Great customer service. Friendly bunch of guys. Bought a single action and will definitely make my next purchase from them.
This place has always been amazing to me, even if I usually only buy ammo. If I knew they had better prices than my local gun store I wouldve built my AR with parts bought from them! Great staff and great community! Also, not sure why theyre being called unfair on pricing, Ive bought over 400 rounds of 9MM last year and was barely .50 cents a round in the middle of covid. They do awesome!
Had my first visit with this store today. The staff was attentive and helpful. I will definitely be back again.
This place is definitely my favorite gun store, Ive bought about 5 guns from them so far and Ive loved every single one. The staff is friendly and knowledgeable, they have a great selection, and best of all they have very competitive prices. Theyre guns always seem to be priced just below MSRP and I can appreciate that. Highly recommend this store to anyone looking for a new gun or piece of gear.
So far I have bought two handguns from this place, and lots of different ammo. Prices are fair compared to other gun stores. Staff has always been friendly to me.
Courteous professionals with a wealth of knowledge. Eager to answer any questions and help you find the right gun.
Pretty good place for gear. The prices were a little higher than what im used to but they had a decent selection of accessories.
The staff have always been helpful to me. I have turned to CG&G many times when most other big gun stores didn’t have what I was looking for. I have been happy every time I visit this store! Give them a chance, we all learn, be patient. Locked and Loaded 😎
This is my first time buying a gun. Brian was so helpful in explaining to a novice which gun would be best for me. I have issues with my hands and he took the time to listen to my concerns, and he was not pushy. I found the perfect one for me. Thank you Brian.
I’ll be honest; after seeing some of these negative reviews I was hesitant to send my firearm transfer here. I was pleasantly surprised. The atmosphere was very peaceful and the employees were very helpful. As a first time gun buyer this was a huge plus. I am sad to see other review being so negative, and I hope what they experienced was resolved, but my (one) experience here was entirely positive.Edit: I have been here one more time and I still think this is a good store. Employees are very nice and helpful.
I love coming here for all my firearms needs. When I first moved to North Carolina, before I even bought my first gun, my boyfriend showed me this place, and I talked to them for hours, had a great conversation, and they were so helpful in familiarizing me with firearms laws in the state. The people who work here are so friendly, professional, and customer oriented. I, rightfully so, have trust in the store and its employees. Wish I could give 10 stars
Great store and great staff.
Very friendly and helpful.
Great gear and friendly people. Priced not to break you.
Staff was rude and had no knowledge of firearms or firearm accessories! The old sh!?bird at the counter just walked away when I asked him a question. When I did get service the kid trying to help me had no knowledge of the items they were selling at all! The prices were also outrageous, even for the times! If you want good service from a knowledgeable staff go to Asheville Armory!
Not sure why they have negative posts I went in there yesterday for the 1st time and it was a pleasant experience. I was just looking for some 9m and some .380, picked up 2 boxes of 9m unfortunately they were out of .380. Was treated very well and will return.
Great friendly and knowledgeable staff ! Good selection to choose from !
I walked into this establishment with the intent to buy many accessories and possibly a firearm as well. I was very excited to visit and walked in with high hopes. Unfortunately, my experience was anything but inviting or pleasant. When i entered Carolina Guns and Gear i was not greeted or even simply seen by any of the staff members despite the fact only four other individuals occupied the building. I wondered the meager supplies and overpriced goods for upwards of ten minutes never once being offered assistance or even a simple hello. After a while of waiting patiently at the front counter, i simply left and decided that this business was, in fact, just a place for old men to feel good about themselves, and not to do actual business with enthusiastic customers. If you would like to feel welcome and invited in an environment you feel comfortable in then i strongly suggest that you find another business for sure.
I understand that the coronavirus has made the store limit its occupation capacity.What I dont get is the unfriendly response that the staff has to give. I was told by the staff that I couldnt enter with my daughter. That they are over capacity right now. So we waited outside for people to leave . After two people left we tried to re-enter the store and once again told that we cannot enter just yet, but while standing outside and waiting on them to give us a response to come in. They allowed three other people into the building.If you are trying to get your child in the firearms. I do not recommend this store.They seem to treat anyone with a child with disrespect. They clearly didnt want me to bring my child into the store to look around. Im disappointed in the customer service I had received in previous times oh, but this was just the icing on the cake. I dont see myself returning to this store. They have clearly shown to me that they are not a family-friendly facility.Whether or not you believe that a child should be allowed into a store like this is up to you. But for me I want my child to understand Firearms so that way theyre not afraid to be around them and that way they hold them with respect.
