We were visiting from Florida when the check engine light came on. Glenn from Service worked us into the days service schedule. His team was able to quickly diagnose the problem and get us on the road again. Thanks for the friendly service with a smile!

Can’t say enough good things about this place! We purchased a van from them and everything about the process was amazing. Stephanie Dilts helped us get the family car we needed and she was 10/10! She did everything she could to help us and help everything go smoothly. With her expertise and kindness, we secured the perfect car for our growing family. They are definitely customer first!

I had a great experience at Fred Anderson Nissan. I loved buying my car from Stephanie, who took the time to get to know me and really understand my needs. She didnt try to pressure me into anything and found me the perfect car at a great price. I felt like l bought a car from a friend. As a woman, I felt pretty intimidated to walk into a car dealership and Stephanie was so helpful and knowledgeable; she made the process easy. It was pleasure buying my car with her. I will definitely recommend my friends to come and see her.

Stephanie Dilts is THE Sales Associate you need to ask for and see! She is friendly, knowledgeable, kind and informative! Her knowledge of Nissan Products is amazing. She guided me in helping me find exactly what I wanted, yet was NOT pushy in anyway...as most sale associates from other dealerships often are. She was and will remain MY personal choice for a sales associate!Fed Anderson Nissan is a wonderful car buying experience and Stephanie Dilts is amazing!Thank you Stephaine & Fred Anderson Nissan! ❤

I came here to help my daughter buy a new Rogue. She loves these Nissan Rogues. She just had a baby and wants a safe car, real nice and affordable.This dealership is top notch, conveniently located and had a great selection. We dealt with Colin Brown, new salesman nice guy and the dealership is easy to deal with and you can get a great deal with no hassle.

Austin Avent & Isaiah Fox are excellent salesmen. Very professional and competent. They made our buying experience a joy. We will not hesitate to tell anyone that asks if we know of a good car dealer to see either of these two at Fred Anderson Nissan in Asheville!

Good experience! Low pressure and were happy to answer all of my questions. When I had an issue, they were prompt to help me with it. Highly recommend this dealership.

I approached the lot wanting a car that was new reliable and covered by warranty. Miss Stephanie Dilts assisted me and got me approved and found a suv I wanted and made it happen for me. She was very professional at the same time made me feel like family. She passed me off to Mr. Dennis in finance and we made a deal. I am so grateful for all their help. Customer service is key at this lot. Thanks so much for my first NEW CAR I LOVE FRED ANDERSON

Tammy was extremely helpful and knowledgeable about the service I had done. The wait time was under an hour and they left it cleaner than when I dropped it off.Id highly recommend Tammy, and Fred Anderson Nissan of Asheville.

Fabulous experience from setting up my time to come in with Misty to financing with Dennis. My salesperson Stephanie went above and beyond. I have bought many new vehicles in the past and have never had a more pleasurable experience!

Fred Anderson Nissan made my car buying experience so easy and so pleasant. NJ was especially awesome and had everything ready included my car freshly detailed before I arrived so when I went in all I had to do was finalize paperwork. Couldn’t be happier with my experience. Thank you so much.

Great overall experience. No pressure, answered all my questions and made the process simple and enjoyable. Brian and Zack were great to work with. Happy to be part of the Fred Anderson Family.

I’ve been in the market for a truck as of the last several weeks, and I decided to check out what this lot had in their inventory. Their prices weren’t fair by any means, but I was desperate to find something ASAP so I looked into two Chevy Silverado 1500’s they had on their lot. The car salesmen let me thoroughly look through each truck and eventually had proposed that I test drive one. He asked me If I had my license and insurance, to which I responded “yes sir”. He then asked me if I had full coverage to which I responded “no sir, I don’t have full coverage because I don’t need it for my current vehicle” and he refused to let me test drive either of the vehicles. I’ve been test driving cars/trucks religiously over the course of several weeks and NEVER have I once been required to have full coverage, let alone insurance at all. The most disappointing thing about all of this is the fact that I am almost certain that because of my age and how I look/dress myself, I was profiled and turned down on test driving a vehicle.

