I needed my key fob replaced.The young man behind the counter, Finn was exceptionally knowledgeable. While waiting for my turn. I observed the detailed information being given to the customer in front of me on how to correctly install the screen he had cut.He also expertly handled the needs of a very crabby couple in a manner with finesse in satisfying their needs.Finn is a delight as he programmed my key.Courteous, respectful, extremely knowledgeable, confident.Susan GarciaI will come back drive further to have great service.
They had what we needed, always nice to go into a store and have people actually ask if we need help finding anything or have questions.
Great customer service! But if you are looking for pots for houseplants they wont be ordering them for some time...the Garden Center has become the Christmas Shop...
Was greeted, then directed to my first item (bushings). Then as soon as I had my hardware someone pointed me in the right direction to get drills. Overall a good visit in and out quickly plenty of help. Great customer service! Five star!
Always a joke of a store… Been here multiple times after they say they have something in stock but can never find it anywhere.Highly recommend you go elsewhere and not waste your time here
Place and order for in stock items. After 2 days without word from them i found out that they dont have it in stock and I will get it in 7 days. What a joke
Its got some quirky things, hardware and gadgets. It just doesnt have much of any thing. If you need one or two then great if you need more then you should just go to another store. It is great for a close run to the store for something. The staff are usually very helpful and friendly.
These guys always take care of me. They actually know what they are talking about. Recently I brought in a lawn mower I had recently purchased and couldnt get to work right. They fixed it free of charge and went above and beyond to make sure I was satisfied. Love ACE
Ignore the posted hours, the store likes to close early. Sometimes several hours early.
Got great electrical advice. Finished my project. 👍😁
So nice to have a store where the employees actually help out their customers.
This place literally has all of your hardware needs. Good stuff
Nathan was awesome. I called in to ask if they had what I needed. He was sure they did and he nailed it! Give that guy a raise
I worked with Jonathan and Tony the general manager on a key fob I ordered for my jeep, they went above and beyond to get it ordered and troubleshoot when it came in that an extra cable was needed to complete the programing process. I would highly recommend this store to anyone! They have excellent customer service and super friendly employees!!
Enjoy shopping here for quick home repair supplies.. always. Have what I need
ACE is the place of the truly helpful hardware people! It was a great store to go to during the pandemic for quick entry and great service but still is an excellent hardware store with great people and customer service at their service center.
Great neighborhood hardware store. Staff to help answer questions. Very convenient.
The Staff is always helpful.. Always have what I need.
Its nice to have a local hardware store. One problem is that they are frequently out of stock of the things that they typically carry. Aside from that they have a great fastener selection. Same with the paint departments inventory.
The staff was very helpful from the time we stepped in the store until the time we left.
I like this store, I was greeted at the entrance and help came to me instead of the other way around. Staff was very helpful and really tried to help me solve my problem. Which they did, thank you.
Great hardware store great staff
Very friendly staff, always willing to help you find want you want.
Well stocked and a friendly staff.
The quality of the products sold are not very good especially the yard toys.
Staff is very knowledgeable when it comes to correct bolt sizes when you have projects and dont know where to start. Also great to see that they hire local high school kids from around the area.
More employees than customers still cant get any help useless Worst ace shop elsewhere
They didnt have the part I needed, but the gentleman that helped me went well above what anyone should expect in trying to find a solution.
Stellar customer service!!! Great people!! Thank you!!
Always helpful and efficient ACE Team!
The human touch can not be undervalued
Friendly staff, was able to find all I needed in one trip. Thanks!
Last weekend, we stopped into ACE hardware and found a patio set on display in the store. The manager Tim worked with me to purchase the set and was accommodating on price as the chairs did not originally belong to the table purchased. Not only did he help out with price, but Tim was able to provide delivery and at home set up that same day for no extra charge. Upon delivery of the set, we noticed a small amount of rust on our table. Tim came over promptly 2 days later and fixed the rusted spot himself! We are so pleased with our purchase and the customer service we received from this ACE store. Would highly recommend!
Always helpful and friendly. Has what a home owner needs.
Just moved to the neighborhood 6 months ago & have been updating a 22 year old home since moving in.I’ve been doing curbside pickups because of the health crisis & the folks at Westwoods Ace have been absolutely amazing throughout this whole crisis, going out of their way to ensure I don’t have to come inside the store fore anything since I choose not to.I loved my old store, Rick’s Ace Hardware in Des Peres, MO so I’m guessing it’s an Ace thing!