Rude employees, just absolutely rude. Seems like they don’t want to be bothered to do their job, that the owner pays them to do. Maybe look into getting staff that actually helps your customers. The only thing good about this store is the 6 month layaway. My fiancé has spent THOUSANDS of Dollars here and we still get treated horribly. That’s ok though we will highly consider no longer conducting business at this establishment. Possibly.
This place is a joke, the staff act like tough guys and dont know anything about firearms. Stood at the counter for a while waiting to be helped, took 5 minutes for someone to day anything to me. Your better off dealing on Armslist.
Most of the staff was rude, disengaged, and not as knowledgeable as they think. Which explains the higher prices on everything in the store when demand is high you can do whatever. However they are slightly more stocked than the average store in the area.
Came in and purchased a CZ75b right around Christmas. Can’t remember the name of the guy I was dealing with but he was very knowledgeable and a great salesman. The store seems to have a good variety of guns to fit whoevers needs. This was one of the few places I stopped into and found that there prices and service were the best so I came back. Will also be back when the wife lets me.
Im a long haired fellow that one could easily profile as a hippie . I also work hard and love guns and own several of them. The manager wouldnt look me in the eye or hardly give me the time of day at all. I will be taking my business elsewhere. Shopping in store is a courtesy to local business owners. I can give most of their inventory for 15 to 20% cheaper online.
Super helpful staff! They take the time to make sure you find what you need. If the item is not there they’ll try to get it for you.👍👍
Thanks! Great stock great people. No reason to go to a big box store again. Shop local and keep safe.
I just want to say thank you to Ben for his help and all the staff. This was my first time in the store I walked in they had exactly what I had been look for Smith 44 mag revolver excellent price I was very pleased with my experience here and would highly recommend this store great selection on guns and ammo everyone here treated me like I was a regular customer I will definitely be back my experience was top notch 10 stars thanks again to everyone you do a awesome job
Very clean and the staff was awesome helping me with my gun purchase.
I love the staff here. Ive bought all 3 of my handguns here. They are laid back, they are VERY well informed, VERY professional, and the handguns are priced well also. Good selection. Good service. I highly, recommend the layaway program too. Its extremely helpful. No pressure to buy a gun either!
Wow let me start at the beginning I spent an entire week looking for a specific firearm. I called over 10 shops looking for said firearm to no avail. But then.. I stumbled upon North Carolina guns and gear, gave them the call preparing myself for the inevitable “I’m sorry sir we seem to be out of stock on that particular weapon.” And just then a man by the name of mike answered my hopes by telling me that the did indeed have that firearm in stock to which I replied that I would be to the shop within the next few hours to conduct the transaction. This man put the gun to the side for me to ensure that it wouldn’t be snagged out from under me on my way to them. When I walked into their facility I was mesmerized by the amount of inventory they had not just with firearms quantities but with firearms that can be somewhat hard to find generally. Upon making my purchase me and Mike had a 45 minute conversation and let me tell you now I have quite a bit of experience with numerous gun shops and in general many of them are very welcoming but not to the degree of which I saw at North Carolina guns and gear they were very knowledgeable and incredibly open and friendly and for those of you who are a hardcore gun enthusiast and collector like I am it’s never hard to justify any firearms purchase but to know you have such a welcoming environment as with guns and gear it just makes it that much more enjoyable. Finally when I went to pay for the purchase of the weapon I noticed it was cheaper from him than it was online NOT INCLUDING the transfer fee that would be included this was very impressive and over an awesome experience they WILL have my business again and for living an hour away I can say they will be my primary gun shop.
Staff extremely rude. I have never been treated with this much disrespect in a retail environment . I guess they do not want any business from a women. Prices were high.
I went in this afternoon to look some 9mm for my wife, and a AR for myself. The service was terrible to the point my wife and I just left. I had signaled a sales rep to see the weapons, he ignored me and began to help a gentleman looking for a holster. I believe part of it was racially motivated, but I could be wrong.
These guys are friendly, knowledgeable & professional!! ordered a few guns & had them shipped there...couldnt pick them up right away and they were cool with that... they have a great store & their transfer fee is one of the lowest in the area as well!! will keep doing business with them!!!
Awesome, helpful staff.The BEST layaway plan of any fun store, period!Very competitive prices, along with a great selection of products to choose from, and the convenience of being able to handle almost all the firearms in stock, without having to ask someone to see something.All these things make Carolina Guns and Gear THE place to do business with!
