This is a great store with knowledgeable staff. Josh helped me test the battery on my car and made great recommendations. I frequent this store because they have the parts and get it done.

Really really good. RichWas extremely helpful. He went through everything and showed me all of the deals that they were having that day. He even walked out my parts to my vehicle super nice guy.Theres also a lady that works there I cant remember her name she has always been extremely helpful to. Never had a problem going to this Napa. Also the manager took time to let me know on a different occasion that we have an account there which will give us a discount to buy parts. She was Also extremely nice so I would say its a pretty good place to go to. To get the stuff you need for your vehicles.👍👍👍👍👍👍👍👍👍👍👍👍👍

Every time I go in to get parts for my 1996 Toyota they can never get them. Simple parts like a Cylinder head or a ignition distributor, or distributor cap gasket even.Pretty worthless considering this is a very common vehicle.

This is a great auto parts store. Counter personal is very helpful.

Very nice and helpful people, I love this place

The employees are amazing and so helpful.

I brought 2 pcs...they did not accept it for a return no receipt.and wasnt asked for phone number when I purchased it. He was too busy eating his burrito. The gals there no help what so ever. Im sitting on $30.00 of merchandise. I asked for clear or black proxy glue got yellow....not cool at all. Do I look like a thief or just another fool

Lazy lazy lazy staff refuse to look at or cross reference a part number for a basic fuel filter went to O’Reilly’s and had it in four minutes

Great service and inner cooperation between locations!

Ive shopped this store exclusively for a many years while servicing our fleet of vehicles. Ive always had great service until tonight. Tonight, TJ, the assistant manager, kicked me out of the store due to not having a mask on. When I tried to talk to him, he kept talking over me and refused to let me say anything and told me to leave. I refuse to be treated this way and will gladly spend my money elsewhere.

Worthless, many customers, 1 clerk.

Very good service

Super friendly service and very helpful. Only a couple times they didnt have what I needed but no big deal sh happens.

These guys/gals know their stuff !!!They went above and beyond when I needed to source hard to find parts

This location is great the people inside were friendly enough. I went in looking to purchase a throttle body and was able to do so. Unfortunately a storm delayed delivery however this wasnt anyones fault. Highly recommended.

Id like to thank Hector for outstanding customer service. Our car broke down, wouldnt start in the Sonic parking lot, we walked over to Napa to see if anyone could help us out and he was very gracious and generous with his time, completely willing to lend a helping hand. He jumped our car and got it up and going again. 5 stars- thank you so much.

Fantastic service! Specifically Jerry! Super knowledgeable and helped me install my battery in just minutes. Very friendly and professional. Will be back soon for all my auto needs

Outstanding customer service.

The right part the first time

My windshield wiper was broken and stuck onto the I arm. They spent over an hour with me and finally got it off. I dont know any other place that would have done that and not have charged. Every time I go there they provide excellent service! Thank you so much!

Very satisfied with this store. Friendly staff, and determined to help.

These guys are just rude. Every time, and no Im not exaggerating, EVERY time I come here they have something screwed up Ive just called and confirmed they actually had. Not to mention the fact that they have something negative to say about my truck each time. So no I will never purchase from this store again. Ill take my business elsewhere and gladly pay more for better service and no complaints towards my 6l f250 super duty!

The hiring manager is a incompetent lying person. Who offered a job and when I came in to follow up she blew off with a “busy with corporate stuff” delivered by counter person. Big waste of my time and effort and any future business dealings will most definitely go to another store. Dishonesty is a terrible trait when dealing in a managerial position. Do not recommend!

Ask for Josh, he can find it!

My fiance and I got a flat and ended up at the tire place across the street. They didnt have the right key for our locking lugnuts, and we discovered the last guy that we had put tires on had broken our key without telling us. My fiance ran over to Napa and Hector was gracious enough to let us borrow his key. We did end up having to buy a whole new set of locking nuts because most of ours were stripped (by the same guy who broke the key). Hector was so helpful and friendly!

These guys are the best! I have shopped with Napa for years and will continue to do so! Hector and Scotts customer service is outstanding!

Great service great great parts friendly staff

Coming from some one whos been in the Automotive industry for 16years, this is the Best part store hand down.Michael and Andy are the best parts guys iv ever known.

Napa had everything in stock yevette was experienced and pleasent, I cant say the same thing about AutoZone the part i I ordered from A.Z.is still on order and they told me bulbs and hardware were included also incorrect, still have yet to receive a refund or part from AutoZone. AutoZone is dead to me. Napa reallydoes know how!!!!