It was great to do business with Brian and Chris. They were courteous and helpful with working out all the details. Thank you!

My second time buying from Fred Anderson Nissan and both times were good experiences. Today, Austin and Law were both very helpful. Austin explained everything in detail and neither were pushy at all. Most of all, Austin, who we met with most, was very knowledgeable about his cars.Thanks again and we would definitely do it again. Just not too soon.John and Joan Dill

Great customer support and super friendly and helpful!! Nathan and Stephanie made the car buying experience a breeze! Thank you! Would recommend coming here for your next vehicle! Ask for them, they are awesome to work with.

Stephanie was a great sales lady. She is the only sales woman with a bunch of guys. She made me feel like I knew what I was talking about. Definitely need more women like her.

Everything was great. Went not knowing whether I was buying something used or something new. Left with a new Frontier and felt I was giving a good deal. In and out in 3 hours. Probably could have been quicker but that was on me and the way I was dealing. Sales staff was knowledgeable and willing to listen to my needs and wants. Gilberto was awesome!!!

N.J. was great to work with! He helped me find exactly what I was looking for! The whole process was quick and easy. I look forward to using them again in the future.

Ive been with Nissan Asheville for four years and I love them they take good care of me I would not go anywhere else totally recommend

The service visit was great! The service advisor and staff are vert knowledgeable and friendly. Work was done on time and correct the first time. Left feeling confident, looking forward my next visit!

Had dropped off my suv at the dealership at 6am due to the engine shutting off completely when getting off the interstate and Nissan being the closes shop. I regret not looking into the issue before bringing it here. I was first told by the service employee that it was (from his experience) the camshaft sensors and stated it would be $850, but they were going to have to run diagnostics to confirm the problem ($150). I agreed and waited for the call later in the day with the results. Service member the alternator was bad and it would be $967 to fix and it wouldn’t be fixed til 3 days later. I declined Nissan to fixed it and stated I would come get it.When I arrived the same service member told me that any aftermarket alternator “just doesn’t work in these kinds of cars”. I’m assuming this was an attempt to scare me into letting them fix it since I’m a woman. Next I said I would be having it towed and there was a huge issue with “not being enough room on the lot” for me to wait for the tow truck. However I told them they were on there way and would be gone before closing. After waiting outside for my car to be brought up from the back (about 40 minutes) it was finally brought up. End result was after being dropped off at my house, and the advice from the kind tow truck driver…cleaning the corrosion from the terminals was the issue. Alternator works fine. Battery works fine. Just too much corrosion. I wish I hadn’t been in such a panic to have stopped and thought it through before taking it to Nissan. I’ve never had any major service done to my suv there and I never will after this. Im even questioning the free oil change at this point. To try to scam someone out of 1k is insane. And if your mechanics honestly didnt think to clean the corrosion off first when diagnosing….you maybe need to look into some new mechanics.

Happy to have my window working. Very unhappy that I was charged $665 for an hour of your time. Your invoice says that you charged me $346.60 for a part that only costs $40 online. I will be taking my car to someone else next time my Rogue needs work. Leaving two stars only because Andrea was very kind and helpful.

Austin Avent was absolutely amazing today with helping us get in a vehicle today! He was very attentive and nice! The inventory here is phenomenal and a wide range of picks from New and Used cars! Highly recommend coming to Austin!

TLDR: They put an extended warranty on my purchase when I said no. I didnt read closely before signing. I called and they said they would cancel it. They didnt, and then dodged my phone calls to cancel for four months.I didnt read the final paperwork closely enough and didnt realize they included the extended warranty even though I said no. Thats on me.I called them the next business day and they said it looked like the system added two warranties, its a bug. I told them I wanted both cancelled, effective that day. They said okay give it two weeks to process. That didnt happen.It took me four months to get it cancelled.They wouldnt call me back and they blamed the receptionist for not giving them my messages.I ended up just having to show up once a week. I would ask them to cancel and they would say they are doing it. Eventually they did it, but would only cancel one of the two warranties and wouldnt back date the other one.Ive been telling all my colleagues to avoid this company at all costs.