Best staff in any gun store around here. They clearly know A LOT more than I do and I never leave without having learned something. Prices are competitive but definitely on the higher side for things like holsters. Worth it to deal with experts IMO.
Customer service is as poor as it gets. Some lug packing a Glock19 standing guard like the place was Fort Knox. Backed off when askinga basic question. Ill never darken the door again. If they go out of businessthey deserve it.
Fantastic experience, every time. Exceptionally knowledgeable staff, they have all been endlessly patient with my questions. They genuinely love what they do and they love helping people make educated decisions. I do all of my local shopping here, and I send everyone I can to go see for themselves. Thank you Carolina Guns and Gear, you represent a standard of good business everyone should aspire to obtain.
Quality products with reasonable prices. Knowledgeable staff. Good experience.
Absolutely top notch! I went in today on a busy day with a steady stream of customers coming in but I was greeted on entering even though both employees had customers and Thomas kept coming back to me even though he was extremely busy with other customers. I have an extensive firearms background but am new to the NFA process and he patiently answered all my questions.
Seemed the staff was not interested in selling their products. Price on what I was looking for was extremely high and while the sign on the wall said they would price match, I was told no this is our best price. Had money in hand to purchase but not at a store where I was basically told what they wanted me to have not what I want to buy. Hopefully others have a better experience.
I have been a solid customer for years now and these guys know me by name when i walk in the store, i love the atmosphere and they have a spectacular inventory and great taste in firearms. Tons of accessories and ammo, airsoft, gloves, ear pro. Everything you need to get out on the range and be prepared. The only thing they lack is carrying first aid equipment which i hope will be added at some point. They always have what i need and make it a mission to get me what i want.I love this place dearly and will be a life long customer. You wont regret buying from them over internet shopping i promise, its always a great experience. Thankyou for all you do dudes i appreciate having you in in my home town!Sincerely Kris.
Great inventory, actually had ammo, and helpful staff
Went in with my son as he was looking to purchase a handgun. He was profiled by an associate as being to young. He was questioned about his age and told he looked to young to hold or purchase. Long story short this sale and any future sales lost. Plenty of other places to purchase from.
Little pricey, but all in all a fret store
Fantastic staff, great hospitality and service. I look forward to continuing my gun loving relationship with them!!🇺🇸🇺🇸
Very knowledgeable guys with great prices I’ll be back for sure
Currently price gauging. 1 box of white box 9mm is priced $99.99. That’s $1/round
Bought an Anderson lower for a great prise for my 24in build. Every one was helpful and i out the door in no time. Will def buy from them again.
First time there and the staff was kind, curtious and very informative. Thomas was especially helpful with offering range suggestions and sighting tips for my rifled shotgun. I will always drop by when Im in the area!
Over the last two years I have purchased four weapons along with holsters, ammunition, etc. at this store. I have found them to be polite, knowledgeable and willing to go the extra mile for the customer. I had a problem with one pistol I purchased. They worked with the manufacturer and when there was still a continuing problem, they made sure that everything was made right and that I was totally satisfied. I very much appreciate their customer oriented service.
Small store but quality level and staff experience always seem high. More cordial than many and have never acted condescending like some other stores who have experts who shove their opinion down your throat. I think it has always been a good balance here... customer service is great but they also let you stare at a weapon without talking your head off.Dont like having to drive on Sweeten Creek in morning or afternoon due to super high traffic but they are worth the visit. Avoid the area during typical rush hours.
Irritated about the fact that the guys that run the place act like they are above you, service isn’t all that great, attitude is poor and prices are highI don’t ever do this but Asheville armory in Woodfin will give you a way better deal and give you the right price
Great Store. Staff was killer. Lloyd, Thomas, Gorman, and even off the clock FohFive made it an experience. I will be back. Go here if you read this. They are top tier.The bad reviews are from some morons, without a doubt.
Yes the prices are usually higher than any where else but they usually have harder thing to find that with next day delivery would be pretty comparable in price but I get to put my hands on the product and they will help out if there is a problem things you can’t get at an online store and as to the staff not being friendly or polite I’d say they are below average for this area but if the store were located in New York they would be above so seems fine to me
My husband had a item on layaway at the one on sweeten creek and didnt know his time was up for the layaway period and didnt owe much as he thought he was still within time. Went to pay and they were kind and nice enough to hold it until he can say it off. This is his second time buying from them and if will continue to buy from them. Great place and people
Wont be back. total waste of time. I wont be told what i can have and handle as far as calibers are concerned. im also not there to get into politics im there to look at a gun selection and decide what I the customer want.
