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Cerritos Auto Body
11656 Artesia Blvd, Artesia, CA 90701, United States
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Cerritos Auto Body
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Ma
Review №1

Thank You Roger for bringing my car back to life!! I was referred here by my insurance Progressive. The Staff was very professional, my vehicle was repaired in a timely manner and the text message updates were nice.

ka
Review №2

My Honda CRV needed some body work done. Cerritos Auto Body replaced the front bumper and no one would ever know there had been an issue. Great customer service - text messages with updates. Would definitely recommend.

Ce
Review №3

You guys are the best! My Prius looks and runs like new, or before my accident, I appreciate your attention to detail, I also appreciate your professionalism and kind staff, I highly recommend and thank you, thank you for the unexpected wash detailing!

Wi
Review №4

My vehicle has been in repair since July 24 2020 until today October 6 2020 and its still not complete, the time to complete repairs is too long and could have been co.pleted sooner if the parts were acquired sooner from dealers that had the parts on hand instead of waiting for back ordered part from the place they regularly order from. Dissatisfied and

Pe
Review №5

Through my repair process, they were honest and kept me up to date on the work.

Di
Review №6

Excellent place to take your car for body work. Efficient and very professional; job well done!

Ca
Review №7

On schedule as originally indicated, work was excellent, great customer service, text message daily updates, and picked up the car sparkling clean. What more can you ask for??

Os
Review №8

Awesome customer service. Came in and got my quote. A few days later, the bumper was painted and ready to install. Good communication through the process, and updates were given at key points during installation. It took a few hours and I got my car back the same day.

Fe
Review №9

The best service Ive ever experienced with a body shop. First I called my insurance to report the accident sitting in my car in my driveway. Hung up from them walked 30 steps in my house & before I can close my door to lock it, once inside. This auto repair shop was calling me back, like wow. Excellent customer service from the phone to the body shop. To fast service in a matter of days. My car accident was minor of course. The look of the repairs was SUPERB! Im definitely telling everyone you wont be disappointed!

Ma
Review №10

This place did an excellent job in my dented car ....now it looks like new ...they told me how long it was going to last there and the car was ready ....in the day that they say it would be! Thank you so much!

St
Review №11

My car was repaired in a timely manner and looked just like new. I was kept i formed during the whole process and received great customer service!

Al
Review №12

Excellent group of people. They are ex extremely professional and knkw how to treat a customer. I appreciate their attention to detail and clarity.

Da
Review №13

Great service, hard to believe my truck was rear-ended 🙂👍👍

Me
Review №14

I would highly recommend Cerritos Auto Body to anyone who needs work done on their car. The customer service was top notch and the desk was quick to contact me after I filed my claim. My car came out cleaner than when I brought it in with the sanitization process and the work was done within 2 days of filing my claim. It was much faster than I expected. Extremely professional and friendly. I will be back if I ever need work done on my car again.

Ei
Review №15

Such an amazing job on my repair! I recommend

La
Review №16

My truck was so smashed in the front and I was so upset. I took my truck to them at the suggestion of my insurance company. I am sooooo glad I did. The job they did was incredible. I couldnt believe that I was looking at the same truck. My truck literally looked like it had just rolled off the assembly line. I am beyond thrilled. I cant say enough about this company. If my truck ever needs anything else done to it, whether voluntary or not, I will ONLY take it to them. Highly recommend and would not hesitate to refer family and friends. Thank you so much Cerritos Autobody.

Vi
Review №17

Cerritos Auto Body did a great job of repair on my sideswiped vehicle. Alex was our contact and he was always helpful and kind . The work was completed on time with daily text updates.

Al
Review №18

Im extremely happy with the service I received. Not only were the staff, professional, friendly and efficient... They went above and beyond to buff out some minor scratches that wasnt part of the scope of work that they were contracted for. They also completed work early and got me back in my car sooner than I would have ever imagined!

Do
Review №19

I asked him for an estimate and they look too busy so I wouldnt recommend going there

Ca
Review №20

People seem eager to help.