I forgot the guys name that serviced me but he was very up beat and I respected that and even informative he reminded me of dr.strange he also looked like em to

I had a wonderful experience. I loved how Rob took the time to listen to my needs, what I wanted and find a vehicle that I would love. Noone tried pressuring me to buy something that I wouldnt be able to afford. I was able to get everything I needed in a car I wanted. Thank you Rob and the team at Fred Anderson Nissan.

Tristan Traver is absolutely 100% straight shooter. Very easy going and knows his way around these vehicles. He believes in what he is selling and that truly goes a long way in the car buying process. Very well mannered, professional, and personable to make a very smooth and quick transaction. Thanks again Fred Andersen and Tristan for making it happen.

I did have a car they came to pick me up 50 miles away and it was a quick and easy processThank you so much.

The process was a very easy and they accommodated to everything I wanted for a new car and payments. They did not try to get me into something I didnt want. Highly recommend buying a car from here.

Very straight forward everything was done and ready and we love our 2018 challenger shes a beast thanks again Rob we love it!!!!

Tristan was a great help. He made the environment fun and welcoming. He was forest and right down to business when I walked in the door. Go see Tristan Traver! He also gave me his card and has actively followed up to make sure I dont have any new questions or if any problems have came up.I also felt that all COVID protocols were being handled awesomely and actively saw people cleaning as they went.

The Service Dept at Fred Anderson Nissan is definitely a level above any dealership Ive ever been to. I had a minor warranty-covered issue that Service Advisor Michael Nally handled with efficiency and professionalism. He explained everything to me before and after the service. The entire department is awesome!

Wonderful salesmen, NJ and Zack. Made sure my questions got answered. Great run through with Zack on how to use my new EV with all the safety features and features unfamiliar to me. Dennis in finance was organized and ran through things quickly and efficiently. No pressure.

The entire staff was very helpful and professional. They made buying a car a very pleasant experience. We love the car! We would highly recommend them to our family and friends!

Tristan T is the most amazing Nissan associate on the planet! I came in for a routine service, began speaking to him about a trade in, and he made the experience like butta. It was such a quick and EASY transaction. Best car buying experience I’ve ever had. I can’t recommend him enough!

Trystan and Dennis were absolutely amazing to work with. Nice people and they genuinely cared about their customers. I look forward to being a long time customer of theirs.

I liked them sharing a video of my car and the things that they checked and things that I may need to do in the near future to keep my car in top condition.

Tech was super nice! I love the work service department did on my Murano. Car wash was a extra nice touch! THANKS!

Tristen was awesome. Super Friendly and informative! Had a great time with our first time buying a car. Super easy process and great deals.

The entire team is always very helpful, professional and on top of what we need.

My experience at Fred Anderson Nissan was excellent. The staff went above and beyond to get me in and out since I didn’t have a lot of time to spend at the dealership. Zachary was on top of everything to make this happen kept me informed. I was on my way in a new vehicle in 2 1/2 hours.

Tristan just sold me my first car at Nissan and I’m so excited about it. He saved the day today! Great guy and fun to work with. Very personable and no pressure.

Jon Jonasko is great! I bought my truck and Fred Anderson Family service plan three years ago, and have worked with Jon for almost all of my service needs since then.

Never had a bad experience. These are the most professional group of people Ive ever dealt with

I came in for an oil change and ended up trading my truck for a new Rogue! Tristan the salesman was great. He answered all my questions and showed me several options. He really listened to my needs and helped me find the right car.

Glenn in the service department is top notch! Made having work done on my vehicle a breeze and always kept me updated!

I had oil change and state inspection. Michael Nally was awesome! I will for sure be calling him personally the next time I need a service.

My experience was wonderful… Tristan was a huge help and was a wonderful person and so nice… 🙂

I am pleased to with the sale -purchase of my 2020 Nissan Sentra also with the sale Rep & Management Team. The free oil change, and their willingness of the tire rotation for a modest fee; to include their minimum exterior interior cleaning.