This Ace always seems to have what I want and there is rarely a line at the register.
Ace is the place if you want great service. This was my first time visiting this location and the staff was wonderful as at other locations. Someone is always available to answer questions. This location is huge and I think if you cant find it here you wont find it anywhere.
Friendly folks and decent selection. The whole place has that old small town hardware store feel.
I was able to find end of the season gardening equipment for a family member moving into a new house. Thanks for carrying almost everything, all the time!
Not a big box, but a good, solid neighborhood hardware store. Good selection of furnace filters and spray paint and grilling supplies.
One of the best Ace hardwares around. The people working there go out of their way to help. I wasnt paying attention to the time and got there a half hour before they opened, but they still guided me to what I needed and brought a cashier up to help me out. On another visit I had a difficult fitting I needed to find and after much searching one of the guys ended up making a custom fitting for that worked perfectly. Its a great reminder of the hardware stores when I was growing up and a good example of why Ace has an important role in every community.
I always love going to Ace Hardware! They always have the nuts and bolts Im looking for and are always willing to help with a smile on their face! Super friendly staff all the time! Oh, and they carry Dots Pretzels... best pretzels ever.
Verry nice staff
Ace is great! It is my go-to general purpose hardware store. They have great selection when it comes to hardware and other household commodities. Unfortunately, their prices tend to be a bit on the high side. If youre doing large projects of remodeling or building, I would suggest a big box store, such as home depot. They tend to cater more to professionals and construction services.
I stopped in at my local Ace Hardware today for the first time. I was in need of a paint match, and outdoor timers for Christmas lights.The gentleman in paint was super helpful and friendly. He took the time to understand my needs, and helped me get the right paint, sheen and color to match what I have.While I was waiting on my custom paint, a woman assisted me in finding the 6 outlet outdoor light timers. She thought they were all gone after the holiday season, but after some research she found them. While she was looking, another gentleman asked if I needed assistance. It was so nice to have people ready and willing to help, which is something you dont always find at the large hardware stores.Upon checking out, I noticed they had a Christmas Vacation inflatable outdoor decoration that was 50% off. It looked like the display was the last one, but the same woman who helped me locate the timers found one in its box.I failed to get her name, and the gentlemans name in paint, but both provided absolutely STELLAR customer service. Whenever I visit these small hardware shops, Im reminded that I need to visit them for all my home repair needs.I will most definitely be back!
Great for quick runs for home projects. Its a small store with helpful staff, so easy to find things quickly so you can get back to your project. And on the weekends, they have some delicious, free popcorn!
Great store with great service. Indeed the helpful place!
This store is great! Thank you especially to Tim who helped me find exactly what I needed and was so helpful and friendly!
Friendly people and they had everything I needed including some off-the-wall type items.
Everyone was extremely helpful there and they were practicing it safe masks and 6-ft distance!!!
Be careful if you take a sliding door screen here for repair. You just need to be very specific on up and & inside and outside.
They were helpful, I was looking at bird feeders that were to high to reach. Check out was quick. They also had hand sanitizer available.
Large Ace with lots of goodies to choose from. Knowledgeable staff eger to help with your project.
Kind and helpful. Fun place to shop.
The staff is always very friendly and helpful. Youll get numerous offers of assistance to find what youre seeking.
Very helpful employees. Store is well organized and things are easy to find.
You are greeted as soon as you step in. Staff is friendly and very helpful. Asked what Im looking for and was pointed to the correct area immediately. Cahsier was very patient with me as we looked up my membership info and found out the number was incorrect. Fixed it on the spot. Small store but the service is fantastic.
Were lucky to have this Ace Hardware in the neighborhood. They always seem to be able to provide the right kind of help and advice when its needed. Good neighbors.
This location was helpful and friendly I was able to get what I needed and get out fast 4 stars keep up the good customer service Ace
I love Ace, but they failed me this time. Went to get a key copied and after looking for a blank for several minutes the kid at the service counter asked me what it was for. I told him it was for a Leer truck topper and he went back to looking for about 10 seconds and told me they didnt have it (without even looking it up). Seems to me like that key should be pretty common (there are only a bazillion of those toppers on truck on the road). Dont know if Ace dropped the ball on their key-stock or if the kid didnt know what he was looking for. 😕
Great selection and helpful staff
Always friendly and always have people there to answer questions promptly and expertly.