Va
Review №21

They replaced my airbags and did a great job and repairing the damaged body work.

Se
Review №22

Cerritos Auto Body does a very good job of not wasting your time! We were there for 15 minutes as we registered our car for repair after our parked car was bashed into. They kept us informed of how long it was going to take through text messages and phone calls, which was nice. Also, we were surprised of how quickly our car was ready for pick-up. It was ready a day or two ahead of time. We were there for only about 15 - 20 minutes while picking up our car. Great job all around!

Ha
Review №23

Flawless transaction, my car looks great as new. Marco and the rest of the Cerritos Auto Body were all very nice from answering all my questions to taking me home after I dropped off my car to waiting for me to pick up my car after they’ve finished fixing it. It was a great experience trusting them with my car!

Ol
Review №24

They are always kind and thorough.

Al
Review №25

Work was done ok. Customer service is definitely not a priority though.

Ma
Review №26

I will be posting about this using two different experiences.I have visited this place about 9 months ago. My insurance (Progressive) set up an appointment here to take my car. When I walked in they were friendly and caring and asked if I was doing okay from the accident.They also work with Enterprise so someone from Enterprise was able to pick me up and take me back to the office to pick up my rental car.The work to the vehicle was beautifully done. I definitely recommend coming here. So much so, this Monday I was rear ended and will be bringing my car back here to be worked on.So far the other parties insurance sucks, (Infinity Auto Insurance) The insurance basically told me to take it wherever I wanted and they issued me a check to cover the costs of it (Though the body shop has not evaluated it) I called Cerritos Auto Body and made an appointment to bring in my car, and even setting up the reservation for my car rental. To me, this is going above and beyond since it has nothing to do with them. I appreciate this gesture.***Will update with more once my experience is complete.

Fr
Review №27

Pleasant and accommodating! Havent had any work done there before but will definitely take my car there next week😀

Ma
Review №28

For the past 10yrs, anytime I need anything major done on my car automatically heads straight there... Marcos & the entire staff is always available with anything I need.

Ri
Review №29

Raj and company did a great job with fixing my car. They were fast, friendly and good.

An
Review №30

Everything was handled with utmost professionalism and customer communication was primo.Hopefully no more accidents ever again, but at least I know where Id take my car.

Ma
Review №31

The best place that fits good my car and they give me early

Ro
Review №32

I was extremely pleased with the work Cerritos Auto Body provided to my vehicle. It was clean, from the inside out!!!

Ma
Review №33

Good customer service, good work & car ready when promised.

Ma
Review №34

Great job keep up the good work

Gl
Review №35

The service and the staff made it wonderful

Di
Review №36

Excellent customer service. Serves who came first, even if someone is trying to cut ahead. Gave us the quote we asked for, but advised that we can do the repair ourselves for peanuts. I had accidentally sideswiped a wall and they wiped the walls paint off my car for no charge (to show me it was a minor scratch). Good, honest people. By appointment only, on Saturday, I think.

Da
Review №37

Fast and efficient!

Ku
Review №38

Brought my 2020 BMW here and it looks brand new after the repair. Cant recommend them enough.

Jo
Review №39

Very professional and fast. I would recommend them to a friend.

Ma
Review №40

This is the second vehicle Ive taken to Cerritos Auto Boby. Last time they gave me my car the same way I bought it. So I will let them do it again. And yes it a different car. ✌

Ma
Review №41

This place is awesome. Tina was awesome. I got a loaner car from them which was a great help. I got texts giving me updates on my car often. Car was returned smelling and looking new. Thanks Cerritos. I can be a pain in the butt sometimes with my calls and requests but they handled it like champs. Very professional 👍👍

Ol
Review №42

I used Cerritos Auto Body after the accident, where I was rare-ended. The job was done in time and I like the results of my repairs. Of course I recomment this place for anybody, who needs auto body works.

ma
Review №43

Amazing staff great quality work and very helpful definitely would recommend this auto body shop to everyone.

jo
Review №44

Great place. all the workers are very nice and hardworking. small waiting area but there is fresh coffee!