I traded in my Frontier for a Kicks, and the sales representative, Gilberto Silva, was very helpful and kind. They gave me a great trade in value on my truck and I am very satisfied with my experience.

Whole crew is amazing. Good group of people here. Keep up the good work.

Jon Janosko is the best service manager I ever worked with. Give him a raise! He treats me like Im the only customer he has. I think of him as my personal service manager. He makes sure all the little details are correct, like using my coupons or letting the technician know i brought my own synthetic oil.

Car buying is generally not a pleasant experience, however, after visiting several dealerships and landing at Fred Anderson Nissan Asheville, we were quite pleased with the service and buying experience by Basiru Njie (NJ). He was friendly, knowledgeable, helpful and we immediately connected with him. My daughter now has her “new to her” Nissan Rogue and it should be a great vehicle for years. Because of the positive experience, she will also use their service department when necessary. Thanks NJ!

My experience was great Tristan was great my payments was very reasonable and his personality was great, my wife will be very happy, it is a surprise for her. Happy wife happy life 😃

I have always had good experiences at Fred Anderson Nissan and this time was no exception. All members of the team, Tristan Traver, Mark Clampitt and James Lordman were excellent. And it was great that I got to see my last salesperson and friend, NJ. He was also a great help the last time I bought a vehicle there.

Tristan was awesome. He was knowledgable, efficient, and totally confident without being pushy. He made me feel comfortable in this experience.

IT WAS A PLEASANT EXPERIENCE WHEN WE were LOOKING FOR A VEHICLE at Nissan our sales person Stephanie was very helpful and nice did a great job and the other associates were very courteous and we found the vehicle we liked thank you .

Very efficient check-in and service was finished expediently. Also liked the video sent to me of the technician checking out my car.

Every one was professional and made me very comfortable as I waited.

At first I was quoted $1,000 more than the sticker price, but I figured it could have been an honest error, I caught it and they adjusted the price. I was interested to know what they determined my credit score to be, as the only information I received was “it’s not a terrible credit score, but we can work with it”. In addition, I wanted to know what interest rate they were basing the monthly payment on as the only information I received was “what matters is we got it as low as we could”. It took me leaving and them catching me at my car to alert me my credit score was 800 and their initial interest rate was way too high. I later saw they hit me with 4 hard credit inquiries which is a 8p deduction (I specifically told them 1 only). The only reason I’m leaving this review is they are still calling me (nearly a month later) interested in business acting like this huge red flag didn’t happen. Salesman are nice, inventory isn’t bad for the impacts of Covid, but the finance department was very deceptive to me and now I have to deal with 4 hard inquiry deductions for 2 years. Could not bring myself to trust buying a car with them. I lost big on Fred Anderson Nissan.

Bought my Mustang here! My salesman, Kenny, was the best ever! Great people!! Great place to do business!!! I recommend these guys to everyone!

Dealing with Austin Avent made this the easiest car buying experience Ive had. We communicated via text and had most of the deal done before I even got to the dealership. Thank you so much to the team at Fred Anderson Nissan for making this such a simple process!

Recall repair. In and out in 40 minutes. Friendly, efficient staff.

We have purchased two vehicles from this dealership and both times the experience was awesome! Our salesperson Mike was so helpful and professional, took the time to answer our questions, and made the process hassle free. This dealership is a class act - the service department, sales people, general managers, and business managers. The price posted on the Internet is the price - no hidden fees, no added nonsense, no runaround. They gave us a generous trade in allowance for our previously purchased Nissan and even came off the Internet price. I cant speak highly enough of the people we dealt with today, Mike, Chris, and Zach. Thank you so much for a great experience. We are loyal customers for sure.

Tristan/Zach made the whole process painless and drama-free. We couldn’t ask for a more positive experience. Will definitely return and would highly recommend.

Michael was very knowledgeable, friendly and professional. I thoroughly enjoyed working with Michael.

Glen was able to get me in the same day to get my headlight changed. Im here visiting my son. I live on the outer banks, so I wont be buying a car here. i appreciate Glens professionalism. Thank you.

The service crew was very helpful and courteous and right on time.

