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L & M Motors Inc
1001 S White St, Athens, TN 37303, United States
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L & M Motors Inc
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Do
Review №1

I bought my 2020 Silverado from here back in June. It was in immaculate condition and had super low miles. Their asking price was very fair as it was roughly 5-6k below the values I got for it on KBB, True car, and Edmonds. I also thought the 2800 I was given for my 2012 Fusion on trade in was pretty good too, considering the condition it was in. Rob, my salesman, made the process very quick and hassle free. I was expecting a bunch of back and forth mind games, BS addons, etc that you would expect when at a car dealer, but there was none of that here. He was also able to get me a good interest rate with a well known lender, despite my fairly short credit history. If youre in the East, TN area and are looking for an almost brand new used truck with super low miles, Id go check them out.

Ma
Review №2

Purchased my vehicle from L&M a few days ago. The service was outstanding. Everyone was curious and friendly. Once I picked my vehicle, I was out of there in less than an hour. I recommend you give our local dealerships a try!!

br
Review №3

Really awesome people too work with, definitely tell you everything up front!

mi
Review №4

Best place to buy your next truck or Jeep!

Ga
Review №5

My experience at L & M Motors was as good an experience as one could hope to have when going to an auto dealership, which most of the time is about as pleasant as a root canal.Gary in the service department was extremely courteous, helpful, straightforward and all the work was done at a very reasonable priceI will be using them whenever I have a need for service on our vehicle

Ta
Review №6

Keeping my BEAUTIFUL 300C in perfectly maintained condition.Thank you all at L&M for all the professional work.Highly recommend these folks!!

Li
Review №7

I went here to get a part for my Dodge Stratus and they had it in stock! Super nice people too! Great customer service I highly recommend it.

Sa
Review №8

I’ve been looking locally for a while and this place has best quality and price around.

Er
Review №9

Outstanding service and super friendly and knowledgeable staff

Di
Review №10

We went to L&M looking for a Jeep Wrangler and left 2 hours later with the exact one we wanted. Rob is a great Salesman took the time with us to explain all of the options on each Jeep they had. No pressure to buy but we did and after the sale he took the time to show us all the options. Very glad we found L & M and we would recommend them to our friends. Great Customer Service and they didnt make us sit around for hours waiting for the sale! We love our new Jeep and would definitely buy another auto there.

Pa
Review №11

Had the oilchanged and tires rotated. Price was very reasonable. People very friendly.

Je
Review №12

Very helpful service department.

El
Review №13

These people were very helpful and friendly. They did not push at all. Everything and everyone there was very easy-going. And they really knew the vehicles. They let me take the van for a test-drive by myself so I had peace and quiet and time to think about things. About 2 hours after I drove off with my new used vehicle, the drivers window stopped working. I drove it back immediately and my salesperson met me as I drove up and asked what was wrong. They had to order a part, and had me come back the next business day. Even the people in the Service Dept. were friendly and thanked me for shopping there for my vehicle. I would go back in a heartbeat.

St
Review №14

Service Dept. Very friendly & excellent service.

Ch
Review №15

Good, honest people. My whole family bought vehicles here, and I got work done on a used vehicle. Tony in Parts/Service is especially a good dude.

Al
Review №16

Cold not make a key for my truck so basically they were useless

De
Review №17

Kevin was awesome to deal with on the purchase of a new truck. He was very nice and informative. There was no pressure in the entire process. It was a pleasure to do business with L & M Motors. If you want to do business with an honest and fair company then look no further. Thanks again for an A+ experience.

Ca
Review №18

I took my car back 2 get worked in agin it didnt last 2 days if they worked it or not n fri i took it 2 put on a new battery it was in the back seat the manager put on one of theirs 2 begin it was gonna cost $24.95 it ended costed $180 i most definitely wont go back there agin

Ma
Review №19

I had a recall on my vehicle for air bags. L & M Motors, as a dealership handled my recall very professionally. They were quick to schedule and very nice the day of repair. My son even called them while I was there and asked if they would change my oil and they had no problem putting it on the rack immediate following the repair. They have a very nice waiting area with restrooms, TV and vending machines while you wait. I am very pleased with the service and would recommend them to anyone in our around the Athens area. The drive is worth it. Thank you all very much. Job well done. Happy customer.

Bi
Review №20

Facility is a bit dated but friendly people who take care of the customer.

To
Review №21

Dont use their service department its run by morons

Mo
Review №22

The service department is ala carte. They do not check anything else unless you tell them to. They missed multiple issues on my vehicle and it broke down and I paid close to a grand to get it fixed. Disappointed

De
Review №23

Great service, friendly and polite staff, definitely the atmosphere of a welcoming and family owned dealership. Staff was very knowledgeable and personable, prices were some of the best youll ever find.

Au
Review №24

Always nice people, locally owned for generations. The place has a good parts department and sales will help you out like they know you personally. The service department I dont know too much about but Ive talked to a couple of the mechanics and they seemed very knowledgeable. I wouldnt mind recommending the place to anyone.

Ju
Review №25

Always take care of my car and I have a good waitng room with tv and couch.