Scott was so helpful! He ordered my cars rear wiper replacement and changed it for me. It wasnt easy because it was broken and stuck, but he did it, cold weather and all. Awesome customer service from Scott.

This was the only auto parts store that took the time to take care of us!! The OReilly and 2 Auto Zone places close to this NAPA will never EVER EVER EVER see any monies from myself or anyone that I know.... OREILLY WAS BY FAR THE WORST.... INSTEAD OF PUTTING 1 WOMAN AND 3 MEN IN THE SAME ROOM TO TAKE CARE OF CUSTOMERS, 3 OF THE MEN DECIDED THAT GOSSIPING ABOUT PEOPLE OUT IN THE PARKING LOT WAS MORE HELPFUL THAN HELPING A CUSTOMER STANDING RIGHT IN FRONT OF HIM!!!!! Please please please keep putting your customers first NAPA!!!! I will ALWAYS buy my stuff from YOU!!!!!!

I purchased a Balkamp Tethered Gas cap here in August, 2018. I didnt think I was having any issues but took my 2002 InfinitiIte to have my Emissions test in Northglenn on 3/27/19 and passed everything except my gas cap. That evening I called and spoke to Ann, the Manager. She took a great amount of time looking up the item to find the date I purchased the item since I could not find my receipt. She found it. She gave me her hours so that I could return it in the original box I kept. The next morning I was at her store by 7:30 a.m. and she had my information at hand. She checked the gas cap and found that the rubber ring had gotten hard. She immediately got the new cap and since the one I was returning was under warrantee, she replaced it for the old one and even put it on with the correct plastic plug so that it was tethered. I want to commend Ann for her professionalism, her caring and kindness and willingness to help me, and her knowledge of what to do for me. She was smiley and she was a blessing to me. Please give her the highest of recommendations. She is an angel. Oh, yes, I went immediately back to the Emissions place and passed with flying colors on 3/28/19.

Helpful staff and a good amount of inventory. The store is bigger after a recent remodel. Call ahead and they can normally get parts they dont have quickly.

Talked to Rich on 6/18/18 and asked him to hold a part for me. I explained I was coming from over an hour away after work to pick up the part. I get there, and after waiting for 25 minutes, am told the manager sold the part. Incompetent manager or lying staff that cant find the part? Either way OREILLY had the part so it wasnt a wasted trip.

Almost every time Ive been there they were helpful and showed good customer care.

I called the 64th and Sheridan location on a Monday spoke to the assistant manager Michael he ordered a trailer hitch for me that was coming in from New Mexico I asked Michael if I needed to pay for the part that day his response was NO YOU PAY WHEN YOU PICK UP. I offered to drive there and pay again he said no. Also assured me it would be here Wednesday or Thursday. I called Wednesday spoke to an older gentleman that also found an invoice the order hitch not there he also assured me part would be in Thursday afternoon because that when they get their deliveries. I went Thursday young kid with glasses was extremely rude would not do anything to fix the issue. Basically called me a liar and said the conversation I had with Michael was not correct. Both need to be trained in knowing how to do their job correctly.

Sorry to post thiswrong parts !!..lost labor money..they wouldnt even order my correct parts...lost $300 in shop labor.. with no help...from the store..and management has not responded... crazy lack of interest in total loss in NAPAS customer service...for a product and problems with their products control..its unbelievable with no help...from anyone......!!

Everyone there is very helpful and very courteous its a pleasure going in and I feel confident Ill be treated right and get the right part

Amazing store manager Ann taking care of business I use to shop at a local competitor but now I am switching business here as they are ready fo find the parts I need. This is the neighborhood parts store by far!!!

My family is traveling the country for 1 year in our fifth wheel being towed by my Ford F250 Super Duty. So, first of all I bought an replacement alternator for my truck from NAPA Auto Parts in Fairplay, CO. One of the guys helped me put it in as well. So, overall that was a really good experience. However, the alternator was not putting out the correct voltage. It was rated to output 14.31 volts, but I was only getting about 11.8 to 12 volts. The truck needs between 13.5 and 14 volts. When I got to Golden, CO I had a mechanic confirm the low voltage. I went to this NAPA (on 64th Ave) and they sold me a new alternator, which I had to pay for 100%, but they said theyd refund me the full amount when I brought the other one back. I took it to the mechanic and swapped it out. The new one was only rated at 14.01 volts, however, it worked perfectly! I took the old one back and they refunded the full amount. So, other than the faulty alternator this experience was incredibly smooth! They took care of the issue without any hangups or caveats. I cant blame the remanufactured alternator on them, but they took ownership and solve the problem! Thats the right thing to do!