Isaiah Fox was great. I was very disappointed in the very beginning because the van I wanted was sold the night before. He listened to why we were so disappointed - travel time (1.5 hrs) to Asheville AND I have 6 children, so lining up childcare is not easy. We made a special trip to Fred Andersons and he made it happen.If he had not offered to have my van delivered to me, I may not have bought a vehicle. He also listened, that I had never seen a Nissan NV up close before. This was why we were so excited it was in Asheville. Other commercial dealers are so much further or had none in stock.He made sure we were able to look at the used Nissan NV and allowed us to look inside it.I would recommend Isaiah again. Unfortunately, we live too far away for me to drive there for service. That is the only reason why I chose Probably will not for service work.

All I had was my airbag changed there but I was truly impressed with the employees as they were very very nice to me encouraging they greeted me well made me feel like a member of the family. I do not remember the name of the lady that greeted me in the service department but she was so nice and made me feel comfortable

Aaron was AMAZING!! Super helpful, very nice, and made me feel very comfortable buying my very first car. I would definitely recommend him to others.

Tristan Traver was honestly the most helpful person especially for me being a first time buyer EVER😄 He introduced me to everyone and made Nissan feel like home. He was determined to get me to take that car home when I first looked at it and I was really close😅 He was definitely working it on the sales floor because he talked me into buying my new 2021 Nissan Altima and I couldn’t be any more excited 😊

Stephanie was great! She was patient and spent all day working with me to make sure I got the exact car I needed.

I was satisfied with the service as requested although I thought it was a bit expensive. What I was not satisfied with was the attitude of Glenn, my service specialist at the dealership when I pointed out to him that the front of my Armada was spattered with bug remains. It looked just as it did prior to being washed at the dealership following the service. His response was that it was an automatic car wash and claimed no responsibility for allowing the car to leave the dealership in that condition. He told me that he would have it hand washed if I wished. Apparently it was acceptable to him the way it looked! That’s not acceptable to me!

Everyone at Fred Anderson Nissan was helpful and able to find me exactly what I was looking for! Will be beck!

Melissa Allaire, the svc mgr, is outstanding! She took time to explain features I was unaware of and made sure I was satisfied.

They were able to get me in and out in much less time than they originally estimated

Glenn Graves is always there to greet me with a smile when I bring my car in for service. He treats me like family. He is professional and kind. He even walked me around my car and pointed out things that may require attention. While I wait in the lounge, Glenn checks on me and provides me status updates often. I recommend all of my family and friends to him and they say the same.Awesome job Glenn!! Excellent job FredAnderson!!

Fred Anderson Nissan is the only place to buy a vehicle in WNC! We just purchased a 2021 Nissan Rogue and had the best experience. Zack Lafavre is an outstanding salesman! He was very patient, diligent, and straight forward. He made the entire process a breeze from start to finish.

I had the best day ever while I was there, it was the first time I’ve ever bought a brand new car so I wasn’t sure what to expect but it was the best! Isaiah Fox the sales rep and Dennis the finance manager are awesome! They will forever have my business and whoever else I can send there way.

Misty Caldwell and Zach L. was awesome and both answers my questions.

I went there to by tires. Jon Janosko was my service advisor, like always, He showed and sold me the best tires for my budget. Which Im very happy with. The service he gives me is unbeatable.

Everyone was helpful, knew the product very well, and answered all of our questions. They worked closely with is to make the process of negotiating a stress free situation.

Fred Anderson Nissan is a awesome place to buy a new or used car. The staff there is very professional and knowledgeable about their vehicles. The salesman was non- hassle and showed me exactly what I asked for. There was no haggling involved. I recommend Fred Anderson Nissan to anyone who likes a great deal, a hassle free experience and a environment where they treat you like family.

Today Tristan Traver met with us after a friendly phone call he gave us asking if we were ready to get into a new car. My husband and I had just talked about it and decided to come in. Tristans professional attitude, attention to detail, friendliness, and manners were 2nd to none we have dealt with before. We test drove a 2021 Rogue and were very pleased with it and bought it.The transaction was smooth and perfect! I would recommend Fred Anderson Nissan to anyone who wants to change the way they drive. Go see Tristan he will not let you down, and will work for you tirelessly until you get the deal you want.Thanks again Tristan you have renewed my faith in dealerships.