The best in the business for prices and service! I just bought my first handgun from them. They took care of me in every aspect and were patient in answering all of my questions. They have definitely earned my continued business and I would recommend them to anyone!
Charging ridiculous amounts for ammo during the virus, price gouging at its finest
Greatest selection of guns in the area. Great prices. And even better customer service. Will for sure be doing business with them again. Thanks for the Glock
Customer service was TERRIBLE! The guy working acted like I was a bother to ask about the guns and seemed less than thrilled that I was there. I definitely wont go back.
One of the best gun stores in the area. Good customer service and inventory. Staff very knowledgeable of firearms.
After spending a great deal of money there over the years today I recieved the most awful customer service I ever expiereinced. Ill pay more ar drive to get what I want from now on.
Everyone was immediately friendly and helpful, and Eric was really patient with the questions of a newbie! He pointed out several products and gave the pros/cons of each... not just the most expensive. It felt like he was there to help and not just to hard sell, which I thoroughly appreciate.The store was clean, well-stocked, and had a lot of variety (including a ludicrous golden desert eagle!). I look forward to having a reason to come back!
Would rate 0 if I could. Called to see if they price match today because my husband was going to buy a gun and was too busy to call. They call me back and say they would match the price of another store. Get to the store and my husband goes to buy it and the guy says no, the deal was only for me and he wouldnt sell him the gun. Dont know what his problem was. Maybe because 2 gay men wanted to buy a gun....who knows. No worries, someone else got my business today and in the future. Take your business elsewhere.
Best hours of any gun shop around! Great selection. Very helpful staff. Ill be back!
Employees very helpful for someone who has forgot alot about firearms
$1 per round of fmj 9mm.Price gouging. Take your business elsewhere. Dont support this business.
Will not be back! We had a gun on layaway and came to get it out. I wanted the gun in my name since it was for me but because we had put the layaway under my husbands name they would not sell it to me because it was looked at as a straw purchase. So we asked if they could just switch the name on the layaway & she claimed they could not do that because it was looked at as a straw purchase. So I asked for my money back, to which they did. Then I asked since it was not on layaway any longer, that I wanted to buy the gun outright in my name, they refused me the sell even though I had a permit to buy.
I was expecting to walk in and find your usual mix of gun shop operators. Instead the staff was friendly, helpful and unassuming. Nice folks, will definitely be stopping in again.
My friends and I have bought a few guns here. They have a lot of guns and gear at a good price! The staff are all friendly and helpful, and they also have a military discount!
1 dollar a round for 9mm target rounds. Worse than sportsman guide you should be ashamed of yourselves.
I call and ask to price a gun. The response is well were busy but what do you want. What kind of customer service is that? Not to mention their price was about 125 more than everywhere else. Makes me remember why I dont buy from them.
Welcoming. Well informed on product and accessories. Quick. A very pleasant experience and great customer service.
I go in all the time and the staff are always helpful and friendly, no matter how many times theyve seen me already that week. I will continue to take my business to CG&G, the prices are competitive and their selection is better than anywhere else in Asheville.
Amazing prices, owner is very understanding and helpful! I would recommend this shop to anyone!
Glad I found this place.
Friendly and knowledgeable staff. Great prices. Military and Law Enforcement discount is an added bonus.
Very helpful and knowledgeable. Good inventory and are willing to order.
They have a good selection and a very helpful staff. I highly recommend this store.
Good shop, the guy I talked to was knowledgable and answered all my questions, pulled a bunch of pistols similiar to the one I was looking at, let me grope them all so I could pick the one I liked the best, and their prices were just as good as any other shop, local or online. Only thing was everything was new, didn’t see much in the way of trade-ins, I do like old S&W revolvers and sometimes prefer them to new-fangled plastic guns, but whatever - I can find those on Gunbroker.
I was recently in Ashville and needed some ammo, I went to this store sight unseen and got there right before they closed. They had a huge selection there and i wish i could have stayed longer. They arent a cheap ass gun store with a bunch of UTG products, they have name brand optics and gear, good ammo selection and a few cool harder to find pieces of gear.
Bought a rifle then after that it is like no one wants to sell or help.Thought I would do better there than the big box stores.Wrong.Really regret giving my money to them.Wont be back.
I used my NC Drivers licence to pay $1099 and order a rifle. When I came pick it up, they told me...my NCDL wasnt clear enough, I needed to go get a new one. They refused to refund my money...requested I pay a restocking fee.They fired the employee who sold me the gun for not telling me I would need a new ID before I picked up the gun. No apologies from them.