Great staff! Helpful and friendly
Convenient, quick in and out, very helpful, and almost always have what I need.
How do they possibly fit everything that they have such a small space. Ace the helpful place always a friendly staff ready to help you find what you need even when you think they will not have it. Sometimes their prices are a bit more but to have somebody help you find what you need quickly is always justifiable for the price
Very helpful staff.
I really like this Ace hardware stor compared to some of the other Ace stores, theyre just more friendly & helpful & I really like that!
Awesome staff -always helpful.Always stocked.Thank you!
Workers here are not only knowledgable, but patient. They handle entitled customers so well and make everyone feel welcome. Had a bunch of non chipped keys cut and all but one worked perfectly (the original key is beyond repair, so Ill probably replace the lock cylinder and get a new set of keys)
Nice well-organized or very helpful staff
They are awesome! GREAT customer service
The gentleman that waited on me to find the item I needed was not quite rude but certainly not up to the Ace Hardware customer service that Im used to.
Friendly and helpful staff, and easy to find what youre looking for!
I needed help finding obscure bolt/screw to repair my moms wheelchair. I choose ACE because I needed some exemplary customer service. They did not disappoint!! Very helpful to make sure the parts worked before I left the store.
These guys are my favorite. Customer service off the charts Josh is the number one person bared my opinion but theyre all good.
Good prices and service
This is the best option for any small home project!! You can do just about any repair you can think of, and they have associates to help guide you to find the best part for what you need. And if they dont have it, they can get it as well.The best thing is that its locally owned (I know 3 generations of the owners), and that it shows how much pride they have in the community. Here you are a person, not a number or just a sale.Ive been coming here since it opened, and my son loves coming here as well!! I plan on spending my mo ey here as much as possible.Thanks for the great service!!
Always have a unique part I need & cant find anywhere else
Super helpful associates!
Very helpful staff. Im always in and out with my items I need. Service and a very good hardware area.
Been there a bunch of times and they are always extremely helpful, knowledgeable and friendly.
They never seem to have exactly what I need but the staff is always helpful.
Great Ace Hardware always very helpful
I love going to Ace. I had a plastic cap break and wanted to see if I could find a replacement. He took the cap and came back having used glue to fix it - No charge. Then he helped me find a couple of other items I needed. Saves me time and they are always creative with their help.
Well-located by King Soopers. Lots of parking, altho if you need to park right up front, its a busy parking lot and you are taking your life in your hands.The employees are generally extremely knowledgeable and friendly. Im always greeted and assisted in finding items or getting advice. Overall, a great Hardware store!
Great selection good inventory staff very knowledgeable and very helpful. They have just about everything in this little store I wonderful place to visit and Shop
They always seem to have what I need to complete my projects. Lots of helpful staff ready to assist you. Any place with free popcorn cant be bad!
Nice to have a local hardware store so you dont have to go far or deal with the crowds of big box locations. Had all the missing electrical items and hooks I needed to hang Christmas decorations!
I am a professional plumber. I was looking for some specific parts and they had everything I needed. Although they were higher priced than other sources, they had great stock.
I went into this thing called where youre up here in Arvada looking for a few things and the employees there were so great they help me find everything was they ordered things that they did not have in stock. I would have to say My overall experience was fantastic Ace is the place with the helpful hardware man LOL # Hardware highly recommended if they dont have it they will get it for you
I have often looked for things at bigger home improvement stores, not found them, and then found them at ACE. They also have a knowlegable helpful staff at this particular store.
Thank you Ace hardware paint department! For taking care of some custom paint that didnt quite match. You exchanged it for the right match and ate it in your inventory. You have my business because you rock! Great customer service Ace as always.
Love this store, Tim and Bonnie! Everyone is so helpful, even with very odd requests. Thank you!
Always a good place to find automotive hardware, better than the rest.
Very knowledgeable and helped me with my project needs
After advertising curbside pickup, I ordered three items. Everyone had to go inside clear to the BACK of the store surrounded by 10 people! ZERO social distancing! They did not have the items ready, as with the others waiting for curbside pickup! WHAT a joke!
So much better than going to one of the big box stores. Always helpful and can get in and out in no time.
If I have the time I always drive a little further for the extra helpful staff at this location. Thanks for all the friendly help!