Je
Review №26

Awful customer service. Virtually NO quality control. Huge issues in that department. I called to check on the status of my repairs. I was insured that they were working on it right then. Hours later I was called, thinking it was finished, only to be told that the service wasnt started due to receiving a broken replacement part. I had called at 9:20, they discovered it was broken at 9:30 and neglected to tell me until much later rather than just call back. A worker informed me that he just found out only for his boss to undercut what he said and say they knew at 9:30. They tried to lay blame on me for not being able o get it done faster because they put the cover back on the day before when I was unsure if I should pick it up or not; when I informed them that I had updated them on that 2 minutes after they had called (smart phones have phone times) they began to backtrack again. They used the excuse that theyre a small business and that theyre understaffed. Im sorry, but quality control and a phone call involves Opening a package you received when you get it and calling the active customer back who JUST called you. What was supposed to be worked on when I brought it at 7:30 when they opened got put off until 12:00, then the next day, and now another day without the courtesy of updates until it was at their convenience.Quality Control and Customer Service need to be regulated.

Ke
Review №27

Im very glad to have sent my Jeep Grand Cherokee ecodiesel in with L&M Motors. Had put in DEF fluid that I found out was bad from Walmart in Sweetwater TN. Was trying to find a dealership who wasnt going to make me pay $125 to have it analized like the dealership in Oakridge and Linoir City.Told L&M Motors my problem they told me the price and they kept it for a extra day because of not having enough technicians. The bill was exactly what they said it was going to be. Will be doing more business with L&M Motors Im glad to see a dealership that isnt out to rip people off like other dealerships.

Jo
Review №28

Great caring people. They dont pressure you into buying. If I decide to buy again I will return to this dealership. I Love my Renegade I bought from L and M motors.

D
Review №29

We are so very grateful for L&M Motors they treated us very much kindness and respect we have disabled family members that will greatly benefit from their generosity theyre absolutely wonderful may God bless them all

Mi
Review №30

I have purchased 2 cars from these folks. Good deals and helpful.

Ri
Review №31

Great place to buy a Jeep. Customer service is wonderful. Prices are great. Go to L and M, and stay away from the big city dealerships.

Je
Review №32

Would not recommend this place. They will sell anything to get money. Sold me a messed up Jeep Cherokee. Took it back to them and guy said that noise is normal bring it back if it keeps doing it and we will make an apt for the mechanic to look at it. The noise is clearly not normal on top of that it jerks when I accelerate.

Sc
Review №33

My experience here was one of the better Ive ever had buying a vehicle. I cant say enough of how great a job John Cain did for us and getting the whole deal worked up.

Tr
Review №34

Best place to purchase your New Vehicle

JE
Review №35

Nice folks

Ra
Review №36

Oil change in about 30 minutes.

Sh
Review №37

Good fast service and really nice people. Nice waiting room.

Sh
Review №38

Very nice staff, friendly and they take the time to get to know you..

Ma
Review №39

Although we didnt buy a car today, we have purchased two there before and intend keep purchasing cars there. Fair prices, no surprise fees and a hometown atmosphere make this an ideal place to purchase a vehicle.

La
Review №40

Repairs supposed to take an hour. Done in 45 minutes. Very happy with them.

Ch
Review №41

Had a recall parr on our Jeep. Called and scheduled an appointment. They said to bring it in at 8 am and they would have it done by lunch. (The recall said about 1 hour to replace the part). They didnt start working on it until 3:45! The vehicle was not ready until 5pm. Will NEVER use or recommend anyone to L & M motors!!!

Mi
Review №42

Great

ja
Review №43

Jimmy service Mang was just great went over & beyond too help me as my truck went down on me as I was going into Athens Tenn last minute. Tony parts Mang was also great..Believe John a car salesman I meet was great to spend with an one other salesman, sorry dont have his name..All-around everyone that I had contact with was just great....XPO LOGISTICS, TRK # 4037..JIM M.

Th
Review №44

Excellent employees. Got my trucks recall done within 30 mins.

Na
Review №45

My husband and I have been buying cars from l&m motors since 1995.

sh
Review №46

Great service and quick.

R
Review №47

Friendly, laid back atmosphere. Willing to help!

Di
Review №48

John Cain did an amazing job for me

Jo
Review №49

Good job on my Jeep

Da
Review №50

Kind curtious and fast service and reliable work.

Sy
Review №51

A good place to buy a car. Friendly people

fu
Review №52

Friendly people. Good to deal with

Jo
Review №53

I had a 1 o’clock appointment for a less than five minute repair on my Ram 3500 tailgate recall sat there for 40 minutes I had to leave and go to another dealership it will be the last time I come to this dealership . I would take the 1 star away for my Experience

ca
Review №54

Awesome people! Great cars!

Re
Review №55

Helpful and professional.

Do
Review №56

Fast and friendly Jeep service!

Re
Review №57

Great place to purchase a vehicle

Li
Review №58

Great people!! E Hesperia is the man!!

Je
Review №59

They fix vehicles very good

Pa
Review №60

Great people, easy to talk with.

Ro
Review №61

Excilent service thank you

Je
Review №62

Nice Chrysler dealer

ke
Review №63

Great product, poor service.

Ch
Review №64

Friendly folks

Al
Review №65

Excellent service department

Br
Review №66

Great service department!

Le
Review №67

Got half the info I went after

ca
Review №68

Very nice people

An
Review №69

Very good about explain

Br
Review №70

Customer service is very bad and unfriendly

Do
Review №71

I have never been there

Jo
Review №72

Helpful and friendly

Pa
Review №73

I was treated like family

Je
Review №74

Great

Ta
Review №75

Good

Je
Review №76

Professional and friendly

Information
26 Photos
76 Comments
4.4 Rating
  • Address:1001 S White St, Athens, TN 37303, United States
  • Site:http://lmmotors.net/
  • Phone:+1 423-745-8773
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–4PM
Offerings
  • Oil change:Yes
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