Staff very knowledgable and friendly. Nice variety and good prices.
I have done business with this store here in Asheville since they have opened. I have nothing but praise for the quality of their products & great prices. Their customer service to me is the best in the business. They have gone out of their way to help me from the smallest detail like making sure I get the right accessary for the right fit. When I have purchased a rifle they have gone out of their way to make my purchase & of course legal. Their associates are always courteous & very respectful are so helpful even when I have a simple question. Their layaway & Veterans discount is very helpful & comes in handy. Thank you CGG for all the help. I look forward to doing business with you in the future. GREAT STORE & GREAT PEOPLE!!!!!!
The best gun store in the asheville area. The staff is great
Went in to purchase a firearm. I asked if they bought used guns or traded. They said yes. I brought my piece in and immediately they said they couldnt that it was to large of a caliber. Now the weird thing is they sell my ammo and have the same caliber in the store for sale at a high price. I was told to place it on gun broker that they would never sell it because nobody want a big caliber rifle in north Carolina.I drove 27 mins to the store than left to go to another firearm store, and 27 mins home just for them to look at it and tell me in 5 seconds flat that it was to big of a caliber. Long story short, I went to another place who told me they get a lot of customers that come from Carolina gun and gear who couldnt trade a gun in, and they gladly accepted mine. I traded and spent out of pocket another 400 on top.CAROLINA GUN AND GEAR YOU LOST TODAY!!!!
Nice little shop. Everyone is nice and good selection of products
My Canadian husband came into your store yesterday with all the correct documentation to purchase a handgun, which was what he was looking for. He went through the process of picking out a gun, started filling out the application and then returned to our car to get his permanent residence # (or alien number as some people call it). At that point one of your employees came out to our car and told my husband they couldnt sell him a gun and when he asked why they said,because youre a canadian and you arent a citizen. whats so funny is that my husband was absolutely within legal grounds to purchase a handgun from your store yesterday. He had all the documentation he needed, not to mention a gun permit that Buncombe County sheriffs office issued.....do you seriously think that when they did his background check to issue him the permit they wouldnt have seen that he is a Canadian citizen and stopped him right there if it wasnt legal for him to purchase a gun?!! Your employees obviously either a.) had no clue what they were talking about or b.) simply chose to discriminate against my husband because he isnt an American citizen, I am hoping it is not the latter because if it is you should all be deeply ashamed of yourselves. Oh yeah and one more thing, my Canadian husband went to another gun store today where they happily sold him a handgun LEGALLY! I will be telling all my friends and family (many of whom are avid hunters and gunsmen) not to support your store because you discriminate!
I am greatful for the10% Veterans discount they offer because every dollar counts these days.Thanks Akeem for your help and patience with the gun layaway last week ! R. Poteet
Great service and selection
Always great service & selection of guns,parts & ammo.
Great selection of guns, ammo, and accessories. Staff is very friendly. I buy ammo from store about every month.
Best selection in town. Most knowledgeable staff in town, not only about guns, but on the law as well. I didnt know they hated Canadians though!!!!! I wont be going back there because they obviously hate canadians!!!!!!!!. Just kidding. Im sure they didnt want to risk their FEDERAL license over a LOCALITYs mistake in issuing a non-citizen a permit. Sure they couldve been wrong, but theyre business and livelihood are at stake. I wouldnt sell a gun unless I was absolutely certain either. I dont mean to discredit your review of a bad experience, but a little understanding is in order.
AWFUL STORE!! AWFUL PEOPLE!!!! So today I went to Carolina Guns & Gear off of sweeten creek in Asheville to buy a gun. I am a legal resident in America (greencard carrying, social security #, nc drivers license, tax payer) and was issued a handgun permit through the sheriffs office in Buncombe county. I started filling out the paper work and manager came over and said we cant sell a gun to a Canadian. Needless to say I was pissed. Carolina Guns & Gear discriminate. Please dont support this store. Why would the Buncombe County Sheriffs Office issue me a permit to buy a handgun if its illegal? Makes no sense and really makes me feel like that store simply chose to discriminate against me. TAKE YOUR BUSINESS ELSEWHERE!! I have never left a review in my life but this experience deserved one...STEER CLEAR!
Good service, helpful staff, great selection!
Love this place and the staff is wonderful and the new girl is pretty cute
Nice folks. A little on the high side of prices, but if you need it now, it is what it is.
I love this place! A real friendly, hands on experience.