Va
Review №45

My girlfriends repaired car doors honestly look better than when we brought the car in. I dont know how they got it to look so shiny and new. They even buffed out her taillights and headlights from the oxidation that happens on cars over time! Those were not even near the damaged area so they did not have to do it. Very nice people, will def come back if I ever need repairs again.

Jo
Review №46

This shop is excellent. Outstanding customer service, quality of work better than local dealer. Good pricing on non-insurance jobs. They get all my body work.

Ad
Review №47

Cerritos auto body has me coming back, very nice and reliable.

Ar
Review №48

Great service, and great workmanship. Had the misfortune of someone rear ending my vehicle over 10 years ago, dealer recommended this place. Havent been anywhere else since. In L.A. traffic most of us have felt the pain of an accident, these guys definitely help ease the pain.

Pa
Review №49

Such nice people. So great at there job. I tell everyone go there

ca
Review №50

Delayed pick up of vehicle 3 times . They called me 1 hour before pickup that it wasn’t going to be ready for another 3 days.

Me
Review №51

Didnt fix accident repair right and transmission quit in less than a month and even tho 2 different mechanics told progressive insurance that the cause was due to the previous accident and wasnt fixed right they denied amending the claim to repair. DONT TAKE VEHICLE HERE. They will screw you

Je
Review №52

I went up to the shop for an estimate for a minor job, < $3K total. Marcos provided an estimate via email later that day. I later decided to adjust that I wanted to adjust the estimate to exclude some items and reached out to Marcos via email. He did not respond for a week. After 2 weeks with no response, I decided to call the shop and was told by the person answering the phone that he (Marcos) was swamped but would reach out to me within 24 hours. It has been a week and still no response. I have been a Progressive customer for over 10 years and they recommended this shop to me. Sticking with the facts, they were unresponsive for a small job as a result I would not select them for a larger, more complex job. I would suggest Penske Collision Center in Downey as an alternative. Even though it was a small job, they provided the same level of service as if it were a larger job.

Mi
Review №53

Great service and quality work

Es
Review №54

I love this body shop! They do a very very good job. Fell in love with there work they did an amazing job.

Ba
Review №55

They do quality work. Would recommend it for body work

La
Review №56

Why would you be closed a day before the holidays and its a Friday now I have to wait all the way to Monday to pick up my car

Ve
Review №57

The best service for auto repair it was fast and completely satisfied

Dr
Review №58

Nothing but helpful people working there and A+++ craftmanship!

jo
Review №59

Where is auto body place I’ve ever been and they do not except debit cards for the storage only for whatever else sketchy company look out

Ta
Review №60

Would not hesitate to recommend them..

jo
Review №61

Great and friendly.

P.
Review №62

Did a good job on repairs,nice people.

JO
Review №63

Horrible service. Extremely rude personal. Never going to come here again.

Ro
Review №64

Good place

Ed
Review №65

Get it done right

TM
Review №66

Good job on my camry

DJ
Review №67

Quick service

Co
Review №68

THEY PROMISE AND AGREE WHEN THEY GAVE ME BACK THE TRUCK THEY LEFT IT WORST THEY DIDNT CHANGE THE BRACKETS AND I TOOK THE TRUCK BACK THEY HAD IT FOR 5 DAYS THEN THEY CALL SAYING THEY COULD DO NOTHING ABOUT IT

Ag
Review №69

Really bad service from the progressive adjuster very unprofessional rude and not willing to help at all.

Dr
Review №70

The best in auto body industry!!!!

Su
Review №71

Very busy!!

To
Review №72

Freeway near by...

Ki
Review №73

They only fix cars from 2005 onwards 😕

Information
8 Photos
73 Comments
4.3 Rating
  • Address:11656 Artesia Blvd, Artesia, CA 90701, United States
  • Site:https://cerritosautobody.com/
  • Phone:+1 562-860-4448
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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