Hector was super friendly and professional. He was awesome.

Andy and Micheal are hands down the best parts salesman out there. Ive spent thousands of dollars with them and will continue

Awesome service. Bought battery here and they helped carryout. The warranty process was painless!

Unknowledgeable staff about sale items. Refuse to give price on a sale flyer because they knew nothing about a sale

They carry a lot of OEM parts as opposed to their competitors.

Thanks to Cesar and Hectar for the great customer service. I called from autozone for a part they did not have, they not only had the part in stock they matched the price.

The assistant manager Michael was great assistance and knowledgeable in the parts I need it for the vehicles I was working on great customer service skills

Completely incompetent. I walked in grabbed the part I needed walked to the from were 4 people were at registers. The first guy I walked up to immediately walked away from his post as soon as he was done with the previous customer without any acknowledgment of me. Then the other 4 old guys just stood there and didnt say a word. I counted to 3 minutes and didnt even get a look from the staff. I left the part on the counter and walked out. Hey NAPA you can cut your staff there in half.NAPA if you want incompetence and to feel like your invisible visit your local NAPASeriously go to AUTOZONE

Has all the parts you need top brand top price

Napa rocks!always have what you need

I go here to get liqui-moly oil for my BMW. Clean and organized store and friendly helpful staff.

Just a quick stop to get brakes for. 97 Toyota Camry.

Was in the store for over 20 mins. Waited in line and the line wasnt even moving. Walked out and buying my parts online now. Not napa online.

Friendly and helpful

Could not find a vacuum fuel hose anywere for my truck but got a 2 foot piece of hose with same specs and truck is running great now Napa Knows How thanks again Guys/ Girls.

Great best one in denver ask for Mike he will take care of u

Knowledgeable staff. David is the best :)

Stopped in for part. They had exactly what I was looking for .Great job guys.

Employees all 4 at counter I ask for fuel line 1 says just a moment and picks up phone rest go to back. 15 minutes later still on phone. I walked

Had good customer service and was the only place that had what I was looking for.

Usually always has what you need in stock. Unless youre looking for something really out of the ordinary from 30 years ago. Like a windshield wiper motor for a Chevy truck from the 80s. Dont ask them they dont have it.

I HAVE CHANGED MY MIND ABOUT THIS PLACE SINCE THEY HIRED 2 OLD LADIES TO RUN THE PLACE. WORST SERVICE, AND THEY DONT KNOW ENOUGH ABOUT CARS.

Good people.ask for mike .very nice young man..very helpful...

Hector and Scott were both super helpful!

Nice place, knowledgeable people (and extensive database), and easy to navigate. Got in and out in 5 minutes.

Im glad they have a Napa auto store in Arvada off 64th and Sheridan 1 block west

This location was clean and organized and they had just what I needed in stock.

NAPA has friendly, knowledgeable staff that is interested in saving you money.

Went in 5 mins till closing and the new assistant manager stayed and helped me swap out battery past closing tonight. Thank you for your help sir.

Super friendly staff

Great guy, reasonable prices, and nice secure yard...

Staff is helpful and normally have what I need.

The remodeling you guys did looks amazing

Horrible customer service. Very rude and not helpful. This place is very close to my house but Id rather drive elsewhere.

Nobody seems interested in going me find parts. Every time I go in there.

Guys behind counter are helpful but not necessarily knowledgeable. Smaller store but they have the basics. Surprised that they didnt carry window scrapers in Colorado.

Excellent help..

The clerk was very helpful

Love my new tools 👍

Very helpful, courteous and intelligent staff.

Just like every other Napa they have the parts you need.

Some of the worst and slowest service I have received in 40 Years of buying parts in Colorado

They had the part I needed and it was cheaper!!

Love the parts store always helpful

Guys are great and very knowledgeable

Great service 👍

This store is very helpful

Great place!

I called twice and was rudely hung up on the first time then put on hold the second time till the line went dead in need of a serious customer service help class.

The best service.

Slow the part I needed was shipped from Utah waited 4 days got the wrong part paid with my card now I have to wait for the to get back on my card to get one from somewhere else probably sorry auto zone running out of car parts store options

Good job

Wrong part in the right box, oops

Friendly and fast

Staff is very helpful

Had the part I heeded

Good

Solid selection and friendly workers.

Great place

Had what I needws