shop as well.
This place made my car repair process so easy. GO HERE. They work closely with the large insurance companies as well as with Enterprise; this is really a one stop shop. Got my car back looking brand new and there was plenty of communication throughout the process.
I had just recently bought a new car and then got in a 4 car bumper to bumper accident not too long after where I was not at fault. I had front and back damage and fluid leaking from my car, right away they got me a rental car from Enterprise that got delivered right to the shop. Tom and his team were able to work with the other drivers’ insurance company to get me the best quality OEM parts instead of aftermarket parts! They could’ve just used aftermarket parts, but they knew it would not be the same as OEM parts due to the fitment and quality. They went above and beyond my expectations of any regular auto shop. Tom kept me informed, walked me through the whole process, and asked for my permission on everything throughout the whole process. They even cleaned my car (inside and outside) so it looked just as new as when I first got it! I would definitely recommend anyone to come here! Thank you so much for all your help, I definitely will be coming back for any future work!
Amazing service!! We took our BMW to Arlington Collision to get fixed. We were so happy with the results and how easy Tom made for us. He called a rental car (Enterprise) that came to pick me up and we left the rental car at Arlington Collison center the day we picked up our car.I’ll absolutely use them again!! Special thanks to Tom that made my life extremely easy and painless.
Very honest very responsible and respectful Tom at front is very professional
Having to fix my car wasnt fun; however, they were easy to work with, prompt and helpful.
Very good quality of work. Couldnt even tell I ever had damage to my car. Very honest and got work done quick! Very satisfied
If you need a body shop, these guys are the best. I am always extremely satisfied with the results. They do an excellent job and really treat the customer great. This is the only place I will take my cars and truck.
I recently brought my wife’s 2007 Honda Odyssey to the shop for oil leaks to be repaired they were very quick to diagnose the problem and get it repaired and back on the road. I recommend going to this shop for high-quality mechanical and body repair at a fair price.
I went to this shop based on a recommendation from a friend.The staff was very friendly and professional.The communication during the repair was excellent they call me with updates through out the repair.The car was finished four days earlier than promised and it looked flawless. If I need repairs in the future this will be the only place I go too.
I wasnt hoping for much, because I have particular cheap insurance company, but this Body Shop exceeded my expectations. They have fixed my car even faster than was promised. I will recommend them to be a good choice .
Very professional shop, nice job, thank you guys.
Was recommended to come here by a friend. Was very pleased with the overall experience, the work was done in a timely manner, very good quality of work and they made the process painless and self with my stubborn insurance without me having to. Would definitely recommend to others
Great serviceHighly recommend this placeThey fixed my bmw 6 series, back to brand new .Tom is excellent
Both my car and my brothers car were taken to AAC after significant accidents, as well as my fiances car for mechanical issues. All on different occasions, and with each case the service was excellent. The owner dealt directly with me and was very pleasant and professional. The service was well priced for first class work. I recommend Arlington Auto Collison for anyone in need of car maintenance and repair.
Love the place. I did use their services before. They are the best. Talk to Mark if u need anything.
This place is top notch! Had all my cars here for paint work. Amazing workmanship!
Professionals. My car was repaired on time and as expected. They partner with Enterprise so renting a car was easy and, they even coordinated with them. They went the extra step of washing and vacuuming my car too. I had a great experience and would go back.
These guys are awesome. They left my car like new in a good efficient time! Definatley reccomend them. Tom you did an awesome job man!
Great experience! Tom explained everything much, much better than insurance.Job done in promised time!Thanks!
I was seriously, shocked when I picked my car up from Arlington Collision! First of all, Marek ( Im not sure if hes owner or manager) However, he was amazing! he kept in touch with me consistently to give updates on my car. Not only did they do the most fantastic job on the body, but they detailed the whole inside of my car too! It smelled like cherries, they shampooed the rugs and seats, cleaned the inside of the windows and made it look brand new. The best part was, that it literally drove better than when it was brand new! I cant rave enough about this place. Im telling you, if for any chance you need work done or know someone that does, Arlington Collision is a must! They are truly honest, nice, polite and efficient group of people! I just cant say enough good things about them, especially Marek! Awesome job, guys!
Good people to deal with
I would like to give a huge shout out to Arlington Collision Co. They went beyond my expectations ! Best Service, great people ! I do truly recommend their phenomenal & professional service !
Took the car in for a bumper repair, returned the car in flawless shape (and cleaned the inside for me!). Wonderful job, good communication throughout.
Great place, we send several costumers here and all rave about the service and quality. Highly recommend Mark and their team.
Good honest people here. My bumper got hit. They inspected and were able buff off the paint transfer on the spot.
I was sceptical when I brought my daughter’s car in after she was hit. Tom said I’ll never know it was hit after they were finished. I’m OCD when it comes to my cars and look for any imperfection. When I picked up the car, my scepticism vanished as Tom was true to his word in that I could not tell the car had been hit. My deepest thanks to Tom and the team. They even gave me a touch up bottle of paint! Highly recommend this group if you ever need a repair.
Tom was friendly and professional and the shop did an excellent job welding and replacing defective driver door parts in our Toyota Sienna
Car was damaged in the rear bumper whilst in their care (denied). Found cigarette ash in the glovebox and red paint on the passenger door of our Champagne colored Suburban.Avoid at all costs!!!
They did a great job repairing my car after the accident.
Very nice people, fair and honest
5 Star is not enough for Them,,,,,Marek is right guy in right place,,,Thanks for fix my Odyssey,,,highly recommended !!!!!!!!!!!!!!
Good place
Good place