The eye doctors are fantastic. The front desk staff is always a pleasure to work with! The gentleman helping with glasses, had no opinion, was curt, and when I called said they would be here at the end of 3 weeks, estimate was 2 to 3 weeks. Getting glasses is impossible, take prescription somewhere where they care.

Every single person in this office is absolutely amazing. From the moment you walk in to the moment you leave, everyone is so helpful and nice. Dr. Hider is the nicest eye doctor I’ve ever seen, he’s so personable and explains everything so clearly. Coming from the private practice world, I admire how he runs his office and how profession his staff is.

Great experience at primary eye care! Dr. Hider does a really thorough job of checking eyes. I have very difficult eyes to fit for contacts and he has gone through so much effort to find my correct brand and prescription. So glad to have found him. He is also extremely comfortable and great with children. Our whole families comes to him and are very happy.

My daughter just started wearing glasses so she’s new to the process. The opticians were EXTREMELY helpful suggesting many options for her to try so she could find just the right ones! The ladies behind the desk go the extra mile to accommodate our entire family and the doctor presents information in a way that’s easy to understand.:)

In November 2019, I had my first eye exam since the the 1960’s. Primary Eyecare Center assigned me to a new associate, Jocelyn Ou. I understand that this is Dr. Ou’s first post-intern practice. I was impressed by her manner, method, apparent expertise, and resume (which I researched on-line). While maintaining her focus on a thorough examination, she explains what she is doing and what she finds in a way that is direct, immediately intelligible, and sometimes humorous. My eyesight had deteriorated in later years, requiring prescription eyeglasses and treatment for eyelash mites & the bacteria they release when they die. Primary Eyecare Center is an attractive & (from my experience) well run place. Everyone I’ve encountered - Dr. Ou, Dr. Imoos, assistants, opticians, front desk - is friendly, professional, and helpful. No one is pushy about selling you something. I made the best decision when I chose Primary Eyecare Center and got Dr. Ou in the bargain.

This was my first visit to an eye Dr. after moving to the area. Had a great experience with Dr. Wong. However, my experience was not the best. I was initially offered a choice between a machine to analyze my pupil or dilation. It was not made clear to me until paying my copay that it was an additional $39! i would normally attribute this to my own misunderstanding but when I asked my husband, who had just been here the day before, he said he had the same experience except he asked if the machine was extra and opted for the dilation. We both agreed that something was fishy in the way the machine was presented. But again, Dr. Wong was great! The up-sell, not so much...thank you for making it right. the office took steps to correct this issue :)

The staff and doctors are very friendly. We love coming here and always feel taken care of. They were very patient with my three year old as well

Beautiful place! Amazing staff. They assisted with everything I needed ❤️

Just wanted to say that everyone at the Atascadero Primary Eye Care is fabulous, but I wanted to write a special review for Tina today. We missed our appointment earlier in the day, but Tina remembered who we were and gave us a call to fit us in later that same day. I am so deeply impressed by her thoughtful gesture and amazing customer service. Add to that Dr. Immoos’s fantastic care of my family’s eyesight and Cassandra’s detailed approach to getting us the best eyeglasses at the best price — I’m just a huge fan.

Wonderful office from the front staff all the way to the back. They were very accommodating and got me in the same day as a new patient. They are very kind people. I wont be going any where else.

The glasses I got from them are not usable and they are unwilling to fix them. I paid for an eye exam and new glasses, but was not able to see well from the new glasses. They tried to redo the lenses, but the prescription was still off. They were unwilling to re-test my eyes and instead offered to match the new lenses to my old glasses, but the resulting lenses do not match the old glasses and I still cant see.

I bought glasses here today. I havent bought glasses in many years and had no idea how much they should cost. I found a super cute pair of frames. They were $768. I got home and Googled the brand, and found the same exact frames readily available for around $300. Even Neiman Marcus had them for hundreds of dollars cheaper. I like to shop local, and I know that means I might pay a little bit more, but this is just taking advantage of people in the community. I am absolutely disgusted by their greedy over inflation.

Everyone is so friendly,helpful and informative; from the front desk,technician, doctor and optician! Always a pleasant experiences!

Doctor Hider is great with eye health needs and very professional and personable..GO RAIDERS!

Tina was the best so attentive, made the overall experience great!

Great group of people working there .I dont feel pressured when going to pick out new glasses..thats great ol fashion service. Thanks to the whole group for your patiences especially when picking out new glasses.

Everyone was very friendly and the Dr. explained options very well so I could make the right decision.

Fast, professional and friendly service.

Competent, efficient and friendly.