Tristan Traver was very respectful and I recommend anyone to come see him and Mark. They help me and my baby get us our first new car! He worked really hard!

I had a Great experience with my sales consultant Isaiah Fox . I told him ever thing I wanted in this car. And he delivered it immediately with out hassle or games . I also told him I need a speedy transactions and they delivered on that as well. Again no games no hassle . They will receive my future business before anyone else. Thanks Fred Anderson Nissan

We purchased a brand new 2021 Nissan Sentra and could not be happier with the car as well as customer service. Our salesman Tristan Traver did an outstanding job assisting our needs and was able to get us the best deal.

Tristan walk us through the entire process. We were a little worried, but our salesman help us to keep calm and ready. Thanks Tristan!

Fred Anderson Nissan of Asheville, really is the family store! They took care of me found me a vehicle, that I loved and were the best price around. My salesman Matt Karg, made me feel right at home, was excellent in meeting my needs and budget, I would very highly recommend him. Their management Tyler was amazing as well as Financial director James made signing and finishing super easy. It was my first time buying, and not once did I feel pressured or pushed to make a move. Very satisfying experience all around and I am a very happy new car owner! 😊

John is simply the best! He is so personal, goes over and beyond to take care of each customer he comes in to contact with, and just makes the whole experience pleasant!

From the moment we drove onto the lot we was very pleased. We was showed respect and made feel like we was in the right place. We was showed options and was gave information by Mr. Brown that we would have not thought of asking for. Mr. Browns customer service made our experience so much more welcoming to be there. So happy that Renee Brooks made the Suggestion to visit your place of business.We are very satisfied and definitely will return in the future..Thanks Colin Brown, Renee Brooks and Fred Anderson Nissan for a great experience!!

Paul Belair was awesome to us .I knew Paul had plenty of car experience through the years. He and my wife and I felt like family.. Paul work with us picking out the car and the price in mind for us. I just want to let you know most car dealership don’t know how talk to customers. Paul knew how to relate to people and smile.Thank you Paul .I’ll be back buying a car, and truck future. Manger was awesome and great to me and my wife. Thank you for all you do Jonathan and Theresa Scott.

The email of complimentary is a joke! They wanted $149.95 to do that as well as almost $300 for a $20 part that takes 30 minutes to fix. If I could give 0 stars, I would!!

I drive extra miles to get my car serviced at Fred Anderson Nissan because I know I will be treated with professionalism and courtesy. I could take my car elsewhere but I trust that Fred Anderson Nissan will not try to take advantage of my ignorance of auto mechanics to sell me stuff I dont need or over charge me for what I do need.

This has been the easiest and best car buying experience we have ever had. NJ was our salesman and he was great! I text him back and forth, was able to take a vehicle home for the night so my wife could test drive it, and today we are in a brand new Rogue! I also have to add that she has only ever had Fords, so for her to move to another company is unheard of.I also want to give a shout out to Mark, the sales manager. He too is awesome and they were able to get us the vehicle at the price we requested without any hassle or pressure. I would recommend them to anybody looking for a new Nissan!

Austin is fantastic. We love our leaf, it has been the best car experience of my life. Thanks

Fred Anderson Nissan is a fantastic place to purchase a car. My husband and I just bought a 2020 Pathfinder. This is the best quality SUV on the market. This dealer offers amazing customer service. Our Sales Professional Mike Bailey was awesome! We told him what we wanted and he was so fast and helpful getting exactly what we wanted. We drove our new Pathfinder home knowing we had a fantastic car with the best Dealer services we could find.I dont intend to ever buy another vehicle from anyone else but Fred Anderson Nissan of Asheville. :o)

Tristan was tremendous in helping us upgrade our car today! He was patient and helpful. We had a much more pleasant experienced here than dealerships in the past- my family will not buy or get service completed from another place!